Compare Formstack Forms and Jotform 
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Small-Business (73.6% of reviews)
Entry-Level Pricing
No pricing available
Free
Formstack Forms
Star Rating
(470)4.3 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Formstack FormsJotform
Star Rating
(4,940)4.7 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user-friendliness, with many users highlighting how easy it is to create specialized forms tailored to their business needs. This ease of use is a significant advantage for those looking to streamline form creation without a steep learning curve.
- Users say that Formstack Forms stands out for its robust security features, which provide peace of mind for organizations handling sensitive data. Reviewers appreciate the data validation at the beginning of the process, which helps eliminate manual errors and enhances overall data integrity.
- According to verified reviews, Jotform's extensive template library and customization options make it a favorite among small businesses. Users enjoy the ability to easily add standard fields alongside upload fields, which simplifies the submission process for clients and enhances user experience.
- Reviewers mention that Formstack Forms offers excellent automation capabilities, significantly reducing manual workloads. The multi-author approval workflow is particularly praised for streamlining internal processes, making it a strong choice for teams that require collaborative input.
- G2 reviewers highlight Jotform's integration capabilities, particularly its ability to automatically organize uploaded documents into Google Drive. This feature is a game-changer for users who need to manage submissions efficiently and keep their files organized without additional effort.
- Users report that while Formstack Forms has a solid offline mode that allows for data capture without internet access, Jotform's overall performance in terms of ease of setup and administration is more favorable, making it a better option for those who prioritize quick implementation and minimal maintenance.
Pricing
Entry-Level Pricing
Formstack Forms
No pricing availableJotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
Formstack Forms
Free Trial is available
Jotform
Free Trial is available
Ratings
Meets Requirements
8.7
378
9.1
3,809
Ease of Use
8.7
383
9.2
3,888
Ease of Setup
8.7
272
9.1
3,004
Ease of Admin
8.9
270
9.1
2,585
Quality of Support
8.2
330
8.8
3,008
Has the product been a good partner in doing business?
8.7
253
9.1
2,468
Product Direction (% positive)
8.1
368
9.3
3,794
Features by Category
Registration
Not enough data
9.0
754
Not enough data
9.2
771
Not enough data
8.0
651
Not enough data
7.9
622
Not enough data
8.2
626
Generative AI
Not enough data
7.4
400
Marketing and Communications
Not enough data
7.8
590
Not enough data
8.5
676
Not enough data
8.3
666
Not enough data
8.3
621
Not enough data
7.5
571
Not enough data
7.8
573
Agentic AI - Event Registration & Ticketing
Not enough data
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.5
62
Not enough data
8.7
61
Not enough data
8.0
59
Agentic AI - Lead Capture
Not enough data
7.8
52
Not enough data
7.7
50
Data Capture
Not enough data
8.4
58
Not enough data
8.7
65
Not enough data
7.9
58
Not enough data
8.5
62
Analytics
Not enough data
8.7
61
Not enough data
8.5
63
Customization
Not enough data
9.3
72
Not enough data
9.0
63
Not enough data
8.8
68
Not enough data
8.8
64
Survey Management
8.9
56
9.3
1176
9.1
54
9.3
1197
8.1
52
8.8
1137
8.3
47
9.0
1090
Survey Customization
8.5
50
8.6
1013
8.3
51
8.6
1061
8.0
43
8.3
946
7.3
38
8.0
852
Survey Insights
8.0
49
8.6
1091
7.8
38
7.9
841
8.9
52
8.8
1092
8.8
49
8.5
1019
Agentic AI - Survey
Not enough data
7.5
127
Not enough data
7.6
124
Not enough data
7.7
127
Notifications
Not enough data
8.7
46
Not enough data
8.4
46
Not enough data
8.5
44
Settings
Not enough data
8.3
45
Not enough data
8.6
45
Not enough data
8.2
45
Personalization
Not enough data
8.9
44
Not enough data
8.8
38
Integrations
Not enough data
7.5
40
Not enough data
8.7
43
Not enough data
8.1
41
Not enough data
7.1
40
Not enough data
7.4
39
Generative AI
Not enough data
7.7
35
Not enough data
7.2
36
Not enough data
7.0
35
Not enough data
7.2
35
Not enough data
7.0
35
Agentic AI - Online Appointment Scheduling
Not enough data
7.3
36
Not enough data
7.4
35
Not enough data
7.6
37
Customization
8.6
87
9.0
2188
8.7
86
8.8
2039
8.6
82
9.0
2032
7.7
90
8.7
2220
Additional Functionality
8.2
83
8.8
1967
6.8
73
7.7
1695
8.7
85
8.9
2062
7.2
75
8.0
1711
8.5
83
8.9
2026
Performance reviews
Not enough data
9.2
227
Not enough data
8.8
207
Feedback
Not enough data
9.0
212
Not enough data
8.7
198
Data
Not enough data
8.9
210
Not enough data
8.6
198
Generative AI
Not enough data
7.4
98
Not enough data
6.9
96
Before the Job
Not enough data
7.1
152
Not enough data
7.2
143
Not enough data
7.5
151
Not enough data
7.3
150
On the Job
Not enough data
7.3
147
Not enough data
7.9
162
Not enough data
7.3
146
Not enough data
7.8
155
Not enough data
7.4
144
After the Job
Not enough data
8.4
168
Not enough data
8.1
165
Not enough data
7.0
144
Not enough data
7.3
143
Agentic AI - Field Service Management
Not enough data
6.4
25
Not enough data
6.4
25
Not enough data
6.5
25
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Sourcing
Not enough data
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Candidate Management - Applicant Tracking System
Not enough data
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Platform
Not enough data
8.9
908
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
AI - Applicant Tracking Systems (ATS)
Not enough data
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Platform Basics
Not enough data
8.4
411
Not enough data
8.6
444
Not enough data
8.3
422
Platform Content
Not enough data
8.5
410
Not enough data
8.8
447
Not enough data
8.3
399
Not enough data
7.8
383
Platform Additional Functionality
Not enough data
8.0
383
Not enough data
8.3
399
Not enough data
7.9
388
Not enough data
7.9
387
Platform
Not enough data
8.9
908
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
Categories
Categories
Shared Categories
Formstack Forms and Jotform are categorized as Online Form Builder, Salesforce AppExchange Apps, and Survey
Unique Categories
Formstack Forms has no unique categories
Jotform is categorized as 360 Feedback Software, Applicant Tracking Systems (ATS), Employee Engagement, Lead Capture, Event Registration & Ticketing, Field Service Management, and Online Appointment Scheduling
Reviews
Reviewers' Company Size
Formstack Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
13.0%
Higher Education
12.6%
Education Management
6.1%
Marketing and Advertising
5.2%
Hospital & Health Care
4.8%
Other
58.3%
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Alternatives
Discussions
Does Formstack charge an extra fee for using payment processors?
2 Comments
KS
No, they do notRead more
Is formstack free?
1 Comment
IN
While formstack has a free demo option, there is no free option. For more info - https://www.formstack.com/pricing/online-formsRead more
Is there a way to submit portions of a form? For instance - when one section is complete, could that section be submitted and then remaining sections be marked as resume later?
1 Comment
ZG
What is JotForm used for?
10 Comments
J
Hello there!
Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create...Read more
Is JotForm safe?
7 Comments
RZ
As far as I can tell, Jotform is safe. It gives me the option to delete files over a period of time that I am no longer using. I appreciate that ability!Read more
What is Jotform used for?
3 Comments
NM
Jotform can be used for a plethora of things!
From employee surveys, to required forms, or just for fun!Read more
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