# Formstack Forms, WPForms vs SurveyMonkey Comparison

| | Formstack Forms | WPForms | SurveyMonkey | 
|---|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 470 | 971 | 23,551 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Small-Business (89.7% of reviews) | Small-Business (36.5% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | Contact Us | 

---
## Top Pros & Cons

### Formstack Forms

Pros:
- Ease of Use (43 reviews)
- Integrations (28 reviews)

Cons:
- Limited Customization (13 reviews)
- Form Design (11 reviews)

### WPForms

Pros:
- Ease of Use (18 reviews)
- Features (10 reviews)

Cons:
- Expensive (7 reviews)
- Limited Customization (4 reviews)

### SurveyMonkey

Pros:
- Ease of Use (345 reviews)
- Ease of Creation (156 reviews)

Cons:
- Expensive (113 reviews)
- Limitations (87 reviews)

---
## Ratings Comparison
| Rating | Formstack Forms | WPForms | SurveyMonkey | 
|---|---|---|---|
  | **Meets Requirements** | 8.7 (378 reviews) | 9.2 (640 reviews) | 9.0 (20678 reviews) | 
  | **Ease of Use** | 8.7 (383 reviews) | 9.5 (653 reviews) | 9.2 (20796 reviews) | 
  | **Ease of Setup** | 8.7 (272 reviews) | 9.6 (558 reviews) | 9.0 (8131 reviews) | 
  | **Ease of Admin** | 8.9 (271 reviews) | 9.5 (540 reviews) | 8.9 (7621 reviews) | 
  | **Quality of Support** | 8.1 (330 reviews) | 9.3 (548 reviews) | 8.6 (14671 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (254 reviews) | 9.5 (510 reviews) | 8.8 (6671 reviews) | 
  | **Product Direction (% positive)** | 8.0 (367 reviews) | 8.9 (599 reviews) | 7.7 (20218 reviews) | 

---
## Pricing

### Formstack Forms

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### WPForms

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **WPForms** | N/A | N/A |
| **SurveyMonkey** | 7.9/10 | 194 |

#### Feedback Management

| Feature | Formstack Forms | WPForms | SurveyMonkey | 
|---|---|---|---|
| **Tagging** | Not enough data | Not enough data | 7.8 (150 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 8.1 (147 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | Not enough data | 8.1 (158 reviews) | 

#### Feedback Analysis

| Feature | Formstack Forms | WPForms | SurveyMonkey | 
|---|---|---|---|
| **Thematic Analysis** | Not enough data | Not enough data | 8.1 (144 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 7.9 (144 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | Not enough data | 7.6 (138 reviews) | 

#### Feedback Sources

| Feature | Formstack Forms | WPForms | SurveyMonkey | 
|---|---|---|---|
| **Online Reviews** | Not enough data | Not enough data | 8.1 (147 reviews) | 
| **Surveys** | Not enough data | Not enough data | 9.1 (170 reviews) | 
| **Social Media** | Not enough data | Not enough data | 7.8 (138 reviews) | 
| **Customer Service Channels** | Not enough data | Not enough data | 7.7 (136 reviews) | 

#### Generative AI

| Feature | Formstack Forms | WPForms | SurveyMonkey | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.4 (130 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 7.6 (81 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | 8.4/10 | 59 |
| **WPForms** | N/A | N/A |
| **SurveyMonkey** | 8.3/10 | 1710 |

#### Survey Management

| Feature | Formstack Forms | WPForms | SurveyMonkey | 
|---|---|---|---|
| **Survey Builder** | 8.9 (57 reviews) | Not enough data | 9.0 (1506 reviews) | 
| **Question Types** | 9.2 (55 reviews) | Not enough data | 8.9 (1445 reviews) | 
| **Templates** | 8.2 (53 reviews) | Not enough data | 8.6 (1360 reviews) | 
| **Survey Distribution** | 8.3 (47 reviews) | Not enough data | 8.9 (1423 reviews) | 

#### Survey Customization

| Feature | Formstack Forms | WPForms | SurveyMonkey | 
|---|---|---|---|
| **Branching/Skip Logic** | 8.5 (50 reviews) | Not enough data | 8.4 (1173 reviews) | 
| **Branding** | 8.3 (51 reviews) | Not enough data | 8.2 (1208 reviews) | 
| **Multimedia Support** | 8.0 (43 reviews) | Not enough data | 8.1 (1073 reviews) | 
| **Multilingual Surveys** | 7.3 (38 reviews) | Not enough data | 8.1 (906 reviews) | 

#### Survey Insights

| Feature | Formstack Forms | WPForms | SurveyMonkey | 
|---|---|---|---|
| **Reporting & Analytics** | 8.0 (50 reviews) | Not enough data | 8.6 (1417 reviews) | 
| **BI Tools Integration** | 7.8 (38 reviews) | Not enough data | 8.0 (946 reviews) | 
| **Data Exporting** | 8.9 (52 reviews) | Not enough data | 8.5 (1267 reviews) | 
| **Permissions** | 8.8 (49 reviews) | Not enough data | 8.4 (1138 reviews) | 

#### Agentic AI - Survey

| Feature | Formstack Forms | WPForms | SurveyMonkey | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 7.6 (147 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.7 (152 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.0 (153 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | 8.1/10 | 101 |
| **WPForms** | 8.9/10 | 228 |
| **SurveyMonkey** | 8.3/10 | 246 |

#### Customization

| Feature | Formstack Forms | WPForms | SurveyMonkey | 
|---|---|---|---|
| **Custom Fields** | 8.6 (87 reviews) | 9.1 (206 reviews) | 8.6 (209 reviews) | 
| **Conditional Logic** | 8.7 (85 reviews) | 9.1 (193 reviews) | 8.3 (194 reviews) | 
| **Multi-page Forms** | 8.6 (82 reviews) | 9.2 (175 reviews) | 8.7 (214 reviews) | 
| **Design** | 7.7 (90 reviews) | 8.5 (207 reviews) | 8.6 (228 reviews) | 

#### Additional Functionality

| Feature | Formstack Forms | WPForms | SurveyMonkey | 
|---|---|---|---|
| **Embedded Forms** | 8.2 (83 reviews) | 9.3 (196 reviews) | 8.3 (173 reviews) | 
| **Offline Capability** | 6.8 (72 reviews) | 8.0 (140 reviews) | 7.6 (151 reviews) | 
| **Notifications** | 8.7 (85 reviews) | 9.0 (203 reviews) | 8.3 (197 reviews) | 
| **Payments** | 7.2 (75 reviews) | 8.8 (136 reviews) | 7.8 (150 reviews) | 
| **Mobile Forms** | 8.5 (83 reviews) | 9.1 (181 reviews) | 8.5 (205 reviews) | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **WPForms** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Formstack Forms | WPForms | SurveyMonkey | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to Formstack Forms (2):** [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Survey Software](https://www.g2.com/categories/survey)


**Unique to SurveyMonkey (2):** [Survey Software](https://www.g2.com/categories/survey), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Formstack Forms | WPForms | SurveyMonkey | 
|---|---|---|---|
| **Small-Business** | 40.1% | 89.7% | 36.5% | 
| **Mid-Market** | 46.0% | 9.3% | 34.1% | 
| **Enterprise** | 13.9% | 1.0% | 29.4% | 

### By Industry

#### Formstack Forms

- **Non-Profit Organization Management:** 13.0%
- **Higher Education:** 12.6%
- **Education Management:** 6.1%
- **Marketing and Advertising:** 5.2%
- **Hospital & Health Care:** 4.8%
- **Information Technology and Services:** 3.9%
- **Religious Institutions:** 3.3%
- **Health, Wellness and Fitness:** 2.8%
- **Primary/Secondary Education:** 2.6%
- **Financial Services:** 2.4%
- **Other:** 43.3%

#### WPForms

- **Marketing and Advertising:** 14.3%
- **Non-Profit Organization Management:** 6.4%
- **Information Technology and Services:** 5.4%
- **Design:** 4.7%
- **Health, Wellness and Fitness:** 3.9%
- **Computer Software:** 3.6%
- **Graphic Design:** 2.7%
- **Real Estate:** 2.7%
- **Internet:** 2.3%
- **Construction:** 2.3%
- **Other:** 51.7%

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

---
## Alternatives

### Alternatives to Formstack Forms

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) — 4.5/5 stars (175 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3531 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (952 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1068 reviews)

### Alternatives to WPForms

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews) — 4.7/5 stars (248 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Cognito Forms](https://www.g2.com/products/cognito-forms/reviews) — 4.6/5 stars (119 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3531 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14700 reviews)

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (952 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7398 reviews)

---
## Top Discussions

### Formstack Forms

- Title: [Does Formstack charge an extra fee for using payment processors?](https://www.g2.com/discussions/payment-processors) — 2 comments, 1 upvote
  > **Top comment:** "No, they do not"
- Title: [Is formstack free?](https://www.g2.com/discussions/is-formstack-free) — 1 comment
  > **Top comment:** "While formstack has a free demo option, there is no free option. For more info - https://www.formstack.com/pricing/online-forms"
- Title: [Is there a way to submit portions of a form?  For instance - when one section is complete, could that section be submitted and then remaining sections be marked as resume later?](https://www.g2.com/discussions/38818-is-there-a-way-to-submit-portions-of-a-form-for-instance-when-one-section-is-complete-could-that-section-be-submitted-and-then-remaining-sections-be-marked-as-resume-later) — 1 comment, 1 upvote
  > **Top comment:** "no"
- Title: [Will formstack to ever create a bill to have custom templates?](https://www.g2.com/discussions/25066-will-formstack-to-ever-create-a-bill-to-have-custom-templates) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [I would like to have training off campus on Formstack integread with Salesforce](https://www.g2.com/discussions/24988-i-would-like-to-have-training-off-campus-on-formstack-integread-with-salesforce) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."

### WPForms

- Title: [What is WPForms used for?](https://www.g2.com/discussions/what-is-wpforms-used-for) — 1 comment
  > **Top comment:** "It is a plugin used for building surveys, contact forms, polls, etc. "

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/formstack-forms-vs-wpforms-vs-surveymonkey)