Users report that NetBrain Next-Gen offers a solid Quality of Support with a score of 9.0, where reviewers mention that the support team is responsive and knowledgeable. In contrast, Forward Enterprise, with a score of 8.8, has been noted for its helpful resources but may not always provide the same level of immediate assistance.
Reviewers mention that Forward Enterprise excels in Ease of Use, scoring 9.3, with users appreciating its intuitive interface and straightforward navigation. On the other hand, NetBrain Next-Gen, with a score of 7.6, has received feedback indicating that its interface can be less user-friendly, requiring a steeper learning curve.
Users on G2 highlight that Forward Enterprise shines in Ease of Setup, achieving a score of 9.0, with many stating that the installation process is quick and hassle-free. Conversely, NetBrain Next-Gen, scoring 7.4, has been critiqued for a more complex setup process that can be time-consuming.
Reviewers mention that Forward Enterprise leads in Product Direction with a perfect score of 10.0, indicating a strong commitment to innovation and user feedback. In comparison, NetBrain Next-Gen, with a score of 7.9, has been noted for having a slower pace in updates and feature enhancements.
Users say that both products cater well to the Mid-Market segment, with Forward Enterprise having a slightly larger share of 45.5% of reviews compared to NetBrain Next-Gen's 40.0%. This suggests that Forward Enterprise may have a more tailored approach to the needs of mid-sized businesses.
G2 users report that while NetBrain Next-Gen has a solid score of 8.8 for Meets Requirements, Forward Enterprise outperforms it with a score of 9.2, indicating that Forward Enterprise may better align with user expectations and needs in terms of functionality and features.
Pricing
Entry-Level Pricing
Forward Enterprise
No pricing available
NetBrain Next-Gen
No pricing available
Free Trial
Forward Enterprise
No trial information available
NetBrain Next-Gen
Free Trial is available
Ratings
Meets Requirements
9.2
64
8.8
13
Ease of Use
9.1
67
7.6
13
Ease of Setup
8.9
64
7.4
7
Ease of Admin
8.8
32
8.3
6
Quality of Support
8.5
58
9.0
12
Has the product been a good partner in doing business?
When NetBrain supports a vendor device type, does it mean that it supports all models of this vendor device type?
1 Comment
DL
NetBrain has a comprehensive list of Network Configuration Tables (NCT) for each device type (e.g., ARP Table, Route Table). In general, NetBrain supports...Read more
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