# Forrester, Capterra, Software Advice vs Experts Exchange Comparison | | Forrester | Capterra | Software Advice | Experts Exchange | |---|---|---|---|---| | **Star Rating** | 4.3 out of 5 | 3.9 out of 5 | 4.0 out of 5 | 4.1 out of 5 | | **Total Reviews** | 38 | 143 | 7 | 34 | | **Largest Market Segment** | Small-Business (37.1% of reviews) | Small-Business (54.8% of reviews) | Small-Business (42.9% of reviews) | Enterprise (44.1% of reviews) | | **Entry Level Price** | No pricing available | $0.00 0 Free Per Year | Free 0 Free Per Year | $2158.80/yr | --- ## Top Pros & Cons ### Forrester Pros: - Authenticity (1 reviews) - Simple (1 reviews) ### Capterra Pros: - Ease of Use (5 reviews) - Features (4 reviews) Cons: - Confusion (4 reviews) - Review Issues (4 reviews) ### Software Advice Pros: - Ease of Use (2 reviews) - Comparisons (1 reviews) Cons: - Email Spamming (1 reviews) - Overwhelming Content (1 reviews) ### Experts Exchange **Not enough data** --- ## Ratings Comparison | Rating | Forrester | Capterra | Software Advice | Experts Exchange | |---|---|---|---|---| | **Meets Requirements** | 8.9 (22 reviews) | 8.1 (100 reviews) | Not enough data | Not enough data | | **Ease of Use** | 8.3 (23 reviews) | 8.5 (104 reviews) | Not enough data | Not enough data | | **Ease of Setup** | 8.7 (5 reviews) | 7.8 (36 reviews) | Not enough data | Not enough data | | **Ease of Admin** | Not enough data | 7.5 (24 reviews) | Not enough data | Not enough data | | **Quality of Support** | 8.8 (21 reviews) | 7.5 (97 reviews) | Not enough data | Not enough data | | **Has the product been a good partner in doing business?** | 8.5 (12 reviews) | 6.4 (22 reviews) | Not enough data | 8.3 (24 reviews) | | **Product Direction (% positive)** | 8.7 (27 reviews) | 6.8 (98 reviews) | Not enough data | Not enough data | --- ## Pricing ### Forrester #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Capterra #### Entry-Level Pricing Plan: Free Price: $0.00 0 Free Per Year Key Features: - Software Search & Discovery - Verified User Reviews - Side-by-Side Comparison [Learn more about Capterra](https://www.g2.com/products/capterra/reviews) #### Free Trial No ### Software Advice #### Entry-Level Pricing Plan: Free Price: Free 0 Free Per Year Key Features: - 1-on-1 expert consultations - Verified User Reviews - Industry-focused Directory [Learn more about Software Advice](https://www.g2.com/products/software-advice/reviews) #### Free Trial No ### Experts Exchange #### Entry-Level Pricing Plan: 10 User Team Price: $2158.80/yr [Browse all 4 editions](https://www.g2.com/products/experts-exchange/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Technology Review Platforms | Product | Score | Reviews | |---|---|---| | **Forrester** | N/A | N/A | | **Capterra** | 8.7/10 | 63 | | **Software Advice** | N/A | N/A | | **Experts Exchange** | N/A | N/A | #### Review Platform | Feature | Forrester | Capterra | Software Advice | Experts Exchange | |---|---|---|---|---| | **Review Search** | Not enough data | 9.0 (54 reviews) | Not enough data | Not enough data | | **Review Platform** | Not enough data | 8.7 (50 reviews) | Not enough data | Not enough data | | **Product Content** | Not enough data | 8.6 (51 reviews) | Not enough data | Not enough data | | **Research Reports** | Not enough data | 8.3 (49 reviews) | Not enough data | Not enough data | | **Category and Product Taxonomy** | Not enough data | 8.7 (52 reviews) | Not enough data | Not enough data | --- ## Categories **Unique to Forrester (1):** [Technology Research Services](https://www.g2.com/categories/technology-research-services) **Unique to Capterra (1):** [Technology Review Platforms ](https://www.g2.com/categories/technology-review-platforms) **Unique to Software Advice (1):** [Technology Review Platforms ](https://www.g2.com/categories/technology-review-platforms) **Unique to Experts Exchange (1):** [Technology Research Services](https://www.g2.com/categories/technology-research-services) --- ## Reviewer Demographics ### By Company Size | Segment | Forrester | Capterra | Software Advice | Experts Exchange | |---|---|---|---|---| | **Small-Business** | 37.1% | 54.8% | 42.9% | 26.5% | | **Mid-Market** | 25.7% | 29.6% | 28.6% | 29.4% | | **Enterprise** | 37.1% | 15.6% | 28.6% | 44.1% | ### By Industry #### Forrester - **Computer Software:** 13.9% - **Financial Services:** 11.1% - **Information Technology and Services:** 11.1% - **Accounting:** 8.3% - **Marketing and Advertising:** 8.3% - **Management Consulting:** 5.6% - **Education Management:** 5.6% - **Consumer Goods:** 5.6% - **Market Research:** 2.8% - **Leisure, Travel & Tourism:** 2.8% - **Other:** 25.0% #### Capterra - **Computer Software:** 19.5% - **Information Technology and Services:** 9.0% - **Marketing and Advertising:** 6.0% - **Internet:** 4.5% - **Accounting:** 3.8% - **Hospital & Health Care:** 3.0% - **Staffing and Recruiting:** 3.0% - **Computer Networking:** 3.0% - **Telecommunications:** 2.3% - **E-Learning:** 2.3% - **Other:** 43.6% #### Software Advice - **Information Technology and Services:** 28.6% - **Computer Software:** 28.6% - **Real Estate:** 14.3% - **Hospital & Health Care:** 14.3% - **Education Management:** 14.3% #### Experts Exchange - **Retail:** 23.5% - **Financial Services:** 20.6% - **Aviation & Aerospace:** 8.8% - **Telecommunications:** 5.9% - **Hospital & Health Care:** 5.9% - **Automotive:** 5.9% - **Research:** 2.9% - **Internet:** 2.9% - **Information Technology and Services:** 2.9% - **Human Resources:** 2.9% - **Other:** 17.6% --- ## Alternatives ### Alternatives to Forrester - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) — 4.6/5 stars (5513 reviews) - [Gartner](https://www.g2.com/products/gartner/reviews) — 4.0/5 stars (87 reviews) - [IDC](https://www.g2.com/products/idc/reviews) — 4.5/5 stars (24 reviews) - [Ovum](https://www.g2.com/products/ovum/reviews) — 4.0/5 stars (1 reviews) - [GigaOM](https://www.g2.com/products/gigaom/reviews) — 3.9/5 stars (11 reviews) - [Olive](https://www.g2.com/products/olive-technologies-olive/reviews) — 4.4/5 stars (57 reviews) - [Nucleus Research](https://www.g2.com/products/nucleus-research/reviews) — 2.5/5 stars (2 reviews) - [Peer Insights](https://www.g2.com/products/peer-insights/reviews) — 4.6/5 stars (11 reviews) - [Aberdeen Research](https://www.g2.com/products/aberdeen-research/reviews) — 3.5/5 stars (1 reviews) - [SparkToro](https://www.g2.com/products/sparktoro/reviews) — 4.5/5 stars (12 reviews) ### Alternatives to Capterra - [SourceForge](https://www.g2.com/products/sourceforge/reviews) — 4.3/5 stars (67 reviews) - [TrustRadius](https://www.g2.com/products/trustradius/reviews) — 3.5/5 stars (40 reviews) - [CrowdReviews](https://www.g2.com/products/crowdreviews/reviews) — 4.1/5 stars (11 reviews) - [Crozdesk](https://www.g2.com/products/crozdesk/reviews) — 4.3/5 stars (28 reviews) - [PeerSpot (formerly IT Central Station)](https://www.g2.com/products/peerspot-formerly-it-central-station/reviews) — 4.8/5 stars (12 reviews) - [SoftwareSuggest](https://www.g2.com/products/softwaresuggest/reviews) — 4.1/5 stars (8 reviews) - [B2B Stack](https://www.g2.com/products/b2b-stack/reviews) — 4.8/5 stars (6 reviews) - [FinancesOnline](https://www.g2.com/products/financesonline/reviews) — 4.1/5 stars (10 reviews) - [Serchen](https://www.g2.com/products/serchen/reviews) — 0.0/5 stars (2 reviews) - [SoftwareFindr](https://www.g2.com/products/softwarefindr/reviews) — 4.3/5 stars (2 reviews) ### Alternatives to Software Advice - [TrustRadius](https://www.g2.com/products/trustradius/reviews) — 3.5/5 stars (40 reviews) - [SourceForge](https://www.g2.com/products/sourceforge/reviews) — 4.3/5 stars (67 reviews) - [Crozdesk](https://www.g2.com/products/crozdesk/reviews) — 4.3/5 stars (28 reviews) - [SoftwareSuggest](https://www.g2.com/products/softwaresuggest/reviews) — 4.1/5 stars (8 reviews) - [CrowdReviews](https://www.g2.com/products/crowdreviews/reviews) — 4.1/5 stars (11 reviews) - [PeerSpot (formerly IT Central Station)](https://www.g2.com/products/peerspot-formerly-it-central-station/reviews) — 4.8/5 stars (12 reviews) - [SoftwareFindr](https://www.g2.com/products/softwarefindr/reviews) — 4.3/5 stars (2 reviews) - [Serchen](https://www.g2.com/products/serchen/reviews) — 0.0/5 stars (2 reviews) - [FinancesOnline](https://www.g2.com/products/financesonline/reviews) — 4.1/5 stars (10 reviews) - [CUE](https://www.g2.com/products/cue/reviews) — 4.2/5 stars (3 reviews) ### Alternatives to Experts Exchange - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) — 4.6/5 stars (5513 reviews) - [Gartner](https://www.g2.com/products/gartner/reviews) — 4.0/5 stars (87 reviews) - [IDC](https://www.g2.com/products/idc/reviews) — 4.5/5 stars (24 reviews) - [GigaOM](https://www.g2.com/products/gigaom/reviews) — 3.9/5 stars (11 reviews) - [Olive](https://www.g2.com/products/olive-technologies-olive/reviews) — 4.4/5 stars (57 reviews) - [Ovum](https://www.g2.com/products/ovum/reviews) — 4.0/5 stars (1 reviews) - [Nucleus Research](https://www.g2.com/products/nucleus-research/reviews) — 2.5/5 stars (2 reviews) - [Peer Insights](https://www.g2.com/products/peer-insights/reviews) — 4.6/5 stars (11 reviews) - [SparkToro](https://www.g2.com/products/sparktoro/reviews) — 4.5/5 stars (12 reviews) - [VC Stack](https://www.g2.com/products/vc-stack/reviews) — 4.5/5 stars (7 reviews) --- ## Top Discussions ### Forrester - Title: [How does Forrester work?](https://www.g2.com/discussions/how-does-forrester-work) — 1 comment > **Top comment:** "Forrester is solid for vendor comparisons but I prefer Gartner for any other in-depth research . The reports that they generate are too simplified to be..." ### Capterra - Title: [Is Capterra unbiased?](https://www.g2.com/discussions/is-capterra-unbiased) — 2 comments > **Top comment:** "No. Capterra is always been helpful to let people understand about the software before making any buying decision." - Title: [Do you agree with me that it is not suitable as a platform to express your review of any application?](https://www.g2.com/discussions/do-you-agree-with-me-that-it-is-not-suitable-as-a-platform-to-express-your-review-of-any-application) — 2 comments, 1 upvote > **Top comment:** "I definitely feel it's just a waste of time not to secure additional income" - Title: [How many reviews can you do on Capterra?](https://www.g2.com/discussions/how-many-reviews-can-you-do-on-capterra) — 1 comment, 1 upvote > **Top comment:** "Comment deleted by user." - Title: [H](https://www.g2.com/discussions/capterra-h) — 1 comment, 1 upvote > **Top comment:** "My experience in this platform is surely great. I am recommending this to all businesses out there this will help you a lot guys." - Title: [What is Capterra used for?](https://www.g2.com/discussions/what-is-capterra-used-for) — 1 comment, 1 upvote > **Top comment:** "Capterra is the go-to source for software reviews and information! It is a legitimate software review site with only honest, real reviews you can count on!..." ### Software Advice No discussions available for this product. ### Experts Exchange - Title: [Who answers the questions?](https://www.g2.com/discussions/who-answers-the-questions) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "The global community of technology experts are based all over the globe and work in a variety of industries. Whatever your time zone, an expert will be..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/forrester-vs-capterra-vs-software-advice-vs-experts-exchange)