Compare Formstack Forms and Zoho Survey 
At a Glance
Market Segments
Mid-Market (46.2% of reviews)
Small-Business (50.9% of reviews)
Entry-Level Pricing
No pricing available
0
Formstack Forms
Star Rating
(468)4.3 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Formstack FormsZoho Survey
Star Rating
(990)4.4 out of 5
Market Segments
Small-Business (50.9% of reviews)
Pros & Cons
Entry-Level Pricing
0
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Survey excels in user-friendliness, with many users appreciating its intuitive interface that makes survey creation quick and straightforward, even for beginners. This ease of use is complemented by a variety of features, such as different question types and theme customization, which help streamline the survey process.
- Users say that Formstack Forms stands out for its flexibility and robust security features. Reviewers highlight the importance of data validation at the start of the process, which minimizes errors and reduces manual data entry, making it a reliable choice for organizations that prioritize data integrity.
- According to verified reviews, Zoho Survey's reporting capabilities are particularly praised, with users noting that the reports generated are clear and actionable. This feature helps users quickly analyze feedback, making the survey process feel effortless and efficient.
- Reviewers mention that Formstack Forms offers unique functionalities like a multi-author approval workflow and seamless offline mode, which are beneficial for teams needing to manage internal processes and capture data without constant internet access. This level of automation can significantly reduce manual workloads.
- G2 reviewers highlight that while both platforms have similar scores for ease of setup, Zoho Survey's overall reliability for professional surveys gives it an edge. Users appreciate how quickly they can create surveys and gather feedback, which is crucial for time-sensitive projects.
- Users report that Formstack Forms and Zoho Survey both provide strong support for various question types, but Zoho Survey's additional features for customization and theme options make it more appealing for those looking to create visually engaging surveys. This aspect can enhance user engagement and response rates.
Pricing
Entry-Level Pricing
Formstack Forms
No pricing availableZoho Survey
FREE
0
- Unlimited Surveys
- 10 Questions / Survey
- 100 Responses / Survey
Free Trial
Formstack Forms
Free Trial is available
Zoho Survey
Free Trial is available
Ratings
Meets Requirements
8.7
377
8.9
785
Ease of Use
8.7
382
8.9
791
Ease of Setup
8.7
271
8.7
395
Ease of Admin
8.9
270
8.7
318
Quality of Support
8.2
329
8.5
699
Has the product been a good partner in doing business?
8.7
253
8.7
300
Product Direction (% positive)
8.1
367
8.8
756
Features by Category
Survey Management
8.9
56
9.2
212
9.1
54
9.1
209
8.1
52
8.6
195
8.3
47
8.9
193
Survey Customization
8.5
50
8.6
187
8.3
51
8.6
191
8.0
43
8.5
181
7.3
38
8.5
175
Survey Insights
8.0
49
8.7
206
7.8
38
8.4
178
8.9
52
8.8
190
8.8
49
8.7
179
Agentic AI - Survey
Not enough data
7.9
39
Not enough data
7.7
39
Not enough data
8.1
38
Customization
8.6
87
Not enough data
8.7
86
Not enough data
8.6
82
Not enough data
7.8
89
Not enough data
Additional Functionality
8.2
83
Not enough data
6.8
73
Not enough data
8.7
85
Not enough data
7.2
75
Not enough data
8.5
83
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Formstack Forms and Zoho Survey are categorized as Survey
Unique Categories
Formstack Forms is categorized as Online Form Builder and Salesforce AppExchange Apps
Zoho Survey has no unique categories
Reviews
Reviewers' Company Size
Formstack Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
13.1%
Higher Education
12.6%
Education Management
6.1%
Marketing and Advertising
5.2%
Hospital & Health Care
4.8%
Other
58.2%
Information Technology and Services
9.9%
Education Management
6.3%
Marketing and Advertising
5.3%
Computer Software
4.9%
Financial Services
3.1%
Other
70.4%
Alternatives
Discussions
Does Formstack charge an extra fee for using payment processors?
2 Comments
Official Response from Formstack Forms
No, Formstack does not charge extra fees for using payment processors on your forms. The only fee associated with your account will be the monthly or yearly...Read more
Is Formstack HIPAA Compliant?
1 Comment
Official Response from Formstack Forms
Formstack offers an Enterprise-level, HIPAA compliant form solution. With this solution, forms can collect electronic personal health information (ePHI)...Read more
Is there a way to approve or deny requests and other form submissions?
1 Comment
Official Response from Formstack Forms
The Approvals feature allows account admins to set up "Approvers" with the ability to approve or deny submissions. When an end user submits a form, the...Read more
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