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At a Glance
Market Segments
Small-Business (37.1% of reviews)
Small-Business (48.7% of reviews)
Entry-Level Pricing
No pricing available
Free Per Year
Forrester
Star Rating
(38)4.3 out of 5
Market Segments
Small-Business (37.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ForresterG2 Profile and Reviews
Star Rating
(4,123)4.7 out of 5
Market Segments
Small-Business (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Year
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users on G2 report that G2.com excels in "Ease of Use" with a score of 9.4, making it highly accessible for small businesses, while Forrester's score of 8.2 indicates a steeper learning curve that some users find challenging.
- Reviewers mention that G2.com offers a superior "Review Search" feature with a score of 9.3, allowing users to easily find relevant reviews, whereas Forrester's lower score in this area suggests that users may struggle to locate specific feedback.
- G2 users highlight the "Quality of Support" as a strong point for G2.com, scoring 9.2, with many reviewers praising the responsiveness and helpfulness of the support team, while Forrester's score of 8.8 indicates room for improvement in customer service.
- Users report that G2.com provides a more comprehensive "Product Content" experience, scoring 9.2, which includes detailed descriptions and user insights, compared to Forrester's offerings that some users feel lack depth.
- Reviewers mention that G2.com has a significant advantage in "Total Number of Reviews" with 3,840 reviews, providing a wealth of user experiences, while Forrester's 36 reviews may not offer enough data for potential buyers to make informed decisions.
- Users on G2 appreciate the "Entry Level Price" of G2.com being free, which is particularly appealing for small businesses, while Forrester does not offer a free tier, making it less accessible for budget-conscious users.
Pricing
Entry-Level Pricing
Forrester
No pricing availableG2 Profile and Reviews
Free
Free
Per Year
Be discovered by millions of software buyers. Claim your profile, collect reviews, and share customer love.
- 3 Users
- Basic Profile
- Standard Seller Page
Free Trial
Forrester
No trial information availableG2 Profile and Reviews
Free Trial is available
Ratings
Meets Requirements
8.9
22
9.3
2,186
Ease of Use
8.3
23
9.3
2,243
Ease of Setup
8.7
5
9.2
513
Ease of Admin
Not enough data
9.0
374
Quality of Support
8.8
21
9.2
1,896
Has the product been a good partner in doing business?
8.5
12
9.1
476
Product Direction (% positive)
8.7
27
8.8
2,060
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Review Platform
Not enough data
9.3
1291
Not enough data
9.3
1317
Not enough data
9.2
1283
Not enough data
9.1
1189
Not enough data
9.1
1167
B2B Services Reviews
Not enough data
9.0
747
Not enough data
9.3
859
Not enough data
9.4
898
Not enough data
9.0
769
Not enough data
9.2
799
Agentic AI - Anti Money Laundering
Not enough data
8.9
32
Not enough data
8.8
31
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data collection
Not enough data
8.8
12
Not enough data
8.6
12
Not enough data
8.7
14
Not enough data
8.8
12
Not enough data
8.6
11
Segment Trending
Not enough data
8.7
13
Not enough data
8.3
13
Not enough data
8.9
14
Not enough data
8.6
12
Analysis
Not enough data
9.0
12
Not enough data
8.2
11
Not enough data
8.3
12
Platform
Not enough data
8.6
14
Not enough data
8.6
13
Not enough data
8.6
12
Not enough data
9.0
12
Not enough data
8.8
14
Not enough data
8.7
13
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
Not enough data
Survey Customization
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Survey Insights
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
8.6
11
Not enough data
8.6
11
Not enough data
8.8
11
Functionality - AI Agent Builders
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
9.1
11
Data and Analytics - AI Agent Builders
Not enough data
8.8
11
Not enough data
8.5
11
Not enough data
8.3
11
Integration - AI Agent Builders
Not enough data
8.8
11
Not enough data
8.6
11
Not enough data
8.6
11
Not enough data
8.8
11
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Study Creation & Design - Conversational AI Survey Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Participant Management & Recruitment - Conversational AI Survey Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection & Interview Moderation - Conversational AI Survey Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
8.6
11
Not enough data
8.5
8
Not enough data
8.6
6
Reporting
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Forrester and G2 Profile and Reviews are categorized as Technology Research Services
Unique Categories
Forrester has no unique categories
G2 Profile and Reviews is categorized as Technology Review Platforms, B2B Services Review Platforms, AI Agent Builders, AI Chatbots, AI Sales Assistant, AI SDRs, Chatbots, Conversational AI Survey Platforms, Survey, Market Intelligence, and Online Reputation Management
Reviews
Reviewers' Company Size
Forrester
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
G2 Profile and Reviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.9%
Information Technology and Services
11.1%
Financial Services
11.1%
Marketing and Advertising
8.3%
Accounting
8.3%
Other
47.2%
Information Technology and Services
16.5%
Computer Software
13.7%
Marketing and Advertising
5.5%
Education Management
3.3%
Financial Services
3.3%
Other
57.8%
Alternatives
Discussions
How does Forrester work?
1 Comment
AB
Forrester is solid for vendor comparisons but I prefer Gartner for any other in-depth research . The reports that they generate are too simplified to be...Read more
Forrester has no more discussions with answers
What is g2 software?
20 Comments
FA
For me, it is a place to look for new software tools that help me work remotely. a most reliable software marketplace with tons of software listed.Read more
How do i make money doing reviews
13 Comments
JS
There are several betting sites that have hit the industry and if you are an avid sports lover, then you know it is important to have a presence in this...Read more
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