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At a Glance
Market Segments
Small-Business (89.5% of reviews)
Small-Business (86.7% of reviews)
Entry-Level Pricing
$20 per month
Starting at $6.30 Per Month
FreeAgent
Star Rating
(40)4.3 out of 5
Market Segments
Small-Business (89.5% of reviews)
Pros & Cons
Entry-Level Pricing
$20 per month
Browse all 5 pricing plansFreshBooks
Star Rating
(947)4.5 out of 5
Market Segments
Small-Business (86.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $6.30 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that FreshBooks excels in "Ease of Setup" with a score of 9.3, making it a preferred choice for small businesses looking for a quick onboarding experience. In contrast, FreeAgent's score of 8.2 indicates a more complex setup process that may require additional time and effort.
- Reviewers mention that FreshBooks offers superior "Quality of Support" with a score of 9.2, highlighting responsive customer service and helpful resources. FreeAgent, while still respectable at 8.8, may not provide the same level of immediate assistance that FreshBooks users appreciate.
- G2 users indicate that FreshBooks shines in "Accounts Receivable Automation" with a score of 8.5, allowing for efficient invoice management and collections. FreeAgent's lower score of 7.6 suggests that users may experience more challenges in automating these processes.
- Users on G2 report that FreshBooks provides a more user-friendly experience with an "Ease of Use" score of 9.2, making it ideal for those who may not be tech-savvy. FreeAgent's score of 8.9, while still good, indicates that some users may find it slightly less intuitive.
- Reviewers mention that FreshBooks' "Digital Receipt Management" feature, scoring 8.0, is particularly effective for tracking expenses, whereas FreeAgent's similar feature is less praised, scoring only 7.5, suggesting it may not be as robust or user-friendly.
- Users say that FreshBooks' "Invoice Customization" feature, with a score of 8.7, allows for a high degree of personalization, which is crucial for branding. FreeAgent matches this score but lacks some of the advanced customization options that FreshBooks users have highlighted as beneficial.
Pricing
Entry-Level Pricing
FreshBooks
Lite
Starting at $6.30
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
Free Trial
FreeAgent
Free Trial is available
FreshBooks
Free Trial is available
Ratings
Meets Requirements
8.8
34
8.8
761
Ease of Use
9.0
35
9.2
849
Ease of Setup
8.1
19
9.2
462
Ease of Admin
8.1
18
9.2
335
Quality of Support
8.7
31
9.2
710
Has the product been a good partner in doing business?
8.9
16
9.2
330
Product Direction (% positive)
8.3
34
8.7
758
Features by Category
Expense Reports
Not enough data
8.6
106
Not enough data
8.0
100
Not enough data
7.6
99
Not enough data
8.1
98
Not enough data
7.1
80
Not enough data
7.2
87
Not enough data
7.9
89
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
6.8
79
Not enough data
6.5
76
Not enough data
6.1
71
Not enough data
6.5
72
Client Invoicing
Not enough data
9.0
135
Not enough data
8.5
118
Not enough data
8.2
124
Mobile
Not enough data
8.2
84
Not enough data
6.9
81
Not enough data
5.6
73
Platform
Not enough data
6.2
63
Not enough data
6.3
66
Administration
Not enough data
7.0
63
Administration
Not enough data
7.2
105
Not enough data
7.8
106
Not enough data
7.6
113
Not enough data
7.2
103
Not enough data
7.9
111
Platform
Not enough data
8.3
127
Not enough data
7.2
97
Not enough data
7.0
94
Not enough data
9.0
126
Not enough data
8.3
115
Not enough data
7.0
99
General Ledger
8.1
14
|
Verified
8.1
233
|
Verified
7.2
13
|
Verified
7.8
228
|
Verified
7.4
13
|
Verified
8.1
224
|
Verified
Accounts Receivable
8.4
15
|
Verified
8.7
398
|
Verified
7.4
12
|
Verified
8.5
307
|
Verified
6.7
11
|
Verified
8.2
274
|
Verified
Accounts Payable
7.4
12
|
Verified
8.2
271
|
Verified
7.5
12
|
Verified
8.7
326
|
Verified
7.7
10
|
Verified
7.6
142
Other Functionality
6.9
9
7.1
125
Feature Not Available
Feature Not Available
6.5
9
7.5
156
|
Verified
5.7
7
|
Verified
7.0
128
6.9
9
|
Verified
7.2
132
7.8
9
|
Verified
7.5
143
7.7
10
|
Verified
7.6
154
8.1
13
|
Verified
8.6
314
|
Verified
Reporting & Analytics
7.9
14
|
Verified
8.7
361
|
Verified
6.8
11
|
Verified
8.1
200
7.2
10
|
Verified
7.6
191
|
Verified
8.2
15
|
Verified
8.8
386
|
Verified
Platform
6.5
12
|
Verified
7.9
164
7.3
10
|
Verified
7.6
150
8.2
14
|
Verified
8.4
287
|
Verified
7.1
11
|
Verified
7.4
137
8.8
14
|
Verified
9.1
379
|
Verified
7.6
12
|
Verified
8.3
153
Integration
7.9
14
|
Verified
8.2
270
|
Verified
7.6
11
|
Verified
8.0
194
|
Verified
6.9
9
|
Verified
7.6
216
Cash Flow
8.9
9
|
Verified
8.3
201
|
Verified
8.2
10
|
Verified
8.8
288
|
Verified
7.9
8
|
Verified
8.4
244
|
Verified
Budgeting & Forecasting
7.2
10
|
Verified
7.6
191
|
Verified
8.1
8
|
Verified
8.1
165
|
Verified
6.9
7
|
Verified
7.6
136
|
Verified
8.3
9
|
Verified
8.2
203
|
Verified
Revenue
7.9
8
|
Verified
8.4
227
|
Verified
8.1
8
|
Verified
7.8
169
|
Verified
8.1
8
8.0
163
Payroll
8.1
7
|
Verified
7.8
112
|
Verified
Feature Not Available
7.4
105
|
Verified
8.5
9
|
Verified
7.7
114
|
Verified
9.1
9
|
Verified
8.2
124
|
Verified
AI
Not enough data
7.6
38
Not enough data
7.5
35
Not enough data
7.8
35
Not enough data
7.5
36
Not enough data
7.4
35
Not enough data
7.0
38
Not enough data
7.3
45
Not enough data
7.6
39
Not enough data
7.0
42
Not enough data
7.4
37
Mobile Applications - Accounting
Not enough data
9.1
11
Not enough data
8.9
11
Not enough data
8.7
10
Not enough data
7.8
10
Not enough data
8.5
12
Not enough data
8.3
12
Agentic AI - Accounting
Not enough data
Not enough data
Employee Self Service
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.3
16
Not enough data
8.3
11
Not enough data
Feature Not Available
Not enough data
7.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Taxes
Not enough data
8.0
17
Not enough data
7.7
14
Not enough data
7.9
14
Integration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
13
Not enough data
Feature Not Available
Platform
Not enough data
8.1
14
Not enough data
8.7
15
Not enough data
8.7
13
Not enough data
8.6
14
Payment Processing
Not enough data
8.3
80
Not enough data
8.5
87
Not enough data
8.2
79
Not enough data
7.3
67
Administration
Not enough data
8.3
84
Not enough data
6.8
68
Not enough data
6.6
84
Not enough data
7.0
64
Not enough data
7.1
66
Not enough data
6.8
67
Not enough data
7.0
67
Payment Options
Not enough data
7.3
64
Not enough data
8.4
75
Security
Not enough data
7.4
62
Platform
Not enough data
7.6
67
Not enough data
7.1
64
Bill Generation
Not enough data
8.4
143
Not enough data
8.6
146
Not enough data
8.3
134
Bill Processing
Not enough data
7.6
128
Not enough data
7.8
124
Not enough data
8.3
127
Integration
Not enough data
7.9
131
Not enough data
8.4
133
Not enough data
7.1
102
Agentic AI - Billing
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
Not enough data
8.8
71
Not enough data
8.9
76
Not enough data
8.9
77
Client Invoicing
Not enough data
9.0
135
Not enough data
8.5
118
Not enough data
8.2
124
Mobile Time Tracking
Not enough data
8.6
76
Administration
Not enough data
7.2
105
Not enough data
7.8
106
Not enough data
7.6
113
Not enough data
7.2
103
Not enough data
7.9
111
Platform
Not enough data
8.3
127
Not enough data
7.2
97
Not enough data
7.0
94
Not enough data
9.0
126
Not enough data
8.3
115
Not enough data
7.0
99
Categories
Categories
Shared Categories
FreeAgent and FreshBooks are categorized as Accounting
Unique Categories
FreeAgent has no unique categories
FreshBooks is categorized as Time Tracking, Expense Management, Payroll, Billing, and Payment Processing
Reviews
Reviewers' Company Size
FreeAgent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.2%
Management Consulting
13.2%
Accounting
13.2%
Staffing and Recruiting
7.9%
Design
7.9%
Other
44.7%
Marketing and Advertising
17.2%
Information Technology and Services
6.5%
Graphic Design
4.6%
Accounting
4.6%
Consulting
4.0%
Other
63.2%
Discussions
Is FreeAgent free for accountants?
1 Comment
AH
FreeAgent is a cloud-based accounting software that is designed to be used by small businesses and freelancers for managing their finances, including...Read more
FreeAgent has no more discussions with answers
Does FreshBooks support recurring billing?
3 Comments
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
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