G2 reviewers report that Gem excels in overall user satisfaction, reflected in its higher G2 Score compared to Fountain. Users appreciate Gem's ability to centralize hiring pipelines, making it easier to manage candidates from various sources efficiently.
According to verified reviews, Fountain offers a highly customizable experience, allowing users to tailor their processes without being confined to a predetermined template. This flexibility is highlighted by users who find the dashboard interface easy to understand and appreciate the ability to add personalized stages to their workflows.
Users say that Gem's integration with ATS systems is seamless, which enhances the tracking and reviewing process. This integration is particularly praised for its effectiveness in managing hiring pipelines, making it a go-to tool for many recruiters.
Reviewers mention that Fountain is user-friendly, especially with its integration to Sprinklr, which simplifies finding information for support teams. This ease of use is a significant advantage for teams looking for straightforward solutions in their daily operations.
G2 reviewers highlight that Gem provides exceptional support quality, with users noting a high level of responsiveness and helpfulness from the support team. This aspect contributes to a more positive overall experience, especially for those who may need assistance during implementation.
According to recent feedback, while Fountain has a solid performance in specific areas like applicant tracking, it faces challenges in overall market presence and user engagement, as evidenced by fewer recent reviews compared to Gem. This may indicate a need for improvement in user retention and satisfaction.
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Gem
Gem for Staffing Agencies
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Purpose-built plans for recruiting firms.
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Yes! Fountain works hard to make products that are intuitive and reliable. But just in case you have an issue, we’re here to help. We provide live support...Read more
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Fountain helps bring it all together with our enterprise product. From signing documents, and background check to automated interview scheduling, Fountain...Read more
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Fountain Lite is suited for SMB, Franchises, and Brick & Mortar businesses. Fountain Enterprise is suited for Gig Economy, and Enterprise businesses. Find...Read more
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