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Forrester vs Gartner Comparison - What are their main differences? 
At a Glance
Market Segments
Small-Business (37.1% of reviews)
Mid-Market (38.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Forrester
Star Rating
(38)4.3 out of 5
Market Segments
Small-Business (37.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ForresterGartner
Star Rating
(86)4.0 out of 5
Market Segments
Mid-Market (38.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GartnerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gartner excels in its "Ease of Setup" with a score of 8.6, making it a preferred choice for teams looking to implement software quickly, while Forrester lacks a score in this area, indicating potential challenges in initial setup.
- Reviewers mention that Gartner's "Quality of Support" is rated at 8.2, which some users find satisfactory, but Forrester outshines with a higher score of 8.8, suggesting a more responsive and helpful support team.
- G2 users highlight that Gartner has a strong "Meets Requirements" score of 8.6, indicating that it effectively fulfills user needs, whereas Forrester slightly edges ahead with a score of 8.9, showing a better alignment with user expectations.
- Users on G2 report that Gartner's "Product Direction" score of 8.1 reflects some concerns about future updates, while Forrester's higher score of 8.7 suggests a more promising roadmap and commitment to innovation.
- Reviewers mention that Gartner is particularly favored in the "Ease of Admin" category with a score of 8.8, which users find beneficial for ongoing management, while Forrester does not provide a score, indicating potential administrative complexities.
- Users say that while both products are strong contenders, Forrester's higher overall G2 rating of 4.3 compared to Gartner's 4.0 suggests a more favorable reception among users, particularly in the small-business segment where Forrester has a significant presence.
Pricing
Entry-Level Pricing
Forrester
No pricing availableGartner
No pricing availableFree Trial
Forrester
No trial information availableGartner
No trial information availableRatings
Meets Requirements
8.9
22
8.6
61
Ease of Use
8.3
23
8.6
61
Ease of Setup
8.7
5
8.8
16
Ease of Admin
Not enough data
8.8
12
Quality of Support
8.8
21
8.2
57
Has the product been a good partner in doing business?
8.5
12
8.4
24
Product Direction (% positive)
8.7
27
8.2
66
Categories
Categories
Shared Categories
Forrester and Gartner are categorized as Technology Research Services
Unique Categories
Forrester has no unique categories
Gartner has no unique categories
Reviews
Reviewers' Company Size
Forrester
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gartner
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.9%
Information Technology and Services
11.1%
Financial Services
11.1%
Marketing and Advertising
8.3%
Accounting
8.3%
Other
47.2%
Information Technology and Services
31.0%
Computer Software
13.1%
Marketing and Advertising
6.0%
Hospital & Health Care
4.8%
Education Management
4.8%
Other
40.5%
Alternatives
Discussions
How does Forrester work?
1 Comment
AB
Forrester is solid for vendor comparisons but I prefer Gartner for any other in-depth research . The reports that they generate are too simplified to be...Read more
Forrester has no more discussions with answers
What services Gartner provide?
1 Comment
SG
Consulting, tools and templates for better decision making.Read more
Gartner has no more discussions with answers
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