# Forsta vs Reputation Comparison

| | Forsta | Reputation | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 335 | 2,469 | 
| **Largest Market Segment** | Mid-Market (42.9% of reviews) | Mid-Market (45.6% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Forsta

Pros:
- Ease of Use (4 reviews)
- Insights (4 reviews)

Cons:
- Limited Options (3 reviews)
- Expensive (2 reviews)

### Reputation

Pros:
- Ease of Use (103 reviews)
- Review Management (90 reviews)

Cons:
- Improvement Needed (25 reviews)
- Reporting Issues (21 reviews)

---
## Ratings Comparison
| Rating | Forsta | Reputation | 
|---|---|---|
  | **Meets Requirements** | 8.3 (252 reviews) | 9.1 (1989 reviews) | 
  | **Ease of Use** | 8.1 (257 reviews) | 9.0 (2030 reviews) | 
  | **Ease of Setup** | 8.3 (97 reviews) | 8.6 (1142 reviews) | 
  | **Ease of Admin** | 7.8 (96 reviews) | 8.9 (876 reviews) | 
  | **Quality of Support** | 8.1 (251 reviews) | 8.9 (1772 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (94 reviews) | 8.9 (874 reviews) | 
  | **Product Direction (% positive)** | 7.9 (251 reviews) | 8.9 (1952 reviews) | 

---
## Pricing

### Forsta

#### Entry-Level Pricing

Plan: Forsta HX Essentials

Price: Contact Us

Description: Forsta’s HX Essentials program gives you all you need to kickstart a best-in-class CX program that helps you understand the full story of your customer.

Key Features:
- Standard Surveys
- Digital Feedback
- Connectors

[Learn more about Forsta](https://www.g2.com/products/forsta/reviews)

#### Free Trial

No

### Reputation

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | 9.2/10 | 11 |
| **Reputation** | N/A | N/A |

#### Reports

| Feature | Forsta | Reputation | 
|---|---|---|
| **Reports Interface** | 9.3 (10 reviews) | Not enough data | 
| **Steps to Answer** | 9.1 (9 reviews) | Not enough data | 
| **Graphs and Charts** | 9.4 (11 reviews) | Not enough data | 
| **Score Cards** | 9.1 (9 reviews) | Not enough data | 
| **Dashboards** | 9.2 (11 reviews) | Not enough data | 

#### Self Service 

| Feature | Forsta | Reputation | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Forsta | Reputation | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Forsta | Reputation | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Forsta | Reputation | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Data Visualization

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | 9.2/10 | 11 |
| **Reputation** | N/A | N/A |

#### Reports

| Feature | Forsta | Reputation | 
|---|---|---|
| **Reports Interface** | 9.3 (10 reviews) | Not enough data | 
| **Steps to Answer** | 9.1 (9 reviews) | Not enough data | 
| **Graphs and Charts** | 9.4 (11 reviews) | Not enough data | 
| **Score Cards** | 9.1 (9 reviews) | Not enough data | 
| **Dashboards** | 9.2 (11 reviews) | Not enough data | 

#### Reports

| Feature | Forsta | Reputation | 
|---|---|---|
| **Reports Interface** | 9.3 (9 reviews) | Not enough data | 
| **Share Reports** | 9.4 (8 reviews) | Not enough data | 
| **Steps to Answer** | 9.4 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | Forsta | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Visualization

| Feature | Forsta | Reputation | 
|---|---|---|
| **Graphs and Charts** | 9.3 (10 reviews) | Not enough data | 
| **Score Cards** | 9.1 (9 reviews) | Not enough data | 
| **Dashboards** | 9.3 (10 reviews) | Not enough data | 
| **Formats** | 8.9 (9 reviews) | Not enough data | 

#### Data Updates

| Feature | Forsta | Reputation | 
|---|---|---|
| **Historical Snapshots** | 8.3 (8 reviews) | Not enough data | 
| **Real-Time Updating** | 9.8 (9 reviews) | Not enough data | 

#### Collaboration

| Feature | Forsta | Reputation | 
|---|---|---|
| **Sharing** | 9.2 (8 reviews) | Not enough data | 
| **Co-Editing** | 8.8 (8 reviews) | Not enough data | 
| **Devices** | 9.3 (9 reviews) | Not enough data | 

#### Data Updates

| Feature | Forsta | Reputation | 
|---|---|---|
| **Historical Snapshots** | 8.5 (8 reviews) | Not enough data | 
| **Real-Time Updating** | 9.4 (9 reviews) | Not enough data | 
| **Email Reports** | 9.4 (9 reviews) | Not enough data | 

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | N/A | N/A |
| **Reputation** | 8.5/10 | 313 |

#### Social Analytics

| Feature | Forsta | Reputation | 
|---|---|---|
| **Competitor Analysis** | Not enough data | 8.3 (235 reviews) | 
| **Follower Analysis** | Not enough data | 8.5 (238 reviews) | 
| **Post Performance** | Not enough data | 8.7 (244 reviews) | 
| **Paid Campaign Tracking** | Not enough data | 8.4 (203 reviews) | 
| **Attribution** | Not enough data | 8.4 (209 reviews) | 
| **Hashtag Analytics** | Not enough data | 8.1 (169 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.3 (188 reviews) | 

#### Reports & Dashboards

| Feature | Forsta | Reputation | 
|---|---|---|
| **Report Customizability** | Not enough data | 8.7 (251 reviews) | 
| **Report Exporting** | Not enough data | 8.8 (248 reviews) | 
| **Scalability** | Not enough data | 8.7 (234 reviews) | 
| **White Label** | Not enough data | 8.2 (158 reviews) | 

#### Agentic AI - Social Media Analytics

| Feature | Forsta | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | 7.3/10 | 13 |
| **Reputation** | N/A | N/A |

#### User Response Methods

| Feature | Forsta | Reputation | 
|---|---|---|
| **Survey** | 8.6 (11 reviews) | Not enough data | 
| **Video Snippets** | 8.0 (9 reviews) | Not enough data | 
| **Video Interview** | 7.5 (8 reviews) | Not enough data | 
| **Photo Submission** | 7.2 (9 reviews) | Not enough data | 
| **Text/Notes** | 7.6 (13 reviews) | Not enough data | 

#### Participant Selection

| Feature | Forsta | Reputation | 
|---|---|---|
| **In-App** | 6.2 (11 reviews) | Not enough data | 
| **In-Store** | 6.9 (8 reviews) | Not enough data | 
| **On-Site** | 7.0 (9 reviews) | Not enough data | 
| **Recruitment Pool** | 7.1 (8 reviews) | Not enough data | 

#### Insights

| Feature | Forsta | Reputation | 
|---|---|---|
| **Analytics** | 7.4 (12 reviews) | Not enough data | 
| **Collaboration** | 7.4 (13 reviews) | Not enough data | 
| **Sorting** | 7.2 (13 reviews) | Not enough data | 

#### Generative AI

| Feature | Forsta | Reputation | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Local Listing Management

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | N/A | N/A |
| **Reputation** | 8.3/10 | 416 |

#### Listing Management

| Feature | Forsta | Reputation | 
|---|---|---|
| **Network Directory** | Not enough data | 8.2 (298 reviews) ✓ Verified | 
| **Data Aggregators** | Not enough data | 8.3 (302 reviews) ✓ Verified | 
| **Duplicate Monitoring** | Not enough data | 8.0 (302 reviews) | 
| **Optimization** | Not enough data | 8.1 (320 reviews) ✓ Verified | 

#### Performance

| Feature | Forsta | Reputation | 
|---|---|---|
| **Real-Time Updates** | Not enough data | 8.4 (346 reviews) ✓ Verified | 
| **Analytics** | Not enough data | 8.7 (369 reviews) ✓ Verified | 

### Consumer Video Feedback

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | 8.0/10 | 11 |
| **Reputation** | N/A | N/A |

#### Feedback Source

| Feature | Forsta | Reputation | 
|---|---|---|
| **Invitation** | Not enough data | Not enough data | 
| **Survey Link** | 8.7 (5 reviews) | Not enough data | 
| **App** | 7.8 (6 reviews) | Not enough data | 
| **Widget** | Not enough data | Not enough data | 
| **Recruitment Pool** | Not enough data | Not enough data | 

#### Feedback Management

| Feature | Forsta | Reputation | 
|---|---|---|
| **Media Library** | 9.0 (7 reviews) | Not enough data | 
| **Sorting** | 8.0 (5 reviews) | Not enough data | 
| **Sharing** | 8.3 (5 reviews) | Not enough data | 
| **Privacy** | 8.9 (6 reviews) | Not enough data | 

#### Insights

| Feature | Forsta | Reputation | 
|---|---|---|
| **Human Transcription** | 6.9 (7 reviews) | Not enough data | 
| **Computer Transcription** | 6.3 (5 reviews) | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Demo Automation

| Feature | Forsta | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **AI Demo Agent or Avatar ** | Not enough data | Not enough data | 

### Local SEO

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | N/A | N/A |
| **Reputation** | 9.0/10 | 200 |

#### Local Search Optimization

| Feature | Forsta | Reputation | 
|---|---|---|
| **Rank Tracking** | Not enough data | 8.9 (146 reviews) | 
| **Online Listings** | Not enough data | 8.8 (161 reviews) ✓ Verified | 
| **Google My Business** | Not enough data | 9.1 (176 reviews) | 
| **Reputation Management** | Not enough data | 9.3 (186 reviews) ✓ Verified | 
| **Social Media** | Not enough data | 8.7 (156 reviews) ✓ Verified | 
| **Dashboards and Reporting** | Not enough data | 9.1 (182 reviews) ✓ Verified | 

### Competitive Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | N/A | N/A |
| **Reputation** | 8.6/10 | 283 |

#### Platform Basics

| Feature | Forsta | Reputation | 
|---|---|---|
| **Centralized Platform** | Not enough data | 9.2 (238 reviews) | 
| **Web Tracking** | Not enough data | 8.8 (226 reviews) | 

#### Agentic AI - Competitive Intelligence

| Feature | Forsta | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.7 (5 reviews) | 

#### Platform Data

| Feature | Forsta | Reputation | 
|---|---|---|
| **Product Details** | Not enough data | 8.8 (226 reviews) | 
| **Customer Feedback & Reviews** | Not enough data | 9.4 (269 reviews) | 
| **Channel Acquisition** | Not enough data | 8.4 (195 reviews) | 

#### Platform Content 

| Feature | Forsta | Reputation | 
|---|---|---|
| **Battlecards** | Not enough data | Feature Not Available | 

#### Platform Reporting

| Feature | Forsta | Reputation | 
|---|---|---|
| **Customizable Dashboard** | Not enough data | 9.0 (239 reviews) | 
| **Benchmark Reporting** | Not enough data | 9.1 (236 reviews) | 

### Video Interviewing

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | 7.6/10 | 5 |
| **Reputation** | N/A | N/A |

#### Platform Basics

| Feature | Forsta | Reputation | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Performance** | 7.0 (5 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.0 (5 reviews) | Not enough data | 

#### Platform Content

| Feature | Forsta | Reputation | 
|---|---|---|
| **Technology** | 7.3 (5 reviews) | Not enough data | 
| **File Sharing** | 8.0 (5 reviews) | Not enough data | 
| **Customization** | 7.0 (5 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Forsta | Reputation | 
|---|---|---|
| **Mobility** | 8.0 (5 reviews) | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Dashboards** | 7.7 (5 reviews) | Not enough data | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | N/A | N/A |
| **Reputation** | 7.7/10 | 513 |

#### Content & Collaboration

| Feature | Forsta | Reputation | 
|---|---|---|
| **Content Calendar** | Not enough data | 8.8 (391 reviews) | 
| **Content Library** | Not enough data | 8.4 (367 reviews) | 
| **Shared Inbox** | Not enough data | 8.4 (322 reviews) | 
| **Approval Workflows** | Not enough data | 8.4 (324 reviews) | 
| **Users and Permissions** | Not enough data | 8.7 (370 reviews) | 
| **Content Creation** | Not enough data | 8.3 (313 reviews) | 

#### Social Management

| Feature | Forsta | Reputation | 
|---|---|---|
| **Social Analytics** | Not enough data | 8.6 (422 reviews) | 
| **Social Publishing** | Not enough data | 8.7 (433 reviews) | 
| **Campaign Optimization** | Not enough data | 8.5 (379 reviews) | 
| **Social Engagement** | Not enough data | 8.7 (424 reviews) | 
| **Social Ads** | Not enough data | 8.3 (346 reviews) | 
| **Campaign Planning** | Not enough data | 8.3 (299 reviews) | 
| **Hashtag Capabilites** | Not enough data | 8.2 (184 reviews) | 

#### Agentic AI - Social Media Management

| Feature | Forsta | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.0 (15 reviews) | 
| **Multi-step Planning** | Not enough data | 6.6 (17 reviews) | 
| **Cross-system Integration** | Not enough data | 5.8 (17 reviews) | 
| **Adaptive Learning** | Not enough data | 6.3 (17 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.8 (17 reviews) | 
| **Proactive Assistance** | Not enough data | 6.2 (17 reviews) | 
| **Decision Making** | Not enough data | 7.0 (17 reviews) | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | 8.4/10 | 90 |
| **Reputation** | 8.4/10 | 725 |

#### Analytics

| Feature | Forsta | Reputation | 
|---|---|---|
| **Net Promoter Score (NPS)** | 8.6 (37 reviews) | 8.8 (572 reviews) | 
| **Customer Satisfaction (CSAT) Score** | 8.4 (38 reviews) | 8.9 (598 reviews) | 
| **Customer Effort Score (CES)** | 8.3 (30 reviews) | 8.8 (552 reviews) | 
| **Gamification** | 7.5 (34 reviews) | 8.2 (486 reviews) | 

#### Customization

| Feature | Forsta | Reputation | 
|---|---|---|
| **Stakeholder Management** | 8.2 (35 reviews) | 8.4 (479 reviews) | 
| **Multilanguage Support** | 9.0 (60 reviews) | 8.2 (462 reviews) | 
| **Multiple Branding Support** | 8.3 (48 reviews) | 8.6 (491 reviews) | 
| **Vertical-specific Solutions** | 8.5 (40 reviews) | 8.4 (472 reviews) | 

#### Generative AI

| Feature | Forsta | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.4 (109 reviews) | 
| **AI Text Summarization** | Not enough data | 8.3 (104 reviews) | 

#### Agentic AI - Experience Management

| Feature | Forsta | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (8 reviews) | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | N/A | N/A |
| **Reputation** | 7.0/10 | 46 |

#### Collection

| Feature | Forsta | Reputation | 
|---|---|---|
| **Authentication** | Not enough data | 7.0 (24 reviews) | 
| **Review Forms** | Not enough data | 7.9 (28 reviews) | 
| **Personalization** | Not enough data | 7.7 (25 reviews) | 
| **Engagement** | Not enough data | 8.3 (25 reviews) | 
| **Community Q&A** | Not enough data | 6.7 (24 reviews) | 

#### Agentic AI - Review Management

| Feature | Forsta | Reputation | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 5.5 (19 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.5 (20 reviews) | 

#### Moderation

| Feature | Forsta | Reputation | 
|---|---|---|
| **Reviewer Validation** | Not enough data | 7.4 (25 reviews) | 
| **Response Types** | Not enough data | 7.5 (25 reviews) | 
| **Legal Agreements** | Not enough data | 7.3 (23 reviews) | 

#### Use Cases

| Feature | Forsta | Reputation | 
|---|---|---|
| **E-commerce** | Not enough data | 7.0 (22 reviews) | 
| **Retail** | Not enough data | 7.3 (21 reviews) | 
| **Customer Service** | Not enough data | 7.4 (23 reviews) | 

#### Administration

| Feature | Forsta | Reputation | 
|---|---|---|
| **Incentives** | Not enough data | 5.9 (21 reviews) | 
| **Syndication** | Not enough data | 7.8 (22 reviews) | 
| **Insights** | Not enough data | 8.4 (28 reviews) | 
| **Content** | Not enough data | 7.5 (22 reviews) | 
| **Sampling** | Not enough data | 6.1 (21 reviews) | 

#### Display Options

| Feature | Forsta | Reputation | 
|---|---|---|
| **Badges** | Not enough data | 6.7 (20 reviews) | 
| **Widgets** | Not enough data | 6.3 (20 reviews) | 
| **Integration & APIs** | Not enough data | 6.4 (24 reviews) | 
| **Marketing** | Not enough data | 7.2 (20 reviews) | 

#### Generative AI

| Feature | Forsta | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.6 (19 reviews) | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | 8.3/10 | 12 |
| **Reputation** | N/A | N/A |

#### Feedback Management

| Feature | Forsta | Reputation | 
|---|---|---|
| **Tagging** | 7.9 (8 reviews) | Not enough data | 
| **Segmentation** | 8.7 (10 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 9.2 (12 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | Forsta | Reputation | 
|---|---|---|
| **Thematic Analysis** | 8.7 (5 reviews) | Not enough data | 
| **Sentiment Analysis** | 6.2 (7 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | 8.3 (8 reviews) | Not enough data | 

#### Feedback Sources

| Feature | Forsta | Reputation | 
|---|---|---|
| **Online Reviews** | 9.0 (8 reviews) | Not enough data | 
| **Surveys** | 9.8 (11 reviews) | Not enough data | 
| **Social Media** | 7.4 (9 reviews) | Not enough data | 
| **Customer Service Channels** | 8.1 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | Forsta | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | 8.7/10 | 17 |
| **Reputation** | N/A | N/A |

#### Survey Management

| Feature | Forsta | Reputation | 
|---|---|---|
| **Survey Builder** | 8.7 (17 reviews) | Not enough data | 
| **Question Types** | 9.0 (16 reviews) | Not enough data | 
| **Templates** | 8.5 (17 reviews) | Not enough data | 
| **Survey Distribution** | 9.1 (15 reviews) | Not enough data | 

#### Survey Customization

| Feature | Forsta | Reputation | 
|---|---|---|
| **Branching/Skip Logic** | 9.1 (15 reviews) | Not enough data | 
| **Branding** | 8.4 (16 reviews) | Not enough data | 
| **Multimedia Support** | 8.5 (16 reviews) | Not enough data | 
| **Multilingual Surveys** | 8.5 (14 reviews) | Not enough data | 

#### Survey Insights

| Feature | Forsta | Reputation | 
|---|---|---|
| **Reporting & Analytics** | 8.8 (17 reviews) | Not enough data | 
| **BI Tools Integration** | 8.1 (12 reviews) | Not enough data | 
| **Data Exporting** | 9.1 (16 reviews) | Not enough data | 
| **Permissions** | 8.5 (17 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | Forsta | Reputation | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | N/A | N/A |
| **Reputation** | 8.8/10 | 318 |

#### Monitoring & Listening

| Feature | Forsta | Reputation | 
|---|---|---|
| **Social Measurement** | Not enough data | 8.9 (242 reviews) | 
| **Influencer Identification** | Not enough data | 8.5 (189 reviews) | 
| **Brand Monitoring** | Not enough data | 8.7 (174 reviews) | 
| **Keyword Tracking** | Not enough data | 8.7 (150 reviews) | 
| **Trend Analysis** | Not enough data | 8.7 (162 reviews) | 
| **Competitor Analysis** | Not enough data | 8.5 (154 reviews) | 

#### Agentic AI - Social Media Listening Tools

| Feature | Forsta | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Data Management & Analysis

| Feature | Forsta | Reputation | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 8.8 (240 reviews) | 
| **Social Reporting** | Not enough data | 9.0 (247 reviews) | 
| **Alerts and Notifications** | Not enough data | 9.0 (183 reviews) | 
| **Advanced Data Filtering** | Not enough data | 8.7 (154 reviews) | 

### Text Analysis

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | 9.7/10 | 5 |
| **Reputation** | N/A | N/A |

#### Setup

| Feature | Forsta | Reputation | 
|---|---|---|
| **Integration** | Not enough data | Not enough data | 
| **Maintenance** | 9.7 (5 reviews) | Not enough data | 
| **No-Code** | Not enough data | Not enough data | 

#### Data

| Feature | Forsta | Reputation | 
|---|---|---|
| **Security** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 

#### Analysis

| Feature | Forsta | Reputation | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **Named entity recognition** | Not enough data | Not enough data | 
| **Keyphrase Extraction** | Not enough data | Not enough data | 
| **Topic Analysis** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Language Identification** | Not enough data | Not enough data | 
| **Syntax/Part of Speech Parsing** | Not enough data | Not enough data | 

#### Customization

| Feature | Forsta | Reputation | 
|---|---|---|
| **Pre-Built Parameterization** | Not enough data | Not enough data | 
| **Custom Extension** | Not enough data | Not enough data | 
| **Compositionality** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Forsta | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | N/A | N/A |
| **Reputation** | 8.7/10 | 504 |

#### Generative AI

| Feature | Forsta | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Process

| Feature | Forsta | Reputation | 
|---|---|---|
| **Mentions** | Not enough data | 8.7 (360 reviews) | 
| **Tickets** | Not enough data | 8.4 (342 reviews) | 
| **Macros** | Not enough data | 8.4 (316 reviews) | 

#### Channels

| Feature | Forsta | Reputation | 
|---|---|---|
| **Email** | Not enough data | 9.0 (371 reviews) | 
| **Social** | Not enough data | 9.1 (406 reviews) | 
| **Live Chat** | Not enough data | 8.4 (312 reviews) | 
| **Phone** | Not enough data | 8.5 (325 reviews) | 
| **Text** | Not enough data | 8.7 (335 reviews) | 

#### Insight

| Feature | Forsta | Reputation | 
|---|---|---|
| **Surveys** | Not enough data | 9.2 (406 reviews) | 
| **Reporting** | Not enough data | 9.1 (428 reviews) | 
| **Visitor Activity** | Not enough data | Feature Not Available | 
| **Help Desk** | Not enough data | 8.6 (348 reviews) | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | N/A | N/A |
| **Reputation** | N/A | N/A |

#### Generative AI

| Feature | Forsta | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Consumer Insights Platforms

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | N/A | N/A |
| **Reputation** | N/A | N/A |

#### Survey Design - Consumer Insights Platforms

| Feature | Forsta | Reputation | 
|---|---|---|
| **Multi-Use Methodologies** | Not enough data | Not enough data | 
| **Industry & Locale Adaptability** | Not enough data | Not enough data | 
| **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | 
| **Self-Serve Survey Builder** | Not enough data | Not enough data | 
| **AI Smart Probes** | Not enough data | Not enough data | 

#### Audience Access - Consumer Insights Platforms

| Feature | Forsta | Reputation | 
|---|---|---|
| **Flexible Audience Options** | Not enough data | Not enough data | 
| **Customer Data Upload** | Not enough data | Not enough data | 
| **Consumer Panels** | Not enough data | Not enough data | 

#### Data Collection - Consumer Insights Platforms

| Feature | Forsta | Reputation | 
|---|---|---|
| **Rapid Research** | Not enough data | Not enough data | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Mobile / Mixed Mode** | Not enough data | Not enough data | 

#### Analytics - Consumer Insights Platforms

| Feature | Forsta | Reputation | 
|---|---|---|
| **AI-Powered Insights** | Not enough data | Not enough data | 
| **Qualitative Research Support** | Not enough data | Not enough data | 
| **Benchmarking & Norms** | Not enough data | Not enough data | 

#### Collaboration - Consumer Insights Platforms

| Feature | Forsta | Reputation | 
|---|---|---|
| **Dashboards & Embedded Integrations** | Not enough data | Not enough data | 
| **Embeddable Reports** | Not enough data | Not enough data | 
| **Shared Workspaces** | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | N/A | N/A |
| **Reputation** | 7.9/10 | 1262 |

#### Consumer Intelligence

| Feature | Forsta | Reputation | 
|---|---|---|
| **Customer Feedback** | Not enough data | 9.0 (1060 reviews) ✓ Verified | 
| **Competitive Intelligence** | Not enough data | 8.6 (937 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.8 (1010 reviews) ✓ Verified | 

#### Reporting

| Feature | Forsta | Reputation | 
|---|---|---|
| **Revenue Reporting** | Not enough data | Feature Not Available | 
| **Corporate Reporting** | Not enough data | 8.6 (925 reviews) ✓ Verified | 
| **Dashboard** | Not enough data | 9.1 (1141 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | Forsta | Reputation | 
|---|---|---|
| **Social Networks Monitoring** | Not enough data | 8.6 (962 reviews) ✓ Verified | 
| **Social Media Management** | Not enough data | 8.6 (947 reviews) ✓ Verified | 
| **Digital Media Monitoring** | Not enough data | 8.5 (881 reviews) | 

#### In-House Management

| Feature | Forsta | Reputation | 
|---|---|---|
| **Employee Performance** | Not enough data | Feature Not Available | 
| **Team Workflow** | Not enough data | 8.5 (850 reviews) | 

#### Generative AI

| Feature | Forsta | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (392 reviews) | 

#### Agentic AI - Online Reputation Management

| Feature | Forsta | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.8 (33 reviews) | 
| **Multi-step Planning** | Not enough data | 6.6 (31 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (36 reviews) | 
| **Adaptive Learning** | Not enough data | 6.8 (32 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (32 reviews) | 
| **Decision Making** | Not enough data | 7.0 (30 reviews) | 

### Local Marketing

| Product | Score | Reviews |
|---|---|---|
| **Forsta** | N/A | N/A |
| **Reputation** | N/A | N/A |

#### Platform

| Feature | Forsta | Reputation | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Experience Management Software](https://www.g2.com/categories/experience-management)

**Unique to Forsta (8):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Consumer Video Feedback Software](https://www.g2.com/categories/consumer-video-feedback), [User Research Tools](https://www.g2.com/categories/user-research), [Text Analysis Software](https://www.g2.com/categories/text-analysis), [Video Interviewing Software](https://www.g2.com/categories/video-interviewing), [Survey Software](https://www.g2.com/categories/survey), [Data Visualization Tools](https://www.g2.com/categories/data-visualization-tools), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)

**Unique to Reputation (11):** [Multi-Location Marketing Platforms](https://www.g2.com/categories/multi-location-marketing-platforms), [Competitive Intelligence Tools](https://www.g2.com/categories/competitive-intelligence), [Local Listing Management Software](https://www.g2.com/categories/local-listing-management), [Local SEO Software](https://www.g2.com/categories/local-seo), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Suites](https://www.g2.com/categories/social-media-suites), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools), [Review Management Software](https://www.g2.com/categories/review-management-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Forsta | Reputation | 
|---|---|---|
| **Small-Business** | 28.0% | 28.6% | 
| **Mid-Market** | 42.9% | 45.6% | 
| **Enterprise** | 29.1% | 25.8% | 

### By Industry

#### Forsta

- **Market Research:** 69.2%
- **Management Consulting:** 3.7%
- **Marketing and Advertising:** 3.1%
- **Pharmaceuticals:** 2.0%
- **Information Technology and Services:** 1.7%
- **Consumer Goods:** 1.7%
- **Hospital & Health Care:** 1.4%
- **Telecommunications:** 1.4%
- **Research:** 1.4%
- **Financial Services:** 1.4%
- **Other:** 13.2%

#### Reputation

- **Automotive:** 27.6%
- **Real Estate:** 27.5%
- **Hospital & Health Care:** 11.7%
- **Marketing and Advertising:** 3.6%
- **Hospitality:** 3.4%
- **Commercial Real Estate:** 2.9%
- **Health, Wellness and Fitness:** 2.5%
- **Retail:** 2.5%
- **Consumer Services:** 2.5%
- **Construction:** 1.7%
- **Other:** 14.0%

---
## Alternatives

### Alternatives to Forsta

- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (955 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (528 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23748 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2066 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4162 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [InMoment Experience Improvement (XI) Platform](https://www.g2.com/products/inmoment-experience-improvement-xi-platform/reviews) — 4.7/5 stars (319 reviews)

### Alternatives to Reputation

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4162 reviews)
- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4652 reviews)
- [Semrush](https://www.g2.com/products/semrush/reviews) — 4.4/5 stars (4016 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6604 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1124 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7345 reviews)
- [Alchemer Reputation Management](https://www.g2.com/products/alchemer-reputation-management/reviews) — 4.5/5 stars (120 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (537 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
- [Synup](https://www.g2.com/products/synup/reviews) — 4.5/5 stars (315 reviews)

---
## Top Discussions

### Forsta

- Title: [I was stuck at a point where i wanted to randomise the answer options in pattern 1.2.3 or 3.2.1, how can we do that instead of making 2 seperate questions and punching options in similar order?](https://www.g2.com/discussions/25939-i-was-stuck-at-a-point-where-i-wanted-to-randomise-the-answer-options-in-pattern-1-2-3-or-3-2-1-how-can-we-do-that-instead-of-making-2-seperate-questions-and-punching-options-in-similar-order) — 2 comments, 1 upvote
  > **Top comment:** "Hi Nadeem - Happy to help! What company are you with & what is your email? - I will open a ticket for you so that our support team can provide you with the..."
- Title: [Is there any way that can allow me to see the backend codes like we can see in similar tool such as Decipher?](https://www.g2.com/discussions/25344-is-there-any-way-that-can-allow-me-to-see-the-backend-codes-like-we-can-see-in-similar-tool-such-as-decipher) — 2 comments, 1 upvote
  > **Top comment:** "Yes you can see the back end codes in Confirmit as well. There are separate folders created at the end for Themes, Question Skins and HTML styles used in the..."
- Title: [When will  ConfirmIT match inbuilt mobile layout like Decipher and Qualtrics as I feel this is one feature giving plus point to other competitors?](https://www.g2.com/discussions/when-will-confirmit-match-inbuilt-mobile-layout-like-decipher-and-qualtrics-as-i-feel-this-is-one-feature-giving-plus-point-to-other-competitors) — 2 comments, 1 upvote
  > **Top comment:** "A big thank you to Confirmit support for clearing my doubt , I have been naïve and unaware how to make best use of responsive layout. It is working for me..."
- Title: [Are confirmit surveys legit?](https://www.g2.com/discussions/are-confirmit-surveys-legit) — 1 comment
  > **Top comment:** "yes"
- Title: [Future of Forsta Plus](https://www.g2.com/discussions/future-of-forsta-plus) — 1 comment, 1 upvote
  > **Top comment:** "Hi Abhishek,

Forsta continues to support and bring innovation on both the Forsta Plus (Confirmit) and Forsta Surveys  (Decipher) products. 
Over time,..."

### Reputation

- Title: [Can you use Facebook Live from the Reputation app?](https://www.g2.com/discussions/24836-can-you-use-facebook-live-from-the-reputation-app) — 3 comments, 2 upvotes
  > **Top comment:** "Brian, I have used Facebook Live quite a bit, but have not used the Reputation portal yet - sorry."
- Title: [Can customers recieve email request?  Is Reputation only text capable?](https://www.g2.com/discussions/can-customers-recieve-email-request-is-reputation-only-text-capable) — 2 comments, 1 upvote
  > **Top comment:** "All thanks to Mr Jackson Johnny for helping with my profits and making my fifth withdrawal possible. I'm here to share an amazing life changing opportunity..."
- Title: [What is the biggest negative of the platform?](https://www.g2.com/discussions/what-is-the-biggest-negative-of-the-platform) — 2 comments
  > **Top comment:** "Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds..."
- Title: [Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?](https://www.g2.com/discussions/40490-can-we-possibly-work-with-sites-like-indeed-com-or-glassdoor-com-to-set-up-profiles-correctly) — 2 comments, 2 upvotes
  > **Top comment:** "Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds..."
- Title: [How much does reputation com cost?](https://www.g2.com/discussions/how-much-does-reputation-com-cost) — 1 comment
  > **Top comment:** "Not sure about this..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/forsta-vs-reputation)