Compare Formstack Forms and SurveyMonkey 
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Formstack Forms
Star Rating
(470)4.3 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Formstack FormsSurveyMonkey
Star Rating
(23,436)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its customizability and ease of use. Users appreciate that everything they need is available on a single platform, allowing them to create surveys without any training.
- Users say that Formstack Forms stands out for its robust security features, which provide peace of mind when handling sensitive data. The platform's ability to validate data at the beginning helps eliminate manual errors, making it a reliable choice for organizations focused on data integrity.
- Reviewers mention that SurveyMonkey's implementation process is notably quick and intuitive, with many users highlighting the seamless integration with other software, such as Covr. This ease of setup contributes to a smoother onboarding experience for new users.
- According to verified reviews, Formstack Forms offers excellent automation capabilities that significantly reduce manual workloads. Users appreciate the multi-author approval workflow, which streamlines internal processes and enhances collaboration among team members.
- G2 reviewers report that while SurveyMonkey has a higher overall satisfaction score, Formstack Forms is recognized for its flexibility and ability to support offline data capture. Users value the automatic synchronization feature, which ensures that no data is lost when internet access is restored.
- Users say that SurveyMonkey's advanced features, such as AI-driven analysis and a variety of question types, enhance the survey experience. This capability allows users to gather insights more efficiently, making it a preferred choice for those looking to conduct in-depth surveys.
Pricing
Entry-Level Pricing
Formstack Forms
No pricing availableSurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Formstack Forms
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.7
378
9.0
20,581
Ease of Use
8.7
383
9.2
20,699
Ease of Setup
8.7
272
9.0
8,034
Ease of Admin
8.9
270
8.9
7,613
Quality of Support
8.2
330
8.6
14,604
Has the product been a good partner in doing business?
8.7
253
8.8
6,662
Product Direction (% positive)
8.1
368
7.7
20,140
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
146
Not enough data
8.1
153
Feedback Analysis
Not enough data
8.1
145
Not enough data
7.9
145
Not enough data
7.6
139
Feedback Sources
Not enough data
8.1
147
Not enough data
9.0
164
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
8.9
56
9.0
1450
9.1
54
8.9
1432
8.1
52
8.6
1356
8.3
47
8.9
1400
Survey Customization
8.5
50
8.5
1162
8.3
51
8.2
1199
8.0
43
8.1
1077
7.3
38
8.1
908
Survey Insights
8.0
49
8.6
1374
7.8
38
8.0
942
8.9
52
8.5
1261
8.8
49
8.4
1138
Agentic AI - Survey
Not enough data
7.6
150
Not enough data
7.6
151
Not enough data
8.0
153
Customization
8.6
87
8.6
210
8.7
86
8.3
195
8.6
82
8.7
215
7.7
90
8.6
228
Additional Functionality
8.2
83
8.3
174
6.8
73
7.6
152
8.7
85
8.3
196
7.2
75
7.8
151
8.5
83
8.5
204
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Formstack Forms and SurveyMonkey are categorized as Online Form Builder and Survey
Unique Categories
Formstack Forms is categorized as Salesforce AppExchange Apps
SurveyMonkey is categorized as Feedback Analytics
Reviews
Reviewers' Company Size
Formstack Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
13.0%
Higher Education
12.6%
Education Management
6.1%
Marketing and Advertising
5.2%
Hospital & Health Care
4.8%
Other
58.3%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Discussions
Does Formstack charge an extra fee for using payment processors?
2 Comments
KS
No, they do notRead more
Is formstack free?
1 Comment
IN
While formstack has a free demo option, there is no free option. For more info - https://www.formstack.com/pricing/online-formsRead more
Is there a way to submit portions of a form? For instance - when one section is complete, could that section be submitted and then remaining sections be marked as resume later?
1 Comment
ZG
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
EK
Hello Ravish,
We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic...Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
LS
Yes. There are different visual graph options that make viewing and presenting results extremely easy.Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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