# FreshBooks vs Mercury Comparison
---
## AI Generated Summary
- **G2 reviewers report** that FreshBooks excels in user satisfaction, particularly for its intuitive web and mobile interfaces. Users appreciate the ease of uploading expenses and invoices, creating estimates, and tracking payments, which contributes to its higher overall G2 Score compared to Mercury.
- **Users say** that both FreshBooks and Mercury offer a strong ease of use, but FreshBooks stands out with its clean user interface and organic accounting features. This has led to a more favorable perception among users who value simplicity in their financial management tools.
- **Reviewers mention** that FreshBooks has a more robust support system, with higher ratings for quality of support. Users have highlighted their positive experiences with customer service, which contrasts with Mercury's lower support ratings, indicating a potential area for improvement.
- **According to verified reviews** , FreshBooks shines in its invoicing capabilities, receiving praise for its efficient invoice creation and delivery process. Users find this feature particularly beneficial for managing their small business finances, while Mercury's invoicing features are seen as less comprehensive.
- **G2 reviewers highlight** that Mercury is appreciated for its banking features, especially the ease of managing international payments and the tech-first approach. Users enjoy the seamless integration with tools like Xero, which enhances their overall banking experience, although it may not match the comprehensive financial management capabilities of FreshBooks.
- **Users report** that FreshBooks has a quicker implementation process, with many recent users praising the intuitive onboarding wizard. This contrasts with Mercury, which, while easy to use, may not offer the same level of guided setup for new users, potentially leading to a steeper learning curve.



| | FreshBooks | Mercury | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 979 | 121 | 
| **Largest Market Segment** | Small-Business (86.3% of reviews) | Small-Business (90.1% of reviews) | 
| **Entry Level Price** | Starting at $2.30 Per Month | No pricing available | 

---
## Top Pros & Cons

### FreshBooks

Pros:
- Ease of Use (154 reviews)
- Invoice Management (80 reviews)

Cons:
- Missing Features (57 reviews)
- Invoicing Issues (33 reviews)

### Mercury

Pros:
- Ease of Use (24 reviews)
- Easy Setup (11 reviews)

Cons:
- Approval Issues (5 reviews)
- Poor Customer Support (4 reviews)

---
## Ratings Comparison
| Rating | FreshBooks | Mercury | 
|---|---|---|
  | **Meets Requirements** | 8.8 (776 reviews) | 8.4 (73 reviews) | 
  | **Ease of Use** | 9.1 (881 reviews) | 9.1 (76 reviews) | 
  | **Ease of Setup** | 9.2 (476 reviews) | 9.1 (62 reviews) | 
  | **Ease of Admin** | 9.2 (337 reviews) | 9.4 (40 reviews) | 
  | **Quality of Support** | 9.2 (723 reviews) | 8.1 (67 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (332 reviews) | 8.8 (40 reviews) | 
  | **Product Direction (% positive)** | 8.7 (770 reviews) | 8.7 (70 reviews) | 

---
## Pricing

### FreshBooks

#### Entry-Level Pricing

Plan: Lite

Price: Starting at $2.30 Per Month

Description: For professionals with basic needs

Key Features:
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates

[Browse all 4 editions](https://www.g2.com/products/freshbooks/pricing)

#### Free Trial

Yes

### Mercury

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 7.4/10 | 151 |
| **Mercury** | 7.0/10 | 20 |

#### Expense Reports

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.6 (106 reviews) | Feature Not Available | 
| **Bank / Credit Card Integration** | 8.0 (100 reviews) | 7.8 (19 reviews) | 
| **Smart Categorization** | 7.6 (100 reviews) | 7.6 (19 reviews) | 
| **Digital Receipt Management** | 8.1 (98 reviews) | 7.7 (18 reviews) | 
| **Employee Reimbursement** | 7.1 (80 reviews) | 7.9 (18 reviews) | 
| **Currency Conversions** | 7.2 (87 reviews) | 7.0 (19 reviews) | 
| **Credit Card Integration** | 7.9 (91 reviews) | 6.4 (18 reviews) | 

#### Agentic AI - Expense Management

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 

#### Travel Management

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Ease of Booking** | 6.8 (79 reviews) | Feature Not Available | 
| **Itinerary Management** | 6.5 (76 reviews) | Feature Not Available | 
| **Trip Notifications** | 6.1 (71 reviews) | Feature Not Available | 
| **Advanced Integrations** | 6.5 (73 reviews) | Feature Not Available | 

#### Client Invoicing

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Invoice Creation and Delivery** | 9.0 (136 reviews) | 7.6 (17 reviews) | 
| **Electronic Payments** | 8.4 (119 reviews) | 6.9 (18 reviews) | 
| **Project Accounting / Revenue Recognition** | 8.2 (125 reviews) | Feature Not Available | 

#### Generative AI - Expense Management

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Mobile

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Receipt Capture** | 8.2 (84 reviews) | 6.9 (17 reviews) | 
| **Mileage Tracking** | 6.9 (81 reviews) | Feature Not Available | 
| **Travel Itinerary and Flight Status Updates** | 5.6 (73 reviews) | Feature Not Available | 

#### Platform

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Embedded AI / Machine Learning** | 6.2 (63 reviews) | 5.0 (17 reviews) | 
| **Complex Approval Workflow** | 6.3 (66 reviews) | 5.5 (17 reviews) | 

#### Administration

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **PCI Regulation Compliant** | 7.0 (63 reviews) | 7.4 (18 reviews) | 

#### Administration

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Business Tool Integration** | 7.2 (105 reviews) | 7.5 (17 reviews) | 
| **Workflow** | 7.8 (107 reviews) | Feature Not Available | 
| **Automated Reminders** | 7.6 (113 reviews) | Feature Not Available | 
| **Policy Compliance Management** | 7.2 (103 reviews) | 6.8 (17 reviews) | 
| **User, Role, and Access Management** | 7.9 (111 reviews) | 7.5 (17 reviews) | 

#### Platform

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Reporting** | 8.3 (129 reviews) | 7.2 (17 reviews) | 
| **APIs / Integration** | 7.2 (97 reviews) | 7.1 (17 reviews) | 
| **Internationalization** | 7.0 (94 reviews) | 6.5 (17 reviews) | 
| **Performance and Reliability** | 9.0 (126 reviews) | 7.2 (18 reviews) | 
| **Mobile User Support** | 8.3 (115 reviews) | 7.0 (18 reviews) | 
| **Offline** | 7.0 (99 reviews) | Feature Not Available | 

### Accounting

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.0/10 | 453 |
| **Mercury** | N/A | N/A |

#### General Ledger

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Journal Entries** | 8.1 (234 reviews) ✓ Verified | Not enough data | 
| **Tags / Dimensions** | 7.8 (228 reviews) ✓ Verified | Not enough data | 
| **Audit Trail** | 8.1 (224 reviews) ✓ Verified | Not enough data | 

#### Accounts Receivable

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Invoice Customization** | 8.7 (398 reviews) ✓ Verified | Not enough data | 
| **AR Automation** | 8.5 (312 reviews) ✓ Verified | Not enough data | 
| **Collections Automation** | 8.2 (275 reviews) ✓ Verified | Not enough data | 

#### Accounts Payable

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **AP Automation** | 8.2 (271 reviews) ✓ Verified | Not enough data | 
| **Payment Processing** | 8.7 (328 reviews) ✓ Verified | Not enough data | 
| **Purchase Orders** | 7.6 (142 reviews) | Not enough data | 

#### Other Functionality

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Inventory Tracking / Ordering** | 7.2 (126 reviews) | Not enough data | 
| **Inventory Pricing and Costing** | Feature Not Available | Not enough data | 
| **Inventory Reporting** | 7.5 (158 reviews) ✓ Verified | Not enough data | 
| **Multi-Entity / Consolidation** | 7.0 (128 reviews) | Not enough data | 
| **Recognition Rules** | 7.2 (132 reviews) | Not enough data | 
| **Reconciliations** | 7.5 (144 reviews) | Not enough data | 
| **Payroll** | 7.6 (155 reviews) | Not enough data | 
| **Time and Expense** | 8.6 (321 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Financial Statements** | 8.7 (367 reviews) ✓ Verified | Not enough data | 
| **Custom Reporting** | 8.1 (202 reviews) | Not enough data | 
| **Budgeting / Forecasting** | 7.6 (191 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (387 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Customization** | 7.9 (165 reviews) | Not enough data | 
| **Workflow Capability** | 7.6 (152 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.4 (289 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 7.4 (137 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (380 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.3 (153 reviews) | Not enough data | 

#### Integration

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Data Import and Export Tools** | 8.2 (271 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.0 (194 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.6 (217 reviews) | Not enough data | 

#### Cash Flow

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Track Cash Flow** | 8.3 (203 reviews) ✓ Verified | Not enough data | 
| **Income and Expenses** | 8.8 (288 reviews) ✓ Verified | Not enough data | 
| **File Exports** | 8.4 (244 reviews) ✓ Verified | Not enough data | 

#### Budgeting & Forecasting

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Budgeting / Forecasting** | 7.6 (191 reviews) ✓ Verified | Not enough data | 
| **Data Import** | 8.1 (166 reviews) ✓ Verified | Not enough data | 
| **Versioning** | 7.6 (136 reviews) ✓ Verified | Not enough data | 
| **Historical Data** | 8.2 (203 reviews) ✓ Verified | Not enough data | 

#### Revenue

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Revenue Types** | 8.4 (228 reviews) ✓ Verified | Not enough data | 
| **Revenue Allocation** | 7.8 (169 reviews) ✓ Verified | Not enough data | 
| **Scheduling** | 8.0 (163 reviews) | Not enough data | 

#### Payroll

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Direct Deposit** | 7.8 (112 reviews) ✓ Verified | Not enough data | 
| **Check/W-2 Printing** | 7.4 (105 reviews) ✓ Verified | Not enough data | 
| **Tax Calculation** | 7.7 (114 reviews) ✓ Verified | Not enough data | 
| **Reporting and Dashboards** | 8.2 (124 reviews) ✓ Verified | Not enough data | 

#### AI

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Data Extraction** | 7.6 (38 reviews) | Not enough data | 
| **Invoice Processing** | 7.5 (35 reviews) | Not enough data | 
| **Expense Management** | 7.8 (35 reviews) | Not enough data | 
| **Fraud Detection** | 7.5 (36 reviews) | Not enough data | 
| **Tax Compliance** | 7.4 (35 reviews) | Not enough data | 
| **Support Chatbots** | 7.0 (38 reviews) | Not enough data | 
| **Bank Reconciliations** | 7.3 (45 reviews) | Not enough data | 
| **Report Generation** | 7.6 (39 reviews) | Not enough data | 
| **Customizable Alerts** | 7.0 (42 reviews) | Not enough data | 
| **Predictive Analytics** | 7.4 (37 reviews) | Not enough data | 

#### Mobile Applications - Accounting

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Cloud Integration** | 9.2 (12 reviews) | Not enough data | 
| **Notifications** | 8.9 (11 reviews) | Not enough data | 
| **UI** | 9.0 (13 reviews) | Not enough data | 
| **Offline** | 7.8 (10 reviews) | Not enough data | 
| **Expense Tracking** | 8.5 (12 reviews) | Not enough data | 
| **Invoice Management** | 8.6 (15 reviews) | Not enough data | 

#### Agentic AI - Accounting

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.3/10 | 17 |
| **Mercury** | N/A | N/A |

#### Employee Self Service

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Web Portal** | Feature Not Available | Not enough data | 
| **Benefits Manager** | Feature Not Available | Not enough data | 
| **Mobile** | Feature Not Available | Not enough data | 

#### Administration

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Payroll Entry** | 8.6 (15 reviews) | Not enough data | 
| **Time Off Accrual** | Feature Not Available | Not enough data | 
| **Direct Deposit** | 9.3 (16 reviews) | Not enough data | 
| **Expense Reimbursement** | 8.3 (11 reviews) | Not enough data | 
| **Pre-tax Deductions** | Feature Not Available | Not enough data | 
| **Wage Garnishment** | 7.6 (14 reviews) | Not enough data | 
| **Approvals** | Feature Not Available | Not enough data | 
| **Check/W-2 Printing** | Feature Not Available | Not enough data | 
| **Check/W-2 Delivery** | Feature Not Available | Not enough data | 

#### Taxes

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Tax Calculation** | 8.0 (17 reviews) | Not enough data | 
| **Tax Filing** | 7.7 (14 reviews) | Not enough data | 
| **Automatic Tax Payment** | 7.9 (14 reviews) | Not enough data | 

#### Integration

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **API / Integration** | Feature Not Available | Not enough data | 
| **Time Tracking Integration** | Feature Not Available | Not enough data | 
| **Accounting Integration** | 7.9 (13 reviews) | Not enough data | 
| **Core HR Integration** | Feature Not Available | Not enough data | 

#### Platform

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Reporting and Dashboards** | 8.1 (14 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.7 (15 reviews) | Not enough data | 
| **Performance and Reliability** | 8.7 (13 reviews) | Not enough data | 
| **Scalability** | 8.6 (14 reviews) | Not enough data | 

### Spend Management

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | N/A | N/A |
| **Mercury** | 7.5/10 | 36 |

#### Setup

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Data** | Not enough data | Feature Not Available | 
| **Approvals** | Not enough data | 7.6 (30 reviews) | 
| **Alignment** | Not enough data | Feature Not Available | 

#### Performance

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **KPIs** | Not enough data | Feature Not Available | 
| **Benchmarks** | Not enough data | Feature Not Available | 
| **Forecasting** | Not enough data | 5.8 (29 reviews) | 
| **Savings** | Not enough data | Feature Not Available | 

#### Payment Cards

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **One-time Virtual** | Not enough data | Feature Not Available | 
| **Recurring Virtual** | Not enough data | 8.0 (31 reviews) | 
| **Physical** | Not enough data | 7.0 (32 reviews) | 

#### Reporting

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Real time** | Not enough data | 8.3 (32 reviews) | 
| **Multiple Views** | Not enough data | 7.0 (28 reviews) | 
| **Export** | Not enough data | 7.5 (27 reviews) | 
| **Budgets** | Not enough data | Feature Not Available | 

#### Payments

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Vendor** | Not enough data | 7.2 (26 reviews) | 
| **Recurring** | Not enough data | 7.1 (27 reviews) | 
| **Employee Reimbursements** | Not enough data | 7.1 (27 reviews) | 
| **ACH** | Not enough data | 8.8 (28 reviews) | 

#### Fraud & Risk Management

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Notifications** | Not enough data | 7.9 (27 reviews) | 
| **Unique Cards** | Not enough data | Feature Not Available | 
| **Controls** | Not enough data | 8.4 (27 reviews) | 

#### Agentic AI - Spend Management

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Feature Not Available | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | N/A | N/A |
| **Mercury** | N/A | N/A |

#### Invoice Management

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Capture** | Not enough data | Not enough data | 
| **Supplier Portal** | Not enough data | Feature Not Available | 
| **Repository** | Not enough data | Not enough data | 

#### Invoice Processing

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Matching** | Not enough data | Not enough data | 
| **Payments** | Not enough data | Not enough data | 
| **Workflows** | Not enough data | Not enough data | 
| **Tax Compliance** | Not enough data | Feature Not Available | 

#### Analytics

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Due Dates** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Feature Not Available | 
| **KPIs** | Not enough data | Feature Not Available | 

#### Integration

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Accounting** | Not enough data | Not enough data | 
| **Payment Integration** | Not enough data | Not enough data | 
| **ERP** | Not enough data | Not enough data | 

#### Risk

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Analysis** | Not enough data | Feature Not Available | 
| **Identification** | Not enough data | Feature Not Available | 
| **Scoring** | Not enough data | Feature Not Available | 

#### Recovery

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Recoup** | Not enough data | Feature Not Available | 
| **Reporting** | Not enough data | Feature Not Available | 

#### Audit

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Filters** | Not enough data | Feature Not Available | 
| **Post Audits** | Not enough data | Feature Not Available | 
| **Overpayments** | Not enough data | Not enough data | 
| **Duplicates** | Not enough data | Not enough data | 

#### Fraud

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Vendor Checks** | Not enough data | Feature Not Available | 
| **Data Generation** | Not enough data | Feature Not Available | 
| **Monitoring** | Not enough data | Not enough data | 

#### Agentic AI - AP Automation

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 7.5/10 | 100 |
| **Mercury** | N/A | N/A |

#### Payment Processing

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Encryption** | 8.3 (80 reviews) | Not enough data | 
| **Credit Card Processing** | 8.5 (87 reviews) | Not enough data | 
| **Mobile Payments** | 8.2 (79 reviews) | Not enough data | 
| **Digital Wallet Integration** | 7.3 (67 reviews) | Not enough data | 

#### Administration

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Reporting & Analytics** | 8.3 (84 reviews) | Not enough data | 
| **E-commerce Integration** | 6.8 (68 reviews) | Not enough data | 
| **Processing Fees** | 6.6 (84 reviews) | Not enough data | 
| **POS Integration** | 7.0 (64 reviews) | Not enough data | 
| **Omnichannel** | 7.1 (66 reviews) | Not enough data | 
| **Levels 1 & 2** | 6.8 (67 reviews) | Not enough data | 
| **Level 3** | 7.0 (67 reviews) | Not enough data | 

#### Payment Options

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Multi-Currency** | 7.3 (64 reviews) | Not enough data | 
| **Online payment portal** | 8.4 (75 reviews) | Not enough data | 

#### Security

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **POS Verification** | 7.4 (62 reviews) | Not enough data | 

#### Platform

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Accounting integration** | 7.6 (67 reviews) | Not enough data | 
| **E-commerce Integration** | 7.1 (64 reviews) | Not enough data | 

### Billing

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.0/10 | 162 |
| **Mercury** | N/A | N/A |

#### Bill Generation

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Templates** | 8.4 (143 reviews) | Not enough data | 
| **Digital Billing** | 8.6 (146 reviews) | Not enough data | 
| **Recurring Billing** | 8.3 (134 reviews) | Not enough data | 

#### Bill Processing

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Consolidation** | 7.6 (128 reviews) | Not enough data | 
| **Batch Invoicing** | 7.8 (124 reviews) | Not enough data | 
| **Management** | 8.3 (127 reviews) | Not enough data | 

#### Integration

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Accounting** | 7.9 (131 reviews) | Not enough data | 
| **Payments** | 8.4 (133 reviews) | Not enough data | 
| **ERP** | 7.1 (103 reviews) | Not enough data | 

#### Agentic AI - Billing

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | N/A | N/A |
| **Mercury** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.1/10 | 146 |
| **Mercury** | N/A | N/A |

#### Time Tracking

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Ease of Completing Timesheets** | 8.8 (71 reviews) | Not enough data | 
| **Tracking Time to Project/Task** | 8.9 (76 reviews) | Not enough data | 
| **Billable Time Rate Management** | 8.9 (77 reviews) | Not enough data | 

#### Client Invoicing

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Invoice Creation and Delivery** | 9.0 (136 reviews) | 7.6 (17 reviews) | 
| **Electronic Payments** | 8.4 (119 reviews) | 6.9 (18 reviews) | 
| **Project Accounting / Revenue Recognition** | 8.2 (125 reviews) | Feature Not Available | 

#### Mobile Time Tracking

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Time Tracking** | 8.6 (77 reviews) | Not enough data | 

#### Administration

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Business Tool Integration** | 7.2 (105 reviews) | 7.5 (17 reviews) | 
| **Workflow** | 7.8 (107 reviews) | Feature Not Available | 
| **Automated Reminders** | 7.6 (113 reviews) | Feature Not Available | 
| **Policy Compliance Management** | 7.2 (103 reviews) | 6.8 (17 reviews) | 
| **User, Role, and Access Management** | 7.9 (111 reviews) | 7.5 (17 reviews) | 

#### Platform

| Feature | FreshBooks | Mercury | 
|---|---|---|
| **Reporting** | 8.3 (129 reviews) | 7.2 (17 reviews) | 
| **APIs / Integration** | 7.2 (97 reviews) | 7.1 (17 reviews) | 
| **Internationalization** | 7.0 (94 reviews) | 6.5 (17 reviews) | 
| **Performance and Reliability** | 9.0 (126 reviews) | 7.2 (18 reviews) | 
| **Mobile User Support** | 8.3 (115 reviews) | 7.0 (18 reviews) | 
| **Offline** | 7.0 (99 reviews) | Feature Not Available | 

---
## Categories
**Shared Categories (2):** [Expense Management Software](https://www.g2.com/categories/expense-management), [Billing Software](https://www.g2.com/categories/billing)

**Unique to FreshBooks (4):** [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Payroll Software](https://www.g2.com/categories/payroll), [Accounting Software](https://www.g2.com/categories/accounting), [Payment Processing Software](https://www.g2.com/categories/payment-processing)

**Unique to Mercury (2):** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Spend Management Software](https://www.g2.com/categories/spend-management)


---
## Reviewer Demographics

### By Company Size

| Segment | FreshBooks | Mercury | 
|---|---|---|
| **Small-Business** | 86.3% | 90.1% | 
| **Mid-Market** | 9.0% | 8.1% | 
| **Enterprise** | 4.6% | 1.8% | 

### By Industry

#### FreshBooks

- **Marketing and Advertising:** 17.1%
- **Information Technology and Services:** 6.4%
- **Accounting:** 4.9%
- **Graphic Design:** 4.6%
- **Computer Software:** 4.2%
- **Consulting:** 4.0%
- **Design:** 3.8%
- **Management Consulting:** 3.7%
- **Internet:** 3.5%
- **Construction:** 3.3%
- **Other:** 44.6%

#### Mercury

- **Computer Software:** 18.2%
- **Information Technology and Services:** 14.5%
- **Marketing and Advertising:** 8.2%
- **Wholesale:** 5.5%
- **Accounting:** 3.6%
- **Design:** 3.6%
- **Management Consulting:** 3.6%
- **Consulting:** 3.6%
- **Entertainment:** 2.7%
- **Health, Wellness and Fitness:** 2.7%
- **Other:** 33.6%

---
## Alternatives

### Alternatives to FreshBooks

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- [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) — 4.4/5 stars (1809 reviews)
- [BigTime](https://www.g2.com/products/bigtime/reviews) — 4.5/5 stars (1741 reviews)
- [HoneyBook](https://www.g2.com/products/honeybook/reviews) — 4.5/5 stars (242 reviews)
- [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) — 4.3/5 stars (1058 reviews)
- [BQE CORE](https://www.g2.com/products/core-bqe-software-inc/reviews) — 4.3/5 stars (449 reviews)

### Alternatives to Mercury

- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1608 reviews)
- [Rho](https://www.g2.com/products/rho/reviews) — 4.7/5 stars (126 reviews)
- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2460 reviews)
- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7139 reviews)
- [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1695 reviews)
- [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) — 4.5/5 stars (2234 reviews)
- [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) — 4.4/5 stars (1809 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5654 reviews)
- [Timesheets.com](https://www.g2.com/products/timesheets-com/reviews) — 4.2/5 stars (464 reviews)
- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9282 reviews)

---
## Top Discussions

### FreshBooks

- Title: [Does FreshBooks support recurring billing?](https://www.g2.com/discussions/does-freshbooks-support-recurring-billing) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "The FreshBooks employee time tracking feature allows employees to log and track time easily to their own time sheet. Account administrators get the final say..."
- Title: [What is the best way to manage deposits against future work as a consultant?](https://www.g2.com/discussions/25036-what-is-the-best-way-to-manage-deposits-against-future-work-as-a-consultant) — 2 comments, 1 upvote
  > **Top comment:** "Hi Mark,

You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment...."
- Title: [How do you like using Freshbooks](https://www.g2.com/discussions/24969-how-do-you-like-using-freshbooks) — 2 comments, 1 upvote
  > **Top comment:** "Hi Rodney,

We have used Freshbooks since 2013, and are in no way affiliated with them.

For the most part, our experience overall has been positive,..."
- Title: [What is FreshBooks?](https://www.g2.com/discussions/what-is-freshbooks) — 1 comment
  > **Top comment:** "Freshbooks is an online accounting system for service based businesses and is especially useful for creating invoices and tracking expenses. "
- Title: [What is FreshBooks used for?](https://www.g2.com/discussions/what-is-freshbooks-used-for) — 1 comment, 1 upvote
  > **Top comment:** " "What is FreshBooks used for" is easily answered when you Google - the description that is posted there: The best cloud based small business accounting..."

### Mercury

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshbooks-vs-mercury-mercury)