Compare Forsta and User Interviews 
At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Small-Business (52.7% of reviews)
Entry-Level Pricing
Contact Us
$49.00
Forsta
Star Rating
(335)4.2 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about ForstaUser Interviews
Star Rating
(1,046)4.6 out of 5
Market Segments
Small-Business (52.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that User Interviews excels in user satisfaction, with a significantly higher overall score compared to Forsta. Users appreciate the platform's user-friendly interface, which makes navigating and utilizing its features straightforward and efficient.
- According to verified reviews, User Interviews stands out for its quick and easy setup process. Recent users have highlighted how the intuitive UI simplifies onboarding, allowing them to get started without complications, while Forsta's setup process has been noted as less seamless.
- Users say that the quality of support from User Interviews is a major advantage, with many praising the responsive customer service that addresses queries almost immediately. In contrast, while Forsta does offer priority support, some users feel that the overall support experience could be improved.
- Reviewers mention that User Interviews provides a robust feature set for conducting user research, including effective skipping logic and survey distribution options. This flexibility is often highlighted as a key benefit, whereas Forsta's features, while functional, may not be as intuitive for all users.
- According to recent feedback, User Interviews has a strong presence in the small business market, with many users from this segment finding it particularly beneficial. On the other hand, Forsta tends to cater more to mid-market clients, which may not align with the needs of smaller organizations.
- G2 reviewers note that while Forsta has some strong functionalities, such as quota management and a solid knowledge base, User Interviews consistently receives higher ratings for overall usability and satisfaction, making it a preferred choice for many users looking for a reliable research platform.
Pricing
Entry-Level Pricing
Forsta
Forsta HX Essentials
Contact Us
Forsta’s HX Essentials program gives you all you need to kickstart a best-in-class CX program that helps you understand the full story of your customer.
- Standard Surveys
- Digital Feedback
- Connectors
User Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Free Trial
Forsta
No trial information availableUser Interviews
Free Trial is available
Ratings
Meets Requirements
8.3
252
8.9
572
Ease of Use
8.1
257
9.0
591
Ease of Setup
8.3
97
8.6
209
Ease of Admin
7.8
96
9.0
115
Quality of Support
8.1
251
9.1
525
Has the product been a good partner in doing business?
8.4
94
9.1
115
Product Direction (% positive)
7.9
251
9.3
587
Features by Category
Reports
9.3
10
Not enough data
9.1
9
Not enough data
9.4
11
Not enough data
9.1
9
Not enough data
9.2
11
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
9.3
10
Not enough data
9.1
9
Not enough data
9.4
11
Not enough data
9.1
9
Not enough data
9.2
11
Not enough data
Reports
9.3
9
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Visualization
9.3
10
Not enough data
9.1
9
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
Data Updates
8.3
8
Not enough data
9.8
9
Not enough data
Collaboration
9.2
8
Not enough data
8.8
8
Not enough data
9.3
9
Not enough data
Data Updates
8.5
8
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
User Response Methods
8.6
11
7.5
223
|
Verified
8.0
9
6.2
193
7.5
8
8.2
223
7.2
9
5.9
190
7.6
13
6.6
202
Participant Selection
6.2
11
6.9
195
6.9
8
4.9
48
7.0
9
6.0
187
7.1
8
8.1
215
|
Verified
Insights
7.4
12
6.7
188
|
Verified
7.4
13
6.9
197
|
Verified
7.2
13
6.7
196
|
Verified
Generative AI
Not enough data
4.9
74
Feedback Source
Not enough data
Not enough data
8.7
5
Not enough data
7.8
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
9.0
7
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.9
6
Not enough data
Insights
6.9
7
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
Platform Content
7.3
5
Not enough data
8.0
5
Not enough data
7.0
5
Not enough data
Platform Additional Functionality
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
Analytics
8.6
37
Not enough data
8.4
38
Not enough data
8.3
30
Not enough data
7.5
34
Not enough data
Customization
8.2
35
Not enough data
9.0
60
Not enough data
8.3
48
Not enough data
8.5
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.9
8
Not enough data
8.7
10
Not enough data
9.2
12
Not enough data
Feedback Analysis
8.7
5
Not enough data
6.2
7
Not enough data
8.3
8
Not enough data
Feedback Sources
9.0
8
Not enough data
9.8
11
Not enough data
7.4
9
Not enough data
8.1
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
17
8.3
179
9.0
16
8.5
226
8.5
17
8.2
170
9.1
15
8.6
188
Survey Customization
9.1
15
7.7
160
8.4
16
8.0
161
8.5
16
7.9
165
8.5
14
Feature Not Available
Survey Insights
8.8
17
Feature Not Available
8.1
12
Feature Not Available
9.1
16
8.4
147
8.5
17
8.5
162
Agentic AI - Survey
Not enough data
5.2
10
Not enough data
6.2
10
Not enough data
7.4
11
Setup
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Forsta and User Interviews are categorized as User Research and Survey
Unique Categories
Forsta is categorized as Feedback Analytics, Experience Management, Consumer Video Feedback, Text Analysis, Video Interviewing, Data Visualization, and Consumer Insights Platforms
User Interviews has no unique categories
Reviews
Reviewers' Company Size
Forsta
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
69.2%
Management Consulting
3.7%
Marketing and Advertising
3.1%
Pharmaceuticals
2.0%
Information Technology and Services
1.7%
Other
20.3%
Information Technology and Services
11.0%
Computer Software
9.5%
Market Research
8.4%
Financial Services
5.5%
Research
4.4%
Other
61.2%
Alternatives
Discussions
I was stuck at a point where i wanted to randomise the answer options in pattern 1.2.3 or 3.2.1, how can we do that instead of making 2 seperate questions and punching options in similar order?
2 Comments
EA
Hi Nadeem - Happy to help! What company are you with & what is your email? - I will open a ticket for you so that our support team can provide you with the...Read more
Is there any way that can allow me to see the backend codes like we can see in similar tool such as Decipher?
2 Comments
ML
Yes you can see the back end codes in Confirmit as well. There are separate folders created at the end for Themes, Question Skins and HTML styles used in the...Read more
When will ConfirmIT match inbuilt mobile layout like Decipher and Qualtrics as I feel this is one feature giving plus point to other competitors?
2 Comments
MS
A big thank you to Confirmit support for clearing my doubt , I have been naïve and unaware how to make best use of responsive layout. It is working for me...Read more
How many user interviews should you do?
2 Comments
ID
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
LR
User interviews is one of the best apps I have ever participated in. 90 9% of the time you are giving your own choice of what gift card you would like and...Read more
Why is a user interview important?
1 Comment
BM
Because individual user stories come together to help us understand the big picture on how to create and improve products and services.Read more
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