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Compare Forrester and GigaOM 
At a Glance
Market Segments
Small-Business (37.1% of reviews)
Small-Business (72.7% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 1 Seat Per Month
Forrester
Star Rating
(38)4.3 out of 5
Market Segments
Small-Business (37.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ForresterGigaOM
Star Rating
(11)3.9 out of 5
Market Segments
Small-Business (72.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Trial 1 Seat Per Month
Learn more about GigaOMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Forrester excels in its "Quality of Support," with a score of 8.8, indicating that users find the support team responsive and helpful, while GigaOM's support quality is less emphasized, leading to a score that does not reflect the same level of satisfaction.
- Users report that Forrester's "Ease of Use" is rated at 8.2, suggesting a user-friendly interface that simplifies navigation and functionality, whereas GigaOM's lower rating indicates potential challenges in usability that may frustrate new users.
- Reviewers mention that Forrester has a strong "Product Direction" score of 8.7, which reflects a positive outlook on the software's future developments and enhancements, while GigaOM's score of 6.1 suggests uncertainty among users regarding its roadmap and feature updates.
- G2 users highlight that Forrester's "Meets Requirements" score of 8.9 shows that it effectively fulfills user needs, whereas GigaOM's performance in this area is not as strong, indicating possible gaps in functionality that may not meet all user expectations.
- Users on G2 appreciate Forrester's extensive number of reviews (36), which provides a wealth of user experiences and insights, while GigaOM's limited reviews (11) may not offer as comprehensive a perspective for potential buyers.
- Users say that Forrester's entry-level pricing structure is more favorable, as it offers a free trial, allowing users to test the software before committing, while GigaOM does not provide a similar opportunity, which could deter potential customers from exploring its features.
Pricing
Entry-Level Pricing
Forrester
No pricing availableGigaOM
INDIVIDUAL | MONTHLY
Free Trial
1 Seat Per Month
Monthly individual access to the latest research for making decisions and purchasing technologies
- 30 day free trial
- Access to Benchmark Reports
- Access to Case Studies
Free Trial
Forrester
No trial information availableGigaOM
Free Trial is available
Ratings
Meets Requirements
8.9
22
Not enough data
Ease of Use
8.3
23
Not enough data
Ease of Setup
8.7
5
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
8.8
21
Not enough data
Has the product been a good partner in doing business?
8.5
12
Not enough data
Product Direction (% positive)
8.7
27
6.1
6
Categories
Categories
Shared Categories
Forrester and GigaOM are categorized as Technology Research Services
Unique Categories
Forrester has no unique categories
GigaOM has no unique categories
Reviews
Reviewers' Company Size
Forrester
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GigaOM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.9%
Information Technology and Services
11.1%
Financial Services
11.1%
Marketing and Advertising
8.3%
Accounting
8.3%
Other
47.2%
Computer Software
45.5%
Pharmaceuticals
9.1%
Marketing and Advertising
9.1%
Logistics and Supply Chain
9.1%
Information Technology and Services
9.1%
Other
18.2%
Alternatives
Discussions
How does Forrester work?
1 Comment
AB
Forrester is solid for vendor comparisons but I prefer Gartner for any other in-depth research . The reports that they generate are too simplified to be...Read more
Forrester has no more discussions with answers
GigaOM has no discussions with answers
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