# Formstack Forms vs SurveyMonkey Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate features like the benchmark comparison tool, which provides context for survey results, making it easier to analyze data effectively.
- **Users say** that Formstack Forms offers a flexible platform for data collection, particularly for those with limited technical skills. Reviewers highlight its streamlined user experience and robust webhook functionality, which simplifies data sharing across various applications.
- **According to verified reviews** , SurveyMonkey's implementation process is notably quick and user-friendly. Recent users have emphasized how easy it is to create, share, and analyze surveys, which contributes to a smoother onboarding experience.
- **Reviewers mention** that while Formstack Forms is powerful for data collection, some users find it less intuitive compared to SurveyMonkey. Despite its strengths, there are comments about the learning curve for new users, especially when setting up more complex forms.
- **G2 reviewers highlight** the quality of support provided by SurveyMonkey, noting that users feel well-supported throughout their experience. Many appreciate the responsive customer service, which enhances their overall satisfaction with the product.
- **Users report** that while Formstack Forms has a solid feature set, including strong data exporting capabilities, it sometimes lacks the comprehensive reporting and insights features that SurveyMonkey users find invaluable for analyzing survey results.



---
## Frequently Asked Questions

### What is the difference between SurveyMonkey vs Formstack Forms?

SurveyMonkey stands out for its higher G2 rating, larger review volume, and stronger reviewer-cited ease of use, while Formstack Forms is noted for its integration flexibility and automation capabilities.

| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) |
| --- | --- |
| 4.4/5 (23,901 reviews) | 4.3/5 (471 reviews) |
| Small-Business | Mid-Market |
| 9.0 | 8.7 |
| 8.5 | 8.1 |
| Ease of Use (375 all-time mentions) | Integrations (29 all-time mentions) |



### How do the pricing models of SurveyMonkey and Formstack Forms compare?

SurveyMonkey is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Formstack Forms.

- **SurveyMonkey:** Reviewers frequently cite cost-effectiveness and reasonable pricing, especially for larger teams, but note that advanced features are locked behind higher-tier plans and the free plan is limited.
- **Formstack Forms:** In recent reviews, many cite rising costs and describe the product as expensive, with several reviewers switching away due to pricing concerns.
- **Switching-reason:** Multiple reviewers report moving clients from Formstack Forms to other solutions because of increasing costs.



### What are the best alternatives to SurveyMonkey and Formstack Forms?

The top three alternatives to SurveyMonkey and Formstack Forms are Jotform, SurveySparrow, and Qualtrics Market Research.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23,901 reviews) | Small-Business | Reviewers cite cost-effectiveness for larger teams, but note advanced features require higher tiers | Ease of Use (375 all-time mentions) |
| [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) | 4.3/5 (471 reviews) | Mid-Market | Many reviewers describe Formstack Forms as expensive, with some switching due to cost | Integrations (29 all-time mentions) |
| [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,416 reviews) | Small-Business | — | Ease of Use |
| [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5 (2,067 reviews) | Small-Business | — | User-Friendly Interface |
| [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5 (3,018 reviews) | Enterprise | — | Advanced Analytics |



### Which Survey features should I prioritize when comparing SurveyMonkey and Formstack Forms?

Buyers comparing SurveyMonkey and Formstack Forms should prioritize Ease of Use, Integrations, Customization, Insights Generation, and Automation.

- **Ease of Use:** SurveyMonkey 9.2 (375 all-time mentions); Formstack Forms 8.7 (44 all-time mentions).
- **Integrations:** SurveyMonkey (53 all-time mentions); Formstack Forms (29 all-time mentions).
- **Customization:** SurveyMonkey (61 all-time mentions); Formstack Forms (9 all-time mentions).
- **Insights Generation:** SurveyMonkey (59 all-time mentions); Formstack Forms (—).
- **Automation:** Formstack Forms (11 all-time mentions); SurveyMonkey (—).



### What are the pros and cons of SurveyMonkey vs Formstack Forms?

SurveyMonkey's headline strength is ease of use, while Formstack Forms is most noted for its integration capabilities.

- **SurveyMonkey strengths:** Ease of Use (375 all-time mentions), Intuitive (120), Templates (88), Features (86), Customization (61), Insights Generation (59), Easy Integrations (56).
- **SurveyMonkey trade-offs:** Expensive (116), Limitations (91), Limited Customization (62), Restrictions (46), Poor Visualization (33).
- **Formstack Forms strengths:** Integrations (29 all-time mentions), Easy Integrations (25), Efficiency (16), Automations (11), Flexibility (10).
- **Formstack Forms trade-offs:** Limited Customization (14), Form Design (11), Not Intuitive (11), Learning Curve (10), Poor Customer Support (10), Expensive (9).



### Is SurveyMonkey or Formstack Forms better for small businesses?

SurveyMonkey is the better fit for small businesses, supported by its largest reviewer segment and positive small-business sentiment.

- **SurveyMonkey:** Largest segment is Small-Business; reviewers highlight ease of use, quick setup, and cost-effectiveness for small teams.
- **Formstack Forms:** Largest segment is Mid-Market; reviewers note flexibility and integrations but cite higher costs as a concern for smaller organizations.



### Which Survey platform has better integrations?

SurveyMonkey and Formstack Forms are both praised for integrations, but SurveyMonkey has a higher all-time mention count for integrations.

- **SurveyMonkey:** Integrations cited in 53 reviews, with recent mentions of CRM and productivity tool integrations.
- **Formstack Forms:** Integrations cited in 29 reviews, with recent mentions of Stripe, Zapier, and CRM integrations.



### How do SurveyMonkey and Formstack Forms compare on customer support?

SurveyMonkey and Formstack Forms are rated within 0.4 points on Quality of Support, indicating near parity by the materiality threshold.

- **SurveyMonkey:** Reviewers describe support as generally responsive and helpful, though some mention slow response times and limited access on lower tiers.
- **Formstack Forms:** Reviewers report mixed experiences, with several citing helpful support but others noting slow response times and challenges with complex issues.



### Which is easier to implement, SurveyMonkey or Formstack Forms?

SurveyMonkey and Formstack Forms score within 0.3 points on Ease of Setup, indicating near parity by the materiality threshold.

- **SurveyMonkey:** Reviewers consistently highlight quick and straightforward setup, with many citing ease of onboarding and minimal technical barriers.
- **Formstack Forms:** Reviewers describe setup as easy and efficient, especially for drag-and-drop form creation, though some note a learning curve for advanced features.



### Which product has better Surveys?

SurveyMonkey is rated higher for Surveys, with stronger scores and more reviewer-cited strengths in survey creation and analysis.

- **SurveyMonkey:** 9.2 Ease of Use, 9.0 Meets Requirements, 375 all-time mentions for Ease of Use, 86 for Features, and 59 for Insights Generation.
- **Formstack Forms:** 8.7 Ease of Use, 8.7 Meets Requirements, 44 all-time mentions for Ease of Use, 11 for Features, and 11 for Automations.



| | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 471 | 23,908 | 
| **Largest Market Segment** | Mid-Market (45.9% of reviews) | Small-Business (36.7% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 

---
## Top Pros & Cons

### Formstack Forms

Pros:
- Ease of Use (44 reviews)
- Integrations (29 reviews)

Cons:
- Limited Customization (14 reviews)
- Form Design (11 reviews)

### SurveyMonkey

Pros:
- Ease of Use (376 reviews)
- Ease of Creation (171 reviews)

Cons:
- Expensive (116 reviews)
- Limitations (91 reviews)

---
## Ratings Comparison
| Rating | Formstack Forms | SurveyMonkey | 
|---|---|---|
  | **Meets Requirements** | 8.7 (379 reviews) | 9.0 (20969 reviews) | 
  | **Ease of Use** | 8.7 (384 reviews) | 9.2 (21108 reviews) | 
  | **Ease of Setup** | 8.7 (273 reviews) | 9.0 (8457 reviews) | 
  | **Ease of Admin** | 8.9 (271 reviews) | 8.9 (7835 reviews) | 
  | **Quality of Support** | 8.1 (331 reviews) | 8.5 (14847 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (254 reviews) | 8.8 (6871 reviews) | 
  | **Product Direction (% positive)** | 8.0 (368 reviews) | 7.7 (20448 reviews) | 

---
## Pricing

### Formstack Forms

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Additional Functionality

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **SurveyMonkey** | 8.0/10 | 367 |

#### Feedback Management

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Tagging** | Not enough data | 7.9 (162 reviews) | 
| **Segmentation** | Not enough data | 8.3 (164 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.3 (220 reviews) | 

#### Feedback Analysis

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 8.2 (157 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.0 (154 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 7.9 (152 reviews) | 

#### Feedback Sources

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Online Reviews** | Not enough data | 8.2 (156 reviews) | 
| **Surveys** | Not enough data | 9.3 (304 reviews) | 
| **Social Media** | Not enough data | 7.8 (138 reviews) | 
| **Customer Service Channels** | Not enough data | 7.7 (136 reviews) | 

#### Generative AI

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (146 reviews) | 
| **AI Text Summarization** | Not enough data | 7.5 (89 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | 8.4/10 | 60 |
| **SurveyMonkey** | 8.3/10 | 1899 |

#### Survey Management

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Survey Builder** | 8.9 (57 reviews) | 9.1 (1605 reviews) | 
| **Customizable Questions** | 9.2 (56 reviews) | 8.9 (1487 reviews) | 
| **Templates** | 8.2 (54 reviews) | 8.6 (1372 reviews) | 
| **Survey Distribution** | 8.3 (47 reviews) | 8.9 (1469 reviews) | 
| **Mobile Survey** | Not enough data | Not enough data | 
| **Site Intercept Survey** | Not enough data | Not enough data | 
| **Pulse Surveys** | Not enough data | Not enough data | 

#### Survey Customization

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Question Branching** | 8.5 (50 reviews) | 8.4 (1183 reviews) | 
| **Branding** | 8.3 (51 reviews) | 8.2 (1221 reviews) | 
| **Multimedia Support** | 8.0 (43 reviews) | 8.1 (1061 reviews) | 
| **Multilingual Surveys** | 7.3 (38 reviews) | 8.1 (904 reviews) | 

#### Survey Insights

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Reporting & Analytics** | 8.0 (50 reviews) | 8.6 (1489 reviews) | 
| **BI Tools Integration** | 7.8 (38 reviews) | 8.0 (942 reviews) | 
| **Data Exporting** | 8.9 (52 reviews) | 8.5 (1291 reviews) | 
| **Permissions** | 8.8 (49 reviews) | 8.4 (1136 reviews) | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Data Analysis Tools** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.6 (143 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (155 reviews) | 
| **Decision Making** | Not enough data | 8.1 (153 reviews) | 
| **Dynamic Content** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Single Sign On** | Not enough data | Not enough data | 
| **Phone Polling** | Not enough data | Not enough data | 
| **Online Polling** | Not enough data | Not enough data | 
| **Support Audio/Images/Video** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Word Clouds** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **Q&A Management** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Cleansing** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Anonymous Feedback** | Not enough data | Not enough data | 
| **URL Customization** | Not enough data | Not enough data | 
| **Question Piping** | Not enough data | Not enough data | 
| **Offline Response Collection** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **NPS Survey Structure** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Response Validation** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Response Quotas** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Randomization** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | 8.1/10 | 101 |
| **SurveyMonkey** | 8.4/10 | 316 |

#### Customization

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Custom Fields** | 8.6 (87 reviews) | 8.8 (232 reviews) | 
| **Conditional Logic** | 8.7 (86 reviews) | 8.4 (218 reviews) | 
| **Multi-page Forms** | 8.6 (83 reviews) | 8.8 (227 reviews) | 
| **Design** | 7.7 (91 reviews) | 8.5 (265 reviews) | 
| **Forms Creation & Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Embedded Forms** | 8.3 (84 reviews) | 8.3 (171 reviews) | 
| **Offline Capability** | 6.8 (72 reviews) | 7.8 (144 reviews) | 
| **Notifications** | 8.7 (86 reviews) | 8.4 (209 reviews) | 
| **Payments** | 7.3 (76 reviews) | 7.8 (144 reviews) | 
| **Mobile Forms** | 8.5 (83 reviews) | 8.6 (207 reviews) | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Autofill** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Convert to PDF** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Media Library** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Consumer Insights Platforms

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **SurveyMonkey** | 9.2/10 | 19 |

#### Survey Design - Consumer Insights Platforms

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Multi-Use Methodologies** | Not enough data | Not enough data | 
| **Industry & Locale Adaptability** | Not enough data | Not enough data | 
| **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | 
| **Self-Serve Survey Builder** | Not enough data | 9.4 (8 reviews) | 
| **AI Smart Probes** | Not enough data | Not enough data | 
| **Question Branching** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 

#### Audience Access - Consumer Insights Platforms

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Flexible Audience Options** | Not enough data | Not enough data | 
| **Customer Data Upload** | Not enough data | Not enough data | 
| **Consumer Panels** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Data Collection - Consumer Insights Platforms

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Rapid Research** | Not enough data | 9.0 (7 reviews) | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Mobile / Mixed Mode** | Not enough data | Not enough data | 

#### Analytics - Consumer Insights Platforms

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **AI-Powered Insights** | Not enough data | Not enough data | 
| **Qualitative Research Support** | Not enough data | 9.3 (5 reviews) | 
| **Benchmarking & Norms** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Collaboration - Consumer Insights Platforms

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Dashboards & Embedded Integrations** | Not enough data | Not enough data | 
| **Embeddable Reports** | Not enough data | Not enough data | 
| **Shared Workspaces** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Customizable Questions** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Face-to-Face** | Not enough data | Not enough data | 
| **Survey Sample Management** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Phone-Based** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Panel Management** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Paper-Based** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Statistical Analysis** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Survey Software](https://www.g2.com/categories/survey)

**Unique to Formstack Forms (1):** [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)

**Unique to SurveyMonkey (2):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Formstack Forms | SurveyMonkey | 
|---|---|---|
| **Small-Business** | 40.3% | 36.7% | 
| **Mid-Market** | 45.9% | 34.2% | 
| **Enterprise** | 13.9% | 29.1% | 

### By Industry

#### Formstack Forms

- **Non-Profit Organization Management:** 13.0%
- **Higher Education:** 12.6%
- **Education Management:** 6.1%
- **Marketing and Advertising:** 5.2%
- **Hospital & Health Care:** 4.8%
- **Information Technology and Services:** 3.9%
- **Religious Institutions:** 3.3%
- **Health, Wellness and Fitness:** 2.8%
- **Primary/Secondary Education:** 2.6%
- **Financial Services:** 2.4%
- **Other:** 43.4%

#### SurveyMonkey

- **Education Management:** 8.4%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Non-Profit Organization Management:** 4.9%
- **Information Technology and Services:** 4.9%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.5%

---
## Alternatives

### Alternatives to Formstack Forms

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5557 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1014 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (475 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (425 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) — 4.5/5 stars (175 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3773 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (957 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2066 reviews)
- [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1069 reviews)

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2066 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5557 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1051 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1014 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (957 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (475 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (425 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (214 reviews)

---
## Top Discussions

### Formstack Forms

- Title: [Does Formstack charge an extra fee for using payment processors?](https://www.g2.com/discussions/payment-processors) — 2 comments, 1 upvote
  > **Top comment:** "No, they do not"
- Title: [Is formstack free?](https://www.g2.com/discussions/is-formstack-free) — 1 comment
  > **Top comment:** "While formstack has a free demo option, there is no free option. For more info - https://www.formstack.com/pricing/online-forms"
- Title: [Is there a way to submit portions of a form?  For instance - when one section is complete, could that section be submitted and then remaining sections be marked as resume later?](https://www.g2.com/discussions/38818-is-there-a-way-to-submit-portions-of-a-form-for-instance-when-one-section-is-complete-could-that-section-be-submitted-and-then-remaining-sections-be-marked-as-resume-later) — 1 comment, 1 upvote
  > **Top comment:** "no"
- Title: [Will formstack to ever create a bill to have custom templates?](https://www.g2.com/discussions/25066-will-formstack-to-ever-create-a-bill-to-have-custom-templates) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [I would like to have training off campus on Formstack integread with Salesforce](https://www.g2.com/discussions/24988-i-would-like-to-have-training-off-campus-on-formstack-integread-with-salesforce) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/formstack-forms-vs-surveymonkey)