# FreeAgent CRM vs Keap Comparison | | FreeAgent CRM | Keap | |---|---|---| | **Star Rating** | 4.2 out of 5 | 3.9 out of 5 | | **Total Reviews** | 44 | 29 | | **Largest Market Segment** | Small-Business (78.6% of reviews) | Small-Business (73.1% of reviews) | | **Entry Level Price** | $28.00 | Starting at $249.00 1500 Contacts Per Month | --- ## Top Pros & Cons ### FreeAgent CRM Pros: - CRM Integration (1 reviews) - Flexibility (1 reviews) Cons: - Limited Customization (1 reviews) ### Keap Pros: - Automation (8 reviews) - Automation Features (8 reviews) Cons: - Complexity (3 reviews) - Expensive (3 reviews) --- ## Ratings Comparison | Rating | FreeAgent CRM | Keap | |---|---|---| | **Meets Requirements** | 8.6 (19 reviews) | 8.2 (16 reviews) | | **Ease of Use** | 8.6 (19 reviews) | 8.3 (18 reviews) | | **Ease of Setup** | 8.7 (10 reviews) | 8.1 (18 reviews) | | **Ease of Admin** | 8.8 (10 reviews) | Not enough data | | **Quality of Support** | 9.6 (19 reviews) | 8.3 (15 reviews) | | **Has the product been a good partner in doing business?** | 9.8 (10 reviews) | Not enough data | | **Product Direction (% positive)** | 8.6 (17 reviews) | 5.6 (16 reviews) | --- ## Pricing ### FreeAgent CRM #### Entry-Level Pricing Plan: Team (per user / month — pay upfront, commit annually Price: $28.00 Description: Everything you need for a small business CRM. Key Features: - Contact, Account, Deal & Pipeline Management, Quoting & Ticketing Apps - Up to 25 Automations - Automatic Email Sync & Calendar Management [Browse all 5 editions](https://www.g2.com/products/freeagent-crm-freeagent-crm/pricing) #### Free Trial Yes ### Keap #### Entry-Level Pricing Plan: Keap Price: Starting at $249.00 1500 Contacts Per Month Description: Say goodbye to feature-based plans. Get the entire Keap software platform starting at one low price — because serious growth requires serious software. Key Features: - 1,500 Contacts - 2 Users - 5 Proven Automations [Learn more about Keap](https://www.g2.com/products/thryv-keap/reviews) #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | 8.7/10 | 15 | | **Keap** | 8.9/10 | 20 | #### Sales Force Automation | Feature | FreeAgent CRM | Keap | |---|---|---| | **Contact & Account Management** | 8.3 (13 reviews) | 9.3 (9 reviews) ✓ Verified | | **Opportunity & Pipeline Mgmt.** | 8.3 (12 reviews) | 9.2 (6 reviews) ✓ Verified | | **Task / Activity Management** | 7.4 (13 reviews) | 9.3 (5 reviews) ✓ Verified | | **Territory & Quota Management** | 8.5 (10 reviews) | Feature Not Available | | **Desktop Integration** | 9.3 (9 reviews) | Not enough data | | **Product & Price List Management** | 8.2 (10 reviews) | Not enough data | | **Quote & Order Management** | 8.2 (10 reviews) | Not enough data | | **Customer Contract Management** | Feature Not Available | Not enough data | #### Marketing Automation | Feature | FreeAgent CRM | Keap | |---|---|---| | **Email Marketing** | 8.9 (11 reviews) | 9.3 (10 reviews) ✓ Verified | | **Campaign Management** | 9.0 (8 reviews) | 9.0 (7 reviews) ✓ Verified | | **Lead Management** | 8.9 (9 reviews) | 9.0 (7 reviews) ✓ Verified | | **Marketing ROI Analytics** | 8.9 (6 reviews) | Not enough data | #### Customer Support | Feature | FreeAgent CRM | Keap | |---|---|---| | **Case Management** | 8.8 (8 reviews) | Not enough data | | **Customer Support Portal** | 9.2 (8 reviews) | Not enough data | | **Knowledge Base** | 8.7 (10 reviews) | Not enough data | | **Call Center Features** | 8.8 (7 reviews) | Not enough data | | **Support Analytics** | 9.0 (8 reviews) | Not enough data | #### Reporting & Analytics | Feature | FreeAgent CRM | Keap | |---|---|---| | **Reporting** | 8.3 (10 reviews) | 7.7 (5 reviews) ✓ Verified | | **Dashboards** | 7.9 (11 reviews) | 8.6 (6 reviews) ✓ Verified | | **Forecasting** | 8.1 (9 reviews) | Not enough data | #### Mobile & Social | Feature | FreeAgent CRM | Keap | |---|---|---| | **Social Collaboration Features** | 8.9 (6 reviews) | Not enough data | | **Social Network Integration** | 9.0 (5 reviews) | Not enough data | | **Mobile User Support** | 8.2 (10 reviews) | Not enough data | #### Platform | Feature | FreeAgent CRM | Keap | |---|---|---| | **Customization** | 9.0 (8 reviews) | Not enough data | | **Workflow Capability** | 8.6 (6 reviews) | 9.4 (8 reviews) ✓ Verified | | **User, Role, and Access Management** | 9.0 (8 reviews) | Not enough data | | **Internationalization** | Not enough data | Not enough data | | **Sandbox / Test Environments** | Not enough data | Not enough data | | **Document & Content Mgmt.** | Feature Not Available | Not enough data | | **Performance and Reliability** | 9.5 (7 reviews) | 8.0 (5 reviews) ✓ Verified | | **Output Document Generation** | Not enough data | Not enough data | #### Integration | Feature | FreeAgent CRM | Keap | |---|---|---| | **Data Import & Export Tools** | 8.6 (6 reviews) | Not enough data | | **Integration APIs** | 9.7 (5 reviews) | Not enough data | | **Breadth of Partner Applications** | 9.0 (5 reviews) | Not enough data | #### Generative AI | Feature | FreeAgent CRM | Keap | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - CRM | Feature | FreeAgent CRM | Keap | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Marketing Automation | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | N/A | N/A | | **Keap** | N/A | N/A | #### Email Marketing | Feature | FreeAgent CRM | Keap | |---|---|---| | **Building and Personalizing Emails** | Not enough data | Not enough data | | **Sending Outbound Emails** | Not enough data | Not enough data | | **Manage Email Deliverability** | Not enough data | Not enough data | | **Automated Email Responses** | Not enough data | Not enough data | #### Online Marketing | Feature | FreeAgent CRM | Keap | |---|---|---| | **Landing Pages and Forms** | Not enough data | Not enough data | | **Dynamic Content** | Not enough data | Not enough data | | **A/B Testing** | Not enough data | Not enough data | | **Mobile Optimized** | Not enough data | Not enough data | | **Search Tracking and Optimization** | Not enough data | Not enough data | #### Lead Management | Feature | FreeAgent CRM | Keap | |---|---|---| | **Marketing Lead Database** | Not enough data | Not enough data | | **Data Quality Management** | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | | **Lead Scoring and Grading** | Not enough data | Not enough data | | **Lead Nurturing** | Not enough data | Not enough data | | **Online Behavior Tracking** | Not enough data | Not enough data | | **Automated Alerts and Tasks** | Not enough data | Not enough data | | **CRM Lead Integration** | Not enough data | Not enough data | #### Campaign Management | Feature | FreeAgent CRM | Keap | |---|---|---| | **Program Management** | Not enough data | Not enough data | | **Event / Webinar Marketing** | Not enough data | Not enough data | | **Calendaring** | Not enough data | Not enough data | | **Budgeting** | Not enough data | Not enough data | #### Social | Feature | FreeAgent CRM | Keap | |---|---|---| | **Social Listening** | Not enough data | Not enough data | | **Social Sharing** | Not enough data | Not enough data | | **Social Campaigns** | Not enough data | Not enough data | | **Social Media Engagement** | Not enough data | Not enough data | | **Social Media Advertising** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | FreeAgent CRM | Keap | |---|---|---| | **Basic Reporting** | Not enough data | Not enough data | | **Web Analytics** | Not enough data | Not enough data | | **ROI Analytics** | Not enough data | Not enough data | | **Revenue Analytics** | Not enough data | Not enough data | | **SEO / Keyword Analytics** | Not enough data | Not enough data | #### Platform | Feature | FreeAgent CRM | Keap | |---|---|---| | **Customization ** | Not enough data | Not enough data | | **Workflow Capability** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Internationalization** | Not enough data | Not enough data | | **Sandbox / Test Environments** | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | | **Output Document Generation** | Not enough data | Not enough data | #### Agentic AI - Marketing Automation | Feature | FreeAgent CRM | Keap | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Integration | Feature | FreeAgent CRM | Keap | |---|---|---| | **Data Import & Export Tools** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | | **Breadth of Partner Applications** | Not enough data | Not enough data | ### Lead Generation | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | N/A | N/A | | **Keap** | N/A | N/A | #### Lead Generation | Feature | FreeAgent CRM | Keap | |---|---|---| | **Lead Builder** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Marketing Automation Integration** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Data Import & Export Tools** | Not enough data | Not enough data | ### Sales Engagement | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | N/A | N/A | | **Keap** | N/A | N/A | #### Integrated Workflows | Feature | FreeAgent CRM | Keap | |---|---|---| | **Task Management** | Not enough data | Not enough data | | **Email Tracking/Automation** | Not enough data | Not enough data | | **Calls and Voice** | Not enough data | Not enough data | | **Other Outreach Options ** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | | **Shared Records** | Not enough data | Not enough data | #### Repeatability and Reportability | Feature | FreeAgent CRM | Keap | |---|---|---| | **Content Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Workflow Performance** | Not enough data | Not enough data | | **Sales Coaching and Insights** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | #### AI and Automation | Feature | FreeAgent CRM | Keap | |---|---|---| | **Lead Prioritization** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Best Time of Day Scheduling** | Not enough data | Not enough data | | **Buyer Intelligence** | Not enough data | Not enough data | | **Machine Learning** | Not enough data | Not enough data | #### Generative AI | Feature | FreeAgent CRM | Keap | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - Sales Engagement | Feature | FreeAgent CRM | Keap | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Email Template Builder | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | N/A | N/A | | **Keap** | N/A | N/A | #### Templates | Feature | FreeAgent CRM | Keap | |---|---|---| | **Text and Themes** | Not enough data | Not enough data | | **Stock Images** | Not enough data | Not enough data | | **Proofing** | Not enough data | Not enough data | | **Mobile Responsive** | Not enough data | Not enough data | #### Edit | Feature | FreeAgent CRM | Keap | |---|---|---| | **Pre-Made** | Not enough data | Not enough data | | **Build** | Not enough data | Not enough data | | **HTML** | Not enough data | Not enough data | #### Logistics | Feature | FreeAgent CRM | Keap | |---|---|---| | **Analytics** | Not enough data | Not enough data | | **Issues** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Shareable Link** | Not enough data | Not enough data | #### Generative AI | Feature | FreeAgent CRM | Keap | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Email Template Builder | Feature | FreeAgent CRM | Keap | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | ### Quote-to-Cash | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | N/A | N/A | | **Keap** | N/A | N/A | #### Customer Requirements | Feature | FreeAgent CRM | Keap | |---|---|---| | **Quoting** | Not enough data | Not enough data | | **Configuration** | Not enough data | Not enough data | | **Pricing** | Not enough data | Not enough data | #### Contracts | Feature | FreeAgent CRM | Keap | |---|---|---| | **Creation** | Not enough data | Not enough data | | **Negotiation** | Not enough data | Not enough data | | **Execution** | Not enough data | Not enough data | #### Revenue | Feature | FreeAgent CRM | Keap | |---|---|---| | **Invoicing** | Not enough data | Not enough data | | **Matching** | Not enough data | Not enough data | | **Recognition** | Not enough data | Not enough data | ### SMS Marketing | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | N/A | N/A | | **Keap** | N/A | N/A | #### Text Messaging | Feature | FreeAgent CRM | Keap | |---|---|---| | **Bulk SMS** | Not enough data | Not enough data | | **Two-Way Text Messaging** | Not enough data | Not enough data | | **Text Scheduler** | Not enough data | Not enough data | | **Automatic Replies** | Not enough data | Not enough data | | **Automatic URL Shortening** | Not enough data | Not enough data | | **MMS Marketing** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Transactional SMS** | Not enough data | Not enough data | #### SMS Platform | Feature | FreeAgent CRM | Keap | |---|---|---| | **Reporting** | Not enough data | Not enough data | | **Automation** | Not enough data | Not enough data | | **White Label** | Not enough data | Not enough data | | **Text-to-Landline** | Not enough data | Not enough data | | **Short Codes** | Not enough data | Not enough data | | **API Integration** | Not enough data | Not enough data | #### Agentic AI - SMS Marketing | Feature | FreeAgent CRM | Keap | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Invoice Management | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | N/A | N/A | | **Keap** | N/A | N/A | #### Invoice Generation | Feature | FreeAgent CRM | Keap | |---|---|---| | **Templates** | Not enough data | Not enough data | | **Digital Invoices** | Not enough data | Not enough data | | **Recurring Invoices** | Not enough data | Not enough data | #### Invoice Processing | Feature | FreeAgent CRM | Keap | |---|---|---| | **Approvals** | Not enough data | Not enough data | | **Batch Processing** | Not enough data | Not enough data | | **Consolidation** | Not enough data | Not enough data | | **Match Invoices** | Not enough data | Not enough data | #### Analytics | Feature | FreeAgent CRM | Keap | |---|---|---| | **Due Dates** | Not enough data | Not enough data | | **Cashflow** | Not enough data | Not enough data | | **KPIs** | Not enough data | Not enough data | | **Payment Tracking** | Not enough data | Not enough data | #### Integration | Feature | FreeAgent CRM | Keap | |---|---|---| | **Accounting** | Not enough data | Not enough data | | **Payments** | Not enough data | Not enough data | | **ERP** | Not enough data | Not enough data | | **Account Sync** | Not enough data | Not enough data | #### Agentic AI - Invoice Management | Feature | FreeAgent CRM | Keap | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Landing Page Builders | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | N/A | N/A | | **Keap** | N/A | N/A | #### Page Customization | Feature | FreeAgent CRM | Keap | |---|---|---| | **Drag and Drop** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | | **Advanced Customization** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | #### Page Optimization | Feature | FreeAgent CRM | Keap | |---|---|---| | **A/B Testing** | Not enough data | Not enough data | | **Mobile Responsive** | Not enough data | Not enough data | | **Web Analytics** | Not enough data | Not enough data | | **SEO** | Not enough data | Not enough data | #### Integrations | Feature | FreeAgent CRM | Keap | |---|---|---| | **E-Commerce Integration** | Not enough data | Not enough data | | **Email Marketing Integration** | Not enough data | Not enough data | | **Domain Integration** | Not enough data | Not enough data | #### Generative AI | Feature | FreeAgent CRM | Keap | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - Landing Page Builders | Feature | FreeAgent CRM | Keap | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | ### Lead Capture | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | N/A | N/A | | **Keap** | N/A | N/A | #### Lead Monitoring | Feature | FreeAgent CRM | Keap | |---|---|---| | **Features** | Not enough data | Not enough data | | **Performance** | Not enough data | Not enough data | | **Identification** | Not enough data | Not enough data | #### Agentic AI - Lead Capture | Feature | FreeAgent CRM | Keap | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Data Capture | Feature | FreeAgent CRM | Keap | |---|---|---| | **Mobile** | Not enough data | Not enough data | | **Websites** | Not enough data | Not enough data | | **Social Media** | Not enough data | Not enough data | | **Data** | Not enough data | Not enough data | #### Analytics | Feature | FreeAgent CRM | Keap | |---|---|---| | **Export/Import** | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | #### Customization | Feature | FreeAgent CRM | Keap | |---|---|---| | **Forms** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | | **Integration** | Not enough data | Not enough data | ### Business Scheduling | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | N/A | N/A | | **Keap** | N/A | N/A | #### Integrations | Feature | FreeAgent CRM | Keap | |---|---|---| | **MS Teams Integration** | Not enough data | Not enough data | | **Email Integration** | Not enough data | Not enough data | | **Zoom Integration** | Not enough data | Not enough data | | **Google Meet Integration** | Not enough data | Not enough data | | **Salesforce Integration** | Not enough data | Not enough data | #### Branding & Customizatio | Feature | FreeAgent CRM | Keap | |---|---|---| | **Custom Booking Page** | Not enough data | Not enough data | | **Personalized Links** | Not enough data | Not enough data | | **Personalized Web Embed** | Not enough data | Not enough data | #### Automatic Rules & Configurations | Feature | FreeAgent CRM | Keap | |---|---|---| | **Set Working Hours** | Not enough data | Not enough data | | **Automatic Updates** | Not enough data | Not enough data | | **Buffer Times** | Not enough data | Not enough data | #### Agentic AI - Business Scheduling | Feature | FreeAgent CRM | Keap | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | ### Lead Scoring | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | N/A | N/A | | **Keap** | N/A | N/A | #### Agentic AI - Lead Scoring | Feature | FreeAgent CRM | Keap | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Attribution | Feature | FreeAgent CRM | Keap | |---|---|---| | **Lead Opportunity** | Not enough data | Not enough data | | **Lead Assignment** | Not enough data | Not enough data | | **Pipeline Acceleration** | Not enough data | Not enough data | #### Discovery | Feature | FreeAgent CRM | Keap | |---|---|---| | **Lead Management** | Not enough data | Not enough data | | **Scoring/Ranking** | Not enough data | Not enough data | | **Lead Context** | Not enough data | Not enough data | #### Management | Feature | FreeAgent CRM | Keap | |---|---|---| | **Conversion Viability** | Not enough data | Not enough data | | **Workflow** | Not enough data | Not enough data | #### Platform | Feature | FreeAgent CRM | Keap | |---|---|---| | **Data Synchronization** | Not enough data | Not enough data | | **Analysis** | Not enough data | Not enough data | ### Email Tracking | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | N/A | N/A | | **Keap** | N/A | N/A | #### Agentic AI - Email Tracking | Feature | FreeAgent CRM | Keap | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Analytics | Feature | FreeAgent CRM | Keap | |---|---|---| | **Open Rates** | Not enough data | Not enough data | | **Link Activity** | Not enough data | Not enough data | | **Attachment Activity** | Not enough data | Not enough data | #### Customizations | Feature | FreeAgent CRM | Keap | |---|---|---| | **Email Platform Integration** | Not enough data | Not enough data | | **Email Scheduling** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Email Categorization** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | #### Generative AI | Feature | FreeAgent CRM | Keap | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | N/A | N/A | | **Keap** | N/A | N/A | #### Agentic AI - Sales Analytics | Feature | FreeAgent CRM | Keap | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Data Sourcing | Feature | FreeAgent CRM | Keap | |---|---|---| | **Data Sourcing** | Not enough data | Not enough data | | **Exporting & Sharing Data** | Not enough data | Not enough data | | **Multi-Device Data Visualization** | Not enough data | Not enough data | | **Interactive Dashboards** | Not enough data | Not enough data | | **Data Segmentation** | Not enough data | Not enough data | #### Predictive Analytics | Feature | FreeAgent CRM | Keap | |---|---|---| | **Lead Scoring** | Not enough data | Not enough data | | **Opportunity Scoring** | Not enough data | Not enough data | | **Risk Analysis** | Not enough data | Not enough data | | **Live Forecasting** | Not enough data | Not enough data | #### Sales Management | Feature | FreeAgent CRM | Keap | |---|---|---| | **Live Pipeline Management** | Not enough data | Not enough data | | **Sales Gamification** | Not enough data | Not enough data | | **Account-Based Analytics** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | N/A | N/A | | **Keap** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | FreeAgent CRM | Keap | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Insurance CRM | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | N/A | N/A | | **Keap** | N/A | N/A | #### Relationship Management - Insurance CRM | Feature | FreeAgent CRM | Keap | |---|---|---| | **Renewal Management** | Not enough data | Not enough data | | **Client Communication Tools** | Not enough data | Not enough data | | **Lead Tracking** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Winbacks** | Not enough data | Not enough data | | **Communication History** | Not enough data | Not enough data | | **Activity Management** | Not enough data | Not enough data | | **Reputation Management** | Not enough data | Not enough data | #### Follow up Automation - Insurance CRM | Feature | FreeAgent CRM | Keap | |---|---|---| | **Automated Follow-Ups** | Not enough data | Not enough data | | **Marketing Campaigns** | Not enough data | Not enough data | #### Document Management - Insurance CRM | Feature | FreeAgent CRM | Keap | |---|---|---| | **Documentation handling** | Not enough data | Not enough data | #### Integrations & Reports - Insurance CRM | Feature | FreeAgent CRM | Keap | |---|---|---| | **Integrations** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Email Tracking Software](https://www.g2.com/categories/email-tracking), [CRM Software](https://www.g2.com/categories/crm) **Unique to FreeAgent CRM (2):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling) **Unique to Keap (10):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Quote-to-Cash Software](https://www.g2.com/categories/quote-to-cash), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Invoice Management Software](https://www.g2.com/categories/invoice-management), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm) --- ## Reviewer Demographics ### By Company Size | Segment | FreeAgent CRM | Keap | |---|---|---| | **Small-Business** | 78.6% | 73.1% | | **Mid-Market** | 21.4% | 23.1% | | **Enterprise** | 0% | 3.8% | ### By Industry #### FreeAgent CRM - **Insurance:** 11.9% - **Telecommunications:** 9.5% - **Information Technology and Services:** 7.1% - **Retail:** 7.1% - **Chemicals:** 4.8% - **Electrical/Electronic Manufacturing:** 4.8% - **Environmental Services:** 4.8% - **Marketing and Advertising:** 4.8% - **Wholesale:** 4.8% - **Building Materials:** 2.4% - **Other:** 38.1% #### Keap - **Consulting:** 16.7% - **Marketing and Advertising:** 16.7% - **Information Technology and Services:** 11.1% - **Manufacturing:** 5.6% - **Real Estate:** 5.6% - **Professional Training & Coaching:** 5.6% - **Market Research:** 5.6% - **Leisure, Travel & Tourism:** 5.6% - **Health, Wellness and Fitness:** 5.6% - **Financial Services:** 5.6% - **Other:** 16.7% --- ## Alternatives ### Alternatives to FreeAgent CRM - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13867 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3090 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4858 reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1306 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) ### Alternatives to Keap - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14709 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews) - [LocaliQ](https://www.g2.com/products/localiq/reviews) — 4.5/5 stars (1071 reviews) - [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) — 4.4/5 stars (960 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13867 reviews) - [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (624 reviews) - [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (369 reviews) - [Ontraport](https://www.g2.com/products/ontraport/reviews) — 4.5/5 stars (240 reviews) --- ## Top Discussions ### FreeAgent CRM No discussions available for this product. ### Keap No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freeagent-crm-freeagent-crm-vs-thryv-keap)