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Compare Formstack Forms and TrueContext 
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At a Glance
Market Segments
Mid-Market (46.5% of reviews)
Mid-Market (39.1% of reviews)
Entry-Level Pricing
No pricing available
$25.00
Formstack Forms
Star Rating
(458)4.3 out of 5
Market Segments
Mid-Market (46.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Formstack FormsTrueContext
Star Rating
(398)4.5 out of 5
Market Segments
Mid-Market (39.1% of reviews)
Entry-Level Pricing
$25.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Formstack Forms excels in its Drag-and-drop Form Builder with a score of 8.5, making it easy for non-technical users to create forms quickly. In contrast, TrueContext's API Builder received a lower score of 7.9, indicating that while it offers development tools, it may not be as user-friendly for those without coding experience.
- Reviewers mention that Formstack Forms has a strong Document Management feature with a score of 8.5, which allows for efficient handling of documents within workflows. TrueContext, however, does not have a comparable feature highlighted in user reviews, suggesting a potential gap in document handling capabilities.
- G2 users highlight the superior Quality of Support for TrueContext, scoring 8.8 compared to Formstack's 8.2. Reviewers appreciate the responsiveness and helpfulness of TrueContext's support team, which can be crucial for businesses relying on timely assistance.
- Users on G2 report that Formstack Forms shines in Survey Management, particularly with its Survey Builder scoring 8.9 and Question Types at 9.1. This indicates a robust capability for creating diverse surveys, while TrueContext's survey features are not as prominently mentioned, suggesting a less comprehensive offering.
- Reviewers mention that TrueContext's Offline Capability is rated at 8.5, which is essential for field workers who may not always have internet access. Formstack Forms, however, has a lower score of 7.1 in this area, indicating that it may not be as reliable for users needing offline functionality.
- Users say that Formstack Forms provides excellent Customization options, particularly with Conditional Logic scoring 9.0, allowing for tailored user experiences. TrueContext's customization features are not as highly rated, which may limit flexibility for users looking to create highly personalized forms.
Pricing
Entry-Level Pricing
Formstack Forms
No pricing availableTrueContext
Essentials
$25.00
For field teams looking to start their digitization journey
Gear up your organization for the potential of real-time field data
- Advanced data collection
- Straightforward business logic
- Professional documentation
Free Trial
Formstack Forms
Free Trial is available
TrueContext
No trial information availableRatings
Meets Requirements
8.7
368
8.8
331
Ease of Use
8.7
372
8.7
332
Ease of Setup
8.7
261
8.1
265
Ease of Admin
8.9
270
8.6
259
Quality of Support
8.2
324
8.8
307
Has the product been a good partner in doing business?
8.7
253
8.9
251
Product Direction (% positive)
8.0
358
9.2
335
Features by Category
Digital Workflows
Not enough data
8.1
27
Not enough data
8.1
28
Not enough data
8.3
27
Forms
Not enough data
8.3
28
Not enough data
7.2
26
Not enough data
8.6
29
Automation
Not enough data
8.2
29
Not enough data
8.3
29
Not enough data
8.2
29
Not enough data
7.8
26
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
Not enough data
8.3
125
|
Verified
Not enough data
7.5
106
|
Verified
Not enough data
8.1
114
|
Verified
Field Tools
Not enough data
7.7
100
|
Verified
Not enough data
8.8
129
|
Verified
Not enough data
8.3
126
|
Verified
Not enough data
8.6
137
|
Verified
Not enough data
8.5
132
|
Verified
Not enough data
8.4
120
|
Verified
Back Office Tools
Not enough data
8.5
130
|
Verified
Not enough data
8.7
132
|
Verified
Not enough data
7.9
121
|
Verified
Survey Management
8.9
55
Not enough data
9.1
53
Not enough data
8.1
51
Not enough data
8.3
47
Not enough data
Survey Customization
8.5
49
Not enough data
8.3
50
Not enough data
8.0
42
Not enough data
7.3
37
Not enough data
Survey Insights
8.0
48
Not enough data
7.8
38
Not enough data
8.9
51
Not enough data
8.8
48
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.5
84
Not enough data
8.7
84
Not enough data
8.5
80
Not enough data
7.9
84
Not enough data
Additional Functionality
8.2
83
Not enough data
6.8
71
Not enough data
8.7
83
Not enough data
7.2
75
Not enough data
8.5
82
Not enough data
Planning
Not enough data
8.8
93
Not enough data
8.2
85
Not enough data
7.7
76
Not enough data
8.4
85
Execution
Not enough data
7.9
76
Not enough data
7.9
83
Not enough data
8.6
98
Not enough data
8.2
96
Not enough data
8.0
75
Analytics
Not enough data
8.2
81
Not enough data
7.8
71
Not enough data
7.8
72
Generative AI
Not enough data
6.0
54
Not enough data
5.7
54
Before the Job
Not enough data
7.3
92
Not enough data
8.1
105
Not enough data
8.3
102
Not enough data
7.3
87
On the Job
Not enough data
8.3
113
Not enough data
8.1
101
Not enough data
7.8
93
Not enough data
7.8
99
Not enough data
7.5
90
After the Job
Not enough data
8.7
121
Not enough data
8.2
109
Not enough data
7.4
87
Not enough data
7.6
88
Agentic AI - Field Service Management
Not enough data
5.0
7
Not enough data
5.2
7
Not enough data
5.0
7
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Formstack Forms and TrueContext are categorized as Salesforce AppExchange Apps
Unique Categories
Formstack Forms is categorized as Online Form Builder and Survey
TrueContext is categorized as Inspection Management, Digital Process Automation (DPA), Mobile Forms Automation, and Field Service Management
Reviews
Reviewers' Company Size
Formstack Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TrueContext
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
13.4%
Higher Education
12.9%
Education Management
6.2%
Marketing and Advertising
5.3%
Hospital & Health Care
4.7%
Other
57.5%
Construction
17.7%
Oil & Energy
9.5%
Telecommunications
4.1%
Information Technology and Services
4.1%
Retail
3.1%
Other
61.4%
Discussions
Does Formstack charge an extra fee for using payment processors?
2 Comments
Official Response from Formstack Forms
No, Formstack does not charge extra fees for using payment processors on your forms. The only fee associated with your account will be the monthly or yearly...Read more
Is Formstack HIPAA Compliant?
1 Comment
Official Response from Formstack Forms
Formstack offers an Enterprise-level, HIPAA compliant form solution. With this solution, forms can collect electronic personal health information (ePHI)...Read more
Is there a way to approve or deny requests and other form submissions?
1 Comment
Official Response from Formstack Forms
The Approvals feature allows account admins to set up "Approvers" with the ability to approve or deny submissions. When an end user submits a form, the...Read more
Automated mobile workflows?
1 Comment
Official Response from TrueContext
An automated mobile workflow is more than just a digital form: it is an end-to-end solution that takes your data from the field, draws it into the back...Read more
Does ProntoForms work on both Android and iOS?
1 Comment
Official Response from TrueContext
The ProntoForms app is available on Android, iOS, and Windows devices, as well as on Windows 10 for PC. Read more
Does ProntoForms work offline?
1 Comment
Official Response from TrueContext
The ProntoForms app can be used to collect and access data offline; forms submitted while offline are sent when network connectivity is restored. Read more
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