# FreeAgent CRM, Pipedrive vs Copper Comparison

| | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 44 | 3,041 | 1,157 | 
| **Largest Market Segment** | Small-Business (78.6% of reviews) | Small-Business (72.7% of reviews) | Small-Business (79.2% of reviews) | 
| **Entry Level Price** | $28.00 | $24.00 1 Seats Per Month | Starting at $9.00 Per Month | 

---
## Top Pros & Cons

### FreeAgent CRM

Pros:
- CRM Integration (1 reviews)
- Flexibility (1 reviews)

Cons:
- Limited Customization (1 reviews)

### Pipedrive

Pros:
- Ease of Use (574 reviews)
- Intuitive (274 reviews)

Cons:
- Missing Features (230 reviews)
- Limited Features (151 reviews)

### Copper

Pros:
- Ease of Use (27 reviews)
- Gmail Integration (17 reviews)

Cons:
- Expensive (10 reviews)
- Limited Features (10 reviews)

---
## Ratings Comparison
| Rating | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
  | **Meets Requirements** | 8.6 (19 reviews) | 8.5 (2625 reviews) | 8.7 (927 reviews) | 
  | **Ease of Use** | 8.6 (19 reviews) | 8.8 (2665 reviews) | 9.1 (938 reviews) | 
  | **Ease of Setup** | 8.7 (10 reviews) | 8.7 (1674 reviews) | 8.7 (442 reviews) | 
  | **Ease of Admin** | 8.8 (10 reviews) | 8.6 (1023 reviews) | 8.9 (417 reviews) | 
  | **Quality of Support** | 9.6 (19 reviews) | 8.4 (2245 reviews) | 8.6 (859 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.8 (10 reviews) | 8.7 (991 reviews) | 9.0 (412 reviews) | 
  | **Product Direction (% positive)** | 8.6 (17 reviews) | 8.8 (2581 reviews) | 9.0 (869 reviews) | 

---
## Pricing

### FreeAgent CRM

#### Entry-Level Pricing

Plan: Team (per user / month — pay upfront, commit annually

Price: $28.00

Description: Everything you need for a small business CRM.

Key Features:
- Contact, Account, Deal & Pipeline Management, Quoting & Ticketing Apps
- Up to 25 Automations 
- Automatic Email Sync & Calendar Management

[Browse all 5 editions](https://www.g2.com/products/freeagent-crm-freeagent-crm/pricing)

#### Free Trial

Yes

### Pipedrive

#### Entry-Level Pricing

Plan: Lite

Price: $24.00 1 Seats Per Month

Description: per month per user.
14$ / month billed annually

Key Features:
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports

[Browse all 4 editions](https://www.g2.com/products/pipedrive/pricing)

#### Free Trial

Yes

### Copper

#### Entry-Level Pricing

Plan: Copper Starter Edition - Annual

Price: Starting at $9.00 Per Month

Description: Get started on the Google Workspace CRM with essential relationship management tools + Zapier.

Key Features:
- 1,000 contact limit
- Google Workspace integration
- Activity feed

[Browse all 4 editions](https://www.g2.com/products/copper/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **FreeAgent CRM** | 8.7/10 | 15 |
| **Pipedrive** | 7.9/10 | 2347 |
| **Copper** | 8.1/10 | 756 |

#### Sales Force Automation

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Contact & Account Management** | 8.3 (13 reviews) | 8.5 (2053 reviews) ✓ Verified | 8.9 (655 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 8.3 (12 reviews) | 8.9 (2132 reviews) ✓ Verified | 8.8 (658 reviews) ✓ Verified | 
| **Task / Activity Management** | 7.4 (13 reviews) | 8.6 (2114 reviews) ✓ Verified | 8.4 (656 reviews) ✓ Verified | 
| **Territory & Quota Management** | 8.5 (10 reviews) | 7.7 (1618 reviews) ✓ Verified | 7.6 (353 reviews) ✓ Verified | 
| **Desktop Integration** | 9.3 (9 reviews) | 8.4 (1131 reviews) ✓ Verified | 8.8 (534 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.2 (10 reviews) | 7.7 (1616 reviews) ✓ Verified | 7.9 (337 reviews) | 
| **Quote & Order Management** | 8.2 (10 reviews) | 7.7 (1571 reviews) | 7.6 (310 reviews) | 
| **Customer Contract Management** | Feature Not Available | 7.8 (1675 reviews) | 8.3 (403 reviews) | 

#### Marketing Automation

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Email Marketing** | 8.9 (11 reviews) | 7.5 (1518 reviews) ✓ Verified | 7.9 (435 reviews) ✓ Verified | 
| **Campaign Management** | 9.0 (8 reviews) | 7.5 (1495 reviews) ✓ Verified | Feature Not Available | 
| **Lead Management** | 8.9 (9 reviews) | 8.5 (1865 reviews) ✓ Verified | 8.6 (592 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 8.9 (6 reviews) | 7.5 (1447 reviews) ✓ Verified | Feature Not Available | 

#### Customer Support

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Case Management** | 8.8 (8 reviews) | 7.9 (1009 reviews) | 8.2 (388 reviews) | 
| **Customer Support Portal** | 9.2 (8 reviews) | 7.8 (989 reviews) | 8.0 (397 reviews) | 
| **Knowledge Base** | 8.7 (10 reviews) | 8.0 (1022 reviews) | 8.2 (452 reviews) | 
| **Call Center Features** | 8.8 (7 reviews) | 7.5 (1476 reviews) | 7.8 (315 reviews) | 
| **Support Analytics** | 9.0 (8 reviews) | 7.7 (962 reviews) | 8.0 (351 reviews) | 

#### Reporting & Analytics

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Reporting** | 8.3 (10 reviews) | 8.0 (1881 reviews) ✓ Verified | 8.0 (561 reviews) ✓ Verified | 
| **Dashboards** | 7.9 (11 reviews) | 8.3 (1967 reviews) ✓ Verified | 8.3 (636 reviews) ✓ Verified | 
| **Forecasting** | 8.1 (9 reviews) | 7.9 (1724 reviews) ✓ Verified | 8.1 (472 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Social Collaboration Features** | 8.9 (6 reviews) | 7.6 (1425 reviews) ✓ Verified | 8.1 (348 reviews) ✓ Verified | 
| **Social Network Integration** | 9.0 (5 reviews) | 7.4 (1377 reviews) ✓ Verified | 8.1 (334 reviews) ✓ Verified | 
| **Mobile User Support** | 8.2 (10 reviews) | 7.9 (1593 reviews) ✓ Verified | 8.4 (470 reviews) ✓ Verified | 

#### Platform

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Customization** | 9.0 (8 reviews) | 8.2 (1355 reviews) ✓ Verified | 8.3 (321 reviews) ✓ Verified | 
| **Workflow Capability** | 8.6 (6 reviews) | 8.3 (1350 reviews) | 8.4 (316 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 9.0 (8 reviews) | 8.4 (1361 reviews) ✓ Verified | 8.6 (329 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.2 (1170 reviews) ✓ Verified | 8.0 (196 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 7.3 (1060 reviews) ✓ Verified | 7.7 (156 reviews) | 
| **Document & Content Mgmt.** | Feature Not Available | 7.8 (1174 reviews) | 7.7 (226 reviews) | 
| **Performance and Reliability** | 9.5 (7 reviews) | 8.8 (1338 reviews) ✓ Verified | 8.7 (328 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.8 (1126 reviews) | 7.8 (192 reviews) | 

#### Integration

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Data Import & Export Tools** | 8.6 (6 reviews) | 8.1 (1236 reviews) ✓ Verified | 8.6 (302 reviews) ✓ Verified | 
| **Integration APIs** | 9.7 (5 reviews) | 8.0 (1172 reviews) ✓ Verified | 8.2 (251 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 9.0 (5 reviews) | 7.9 (1102 reviews) ✓ Verified | 7.8 (238 reviews) ✓ Verified | 

#### Generative AI

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 6.3 (31 reviews) | 

#### Agentic AI - CRM

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (171 reviews) | 8.3 (9 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (173 reviews) | 8.3 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (174 reviews) | 8.3 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (170 reviews) | 7.8 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (171 reviews) | 7.8 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (170 reviews) | 8.3 (9 reviews) | 
| **Decision Making** | Not enough data | 7.6 (172 reviews) | 8.5 (9 reviews) | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **FreeAgent CRM** | N/A | N/A |
| **Pipedrive** | 7.8/10 | 256 |
| **Copper** | N/A | N/A |

#### Email Marketing

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Email and Mobile Preview** | Not enough data | 8.2 (211 reviews) | Not enough data | 
| **Manage Email Lists** | Not enough data | 8.2 (212 reviews) | Not enough data | 
| **High-Volume Sending** | Not enough data | 7.8 (206 reviews) | Not enough data | 
| **Building and Personalizing Emails** | Not enough data | 8.2 (209 reviews) | Not enough data | 
| **Sending Outbound Emails** | Not enough data | 8.3 (212 reviews) | Not enough data | 
| **Manage Email Deliverability** | Not enough data | 8.2 (207 reviews) | Not enough data | 
| **Automated Email Responses** | Not enough data | 7.9 (206 reviews) | Not enough data | 
| **Multi-user Account** | Not enough data | 8.2 (203 reviews) | Not enough data | 
| **Surveys** | Not enough data | 7.5 (197 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **A/B Testing** | Not enough data | 7.5 (192 reviews) | Not enough data | 
| **Basic Reporting** | Not enough data | 8.2 (205 reviews) | Not enough data | 

#### Generative AI

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Not enough data | Feature Not Available | Not enough data | 

#### Agentic AI - Email Marketing

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (25 reviews) | Not enough data | 
| **Autonomous Task Execution** | Not enough data | 6.9 (25 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 7.3 (25 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.5 (24 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.5 (25 reviews) | Not enough data | 

#### Integration

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.2 (227 reviews) | Not enough data | 
| **Integration APIs** | Not enough data | 7.8 (224 reviews) | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (221 reviews) | Not enough data | 
| **CRM Integration** | Not enough data | 8.2 (221 reviews) | Not enough data | 
| **Social Media Integration** | Not enough data | 7.2 (213 reviews) | Not enough data | 
| **E-Commerce Integration** | Not enough data | 7.3 (210 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **FreeAgent CRM** | N/A | N/A |
| **Pipedrive** | N/A | N/A |
| **Copper** | N/A | N/A |

#### Integrated Workflows

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | 
| **Email Tracking/Automation** | Not enough data | Not enough data | Not enough data | 
| **Calls and Voice** | Not enough data | Not enough data | Not enough data | 
| **Other Outreach Options ** | Not enough data | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | 
| **Shared Records** | Not enough data | Not enough data | Not enough data | 

#### Repeatability and Reportability

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Content Management** | Not enough data | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | Not enough data | 
| **Workflow Performance** | Not enough data | Not enough data | Not enough data | 
| **Sales Coaching and Insights** | Not enough data | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | Not enough data | 

#### AI and Automation

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Lead Prioritization** | Not enough data | Not enough data | Not enough data | 
| **Lead Scoring** | Not enough data | Not enough data | Not enough data | 
| **Best Time of Day Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Buyer Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **FreeAgent CRM** | N/A | N/A |
| **Pipedrive** | 7.6/10 | 81 |
| **Copper** | N/A | N/A |

#### Customization

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Custom Fields** | Not enough data | 8.3 (76 reviews) | Not enough data | 
| **Conditional Logic** | Not enough data | 7.8 (72 reviews) | Feature Not Available | 
| **Multi-page Forms** | Not enough data | 7.3 (71 reviews) | Feature Not Available | 
| **Design** | Not enough data | 7.7 (76 reviews) | Not enough data | 

#### Additional Functionality

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Embedded Forms** | Not enough data | 8.2 (74 reviews) | Not enough data | 
| **Offline Capability** | Not enough data | 6.7 (70 reviews) | Feature Not Available | 
| **Notifications** | Not enough data | 7.8 (78 reviews) | Not enough data | 
| **Payments** | Not enough data | 6.9 (71 reviews) | Feature Not Available | 
| **Mobile Forms** | Not enough data | 7.5 (73 reviews) | Feature Not Available | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **FreeAgent CRM** | N/A | N/A |
| **Pipedrive** | N/A | N/A |
| **Copper** | N/A | N/A |

#### Integrations

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **MS Teams Integration** | Not enough data | Not enough data | Not enough data | 
| **Email Integration** | Not enough data | Not enough data | Not enough data | 
| **Zoom Integration** | Not enough data | Not enough data | Not enough data | 
| **Google Meet Integration** | Not enough data | Not enough data | Not enough data | 
| **Salesforce Integration** | Not enough data | Not enough data | Not enough data | 

#### Branding & Customizatio

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Custom Booking Page** | Not enough data | Not enough data | Not enough data | 
| **Personalized Links** | Not enough data | Not enough data | Not enough data | 
| **Personalized Web Embed** | Not enough data | Not enough data | Not enough data | 

#### Automatic Rules & Configurations

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Set Working Hours** | Not enough data | Not enough data | Not enough data | 
| **Automatic Updates** | Not enough data | Not enough data | Not enough data | 
| **Buffer Times** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 

### Google Workspace for Sales

| Product | Score | Reviews |
|---|---|---|
| **FreeAgent CRM** | N/A | N/A |
| **Pipedrive** | N/A | N/A |
| **Copper** | N/A | N/A |

#### Agentic AI - Google Workspace for Sales

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **FreeAgent CRM** | N/A | N/A |
| **Pipedrive** | 7.6/10 | 444 |
| **Copper** | 8.4/10 | 5 |

#### Agentic AI - Sales Performance Management

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (66 reviews) | 8.0 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (65 reviews) | 8.0 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (64 reviews) | 9.3 (5 reviews) | 

#### Incentives

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Badges** | Not enough data | 6.9 (391 reviews) | Feature Not Available | 
| **Triggers** | Not enough data | 7.4 (401 reviews) | 8.3 (5 reviews) | 
| **Commission Calculator** | Not enough data | Feature Not Available | 8.7 (5 reviews) | 
| **Leaderboards** | Not enough data | 7.1 (395 reviews) | 8.3 (5 reviews) | 

#### Personalization

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Profiles** | Not enough data | 7.7 (414 reviews) | Feature Not Available | 
| **Custom Reports** | Not enough data | 7.9 (409 reviews) | 8.3 (5 reviews) | 
| **Dashboards** | Not enough data | 8.3 (429 reviews) | 8.3 (5 reviews) | 
| **Goal Setting** | Not enough data | 8.0 (411 reviews) | Feature Not Available | 

#### Administrative

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Integration** | Not enough data | 7.8 (409 reviews) | 8.0 (5 reviews) | 
| **Employee Structure** | Not enough data | 7.7 (401 reviews) | Feature Not Available | 
| **Behavior Monitoring** | Not enough data | 7.5 (387 reviews) | 8.3 (5 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **FreeAgent CRM** | N/A | N/A |
| **Pipedrive** | 8.0/10 | 283 |
| **Copper** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (56 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 7.8 (57 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.7 (57 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 7.5 (55 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.6 (56 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 7.8 (56 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.1 (55 reviews) | Not enough data | 

#### Analytics

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Open Rates** | Not enough data | 8.0 (256 reviews) | Not enough data | 
| **Link Activity** | Not enough data | 8.2 (257 reviews) | Not enough data | 
| **Attachment Activity** | Not enough data | 8.1 (249 reviews) | Feature Not Available | 

#### Customizations

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Email Platform Integration** | Not enough data | 8.2 (268 reviews) | Not enough data | 
| **Email Scheduling** | Not enough data | 8.3 (257 reviews) | Not enough data | 
| **Notifications** | Not enough data | 8.4 (270 reviews) | Not enough data | 
| **Email Categorization** | Not enough data | 7.9 (257 reviews) | Not enough data | 
| **Templates** | Not enough data | 8.3 (259 reviews) | Not enough data | 

#### Generative AI

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **FreeAgent CRM** | N/A | N/A |
| **Pipedrive** | 7.8/10 | 472 |
| **Copper** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (57 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.4 (58 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 7.4 (58 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.3 (58 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 7.3 (57 reviews) | Not enough data | 

#### Data Sourcing

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Data Sourcing** | Not enough data | 7.8 (425 reviews) | Not enough data | 
| **Exporting & Sharing Data** | Not enough data | 8.0 (433 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | Not enough data | 7.9 (427 reviews) | Not enough data | 
| **Interactive Dashboards** | Not enough data | 8.4 (437 reviews) | Not enough data | 
| **Data Segmentation** | Not enough data | 8.0 (422 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Lead Scoring** | Not enough data | 7.7 (423 reviews) | Not enough data | 
| **Opportunity Scoring** | Not enough data | 7.8 (424 reviews) | Not enough data | 
| **Risk Analysis** | Not enough data | 7.4 (407 reviews) | Feature Not Available | 
| **Live Forecasting** | Not enough data | 7.7 (416 reviews) | Not enough data | 

#### Sales Management

| Feature | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.7 (442 reviews) | Not enough data | 
| **Sales Gamification** | Not enough data | 7.6 (410 reviews) | Not enough data | 
| **Account-Based Analytics** | Not enough data | 8.3 (419 reviews) | Not enough data | 
| **Activity Tracking** | Not enough data | 8.7 (443 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Email Tracking Software](https://www.g2.com/categories/email-tracking), [CRM Software](https://www.g2.com/categories/crm)

**Unique to FreeAgent CRM (2):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling)

**Unique to Pipedrive (4):** [Email Marketing Software](https://www.g2.com/categories/email-marketing), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to Copper (4):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales)


---
## Reviewer Demographics

### By Company Size

| Segment | FreeAgent CRM | Pipedrive | Copper | 
|---|---|---|---|
| **Small-Business** | 78.6% | 72.7% | 79.2% | 
| **Mid-Market** | 21.4% | 22.9% | 17.2% | 
| **Enterprise** | 0% | 4.4% | 3.6% | 

### By Industry

#### FreeAgent CRM

- **Insurance:** 11.9%
- **Telecommunications:** 9.5%
- **Information Technology and Services:** 7.1%
- **Retail:** 7.1%
- **Chemicals:** 4.8%
- **Electrical/Electronic Manufacturing:** 4.8%
- **Environmental Services:** 4.8%
- **Marketing and Advertising:** 4.8%
- **Wholesale:** 4.8%
- **Building Materials:** 2.4%
- **Other:** 38.1%

#### Pipedrive

- **Computer Software:** 10.9%
- **Information Technology and Services:** 10.1%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.2%
- **Construction:** 3.3%
- **Real Estate:** 3.3%
- **Internet:** 3.0%
- **Consulting:** 2.2%
- **Insurance:** 2.1%
- **Telecommunications:** 1.6%
- **Other:** 49.4%

#### Copper

- **Marketing and Advertising:** 11.7%
- **Information Technology and Services:** 8.3%
- **Computer Software:** 7.8%
- **Real Estate:** 6.9%
- **Financial Services:** 4.5%
- **Construction:** 3.2%
- **Internet:** 2.9%
- **Management Consulting:** 2.9%
- **Education Management:** 2.0%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 48.2%

---
## Alternatives

### Alternatives to FreeAgent CRM

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13793 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1231 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (660 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4767 reviews)
- [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1161 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2035 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (941 reviews)

### Alternatives to Pipedrive

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1231 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1111 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13793 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (812 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (477 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (302 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14682 reviews)

### Alternatives to Copper

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1231 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13793 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1111 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (950 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (477 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (302 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14682 reviews)

---
## Top Discussions

### FreeAgent CRM

No discussions available for this product.

### Pipedrive

- Title: [What is the best way to use email marketing with Pipedrive?](https://www.g2.com/discussions/12132-what-is-the-best-way-to-use-email-marketing-with-pipedrive) — 3 comments, 3 upvotes
  > **Top comment:** "PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal..."
- Title: [What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?](https://www.g2.com/discussions/what-features-of-pipedrive-are-most-beneficial-for-new-sales-professionals-to-track-and-optimize-their-sales-pipeline) — 2 comments
  > **Top comment:** "In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people..."
- Title: [What is Pipedrive used for?](https://www.g2.com/discussions/pipedrive-what-is-pipedrive-used-for) — 2 comments
  > **Top comment:** "Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key..."
- Title: [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) — 2 comments
  > **Top comment:** "No"
- Title: [What is Pipedrive software?](https://www.g2.com/discussions/what-is-pipedrive-software) — 2 comments
  > **Top comment:** "It is a CRM tool that helps sales professionals to log all your sales related activities. Eg. meetings, contacts, proposals and contracts. Basically managing..."

### Copper

- Title: [What is copper CRM?](https://www.g2.com/discussions/what-is-copper-crm) — 2 comments
  > **Top comment:** "Contact relationship management"
- Title: [How seamless is the Gmail/Google Apps integration?](https://www.g2.com/discussions/how-seamless-is-the-gmail-google-apps-integration) — 2 comments, 1 upvote
  > **Top comment:** "ProsperWorks is built in and around Google Apps. It tightly integrates with Gmail, Calendar and Google Drive, minimizing the amount of data entry and..."
- Title: [What is copper app?](https://www.g2.com/discussions/what-is-copper-app) — 1 comment
  > **Top comment:** "It is a CRM that works with Google Workspaces. It tracks sales, leads in your pipeline, tasks with your clients/projects, and you can email/set up..."
- Title: [How is copper used in CRM?](https://www.g2.com/discussions/how-is-copper-used-in-crm) — 1 comment
  > **Top comment:** "Yea "
- Title: [Whats the easiest way to save my notes](https://www.g2.com/discussions/whats-the-easiest-way-to-save-my-notes) — 1 comment, 1 upvote
  > **Top comment:** "Don't bother using Copper. Their customer support is horrible!"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freeagent-crm-freeagent-crm-vs-pipedrive-vs-copper)