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Compare Forsta and Gainsight Product Experience 
Featured Products
At a Glance
Market Segments
Mid-Market (42.8% of reviews)
Mid-Market (61.9% of reviews)
Entry-Level Pricing
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No pricing available
Forsta
Star Rating
(331)4.2 out of 5
Market Segments
Mid-Market (42.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about ForstaGainsight Product Experience
Star Rating
(240)4.4 out of 5
Market Segments
Mid-Market (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Gainsight Product ExperienceForsta vs Gainsight Product Experience
When assessing the two solutions, reviewers found Forsta easier to use and set up. However, Gainsight Product Experience is easier to administer. Reviewers also preferred doing business with Gainsight Product Experience overall.
- Reviewers felt that Gainsight Product Experience meets the needs of their business better than Forsta.
- When comparing quality of ongoing product support, reviewers felt that Gainsight Product Experience is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Gainsight Product Experience over Forsta.
Pricing
Entry-Level Pricing
Forsta
Forsta HX Essentials
Contact Us
Forsta’s HX Essentials program gives you all you need to kickstart a best-in-class CX program that helps you understand the full story of your customer.
- Standard Surveys
- Digital Feedback
- Connectors
Gainsight Product Experience
No pricing availableFree Trial
Forsta
No trial information availableGainsight Product Experience
Free Trial is available
Ratings
Meets Requirements
8.3
249
8.5
192
Ease of Use
8.1
254
7.7
194
Ease of Setup
8.3
95
7.3
96
Ease of Admin
7.9
95
8.0
96
Quality of Support
8.1
248
8.8
173
Has the product been a good partner in doing business?
8.4
94
8.9
93
Product Direction (% positive)
7.9
248
8.6
184
Features by Category
Reports
9.3
10
Not enough data
9.1
9
Not enough data
9.4
11
Not enough data
9.1
9
Not enough data
9.2
11
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
9.3
10
Not enough data
9.1
9
Not enough data
9.4
11
Not enough data
9.1
9
Not enough data
9.2
11
Not enough data
Reports
9.3
9
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Visualization
9.3
10
Not enough data
9.1
9
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
Data Updates
8.3
8
Not enough data
9.8
9
Not enough data
Collaboration
9.2
8
Not enough data
8.8
8
Not enough data
9.3
9
Not enough data
Data Updates
8.5
8
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
User Response Methods
8.6
11
8.9
32
8.0
9
Feature Not Available
7.5
8
Feature Not Available
7.2
9
Feature Not Available
7.6
13
7.9
27
Participant Selection
6.2
11
8.5
34
6.9
8
Feature Not Available
7.0
9
7.7
22
7.1
8
6.7
19
Insights
7.4
12
8.2
35
7.4
13
7.6
30
7.2
13
7.7
27
Generative AI
Not enough data
6.7
9
User Analysis
Not enough data
8.8
78
Not enough data
8.2
88
User Support
Not enough data
8.2
82
Not enough data
8.1
45
Not enough data
8.3
61
Walkthrough Type
Not enough data
8.3
54
Not enough data
8.5
72
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
Not enough data
7.9
114
Not enough data
8.4
118
Not enough data
7.8
103
Not enough data
7.4
100
Not enough data
7.2
81
Not enough data
7.4
94
Not enough data
7.2
72
Not enough data
7.2
87
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Source
Not enough data
Not enough data
8.7
5
Not enough data
7.8
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
9.0
7
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.9
6
Not enough data
Insights
6.9
7
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
Platform Content
7.3
5
Not enough data
8.0
5
Not enough data
7.0
5
Not enough data
Platform Additional Functionality
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
Analytics
8.6
36
Not enough data
8.4
38
Not enough data
8.3
30
Not enough data
7.5
34
Not enough data
Customization
8.1
34
Not enough data
9.0
59
Not enough data
8.4
47
Not enough data
8.5
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.9
8
Not enough data
8.7
10
Not enough data
9.2
12
Not enough data
Feedback Analysis
8.7
5
Not enough data
6.2
7
Not enough data
8.3
8
Not enough data
Feedback Sources
9.0
8
Not enough data
9.8
11
Not enough data
7.4
9
Not enough data
8.1
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.8
16
Not enough data
8.9
15
Not enough data
8.4
16
Not enough data
9.0
14
Not enough data
Survey Customization
9.0
14
Not enough data
8.3
15
Not enough data
8.4
15
Not enough data
8.3
13
Not enough data
Survey Insights
8.8
16
Not enough data
7.9
11
Not enough data
9.0
15
Not enough data
8.4
16
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Planning
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Workflow Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Forsta and Gainsight Product Experience are categorized as User Research
Unique Categories
Forsta is categorized as Feedback Analytics, Experience Management, Consumer Video Feedback, Text Analysis, Video Interviewing, Survey, Data Visualization, and Consumer Insights Platforms
Gainsight Product Experience is categorized as Product Analytics, Digital Adoption Platform, and Product Management
Reviews
Reviewers' Company Size
Forsta
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gainsight Product Experience
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
68.8%
Management Consulting
3.8%
Marketing and Advertising
3.1%
Pharmaceuticals
2.1%
Information Technology and Services
1.7%
Other
20.5%
Computer Software
38.1%
Information Technology and Services
14.0%
Hospital & Health Care
4.2%
Education Management
3.8%
Marketing and Advertising
3.0%
Other
36.9%
Alternatives
Discussions
I was stuck at a point where i wanted to randomise the answer options in pattern 1.2.3 or 3.2.1, how can we do that instead of making 2 seperate questions and punching options in similar order?
2 Comments
ML
Hello Nadeem - Just select "Flipped" in answer list display order property and it will give you the desired results i.e. it will display the options as...Read more
When will ConfirmIT match inbuilt mobile layout like Decipher and Qualtrics as I feel this is one feature giving plus point to other competitors?
2 Comments
MS
A big thank you to Confirmit support for clearing my doubt , I have been naïve and unaware how to make best use of responsive layout. It is working for me...Read more
Is there any way that can allow me to see the backend codes like we can see in similar tool such as Decipher?
2 Comments
ML
Yes you can see the back end codes in Confirmit as well. There are separate folders created at the end for Themes, Question Skins and HTML styles used in the...Read more
What is Gainsight PX?
1 Comment
GH
Gainsight PX is a product intelligence and communication tool that helps you track usage trends, user engagement, user retention, provides onboarding...Read more
What is Gainsight software?
1 Comment
EN
GainSight PX is a tool that monitor users' usage of software in the cloud. Read more
Gainsight Product Experience has no more discussions with answers
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