# FreshBooks vs HoneyBook Comparison
---
## AI Generated Summary
- **G2 reviewers report** that FreshBooks excels in user satisfaction, boasting a significantly higher overall score compared to HoneyBook. Users appreciate its **easy invoicing** and time-saving features, making it a favorite for those without extensive accounting knowledge.
- **According to verified reviews** , FreshBooks has a much larger user base, with nearly five times the number of reviews as HoneyBook. This suggests a more established presence and reliability in the market, which can be reassuring for new users.
- **Users say** that FreshBooks offers a streamlined experience for managing invoices and payments, with features like a dashboard that summarizes client statuses and pending payments. This level of organization is often highlighted as a key benefit over HoneyBook.
- **Reviewers mention** that while HoneyBook provides a professional touch to client interactions, its overall user satisfaction is lower. However, users do appreciate its **intuitive interface** and centralized project management capabilities, which help in organizing timelines and communications.
- **According to recent feedback** , FreshBooks shines in its customer support, with users noting the excellent assistance they receive. In contrast, while HoneyBook users have reported positive experiences with support, the lack of recent reviews suggests less engagement in this area.
- **Users highlight** that FreshBooks is particularly strong in billing and payment processing, with features that simplify getting paid. HoneyBook, while effective for project management, may not match FreshBooks in these critical financial functionalities, as indicated by their lower scores in these categories.



| | FreshBooks | HoneyBook | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 973 | 210 | 
| **Largest Market Segment** | Small-Business (86.4% of reviews) | Small-Business (98.5% of reviews) | 
| **Entry Level Price** | Starting at $2.30 Per Month | $29.00 1 Users Per Month | 

---
## Top Pros & Cons

### FreshBooks

Pros:
- Ease of Use (208 reviews)
- Customer Support (113 reviews)

Cons:
- Invoicing Issues (40 reviews)
- Limited Features (34 reviews)

### HoneyBook

Pros:
- Ease of Use (41 reviews)
- Payment Management (19 reviews)

Cons:
- Missing Features (20 reviews)
- Difficult Customization (11 reviews)

---
## Ratings Comparison
| Rating | FreshBooks | HoneyBook | 
|---|---|---|
  | **Meets Requirements** | 8.8 (774 reviews) | 8.9 (154 reviews) | 
  | **Ease of Use** | 9.1 (875 reviews) | 8.8 (154 reviews) | 
  | **Ease of Setup** | 9.2 (474 reviews) | 8.7 (93 reviews) | 
  | **Ease of Admin** | 9.2 (337 reviews) | 8.9 (72 reviews) | 
  | **Quality of Support** | 9.2 (721 reviews) | 9.1 (141 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (332 reviews) | 9.3 (71 reviews) | 
  | **Product Direction (% positive)** | 8.7 (768 reviews) | 8.6 (152 reviews) | 

---
## Pricing

### FreshBooks

#### Entry-Level Pricing

Plan: Lite

Price: Starting at $2.30 Per Month

Description: For professionals with basic needs

Key Features:
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates

[Browse all 4 editions](https://www.g2.com/products/freshbooks/pricing)

#### Free Trial

Yes

### HoneyBook

#### Entry-Level Pricing

Plan: Starter Plan

Price: $29.00 1 Users Per Month

Description: Start with everything you need to create great client experiences.

Key Features:
-  Unlimited clients and projects
- Invoices and payments
-  Proposals and contracts

[Browse all 3 editions](https://www.g2.com/products/honeybook/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | N/A | N/A |
| **HoneyBook** | 8.5/10 | 100 |

#### Sales Force Automation

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.9 (76 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 8.6 (50 reviews) | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.9 (71 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.8 (75 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 8.1 (44 reviews) | 
| **Desktop Integration** | Not enough data | 8.8 (53 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 8.7 (61 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 8.8 (68 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | 9.3 (78 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Email Marketing** | Not enough data | 7.6 (57 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | Feature Not Available | 
| **Lead Management** | Not enough data | 8.9 (72 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | Feature Not Available | 

#### Customer Support

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Case Management** | Not enough data | 8.8 (66 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | 8.5 (73 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 8.7 (73 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 7.5 (53 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | 8.1 (55 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Reporting** | Not enough data | 8.1 (69 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.9 (74 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 8.0 (53 reviews) | 

#### Mobile & Social

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 8.5 (51 reviews) | 
| **Social Network Integration** | Not enough data | 8.4 (52 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 8.5 (64 reviews) ✓ Verified | 

#### Platform

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Customization** | Not enough data | 8.4 (64 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.8 (62 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.9 (58 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | Feature Not Available | 
| **Sandbox / Test Environments** | Not enough data | 7.6 (40 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | 8.6 (59 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 9.2 (65 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.9 (55 reviews) ✓ Verified | 

#### Integration

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.1 (54 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.7 (50 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.7 (46 reviews) | 

#### Generative AI

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (20 reviews) | 

#### Agentic AI - CRM

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 7.4/10 | 150 |
| **HoneyBook** | N/A | N/A |

#### Expense Reports

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.6 (106 reviews) | Not enough data | 
| **Bank / Credit Card Integration** | 8.0 (100 reviews) | Not enough data | 
| **Smart Categorization** | 7.6 (99 reviews) | Not enough data | 
| **Digital Receipt Management** | 8.1 (98 reviews) | Not enough data | 
| **Employee Reimbursement** | 7.1 (80 reviews) | Not enough data | 
| **Currency Conversions** | 7.2 (87 reviews) | Not enough data | 
| **Credit Card Integration** | 7.9 (90 reviews) | Not enough data | 

#### Agentic AI - Expense Management

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### Travel Management

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Ease of Booking** | 6.8 (79 reviews) | Not enough data | 
| **Itinerary Management** | 6.5 (76 reviews) | Not enough data | 
| **Trip Notifications** | 6.1 (71 reviews) | Not enough data | 
| **Advanced Integrations** | 6.5 (72 reviews) | Not enough data | 

#### Client Invoicing

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Invoice Creation and Delivery** | 9.0 (136 reviews) | Not enough data | 
| **Electronic Payments** | 8.4 (119 reviews) | Not enough data | 
| **Project Accounting / Revenue Recognition** | 8.2 (124 reviews) | Not enough data | 

#### Generative AI - Expense Management

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Mobile

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Receipt Capture** | 8.2 (84 reviews) | Not enough data | 
| **Mileage Tracking** | 6.9 (81 reviews) | Not enough data | 
| **Travel Itinerary and Flight Status Updates** | 5.6 (73 reviews) | Not enough data | 

#### Platform

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Embedded AI / Machine Learning** | 6.2 (63 reviews) | Not enough data | 
| **Complex Approval Workflow** | 6.3 (66 reviews) | Not enough data | 

#### Administration

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **PCI Regulation Compliant** | 7.0 (63 reviews) | Not enough data | 

#### Administration

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Business Tool Integration** | 7.2 (105 reviews) | Not enough data | 
| **Workflow** | 7.8 (106 reviews) | Not enough data | 
| **Automated Reminders** | 7.6 (113 reviews) | Not enough data | 
| **Policy Compliance Management** | 7.2 (103 reviews) | Not enough data | 
| **User, Role, and Access Management** | 7.9 (111 reviews) | Not enough data | 

#### Platform

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Reporting** | 8.3 (128 reviews) | Not enough data | 
| **APIs / Integration** | 7.2 (97 reviews) | Not enough data | 
| **Internationalization** | 7.0 (94 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (126 reviews) | Not enough data | 
| **Mobile User Support** | 8.3 (115 reviews) | Not enough data | 
| **Offline** | 7.0 (99 reviews) | Not enough data | 

### Accounting

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.0/10 | 451 |
| **HoneyBook** | N/A | N/A |

#### General Ledger

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Journal Entries** | 8.1 (234 reviews) ✓ Verified | Not enough data | 
| **Tags / Dimensions** | 7.8 (228 reviews) ✓ Verified | Not enough data | 
| **Audit Trail** | 8.1 (224 reviews) ✓ Verified | Not enough data | 

#### Accounts Receivable

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Invoice Customization** | 8.7 (398 reviews) ✓ Verified | Not enough data | 
| **AR Automation** | 8.5 (310 reviews) ✓ Verified | Not enough data | 
| **Collections Automation** | 8.2 (275 reviews) ✓ Verified | Not enough data | 

#### Accounts Payable

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **AP Automation** | 8.2 (271 reviews) ✓ Verified | Not enough data | 
| **Payment Processing** | 8.7 (328 reviews) ✓ Verified | Not enough data | 
| **Purchase Orders** | 7.6 (142 reviews) | Not enough data | 

#### Other Functionality

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Inventory Tracking / Ordering** | 7.1 (125 reviews) | Not enough data | 
| **Inventory Pricing and Costing** | Feature Not Available | Not enough data | 
| **Inventory Reporting** | 7.5 (157 reviews) ✓ Verified | Not enough data | 
| **Multi-Entity / Consolidation** | 7.0 (128 reviews) | Not enough data | 
| **Recognition Rules** | 7.2 (132 reviews) | Not enough data | 
| **Reconciliations** | 7.5 (144 reviews) | Not enough data | 
| **Payroll** | 7.6 (154 reviews) | Not enough data | 
| **Time and Expense** | 8.6 (319 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Financial Statements** | 8.7 (365 reviews) ✓ Verified | Not enough data | 
| **Custom Reporting** | 8.1 (201 reviews) | Not enough data | 
| **Budgeting / Forecasting** | 7.6 (191 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (387 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Customization** | 7.9 (164 reviews) | Not enough data | 
| **Workflow Capability** | 7.6 (151 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.4 (288 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 7.4 (137 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (380 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.3 (153 reviews) | Not enough data | 

#### Integration

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Data Import and Export Tools** | 8.2 (271 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.0 (194 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.6 (217 reviews) | Not enough data | 

#### Cash Flow

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Track Cash Flow** | 8.3 (202 reviews) ✓ Verified | Not enough data | 
| **Income and Expenses** | 8.8 (288 reviews) ✓ Verified | Not enough data | 
| **File Exports** | 8.4 (244 reviews) ✓ Verified | Not enough data | 

#### Budgeting & Forecasting

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Budgeting / Forecasting** | 7.6 (191 reviews) ✓ Verified | Not enough data | 
| **Data Import** | 8.1 (165 reviews) ✓ Verified | Not enough data | 
| **Versioning** | 7.6 (136 reviews) ✓ Verified | Not enough data | 
| **Historical Data** | 8.2 (203 reviews) ✓ Verified | Not enough data | 

#### Revenue

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Revenue Types** | 8.4 (227 reviews) ✓ Verified | Not enough data | 
| **Revenue Allocation** | 7.8 (169 reviews) ✓ Verified | Not enough data | 
| **Scheduling** | 8.0 (163 reviews) | Not enough data | 

#### Payroll

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Direct Deposit** | 7.8 (112 reviews) ✓ Verified | Not enough data | 
| **Check/W-2 Printing** | 7.4 (105 reviews) ✓ Verified | Not enough data | 
| **Tax Calculation** | 7.7 (114 reviews) ✓ Verified | Not enough data | 
| **Reporting and Dashboards** | 8.2 (124 reviews) ✓ Verified | Not enough data | 

#### AI

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Data Extraction** | 7.6 (38 reviews) | Not enough data | 
| **Invoice Processing** | 7.5 (35 reviews) | Not enough data | 
| **Expense Management** | 7.8 (35 reviews) | Not enough data | 
| **Fraud Detection** | 7.5 (36 reviews) | Not enough data | 
| **Tax Compliance** | 7.4 (35 reviews) | Not enough data | 
| **Support Chatbots** | 7.0 (38 reviews) | Not enough data | 
| **Bank Reconciliations** | 7.3 (45 reviews) | Not enough data | 
| **Report Generation** | 7.6 (39 reviews) | Not enough data | 
| **Customizable Alerts** | 7.0 (42 reviews) | Not enough data | 
| **Predictive Analytics** | 7.4 (37 reviews) | Not enough data | 

#### Mobile Applications - Accounting

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Cloud Integration** | 9.2 (12 reviews) | Not enough data | 
| **Notifications** | 8.9 (11 reviews) | Not enough data | 
| **UI** | 9.0 (13 reviews) | Not enough data | 
| **Offline** | 7.8 (10 reviews) | Not enough data | 
| **Expense Tracking** | 8.5 (12 reviews) | Not enough data | 
| **Invoice Management** | 8.6 (15 reviews) | Not enough data | 

#### Agentic AI - Accounting

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.3/10 | 17 |
| **HoneyBook** | N/A | N/A |

#### Employee Self Service

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Web Portal** | Feature Not Available | Not enough data | 
| **Benefits Manager** | Feature Not Available | Not enough data | 
| **Mobile** | Feature Not Available | Not enough data | 

#### Administration

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Payroll Entry** | 8.6 (15 reviews) | Not enough data | 
| **Time Off Accrual** | Feature Not Available | Not enough data | 
| **Direct Deposit** | 9.3 (16 reviews) | Not enough data | 
| **Expense Reimbursement** | 8.3 (11 reviews) | Not enough data | 
| **Pre-tax Deductions** | Feature Not Available | Not enough data | 
| **Wage Garnishment** | 7.6 (14 reviews) | Not enough data | 
| **Approvals** | Feature Not Available | Not enough data | 
| **Check/W-2 Printing** | Feature Not Available | Not enough data | 
| **Check/W-2 Delivery** | Feature Not Available | Not enough data | 

#### Taxes

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Tax Calculation** | 8.0 (17 reviews) | Not enough data | 
| **Tax Filing** | 7.7 (14 reviews) | Not enough data | 
| **Automatic Tax Payment** | 7.9 (14 reviews) | Not enough data | 

#### Integration

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **API / Integration** | Feature Not Available | Not enough data | 
| **Time Tracking Integration** | Feature Not Available | Not enough data | 
| **Accounting Integration** | 7.9 (13 reviews) | Not enough data | 
| **Core HR Integration** | Feature Not Available | Not enough data | 

#### Platform

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Reporting and Dashboards** | 8.1 (14 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.7 (15 reviews) | Not enough data | 
| **Performance and Reliability** | 8.7 (13 reviews) | Not enough data | 
| **Scalability** | 8.6 (14 reviews) | Not enough data | 

### Proposal

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | N/A | N/A |
| **HoneyBook** | N/A | N/A |

#### Document Creation

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Customizability: Variables and Fields** | Not enough data | Not enough data | 
| **Template Creation and Flexibility** | Not enough data | Not enough data | 
| **Rich Media** | Not enough data | Not enough data | 
| **Online Document Creation** | Not enough data | Not enough data | 
| **PDF Creation** | Not enough data | Not enough data | 
| **Custom Branding** | Not enough data | Not enough data | 

#### Workflow

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Document Builder Interface** | Not enough data | Not enough data | 
| **Collaborative Creation** | Not enough data | Not enough data | 
| **Assembly and Approval Workflows** | Not enough data | Not enough data | 

#### Analytics

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Proposal Effectiveness Reporting** | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 

#### Administration and Platform

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **E-Signature Integration** | Not enough data | Not enough data | 
| **CPQ Integration** | Not enough data | Not enough data | 
| **API / Integrations** | Not enough data | Not enough data | 

#### Generative AI

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

### Invoice Management

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | N/A | N/A |
| **HoneyBook** | 8.9/10 | 95 |

#### Invoice Generation

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Templates** | Not enough data | 9.2 (81 reviews) | 
| **Digital Invoices** | Not enough data | 9.3 (74 reviews) | 
| **Recurring Invoices** | Not enough data | 9.2 (70 reviews) | 

#### Invoice Processing

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Approvals** | Not enough data | 8.9 (64 reviews) | 
| **Batch Processing** | Not enough data | Feature Not Available | 
| **Consolidation** | Not enough data | Feature Not Available | 
| **Match Invoices** | Not enough data | Feature Not Available | 

#### Analytics

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Due Dates** | Not enough data | 9.0 (76 reviews) | 
| **Cashflow** | Not enough data | 8.5 (62 reviews) | 
| **KPIs** | Not enough data | 8.6 (45 reviews) | 
| **Payment Tracking** | Not enough data | 9.3 (72 reviews) ✓ Verified | 

#### Integration

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Accounting** | Not enough data | 8.4 (59 reviews) | 
| **Payments** | Not enough data | 8.7 (77 reviews) | 
| **ERP** | Not enough data | 8.5 (38 reviews) | 
| **Account Sync** | Not enough data | 8.8 (53 reviews) ✓ Verified | 

#### Agentic AI - Invoice Management

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 7.5/10 | 100 |
| **HoneyBook** | 8.5/10 | 88 |

#### Payment Processing

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Encryption** | 8.3 (80 reviews) | 9.3 (17 reviews) | 
| **Credit Card Processing** | 8.5 (87 reviews) | 8.8 (72 reviews) | 
| **Mobile Payments** | 8.2 (79 reviews) | 8.9 (21 reviews) | 
| **Digital Wallet Integration** | 7.3 (67 reviews) | 9.0 (15 reviews) | 

#### Administration

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Reporting & Analytics** | 8.3 (84 reviews) | 8.5 (61 reviews) | 
| **E-commerce Integration** | 6.8 (68 reviews) | Feature Not Available | 
| **Processing Fees** | 6.6 (84 reviews) | 7.1 (66 reviews) | 
| **POS Integration** | 7.0 (64 reviews) | 8.2 (14 reviews) | 
| **Omnichannel** | 7.1 (66 reviews) | 8.4 (37 reviews) | 
| **Levels 1 & 2** | 6.8 (67 reviews) | Feature Not Available | 
| **Level 3** | 7.0 (67 reviews) | Feature Not Available | 

#### Payment Options

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Multi-Currency** | 7.3 (64 reviews) | 8.5 (33 reviews) | 
| **Online payment portal** | 8.4 (75 reviews) | 9.0 (73 reviews) | 

#### Security

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **POS Verification** | 7.4 (62 reviews) | 8.6 (46 reviews) | 

#### Platform

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Accounting integration** | 7.6 (67 reviews) | 8.5 (56 reviews) | 
| **E-commerce Integration** | 7.1 (64 reviews) | 8.3 (41 reviews) | 

### Billing

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.0/10 | 161 |
| **HoneyBook** | 8.8/10 | 80 |

#### Bill Generation

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Templates** | 8.4 (143 reviews) | 9.1 (70 reviews) | 
| **Digital Billing** | 8.6 (146 reviews) | 9.2 (71 reviews) | 
| **Recurring Billing** | 8.3 (134 reviews) | 9.2 (66 reviews) | 

#### Bill Processing

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Consolidation** | 7.6 (128 reviews) | Feature Not Available | 
| **Batch Invoicing** | 7.8 (124 reviews) | 8.8 (49 reviews) | 
| **Management** | 8.3 (127 reviews) | 9.0 (63 reviews) | 

#### Integration

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Accounting** | 7.9 (131 reviews) | 8.4 (57 reviews) | 
| **Payments** | 8.4 (133 reviews) | 8.6 (40 reviews) | 
| **ERP** | 7.1 (102 reviews) | 8.4 (35 reviews) | 

#### Agentic AI - Billing

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | N/A | N/A |
| **HoneyBook** | 8.6/10 | 44 |

#### Notifications

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Confirmations & Reminders** | Not enough data | 9.4 (36 reviews) | 
| **Appointment Follow-Up** | Not enough data | 9.4 (36 reviews) | 
| **Scheduling Notifications** | Not enough data | 9.4 (36 reviews) | 

#### Settings

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Time Zone Detection** | Not enough data | 9.1 (33 reviews) | 
| **Availability Settings** | Not enough data | 9.5 (34 reviews) | 
| **Blocked Time Settings** | Not enough data | 9.6 (19 reviews) | 

#### Personalization

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Branding** | Not enough data | 9.2 (38 reviews) | 
| **Links** | Not enough data | 9.3 (34 reviews) | 

#### Integrations

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Multi- Calendar Integration** | Not enough data | 9.2 (20 reviews) | 
| **Website Integration** | Not enough data | 8.8 (33 reviews) | 
| **Payment Acceptance** | Not enough data | 9.1 (23 reviews) | 
| **Video Conferencing** | Not enough data | 8.7 (25 reviews) | 
| **Communication** | Not enough data | 8.7 (32 reviews) | 

#### Generative AI

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (12 reviews) | 
| **AI Text Summarization** | Not enough data | 7.2 (12 reviews) | 
| **AI Text-to-Image** | Not enough data | 7.2 (12 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.2 (12 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.1 (13 reviews) | 

#### Agentic AI - Online Appointment Scheduling

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | N/A | N/A |
| **HoneyBook** | 9.0/10 | 46 |

#### Customization

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Custom Fields** | Not enough data | 9.1 (42 reviews) | 
| **Conditional Logic** | Not enough data | Feature Not Available | 
| **Multi-page Forms** | Not enough data | 9.4 (35 reviews) | 
| **Design** | Not enough data | 9.1 (41 reviews) | 

#### Additional Functionality

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Embedded Forms** | Not enough data | 9.2 (40 reviews) | 
| **Offline Capability** | Not enough data | 7.7 (24 reviews) | 
| **Notifications** | Not enough data | 9.5 (36 reviews) | 
| **Payments** | Not enough data | 9.1 (37 reviews) | 
| **Mobile Forms** | Not enough data | 9.2 (38 reviews) | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | N/A | N/A |
| **HoneyBook** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.0/10 | 145 |
| **HoneyBook** | N/A | N/A |

#### Time Tracking

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Ease of Completing Timesheets** | 8.8 (71 reviews) | Not enough data | 
| **Tracking Time to Project/Task** | 8.9 (76 reviews) | Not enough data | 
| **Billable Time Rate Management** | 8.9 (77 reviews) | Not enough data | 

#### Client Invoicing

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Invoice Creation and Delivery** | 9.0 (136 reviews) | Not enough data | 
| **Electronic Payments** | 8.4 (119 reviews) | Not enough data | 
| **Project Accounting / Revenue Recognition** | 8.2 (124 reviews) | Not enough data | 

#### Mobile Time Tracking

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Time Tracking** | 8.6 (76 reviews) | Not enough data | 

#### Administration

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Business Tool Integration** | 7.2 (105 reviews) | Not enough data | 
| **Workflow** | 7.8 (106 reviews) | Not enough data | 
| **Automated Reminders** | 7.6 (113 reviews) | Not enough data | 
| **Policy Compliance Management** | 7.2 (103 reviews) | Not enough data | 
| **User, Role, and Access Management** | 7.9 (111 reviews) | Not enough data | 

#### Platform

| Feature | FreshBooks | HoneyBook | 
|---|---|---|
| **Reporting** | 8.3 (128 reviews) | Not enough data | 
| **APIs / Integration** | 7.2 (97 reviews) | Not enough data | 
| **Internationalization** | 7.0 (94 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (126 reviews) | Not enough data | 
| **Mobile User Support** | 8.3 (115 reviews) | Not enough data | 
| **Offline** | 7.0 (99 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Billing Software](https://www.g2.com/categories/billing), [Payment Processing Software](https://www.g2.com/categories/payment-processing)

**Unique to FreshBooks (4):** [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Expense Management Software](https://www.g2.com/categories/expense-management), [Payroll Software](https://www.g2.com/categories/payroll), [Accounting Software](https://www.g2.com/categories/accounting)

**Unique to HoneyBook (5):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Invoice Management Software](https://www.g2.com/categories/invoice-management), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [CRM Software](https://www.g2.com/categories/crm), [Proposal Software](https://www.g2.com/categories/proposal)


---
## Reviewer Demographics

### By Company Size

| Segment | FreshBooks | HoneyBook | 
|---|---|---|
| **Small-Business** | 86.4% | 98.5% | 
| **Mid-Market** | 8.9% | 1.5% | 
| **Enterprise** | 4.6% | 0% | 

### By Industry

#### FreshBooks

- **Marketing and Advertising:** 17.2%
- **Information Technology and Services:** 6.3%
- **Accounting:** 5.0%
- **Graphic Design:** 4.6%
- **Computer Software:** 4.1%
- **Consulting:** 3.9%
- **Design:** 3.8%
- **Management Consulting:** 3.7%
- **Internet:** 3.5%
- **Construction:** 3.3%
- **Other:** 44.6%

#### HoneyBook

- **Photography:** 37.6%
- **Events Services:** 12.4%
- **Marketing and Advertising:** 7.7%
- **Graphic Design:** 7.2%
- **Design:** 5.2%
- **Consulting:** 4.1%
- **Media Production:** 2.6%
- **Accounting:** 2.1%
- **Information Technology and Services:** 2.1%
- **Management Consulting:** 1.5%
- **Other:** 17.5%

---
## Alternatives

### Alternatives to FreshBooks

- [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) — 4.3/5 stars (1765 reviews)
- [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1584 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4774 reviews)
- [Zoho Books](https://www.g2.com/products/zoho-books/reviews) — 4.4/5 stars (327 reviews)
- [Wave](https://www.g2.com/products/wave/reviews) — 4.3/5 stars (322 reviews)
- [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) — 4.4/5 stars (1805 reviews)
- [BigTime](https://www.g2.com/products/bigtime/reviews) — 4.5/5 stars (1688 reviews)
- [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) — 4.3/5 stars (1056 reviews)
- [BQE CORE](https://www.g2.com/products/core-bqe-software-inc/reviews) — 4.3/5 stars (449 reviews)
- [Certinia Financial Management Cloud](https://www.g2.com/products/certinia-financial-management-cloud/reviews) — 4.0/5 stars (437 reviews)

### Alternatives to HoneyBook

- [Bonsai](https://www.g2.com/products/bonsai/reviews) — 4.3/5 stars (101 reviews)
- [Assembly](https://www.g2.com/products/assemblysoftware/reviews) — 4.7/5 stars (310 reviews)
- [Bloom](https://www.g2.com/products/bloom-io-bloom/reviews) — 4.5/5 stars (83 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.2/5 stars (1995 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13807 reviews)
- [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2639 reviews)
- [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) — 4.7/5 stars (409 reviews)
- [vcita](https://www.g2.com/products/vcita/reviews) — 4.5/5 stars (81 reviews)
- [Wave](https://www.g2.com/products/wave/reviews) — 4.3/5 stars (322 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)

---
## Top Discussions

### FreshBooks

- Title: [Does FreshBooks support recurring billing?](https://www.g2.com/discussions/does-freshbooks-support-recurring-billing) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "The FreshBooks employee time tracking feature allows employees to log and track time easily to their own time sheet. Account administrators get the final say..."
- Title: [What is the best way to manage deposits against future work as a consultant?](https://www.g2.com/discussions/25036-what-is-the-best-way-to-manage-deposits-against-future-work-as-a-consultant) — 2 comments, 1 upvote
  > **Top comment:** "Hi Mark,

You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment...."
- Title: [How do you like using Freshbooks](https://www.g2.com/discussions/24969-how-do-you-like-using-freshbooks) — 2 comments, 1 upvote
  > **Top comment:** "Hi Rodney,

We have used Freshbooks since 2013, and are in no way affiliated with them.

For the most part, our experience overall has been positive,..."
- Title: [What is FreshBooks?](https://www.g2.com/discussions/what-is-freshbooks) — 1 comment
  > **Top comment:** "Freshbooks is an online accounting system for service based businesses and is especially useful for creating invoices and tracking expenses. "
- Title: [What is FreshBooks used for?](https://www.g2.com/discussions/what-is-freshbooks-used-for) — 1 comment, 1 upvote
  > **Top comment:** " "What is FreshBooks used for" is easily answered when you Google - the description that is posted there: The best cloud based small business accounting..."

### HoneyBook

- Title: [How much does HoneyBook cost?](https://www.g2.com/discussions/how-much-does-honeybook-cost) — 2 comments
  > **Top comment:** "$56.00 CAD p/month"
- Title: [What is HoneyBook?](https://www.g2.com/discussions/what-is-honeybook) — 2 comments
  > **Top comment:** "HoneyBook is a full function CRM databased and workflow management tool for small businesses. It is a comprehensive platform that offers both computer based..."
- Title: [What is HoneyBook used for?](https://www.g2.com/discussions/what-is-honeybook-used-for) — 2 comments
  > **Top comment:** "Is limited to U.S. and Canada only. There is 0 localization support for other timezones or currencies."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshbooks-vs-honeybook)