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At a Glance
Market Segments
Mid-Market (42.8% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
Contact Us
Contact Us
Forsta
Star Rating
(331)4.2 out of 5
Market Segments
Mid-Market (42.8% of reviews)
Pros & Cons
Entry-Level Pricing
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Learn more about ForstaSurveyMonkey
Star Rating
(23,309)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
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Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user-friendliness, with many users highlighting its intuitive interface and ease of use. One user mentioned, "Survey Monkey is very user friendly and most people I know really like it," which reflects the overall satisfaction with the platform's design.
- Users say that SurveyMonkey's implementation process is notably quick and straightforward. Recent feedback indicates that users were able to conduct global surveys in just a matter of days, thanks to its predefined templates and AI enhancements that streamline survey creation.
- Reviewers mention that Forsta offers unique features like separate rooms for respondents and clients, enhancing the interaction experience. Users appreciate the ability to chat in these rooms, which adds a layer of engagement that is not commonly found in other survey tools.
- According to verified reviews, SurveyMonkey outperforms Forsta in overall satisfaction metrics, with a significantly higher G2 Score. This suggests that users find SurveyMonkey to be a more reliable and effective tool for their survey needs.
- Users highlight that Forsta provides strong support features, including priority support and a robust knowledge base. One user noted, "The Priority support and product have zero failures," indicating a high level of confidence in the support services offered.
- G2 reviewers indicate that while Forsta has strong capabilities in areas like quota management and programming ease, it still trails behind SurveyMonkey in overall user experience and satisfaction, as evidenced by the substantial difference in total reviews and recent user feedback.
Pricing
Entry-Level Pricing
Forsta
Forsta HX Essentials
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Forsta’s HX Essentials program gives you all you need to kickstart a best-in-class CX program that helps you understand the full story of your customer.
- Standard Surveys
- Digital Feedback
- Connectors
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Forsta
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.3
249
9.0
20,485
Ease of Use
8.1
254
9.2
20,597
Ease of Setup
8.3
95
9.0
7,935
Ease of Admin
7.9
95
8.9
7,592
Quality of Support
8.1
248
8.6
14,526
Has the product been a good partner in doing business?
8.4
94
8.8
6,641
Product Direction (% positive)
7.9
248
7.7
20,047
Features by Category
Reports
9.3
10
Not enough data
9.1
9
Not enough data
9.4
11
Not enough data
9.1
9
Not enough data
9.2
11
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
9.3
10
Not enough data
9.1
9
Not enough data
9.4
11
Not enough data
9.1
9
Not enough data
9.2
11
Not enough data
Reports
9.3
9
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Visualization
9.3
10
Not enough data
9.1
9
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
Data Updates
8.3
8
Not enough data
9.8
9
Not enough data
Collaboration
9.2
8
Not enough data
8.8
8
Not enough data
9.3
9
Not enough data
Data Updates
8.5
8
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
User Response Methods
8.6
11
Not enough data
8.0
9
Not enough data
7.5
8
Not enough data
7.2
9
Not enough data
7.6
13
Not enough data
Participant Selection
6.2
11
Not enough data
6.9
8
Not enough data
7.0
9
Not enough data
7.1
8
Not enough data
Insights
7.4
12
Not enough data
7.4
13
Not enough data
7.2
13
Not enough data
Generative AI
Not enough data
Not enough data
Feedback Source
Not enough data
Not enough data
8.7
5
Not enough data
7.8
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
9.0
7
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.9
6
Not enough data
Insights
6.9
7
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
Platform Content
7.3
5
Not enough data
8.0
5
Not enough data
7.0
5
Not enough data
Platform Additional Functionality
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
Analytics
8.6
36
Not enough data
8.4
38
Not enough data
8.3
30
Not enough data
7.5
34
Not enough data
Customization
8.1
34
Not enough data
9.0
59
Not enough data
8.4
47
Not enough data
8.5
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.9
8
7.7
148
8.7
10
8.1
145
9.2
12
8.1
145
Feedback Analysis
8.7
5
8.2
143
6.2
7
7.9
142
8.3
8
7.6
138
Feedback Sources
9.0
8
8.1
144
9.8
11
9.0
147
7.4
9
7.8
139
8.1
8
7.7
138
Generative AI
Not enough data
7.3
131
Not enough data
7.6
84
Survey Management
8.8
16
9.0
1393
8.9
15
8.9
1404
8.4
16
8.6
1326
9.0
14
8.8
1366
Survey Customization
9.0
14
8.5
1148
8.3
15
8.2
1181
8.4
15
8.1
1072
8.3
13
8.1
898
Survey Insights
8.8
16
8.6
1318
7.9
11
8.0
927
9.0
15
8.5
1241
8.4
16
8.4
1130
Agentic AI - Survey
Not enough data
7.6
145
Not enough data
7.7
144
Not enough data
8.0
148
Customization
Not enough data
8.6
207
Not enough data
8.3
191
Not enough data
8.7
211
Not enough data
8.6
221
Additional Functionality
Not enough data
8.3
173
Not enough data
7.6
151
Not enough data
8.3
195
Not enough data
7.8
150
Not enough data
8.6
202
Setup
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Forsta and SurveyMonkey are categorized as Feedback Analytics and Survey
Unique Categories
Forsta is categorized as Experience Management, Consumer Video Feedback, User Research, Text Analysis, Video Interviewing, Data Visualization, and Consumer Insights Platforms
SurveyMonkey is categorized as Online Form Builder
Reviews
Reviewers' Company Size
Forsta
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
68.8%
Management Consulting
3.8%
Marketing and Advertising
3.1%
Pharmaceuticals
2.1%
Information Technology and Services
1.7%
Other
20.5%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
I was stuck at a point where i wanted to randomise the answer options in pattern 1.2.3 or 3.2.1, how can we do that instead of making 2 seperate questions and punching options in similar order?
2 Comments
ML
Hello Nadeem - Just select "Flipped" in answer list display order property and it will give you the desired results i.e. it will display the options as...Read more
When will ConfirmIT match inbuilt mobile layout like Decipher and Qualtrics as I feel this is one feature giving plus point to other competitors?
2 Comments
MS
A big thank you to Confirmit support for clearing my doubt , I have been naïve and unaware how to make best use of responsive layout. It is working for me...Read more
Is there any way that can allow me to see the backend codes like we can see in similar tool such as Decipher?
2 Comments
ML
Yes you can see the back end codes in Confirmit as well. There are separate folders created at the end for Themes, Question Skins and HTML styles used in the...Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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