# FreeAgent CRM vs Kylas Sales CRM Comparison | | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Star Rating** | 4.2 out of 5 | 4.7 out of 5 | | **Total Reviews** | 44 | 541 | | **Largest Market Segment** | Small-Business (78.6% of reviews) | Small-Business (52.9% of reviews) | | **Entry Level Price** | $28.00 | Free Per Month | --- ## Top Pros & Cons ### FreeAgent CRM Pros: - CRM Integration (1 reviews) - Flexibility (1 reviews) Cons: - Limited Customization (1 reviews) ### Kylas Sales CRM Pros: - Ease of Use (37 reviews) - User-Friendly (31 reviews) Cons: - Integration Issues (14 reviews) - Missing Features (13 reviews) --- ## Ratings Comparison | Rating | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Meets Requirements** | 8.6 (19 reviews) | 9.2 (445 reviews) | | **Ease of Use** | 8.6 (19 reviews) | 9.5 (452 reviews) | | **Ease of Setup** | 8.7 (10 reviews) | 9.3 (292 reviews) | | **Ease of Admin** | 8.8 (10 reviews) | 9.4 (216 reviews) | | **Quality of Support** | 9.6 (19 reviews) | 9.5 (445 reviews) | | **Has the product been a good partner in doing business?** | 9.8 (10 reviews) | 9.4 (213 reviews) | | **Product Direction (% positive)** | 8.6 (17 reviews) | 9.6 (445 reviews) | --- ## Pricing ### FreeAgent CRM #### Entry-Level Pricing Plan: Team (per user / month — pay upfront, commit annually Price: $28.00 Description: Everything you need for a small business CRM. Key Features: - Contact, Account, Deal & Pipeline Management, Quoting & Ticketing Apps - Up to 25 Automations - Automatic Email Sync & Calendar Management [Browse all 5 editions](https://www.g2.com/products/freeagent-crm-freeagent-crm/pricing) #### Free Trial Yes ### Kylas Sales CRM #### Entry-Level Pricing Plan: Embark Price: Free Per Month Description: Forever Free Plan; Recommended for smaller sales teams who want to Explore Sales CRM Key Features: - Unlimited Users - 1000 records [Browse all 2 editions](https://www.g2.com/products/kylas-sales-crm/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | 8.7/10 | 15 | | **Kylas Sales CRM** | 9.2/10 | 425 | #### Sales Force Automation | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Contact & Account Management** | 8.3 (13 reviews) | 9.4 (356 reviews) | | **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 9.4 (304 reviews) | | **Opportunity & Pipeline Mgmt.** | 8.3 (12 reviews) | 9.5 (361 reviews) | | **Task / Activity Management** | 7.4 (13 reviews) | 9.5 (369 reviews) | | **Territory & Quota Management** | 8.5 (10 reviews) | 9.3 (303 reviews) | | **Desktop Integration** | 9.3 (9 reviews) | 9.4 (330 reviews) | | **Product & Price List Management** | 8.2 (10 reviews) | 9.2 (325 reviews) | | **Quote & Order Management** | 8.2 (10 reviews) | 9.2 (312 reviews) | | **Customer Contract Management** | Feature Not Available | 9.4 (304 reviews) | #### Marketing Automation | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Email Marketing** | 8.9 (11 reviews) | 9.2 (315 reviews) | | **Campaign Management** | 9.0 (8 reviews) | 9.2 (311 reviews) | | **Lead Management** | 8.9 (9 reviews) | 9.4 (356 reviews) | | **Marketing ROI Analytics** | 8.9 (6 reviews) | 9.2 (308 reviews) | #### Customer Support | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Case Management** | 8.8 (8 reviews) | 9.4 (333 reviews) | | **Customer Support Portal** | 9.2 (8 reviews) | 9.4 (336 reviews) | | **Knowledge Base** | 8.7 (10 reviews) | 9.4 (341 reviews) | | **Call Center Features** | 8.8 (7 reviews) | 9.2 (334 reviews) | | **Support Analytics** | 9.0 (8 reviews) | 9.4 (335 reviews) | #### Reporting & Analytics | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Reporting** | 8.3 (10 reviews) | 9.3 (354 reviews) | | **Dashboards** | 7.9 (11 reviews) | 9.4 (358 reviews) | | **Forecasting** | 8.1 (9 reviews) | 9.3 (330 reviews) | #### Mobile & Social | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Social Collaboration Features** | 8.9 (6 reviews) | 9.1 (301 reviews) | | **Social Network Integration** | 9.0 (5 reviews) | 9.3 (313 reviews) | | **Mobile User Support** | 8.2 (10 reviews) | 9.2 (324 reviews) | #### Platform | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Customization** | 9.0 (8 reviews) | 9.3 (304 reviews) | | **Workflow Capability** | 8.6 (6 reviews) | 9.4 (306 reviews) | | **User, Role, and Access Management** | 9.0 (8 reviews) | 9.5 (304 reviews) | | **Internationalization** | Not enough data | 9.3 (265 reviews) | | **Sandbox / Test Environments** | Not enough data | Feature Not Available | | **Document & Content Mgmt.** | Feature Not Available | 9.3 (278 reviews) | | **Performance and Reliability** | 9.5 (7 reviews) | 9.4 (297 reviews) | | **Output Document Generation** | Not enough data | 9.4 (276 reviews) | #### Integration | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Data Import & Export Tools** | 8.6 (6 reviews) | 9.4 (297 reviews) | | **Integration APIs** | 9.7 (5 reviews) | 9.4 (289 reviews) | | **Breadth of Partner Applications** | 9.0 (5 reviews) | 9.2 (266 reviews) | #### Generative AI | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **AI Text Generation** | Not enough data | 9.2 (176 reviews) | #### Agentic AI - CRM | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.5 (26 reviews) | | **Multi-step Planning** | Not enough data | 8.7 (25 reviews) | | **Cross-system Integration** | Not enough data | 8.5 (26 reviews) | | **Adaptive Learning** | Not enough data | 8.9 (26 reviews) | | **Natural Language Interaction** | Not enough data | 8.8 (27 reviews) | | **Proactive Assistance** | Not enough data | 8.8 (27 reviews) | | **Decision Making** | Not enough data | 9.1 (30 reviews) | ### Sales Engagement | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | N/A | N/A | | **Kylas Sales CRM** | N/A | N/A | #### Integrated Workflows | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Task Management** | Not enough data | Not enough data | | **Email Tracking/Automation** | Not enough data | Not enough data | | **Calls and Voice** | Not enough data | Not enough data | | **Other Outreach Options ** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | | **Shared Records** | Not enough data | Not enough data | #### Repeatability and Reportability | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Content Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Workflow Performance** | Not enough data | Not enough data | | **Sales Coaching and Insights** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | #### AI and Automation | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Lead Prioritization** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Best Time of Day Scheduling** | Not enough data | Not enough data | | **Buyer Intelligence** | Not enough data | Not enough data | | **Machine Learning** | Not enough data | Not enough data | #### Generative AI | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - Sales Engagement | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Business Scheduling | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | N/A | N/A | | **Kylas Sales CRM** | N/A | N/A | #### Integrations | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **MS Teams Integration** | Not enough data | Not enough data | | **Email Integration** | Not enough data | Not enough data | | **Zoom Integration** | Not enough data | Not enough data | | **Google Meet Integration** | Not enough data | Not enough data | | **Salesforce Integration** | Not enough data | Not enough data | #### Branding & Customizatio | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Custom Booking Page** | Not enough data | Not enough data | | **Personalized Links** | Not enough data | Not enough data | | **Personalized Web Embed** | Not enough data | Not enough data | #### Automatic Rules & Configurations | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Set Working Hours** | Not enough data | Not enough data | | **Automatic Updates** | Not enough data | Not enough data | | **Buffer Times** | Not enough data | Not enough data | #### Agentic AI - Business Scheduling | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | ### Email Tracking | Product | Score | Reviews | |---|---|---| | **FreeAgent CRM** | N/A | N/A | | **Kylas Sales CRM** | N/A | N/A | #### Agentic AI - Email Tracking | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Analytics | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Open Rates** | Not enough data | Not enough data | | **Link Activity** | Not enough data | Not enough data | | **Attachment Activity** | Not enough data | Not enough data | #### Customizations | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Email Platform Integration** | Not enough data | Not enough data | | **Email Scheduling** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Email Categorization** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | #### Generative AI | Feature | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to FreeAgent CRM (3):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Email Tracking Software](https://www.g2.com/categories/email-tracking) --- ## Reviewer Demographics ### By Company Size | Segment | FreeAgent CRM | Kylas Sales CRM | |---|---|---| | **Small-Business** | 78.6% | 52.9% | | **Mid-Market** | 21.4% | 45.6% | | **Enterprise** | 0% | 1.5% | ### By Industry #### FreeAgent CRM - **Insurance:** 11.9% - **Telecommunications:** 9.5% - **Information Technology and Services:** 7.1% - **Retail:** 7.1% - **Chemicals:** 4.8% - **Electrical/Electronic Manufacturing:** 4.8% - **Environmental Services:** 4.8% - **Marketing and Advertising:** 4.8% - **Wholesale:** 4.8% - **Building Materials:** 2.4% - **Other:** 38.1% #### Kylas Sales CRM - **Education Management:** 11.0% - **Financial Services:** 7.8% - **Information Technology and Services:** 5.5% - **Health, Wellness and Fitness:** 4.7% - **Marketing and Advertising:** 4.5% - **Real Estate:** 4.5% - **Apparel & Fashion:** 4.3% - **Leisure, Travel & Tourism:** 3.3% - **E-Learning:** 3.3% - **Food & Beverages:** 2.9% - **Other:** 48.1% --- ## Alternatives ### Alternatives to FreeAgent CRM - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13897 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25865 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3103 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2945 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4898 reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.5/5 stars (1443 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) ### Alternatives to Kylas Sales CRM - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13897 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25865 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2945 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3103 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews) - [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2061 reviews) - [LeadSquared Sales CRM](https://www.g2.com/products/leadsquared-sales-crm/reviews) — 4.5/5 stars (302 reviews) - [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (868 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1623 reviews) --- ## Top Discussions ### FreeAgent CRM No discussions available for this product. ### Kylas Sales CRM No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freeagent-crm-freeagent-crm-vs-kylas-sales-crm)