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Compare FreePBX and Webex Calling 
Featured Products
At a Glance
Market Segments
Small-Business (60.0% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
No pricing available
$0 user/mo
FreePBX
Star Rating
(15)4.4 out of 5
Market Segments
Small-Business (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FreePBXWebex Calling
Star Rating
(613)4.5 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Webex Calling excels in overall user satisfaction, reflected in its higher G2 Score of 68.11 compared to FreePBX's 39.67. Users appreciate its performance and features, particularly highlighting real-time call monitoring that enhances agent training and team performance.
- Users say that Webex Calling offers a seamless integration of calling, messaging, and meetings within a single application, which is a significant advantage for collaboration. In contrast, FreePBX, while praised for its cost-effectiveness, lacks the same level of integrated functionality, making it less appealing for users seeking a comprehensive solution.
- Reviewers mention that the setup process for Webex Calling is straightforward and intuitive, allowing users to quickly get up and running. This ease of setup is a notable strength, especially for those who may not be tech-savvy. FreePBX, while also recognized for its simplicity in on-premise installations, may not match the user-friendly experience of Webex Calling.
- According to verified reviews, Webex Calling shines in its flexibility, enabling users to work from any location without compromising on call quality. This feature is particularly beneficial for remote teams. FreePBX, on the other hand, is appreciated for its ability to integrate with CRM software, enhancing call management but may not offer the same level of mobility.
- Users highlight that Webex Calling's quality of support is commendable, with many reviewers noting responsive assistance when needed. FreePBX, while receiving positive feedback for its support, has a slightly lower rating in this area, indicating that users may experience variability in support quality.
- Reviewers indicate that Webex Calling's product direction is promising, with a high percentage of positive feedback regarding its future developments. In contrast, FreePBX, while robust in features, may not inspire the same level of confidence in ongoing improvements, which could be a consideration for users looking for long-term viability.
Pricing
Entry-Level Pricing
FreePBX
No pricing availableWebex Calling
Basic Plan
$0
user/mo
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen sharing
Free Trial
FreePBX
No trial information availableWebex Calling
No trial information availableRatings
Meets Requirements
9.4
8
9.2
486
Ease of Use
8.8
8
9.1
488
Ease of Setup
8.9
6
8.8
197
Ease of Admin
8.9
6
8.7
90
Quality of Support
9.0
8
8.9
457
Has the product been a good partner in doing business?
9.4
6
8.8
90
Product Direction (% positive)
8.5
8
9.2
476
Features by Category
Platform
Not enough data
8.9
24
Not enough data
8.9
25
Not enough data
8.9
24
Not enough data
8.8
25
Not enough data
8.8
24
Not enough data
8.7
25
Not enough data
9.0
25
Generative AI
Not enough data
8.7
23
Workforce Management
Not enough data
8.8
24
Not enough data
8.2
23
Call Center Infrastructure (CCI)
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
8.8
7
Administrative
Not enough data
8.9
25
Not enough data
9.1
25
Basic Communication - Cloud PBX
Not enough data
9.3
25
Not enough data
9.2
25
Not enough data
9.3
25
Not enough data
8.7
24
Not enough data
9.2
25
Not enough data
9.2
24
Advanced Features - Cloud PBX
Not enough data
8.8
24
Not enough data
8.1
24
Not enough data
8.6
25
Not enough data
8.3
25
Platform Basics - VoIP Providers
Not enough data
8.7
45
Not enough data
8.6
46
Not enough data
8.7
46
Not enough data
8.4
47
Not enough data
8.6
45
Not enough data
8.6
45
Basic Communication
Not enough data
9.3
357
|
Verified
Not enough data
9.1
336
|
Verified
Not enough data
9.0
332
|
Verified
Not enough data
8.9
329
Not enough data
9.1
352
|
Verified
Not enough data
9.0
338
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.3
40
Not enough data
8.5
41
Not enough data
8.5
41
Not enough data
8.4
41
Access
Not enough data
9.0
313
Not enough data
8.8
310
Not enough data
9.0
309
|
Verified
Advanced Features
Not enough data
8.7
321
Not enough data
8.8
317
Not enough data
9.0
316
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Extensions
Not enough data
9.2
134
|
Verified
Not enough data
9.3
136
|
Verified
Not enough data
9.3
104
Features
Not enough data
9.2
134
Not enough data
9.1
104
Not enough data
9.1
142
|
Verified
Not enough data
9.4
142
|
Verified
Not enough data
9.4
140
|
Verified
Not enough data
9.0
134
Categories
Categories
Shared Categories
FreePBX and Webex Calling are categorized as Cloud PBX Platforms
Unique Categories
FreePBX has no unique categories
Webex Calling is categorized as UCaaS Platforms, VoIP Providers, and Call Center Infrastructure (CCI)
Reviews
Reviewers' Company Size
FreePBX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Calling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
20.0%
Wholesale
6.7%
Transportation/Trucking/Railroad
6.7%
Mechanical or Industrial Engineering
6.7%
Market Research
6.7%
Other
53.3%
Information Technology and Services
26.5%
Consumer Services
6.1%
Computer Software
5.9%
Telecommunications
5.6%
Marketing and Advertising
3.9%
Other
52.0%
Discussions
FreePBX has no discussions with answers
What are the benefits of Cisco Cloud Calling?
2 Comments
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 Comments
DK
Cisco unified communication manager Read more
Is Webex calling free?
2 Comments
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more
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