Link copied to clipboard

# Forsta vs Reputation Comparison - What are their main differences?

Share
[
Export
](/compare/forsta/reputation/export.csv)

ForstaReputation[+ Add Product](#)

Reviews

**Forsta** [

4.2/5(335)

](https://www.g2.com/products/forsta/reviews#reviews)

**Reputation** [

4.5/5(2,469)

](https://www.g2.com/products/reputation/reviews#reviews)

Pricing

**Forsta**
 **Contact Us** · Forsta HX Essentials

**Reputation**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Forsta**
3 months

Based on 9 responses

**Reputation**
2 monthsFaster

Based on 196 responses

Return on Investment

**Forsta**
23 months

Based on 6 responses

**Reputation**
14 months9 months sooner

Based on 157 responses

Perceived Cost

**Forsta**
$$$$$

**Reputation**
$$$$$

Average Discount

**Forsta**
10%1% more

**Reputation**
9%

 ![Forsta](https://images.g2crowd.com/uploads/product/hd_favicon/0c14402d000f4bafe2fb6884c1d34f6c/forsta.jpg "Forsta")

 ![Reputation](https://images.g2crowd.com/uploads/product/hd_favicon/e42e14e54e8cc8a09b1c962154fce161/reputation.svg "Reputation")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

 ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call

Who do you want to talk with?

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent

 ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human

Pros & Cons

**Forsta**
[
Ease of Use (4)
](https://www.g2.com/products/forsta/reviews?filters%5Bsentiment_snippet%5D=1365475&qs=pros-and-cons#reviews)[
Insights (4)
](https://www.g2.com/products/forsta/reviews?filters%5Bsentiment_snippet%5D=2334483&qs=pros-and-cons#reviews)[
Limited Options (3)
](https://www.g2.com/products/forsta/reviews?filters%5Bsentiment_snippet%5D=2334514&qs=pros-and-cons#reviews)[
Expensive (2)
](https://www.g2.com/products/forsta/reviews?filters%5Bsentiment_snippet%5D=2334494&qs=pros-and-cons#reviews)

**Reputation**
[
Reputation Management (114)
](https://www.g2.com/products/reputation/reviews?filters%5Bsentiment_snippet%5D=1459009&qs=pros-and-cons#reviews)[
Centralized Management (106)
](https://www.g2.com/products/reputation/reviews?filters%5Bsentiment_snippet%5D=1460131&qs=pros-and-cons#reviews)[
Improvement Needed (54)
](https://www.g2.com/products/reputation/reviews?filters%5Bsentiment_snippet%5D=1458814&qs=pros-and-cons#reviews)[
Navigation Difficulty (23)
](https://www.g2.com/products/reputation/reviews?filters%5Bsentiment_snippet%5D=1457514&qs=pros-and-cons#reviews)

Integrations

**Forsta**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_579a29f62e488adb338feedadc07ae70/python.png "Product Avatar Image")

Python

](https://www.g2.com/products/python/reviews)[
View all
](https://www.g2.com/products/forsta/integrations)

**Reputation**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9c84c6bae4fe50f2afd182f37c02de8d/apartments-com.jpg "Product Avatar Image")

Apartments.com

](https://www.g2.com/products/apartments-com/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4ae9c98e3e78c7ecde1f4177e0e4a37f/apple.jpg "Product Avatar Image")

Apple

](https://www.g2.com/products/apple/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c234b0ee74b541afa9ab8821ce182db8/facebook-for-business.png "Product Avatar Image")

Facebook

](https://www.g2.com/products/facebook-for-business/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_65e597103b089dfd2b79a04fd5ccbf3e/instagram-for-business.png "Product Avatar Image")

Instagram for Business

](https://www.g2.com/products/instagram-for-business/reviews)[
View all
](https://www.g2.com/products/reputation/integrations)

Screenshots

**Forsta**
 ![Forsta screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1248780/SurveyDesigner-1.PNG)

**Reputation**
 ![Reputation screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1775801/Reputation-Score-Dashboard.png)

Ratings

Meets Requirements

**Forsta**

8.3

8.3252

**Reputation**

9.1

9.11,989

Ease of Use

**Forsta**

8.1

8.1257

**Reputation**

9.0

9.02,030

Ease of Setup

**Forsta**

8.3

8.397

**Reputation**

8.6

8.61,142

Ease of Admin

**Forsta**

7.8

7.896

**Reputation**

8.9

8.9876

Quality of Support

**Forsta**

8.1

8.1251

**Reputation**

8.9

8.91,772

Has the product been a good partner in doing business?

**Forsta**

8.4

8.494

**Reputation**

8.9

8.9874

Product Direction (% positive)

**Forsta**

7.9

7.9251

**Reputation**

8.9

8.91,952

Features

Experience Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

8.4

90

8.4

725

Analytics

Net Promoter Score (NPS)

8.6

37

8.8(won by 0.2)

572

Customer Satisfaction (CSAT) Score

8.4

38

8.9(won by 0.5)

598

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Customer Effort Score (CES)

8.3

30

8.8(won by 0.5)

552

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Gamification

7.5

34

8.2(won by 0.7)

486

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Customization

Stakeholder Management

8.2

35

8.4(won by 0.2)

479

Multilanguage Support

9.0(won by 0.8)

60

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

462

Multiple Branding Support

8.3

48

8.6(won by 0.3)

491

Vertical-specific Solutions

8.5(won by 0.1)

40

8.4

472

Customizable Branding

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

8.4(won by default)

109

AI Text Summarization

Not enough data

8.3(won by default)

104

Generative AI

Not enough data

Not enough data

Agentic AI - Experience Management

Autonomous Task Execution

Not enough data

7.9(won by default)

8

Cross-system Integration

Not enough data

8.1(won by default)

8

Natural Language Interaction

Not enough data

8.1(won by default)

8

Proactive Assistance

Not enough data

8.1(won by default)

8

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Real-Time Reporting

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Channel Support

Not enough data

Not enough data

Business Intelligence[Hide 85 FeaturesShow 85 Features](javascript:void(0);)

9.2

11

Not enough data

Reports

Reports Interface

9.3(won by default)

10

Not enough data

Steps to Answer

9.1(won by default)

9

Not enough data

Graphs and Charts

9.4(won by default)

11

Not enough data

Score Cards

9.1(won by default)

9

Not enough data

Dashboards

9.2(won by default)

11

Not enough data

Customizable Reports

Not enough data

Not enough data

Marketing Reports

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Interactive Reports

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Self Service 

Calculated Fields

Not enough data

Not enough data

Data Column Filtering

Not enough data

Not enough data

Data Discovery

Not enough data

Not enough data

Search

Not enough data

Not enough data

Collaboration / Workflow

Not enough data

Not enough data

Automodeling

Not enough data

Not enough data

Natural Language Search

Not enough data

Not enough data

Visual Discovery

Not enough data

Not enough data

Data Blending

Not enough data

Not enough data

Data Blending

Not enough data

Not enough data

Advanced Analytics

Predictive Analytics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Big Data Services

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Building Reports

Data Transformation

Not enough data

Not enough data

Data Modeling

Not enough data

Not enough data

WYSIWYG Report Design

Not enough data

Not enough data

Integration APIs

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Platform

Mobile User Support

Not enough data

Not enough data

Customization 

Not enough data

Not enough data

User, Role, and Access Management

Not enough data

Not enough data

Internationalization

Not enough data

Not enough data

Sandbox / Test Environments

Not enough data

Not enough data

Performance and Reliability

Not enough data

Not enough data

Breadth of Partner Applications

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

Additional Functionality

Customizable Branding

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Ad hoc Reporting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Publishing/Sharing

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Strategic Planning

Not enough data

Not enough data

Self Service Data Preparation

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Data Mapping

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Trend/Problem Indicators

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Profitability Analysis

Not enough data

Not enough data

OLAP

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Connectors

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Key Performance Indicators

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Data Mining

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Ad hoc Query

Not enough data

Not enough data

Data Visualization[Hide 83 FeaturesShow 83 Features](javascript:void(0);)

9.2

11

Not enough data

Reports

Reports Interface

9.3(won by default)

10

Not enough data

Steps to Answer

9.1(won by default)

9

Not enough data

Graphs and Charts

9.4(won by default)

11

Not enough data

Score Cards

9.1(won by default)

9

Not enough data

Dashboards

9.2(won by default)

11

Not enough data

Customizable Reports

Not enough data

Not enough data

Marketing Reports

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Interactive Reports

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Reports

Reports Interface

9.3(won by default)

9

Not enough data

Share Reports

9.4(won by default)

8

Not enough data

Steps to Answer

9.4(won by default)

8

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Visualization

Graphs and Charts

9.3(won by default)

10

Not enough data

Score Cards

9.1(won by default)

9

Not enough data

Dashboards

9.3(won by default)

10

Not enough data

Formats

8.9(won by default)

9

Not enough data

Mobile Dashboards

Not enough data

Not enough data

Public Dashboards

Not enough data

Not enough data

Private Dashboards

Not enough data

Not enough data

Data Updates

Historical Snapshots

8.3(won by default)

8

Not enough data

Real-Time Updating

9.8(won by default)

9

Not enough data

Collaboration

Sharing

9.2(won by default)

8

Not enough data

Co-Editing

8.8(won by default)

8

Not enough data

Devices

9.3(won by default)

9

Not enough data

Data Updates

Historical Snapshots

8.5(won by default)

8

Not enough data

Real-Time Updating

9.4(won by default)

9

Not enough data

Scheduled/Automated Reports

9.4(won by default)

9

Not enough data

Customizable Reports

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Data Management

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Additional Functionality

KPI Monitoring

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Natural Language Search

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Ad hoc Reporting

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Data Aggregation

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Data Connectors

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

API

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Interactive Elements

Not enough data

Not enough data

Single Page View

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Functions/Calculations

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Visual Discovery

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Data Mapping

Not enough data

Not enough data

Relational Display

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

OLAP

Not enough data

Not enough data

Ad hoc Query

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Social Media Analytics[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

Not enough data

8.5

313

Social Analytics

Competitor Analysis

Not enough data

8.3(won by default)

235

Follower Analysis

Not enough data

8.5(won by default)

238

Post Performance

Not enough data

8.7(won by default)

244

Paid Campaign Tracking

Not enough data

8.4(won by default)

203

Attribution

Not enough data

8.4(won by default)

209

Hashtag Analytics

Not enough data

8.1(won by default)

169

Sentiment Analysis

Not enough data

8.3(won by default)

188

Lead Attribution

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Influencer Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Reports & Dashboards

Report Customizability

Not enough data

8.7(won by default)

251

Report Exporting

Not enough data

8.8(won by default)

248

Scalability

Not enough data

8.7(won by default)

234

White Label

Not enough data

8.2(won by default)

158

Customizable Reports

Not enough data

Not enough data

Agentic AI - Social Media Analytics

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Generative AI

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Post Scheduling

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Competitor Monitoring

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Campaign Scheduling

Not enough data

Not enough data

Social Performance Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

API

Not enough data

Not enough data

User Research[Hide 80 FeaturesShow 80 Features](javascript:void(0);)

7.3

13

Not enough data

User Response Methods

Survey

8.6(won by default)

11

Not enough data

Video Snippets

8.0(won by default)

9

Not enough data

Video Interview

7.5(won by default)

8

Not enough data

Photo Submission

7.2(won by default)

9

Not enough data

Text/Notes

7.6(won by default)

13

Not enough data

Commenting/Notes

Not enough data

Not enough data

Participant Selection

In-App

6.2(won by default)

11

Not enough data

In-Store

6.9(won by default)

8

Not enough data

On-Site

7.0(won by default)

9

Not enough data

Recruitment Pool

7.1(won by default)

8

Not enough data

Single Sign On

Not enough data

Not enough data

Insights

Analytics

7.4(won by default)

12

Not enough data

Collaboration

7.4(won by default)

13

Not enough data

Sorting

7.2(won by default)

13

Not enough data

Visual Analytics

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

User Journeys

Not enough data

Not enough data

Usability Testing

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

For Mobile

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

API

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Unmoderated Testing

Not enough data

Not enough data

Screen Activity Recording

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Software Testing Management

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Prototype Creation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

User Research Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

For Websites

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Design Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Moderated Usability Testing

Not enough data

Not enough data

Quantitative Metrics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Video recording/Transcriptions

Not enough data

Not enough data

Customizable Categories

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Performance Testing

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

Demographic Data

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Local Listing Management[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

Not enough data

8.3

416

Listing Management

Network Directory

Not enough data

8.2(won by default)

298

|

Verified

Data Aggregators

Not enough data

8.3(won by default)

302

|

Verified

Duplicate Monitoring

Not enough data

8.0(won by default)

302

Optimization

Not enough data

8.1(won by default)

320

|

Verified

Performance

Real-Time Updates

Not enough data

8.4(won by default)

346

|

Verified

Analytics

Not enough data

8.7(won by default)

369

|

Verified

Consumer Video Feedback[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

8.0

11

Not enough data

Feedback Source

Survey Link

8.7(won by default)

5

Not enough data

App

7.8(won by default)

6

Not enough data

Invitation

Not enough data

Not enough data

Widget

Not enough data

Not enough data

Recruitment Pool

Not enough data

Not enough data

Feedback Management

Media Library

9.0(won by default)

7

Not enough data

Sorting

8.0(won by default)

5

Not enough data

Sharing

8.3(won by default)

5

Not enough data

Privacy

8.9(won by default)

6

Not enough data

Insights

Human Transcription

6.9(won by default)

7

Not enough data

Computer Transcription

6.3(won by default)

5

Not enough data

Analytics

Not enough data

Not enough data

Agentic AI - Demo Automation

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

AI Demo Agent or Avatar 

Not enough data

Not enough data

Local SEO[Hide 35 FeaturesShow 35 Features](javascript:void(0);)

Not enough data

9.0

200

Local Search Optimization

Rank Tracking

Not enough data

8.9(won by default)

146

Online Listings

Not enough data

8.8(won by default)

161

|

Verified

Google My Business

Not enough data

9.1(won by default)

176

Reputation Management

Not enough data

9.3(won by default)

186

|

Verified

Social Media Integration

Not enough data

8.7(won by default)

156

|

Verified

Dashboards and Reporting

Not enough data

9.1(won by default)

182

|

Verified

Web Traffic Reporting

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Click Tracking

Not enough data

Not enough data

Pageview Tracking

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Advertising Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Link Management

Not enough data

Not enough data

Listing Management

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Reviews Management

Not enough data

Not enough data

Additional Functionality

AI Copilot

Not enough data

Not enough data

Geo Rankings

Not enough data

Not enough data

Landing Pages/Web Forms

Not enough data

Not enough data

Localization Automation

Not enough data

Not enough data

Bounce Rate Analysis

Not enough data

Not enough data

Keyword Research Tools

Not enough data

Not enough data

SEO Audit

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Backlink Monitoring

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Competitive Analysis

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Competitive Intelligence[Hide 63 FeaturesShow 63 Features](javascript:void(0);)

Not enough data

8.5

283

Platform Basics

Centralized Platform

Not enough data

9.2(won by default)

238

Web Tracking

Not enough data

8.8(won by default)

226

Activity Tracking

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Agentic AI - Competitive Intelligence

Autonomous Task Execution

Not enough data

5.7(won by default)

5

Platform Data

Product Details

Not enough data

8.8(won by default)

226

Customer Feedback & Reviews

Not enough data

9.4(won by default)

269

Channel Acquisition

Not enough data

8.4(won by default)

195

Platform Content 

Battlecards

Not enough data

Feature Not Available

Platform Reporting

Customizable Dashboard

Not enough data

9.0(won by default)

239

Benchmark Reporting

Not enough data

9.1(won by default)

236

Multiple Data Sources

Not enough data

Not enough data

Web Traffic Reporting

Not enough data

Not enough data

Additional Functionality

Real-Time Data

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customer Profiles

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Real Time Comparisons

Not enough data

Not enough data

Website Monitoring

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Competitive Analysis

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

API

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Cost Analysis

Not enough data

Not enough data

Custom Pricing Rules

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Profitability Analysis

Not enough data

Not enough data

Repricing engine

Not enough data

Not enough data

Scenario Planning

Not enough data

Not enough data

Dynamic Pricing

Not enough data

Not enough data

Strategic Planning

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Market Data Analysis

Not enough data

Not enough data

Product Data Management

Not enough data

Not enough data

Pricing Analytics

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Price List Management

Not enough data

Not enough data

Automatic Adjustments

Not enough data

Not enough data

Predictive Pricing Models

Not enough data

Not enough data

Competitor Monitoring

Not enough data

Not enough data

Video Interviewing[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

7.6

5

Not enough data

Platform Basics

Performance

7.0(won by default)

5

Not enough data

User, Role, and Access Management

8.0(won by default)

5

Not enough data

Reporting

Not enough data

Not enough data

Interoperability

Not enough data

Not enough data

Platform Content

Technology

7.3(won by default)

5

Not enough data

File Sharing

8.0(won by default)

5

Not enough data

Customization

7.0(won by default)

5

Not enough data

Platform Additional Functionality

Mobility

8.0(won by default)

5

Not enough data

Activity Dashboard

7.7(won by default)

5

Not enough data

Messaging

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Interview Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Recruitment Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Additional Functionality

Resume Search

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Skill Assessment & Scoring

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Live Video Interview

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Resume Database

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Session Recording

Not enough data

Not enough data

Applicant Tracking

Not enough data

Not enough data

Panel Interviews

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Interview Practice Session

Not enough data

Not enough data

Pre-recorded Messages

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Video Call Recording

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

Not enough data

7.7

513

Content & Collaboration

Content Calendar

Not enough data

8.8(won by default)

391

Content Library

Not enough data

8.4(won by default)

367

Shared Inbox

Not enough data

8.4(won by default)

322

Approval Workflows

Not enough data

8.4(won by default)

324

Users and Permissions

Not enough data

8.7(won by default)

370

Content Creation

Not enough data

8.3(won by default)

313

Image Library

Not enough data

Not enough data

Social Management

Social Analytics

Not enough data

8.6(won by default)

422

Social Publishing

Not enough data

8.7(won by default)

433

Campaign Optimization

Not enough data

8.5(won by default)

379

Multi-Account Management

Not enough data

8.7(won by default)

424

Social Ads

Not enough data

8.3(won by default)

346

Campaign Planning

Not enough data

8.3(won by default)

299

Hashtag Capabilites

Not enough data

8.2(won by default)

184

Multi-Campaign

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Automated Publishing

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Agentic AI - Social Media Management

Autonomous Task Execution

Not enough data

6.0(won by default)

15

Multi-step Planning

Not enough data

6.6(won by default)

17

Cross-system Integration

Not enough data

5.8(won by default)

17

Adaptive Learning

Not enough data

6.3(won by default)

17

Natural Language Interaction

Not enough data

5.8(won by default)

17

Proactive Assistance

Not enough data

6.2(won by default)

17

Decision Making

Not enough data

7.0(won by default)

17

Social Media Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Customizable Reports

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Post Scheduling

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Brand Tracking

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Review Management[Hide 71 FeaturesShow 71 Features](javascript:void(0);)

Not enough data

7.0

46

Collection

Authentication

Not enough data

7.0(won by default)

24

Review Forms

Not enough data

7.9(won by default)

28

Personalization

Not enough data

7.7(won by default)

25

Engagement

Not enough data

8.3(won by default)

25

Community Q&A

Not enough data

6.7(won by default)

24

Agentic AI - Review Management

Adaptive Learning

Not enough data

5.5(won by default)

19

Natural Language Interaction

Not enough data

5.5(won by default)

20

Multi-Language

Not enough data

Not enough data

Additional Functionality

Reminders

Not enough data

Not enough data

Review Monitoring

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Review Notification

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Response Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Review Badge Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Social Sharing

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Review Request

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Multi-Channel Campaigns

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Moderation

Reviewer Validation

Not enough data

7.4(won by default)

25

Response Types

Not enough data

7.5(won by default)

25

Legal Agreements

Not enough data

7.3(won by default)

23

Use Cases

E-commerce

Not enough data

7.0(won by default)

22

Retail

Not enough data

7.3(won by default)

21

Customer Service

Not enough data

7.4(won by default)

23

Administration

Incentives

Not enough data

5.9(won by default)

21

Syndication

Not enough data

7.8(won by default)

22

Insights

Not enough data

8.4(won by default)

28

Content

Not enough data

7.5(won by default)

22

Sampling

Not enough data

6.1(won by default)

21

Display Options

Badges

Not enough data

6.7(won by default)

20

Widgets

Not enough data

6.3(won by default)

20

Third-Party Integrations

Not enough data

6.4(won by default)

24

Marketing

Not enough data

7.2(won by default)

20

Social Media Integration

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

6.6(won by default)

19

Generative AI

Not enough data

Not enough data

Feedback Analytics[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

8.3

12

Not enough data

Feedback Management

Tagging

7.9(won by default)

8

Not enough data

Segmentation

8.7(won by default)

10

Not enough data

Custom Reports and Dashboards

9.2(won by default)

12

Not enough data

Feedback Analysis

Thematic Analysis

8.7(won by default)

5

Not enough data

Sentiment Analysis

6.2(won by default)

7

Not enough data

NPS/CSAT Scoring

8.3(won by default)

8

Not enough data

Feedback Sources

Online Reviews

9.0(won by default)

8

Not enough data

Surveys

9.8(won by default)

11

Not enough data

Social Media

7.4(won by default)

9

Not enough data

Customer Service Channels

8.1(won by default)

8

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

8.7

17

Not enough data

Survey Management

Survey Builder

8.7(won by default)

17

Not enough data

Customizable Questions

9.0(won by default)

16

Not enough data

Templates

8.5(won by default)

17

Not enough data

Survey Distribution

9.1(won by default)

15

Not enough data

Mobile Survey

Not enough data

Not enough data

Site Intercept Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Survey Customization

Question Branching

9.1(won by default)

15

Not enough data

Branding

8.4(won by default)

16

Not enough data

Multimedia Support

8.5(won by default)

16

Not enough data

Multilingual Surveys

8.5(won by default)

14

Not enough data

Survey Insights

Reporting & Analytics

8.8(won by default)

17

Not enough data

BI Tools Integration

8.1(won by default)

12

Not enough data

Data Exporting

9.1(won by default)

16

Not enough data

Permissions

8.5(won by default)

17

Not enough data

Collaboration Tools

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Survey

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Dynamic Content

Not enough data

Not enough data

Additional Functionality

Single Sign On

Not enough data

Not enough data

Phone Polling

Not enough data

Not enough data

Online Polling

Not enough data

Not enough data

Support Audio/Images/Video

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Word Clouds

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Q&A Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Cleansing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

URL Customization

Not enough data

Not enough data

Question Piping

Not enough data

Not enough data

Offline Response Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Response Validation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Response Quotas

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Randomization

Not enough data

Not enough data

Social Media Listening Tools[Hide 66 FeaturesShow 66 Features](javascript:void(0);)

Not enough data

8.8

318

Monitoring & Listening

Social Measurement

Not enough data

8.9(won by default)

242

Influencer Identification

Not enough data

8.5(won by default)

189

Brand Monitoring

Not enough data

8.7(won by default)

174

Keyword Tracking

Not enough data

8.7(won by default)

150

Trend Analysis

Not enough data

8.7(won by default)

162

Competitor Analysis

Not enough data

8.5(won by default)

154

Social Media Monitoring

Not enough data

Not enough data

Competitor Monitoring

Not enough data

Not enough data

Hashtag Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Influencer Tracking

Not enough data

Not enough data

Impact Measurement

Not enough data

Not enough data

Agentic AI - Social Media Listening Tools

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Data Management & Analysis

Sentiment Analysis

Not enough data

8.8(won by default)

240

Social Reporting

Not enough data

9.0(won by default)

247

Alerts and Notifications

Not enough data

9.0(won by default)

183

Advanced Data Filtering

Not enough data

8.7(won by default)

154

Additional Functionality

Negative Feedback Management

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Audience Analytics

Not enough data

Not enough data

Multi-Account Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Audience Engagement

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Content Discovery

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Optical Character Recognition

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Automated Publishing

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Boolean Search

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Reputation Management

Not enough data

Not enough data

Social Listening

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Text Analysis[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

9.7

5

Not enough data

Setup

Maintenance

9.7(won by default)

5

Not enough data

Integration

Not enough data

Not enough data

No-Code

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Data

Security

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Analysis

Automation

Not enough data

Not enough data

Named entity recognition

Not enough data

Not enough data

Keyphrase Extraction

Not enough data

Not enough data

Topic Analysis

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Language Identification

Not enough data

Not enough data

Syntax/Part of Speech Parsing

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Qualitative Comparative Analysis

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

User Research Analysis

Not enough data

Not enough data

Ad hoc Analysis

Not enough data

Not enough data

Quantitative Analysis

Not enough data

Not enough data

Customization

Pre-Built Parameterization

Not enough data

Not enough data

Custom Extension

Not enough data

Not enough data

Compositionality

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Monitoring

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Data Collection

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Computer Assisted Coding

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Mixed Methods Research

Not enough data

Not enough data

Website Analytics

Not enough data

Not enough data

Multimedia Support

Not enough data

Not enough data

Media Analytics

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Data Coding

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

API

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Social Customer Service[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

Not enough data

8.7

504

Generative AI

AI Text Generation

Not enough data

Feature Not Available

AI Text Summarization

Not enough data

Feature Not Available

Process

Mentions

Not enough data

8.7(won by default)

360

Tickets

Not enough data

8.4(won by default)

342

Macros

Not enough data

8.4(won by default)

316

Channels

Email

Not enough data

9.0(won by default)

371

Social

Not enough data

9.1(won by default)

406

Live Chat

Not enough data

8.4(won by default)

312

Phone

Not enough data

8.5(won by default)

325

Text

Not enough data

8.7(won by default)

335

Insight

Surveys

Not enough data

9.2(won by default)

406

Reporting

Not enough data

9.1(won by default)

428

Help Desk

Not enough data

8.6(won by default)

348

Visitor Activity

Not enough data

Feature Not Available

Online Reputation Management[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

Not enough data

7.9

1,262

Consumer Intelligence

Customer Feedback

Not enough data

9.0(won by default)

1060

|

Verified

Competitive Intelligence

Not enough data

8.6(won by default)

937

Sentiment Analysis

Not enough data

8.8(won by default)

1010

|

Verified

Competitive Analysis

Not enough data

Not enough data

Reporting

Corporate Reporting

Not enough data

8.6(won by default)

925

|

Verified

Dashboard

Not enough data

9.1(won by default)

1141

|

Verified

Revenue Reporting

Not enough data

Feature Not Available

Media Monitoring

Social Networks Monitoring

Not enough data

8.6(won by default)

962

|

Verified

Social Media Management

Not enough data

8.6(won by default)

947

|

Verified

Digital Media Monitoring

Not enough data

8.5(won by default)

881

Review Monitoring

Not enough data

Not enough data

Brand Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Response Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

In-House Management

Team Workflow

Not enough data

8.5(won by default)

850

Employee Performance

Not enough data

Feature Not Available

Generative AI

AI Text Generation

Not enough data

7.9(won by default)

392

Generative AI

Not enough data

Not enough data

Agentic AI - Online Reputation Management

Autonomous Task Execution

Not enough data

6.8(won by default)

33

Multi-step Planning

Not enough data

6.6(won by default)

31

Cross-system Integration

Not enough data

6.7(won by default)

36

Adaptive Learning

Not enough data

6.8(won by default)

32

Proactive Assistance

Not enough data

6.8(won by default)

32

Decision Making

Not enough data

7.0(won by default)

30

AI/Machine Learning

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

White Label

Not enough data

Not enough data

Hashtag Tracking

Not enough data

Not enough data

Review Sharing

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Customer Advocacy

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Employee Advocacy

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Scoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Review Request

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Show 5 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Social Media Marketing[Hide 42 FeaturesShow 42 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Customer Segmentation

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Post Scheduling

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Automated Publishing

Not enough data

Not enough data

Image Library

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Keyword Filtering

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Account Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Click Tracking

Not enough data

Not enough data

Recruiting[Hide 2 FeaturesShow 2 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Consumer Insights Platforms[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

Not enough data

Not enough data

Survey Design - Consumer Insights Platforms

Multi-Use Methodologies

Not enough data

Not enough data

Industry & Locale Adaptability

Not enough data

Not enough data

Behavioral & Adaptive Logic Guidance

Not enough data

Not enough data

Self-Serve Survey Builder

Not enough data

Not enough data

AI Smart Probes

Not enough data

Not enough data

Question Branching

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Audience Access - Consumer Insights Platforms

Flexible Audience Options

Not enough data

Not enough data

Customer Data Upload

Not enough data

Not enough data

Consumer Panels

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Data Collection - Consumer Insights Platforms

Rapid Research

Not enough data

Not enough data

Quality Assurance

Not enough data

Not enough data

Mobile / Mixed Mode

Not enough data

Not enough data

Analytics - Consumer Insights Platforms

AI-Powered Insights

Not enough data

Not enough data

Qualitative Research Support

Not enough data

Not enough data

Benchmarking & Norms

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Collaboration - Consumer Insights Platforms

Dashboards & Embedded Integrations

Not enough data

Not enough data

Embeddable Reports

Not enough data

Not enough data

Shared Workspaces

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Additional Functionality

Customizable Questions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Face-to-Face

Not enough data

Not enough data

Survey Sample Management

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Phone-Based

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Panel Management

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Paper-Based

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Local Marketing[Hide 5 FeaturesShow 5 Features](javascript:void(0);)

Not enough data

Not enough data

Platform

Internationalization

Not enough data

Not enough data

User, Role, and Access Management

Not enough data

Not enough data

Performance and Reliability

Not enough data

Not enough data

Reporting and Dashboards

Not enough data

Not enough data

Mobile User Support

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Forsta](https://images.g2crowd.com/uploads/product/hd_favicon/0c14402d000f4bafe2fb6884c1d34f6c/forsta.jpg "Forsta")](https://www.g2.com/products/forsta/reviews)

Forsta

Small-Business(50 or fewer emp.)

28.0%

Mid-Market(51-1000 emp.)

42.9%

Enterprise(\> 1000 emp.)

29.1%

[![Reputation](https://images.g2crowd.com/uploads/product/hd_favicon/e42e14e54e8cc8a09b1c962154fce161/reputation.svg "Reputation")](https://www.g2.com/products/reputation/reviews)

Reputation

Small-Business(50 or fewer emp.)

28.6%

Mid-Market(51-1000 emp.)

45.6%

Enterprise(\> 1000 emp.)

25.8%

Small-Business

(50 or fewer emp.)

28.0%

28.6%

Mid-Market

(51-1000 emp.)

42.9%

45.6%

Enterprise

(\> 1000 emp.)

29.1%

25.8%

Reviewers' Industry

[![Forsta](https://images.g2crowd.com/uploads/product/hd_favicon/0c14402d000f4bafe2fb6884c1d34f6c/forsta.jpg "Forsta")](https://www.g2.com/products/forsta/reviews)
Forsta

Market Research

69.2%

Management Consulting

3.7%

Marketing and Advertising

3.1%

Pharmaceuticals

2.0%

Information Technology and Services

1.7%

Other

20.3%

[![Reputation](https://images.g2crowd.com/uploads/product/hd_favicon/e42e14e54e8cc8a09b1c962154fce161/reputation.svg "Reputation")](https://www.g2.com/products/reputation/reviews)
Reputation

Automotive

27.6%

Real Estate

27.5%

Hospital & Health Care

11.7%

Marketing and Advertising

3.6%

Hospitality

3.4%

Other

26.2%

Alternatives

**Forsta Alternatives**

 ![Qualtrics Customer Experience](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-customer-experience%282%29.svg "Qualtrics Customer Experience")

[
Qualtrics Customer Experience
](/products/qualtrics-customer-experience/reviews)

 ![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")

[
UserTesting
](/products/usertesting/reviews)

 ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")

[
Qualtrics Market Research
](/products/qualtrics-market-research/reviews)

 ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")

[
Birdeye
](/products/birdeye/reviews)

**Reputation Alternatives**

 ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")

[
Birdeye
](/products/birdeye/reviews)

 ![SOCi](https://images.g2crowd.com/uploads/product/hd_favicon/75e4c84354a52cc911139badfdcfe772/soci.SVG "SOCi")

[
SOCi
](/products/soci/reviews)

 ![Semrush](https://images.g2crowd.com/uploads/product/hd_favicon/e6c872117633137a9a91ffa14ee3ce41/semrush%282%29.svg "Semrush")

[
Semrush
](/products/semrush/reviews)

 ![Sprout Social](https://images.g2crowd.com/uploads/product/hd_favicon/23c97f84483973fc952fc0ce526a9227/sprout-social.svg "Sprout Social")

[
Sprout Social
](/products/sprout-social/reviews)

## Forsta vs Reputation

When assessing the two solutions, reviewers found Reputation easier to use, set up, and administer. Reviewers also preferred doing business with Reputation overall.

- Reviewers felt that Reputation meets the needs of their business better than Forsta.
- When comparing quality of ongoing product support, reviewers felt that Reputation is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Reputation over Forsta.