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At a Glance
Market Segments
Mid-Market (46.5% of reviews)
Small-Business (90.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Formstack Forms
Star Rating
(458)4.3 out of 5
Market Segments
Mid-Market (46.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Formstack FormsWPForms
Star Rating
(957)4.7 out of 5
Market Segments
Small-Business (90.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about WPFormsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Formstack Forms excels in its Survey Builder, scoring 8.9, which allows for a more intuitive creation process compared to WPForms, which does not have a specific score for this feature. However, WPForms shines in overall ease of use with a score of 9.5, making it more user-friendly for beginners.
- Reviewers mention that WPForms offers superior customization options, particularly with Custom Fields (9.2) and Multi-page Forms (9.3), which enhance user experience and form complexity. In contrast, Formstack Forms scores lower in these areas, indicating less flexibility for advanced users.
- G2 users highlight that WPForms has a more robust Offline Capability (8.0), allowing users to collect responses without an internet connection, which is a significant advantage for fieldwork. Formstack Forms, with a score of 7.1, lacks this essential feature, making it less suitable for users in remote areas.
- Users on G2 report that WPForms provides better Payment integration (8.9), making it easier for businesses to collect payments directly through forms. Formstack Forms, with a score of 7.8, does not offer the same level of seamless payment processing, which could be a drawback for e-commerce users.
- Reviewers mention that WPForms has superior Mobile Forms functionality (9.1), ensuring that forms are optimized for mobile devices, which is crucial for user engagement. Formstack Forms, scoring 8.7, does not match this level of mobile optimization, potentially affecting user experience on smartphones.
- Users say that WPForms provides better overall support quality (9.3), with many reviewers praising their responsive customer service. In comparison, Formstack Forms has a lower support quality score of 8.2, indicating that users may face challenges when seeking assistance.
Pricing
Entry-Level Pricing
Formstack Forms
No pricing availableWPForms
No pricing availableFree Trial
Formstack Forms
Free Trial is available
WPForms
No trial information availableRatings
Meets Requirements
8.7
368
9.2
629
Ease of Use
8.7
372
9.5
642
Ease of Setup
8.7
261
9.6
546
Ease of Admin
8.9
270
9.5
534
Quality of Support
8.2
324
9.3
538
Has the product been a good partner in doing business?
8.7
253
9.5
505
Product Direction (% positive)
8.0
358
8.8
588
Features by Category
Survey Management
8.9
55
Not enough data
9.1
53
Not enough data
8.1
51
Not enough data
8.3
47
Not enough data
Survey Customization
8.5
49
Not enough data
8.3
50
Not enough data
8.0
42
Not enough data
7.3
37
Not enough data
Survey Insights
8.0
48
Not enough data
7.8
38
Not enough data
8.9
51
Not enough data
8.8
48
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.5
84
9.1
199
8.7
84
9.1
187
8.5
80
9.2
171
7.9
84
8.5
202
Additional Functionality
8.2
83
9.2
190
6.8
71
7.9
138
8.7
83
9.0
198
7.2
75
8.8
132
8.5
82
9.1
178
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Formstack Forms and WPForms are categorized as Online Form Builder
Unique Categories
Formstack Forms is categorized as Salesforce AppExchange Apps and Survey
WPForms has no unique categories
Reviews
Reviewers' Company Size
Formstack Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WPForms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
13.4%
Higher Education
12.9%
Education Management
6.2%
Marketing and Advertising
5.3%
Hospital & Health Care
4.7%
Other
57.5%
Marketing and Advertising
14.0%
Non-Profit Organization Management
6.5%
Information Technology and Services
5.4%
Design
4.8%
Health, Wellness and Fitness
4.0%
Other
65.3%
Discussions
Does Formstack charge an extra fee for using payment processors?
2 Comments
Official Response from Formstack Forms
No, Formstack does not charge extra fees for using payment processors on your forms. The only fee associated with your account will be the monthly or yearly...Read more
Is Formstack HIPAA Compliant?
1 Comment
Official Response from Formstack Forms
Formstack offers an Enterprise-level, HIPAA compliant form solution. With this solution, forms can collect electronic personal health information (ePHI)...Read more
Is there a way to approve or deny requests and other form submissions?
1 Comment
Official Response from Formstack Forms
The Approvals feature allows account admins to set up "Approvers" with the ability to approve or deny submissions. When an end user submits a form, the...Read more
What is WPForms used for?
1 Comment
JS
It is a plugin used for building surveys, contact forms, polls, etc. Read more
WPForms has no more discussions with answers
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