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Compare Formstack Forms and Zoho Survey 
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At a Glance
Market Segments
Mid-Market (46.5% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
No pricing available
0
Formstack Forms
Star Rating
(458)4.3 out of 5
Market Segments
Mid-Market (46.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Formstack FormsZoho Survey
Star Rating
(940)4.4 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
0
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Formstack Forms excels in its Survey Builder, scoring 9.0, which reviewers mention allows for a highly customizable experience. In contrast, Zoho Survey, while slightly higher at 9.1, is noted for its user-friendly interface that simplifies the survey creation process.
- Reviewers mention that Formstack Forms offers a wider variety of Question Types, scoring 9.2, which is beneficial for creating diverse surveys. However, Zoho Survey's 9.1 score still reflects a solid range of options, with users appreciating its intuitive question setup.
- Users on G2 highlight that Zoho Survey shines in Survey Distribution, scoring 8.9, with features that facilitate easy sharing across multiple platforms. Formstack Forms, with a score of 8.3, is noted for its integration capabilities but lacks some of the seamless distribution options that users desire.
- Reviewers mention that Zoho Survey's Reporting & Analytics features, scoring 8.9, provide deeper insights and more robust data visualization tools compared to Formstack Forms' score of 8.0, which some users find limiting for advanced analysis.
- Users say that both products score equally in Data Exporting at 8.9, but Formstack Forms is praised for its straightforward exporting process, while Zoho Survey is noted for offering more formats, which some users find advantageous for their reporting needs.
- G2 users report that both platforms have similar scores in Permissions (8.8), but Formstack Forms is highlighted for its granular control options, allowing for more tailored access levels, which is a significant plus for teams managing sensitive data.
Pricing
Entry-Level Pricing
Formstack Forms
No pricing availableZoho Survey
FREE
0
- Unlimited Surveys
- 10 Questions / Survey
- 100 Responses / Survey
Free Trial
Formstack Forms
Free Trial is available
Zoho Survey
Free Trial is available
Ratings
Meets Requirements
8.7
368
8.9
758
Ease of Use
8.7
372
8.9
763
Ease of Setup
8.7
261
8.7
366
Ease of Admin
8.9
270
8.7
313
Quality of Support
8.2
324
8.5
675
Has the product been a good partner in doing business?
8.7
253
8.7
295
Product Direction (% positive)
8.0
358
8.8
732
Features by Category
Survey Management
8.9
55
9.1
193
9.1
53
9.1
195
8.1
51
8.6
186
8.3
47
8.9
185
Survey Customization
8.5
49
8.6
180
8.3
50
8.6
186
8.0
42
8.5
181
7.3
37
8.5
173
Survey Insights
8.0
48
8.8
189
7.8
38
8.3
173
8.9
51
8.8
186
8.8
48
8.7
179
Agentic AI - Survey
Not enough data
7.8
37
Not enough data
7.6
37
Not enough data
8.1
37
Customization
8.5
84
Not enough data
8.7
84
Not enough data
8.5
80
Not enough data
7.9
84
Not enough data
Additional Functionality
8.2
83
Not enough data
6.8
71
Not enough data
8.7
83
Not enough data
7.2
75
Not enough data
8.5
82
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Formstack Forms and Zoho Survey are categorized as Survey
Unique Categories
Formstack Forms is categorized as Online Form Builder and Salesforce AppExchange Apps
Zoho Survey has no unique categories
Reviews
Reviewers' Company Size
Formstack Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
13.4%
Higher Education
12.9%
Education Management
6.2%
Marketing and Advertising
5.3%
Hospital & Health Care
4.7%
Other
57.5%
Information Technology and Services
9.6%
Education Management
6.5%
Marketing and Advertising
5.4%
Computer Software
4.7%
Financial Services
3.1%
Other
70.6%
Alternatives
Discussions
Does Formstack charge an extra fee for using payment processors?
2 Comments
Official Response from Formstack Forms
No, Formstack does not charge extra fees for using payment processors on your forms. The only fee associated with your account will be the monthly or yearly...Read more
Is Formstack HIPAA Compliant?
1 Comment
Official Response from Formstack Forms
Formstack offers an Enterprise-level, HIPAA compliant form solution. With this solution, forms can collect electronic personal health information (ePHI)...Read more
Is there a way to approve or deny requests and other form submissions?
1 Comment
Official Response from Formstack Forms
The Approvals feature allows account admins to set up "Approvers" with the ability to approve or deny submissions. When an end user submits a form, the...Read more
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