Compare Formstack Forms and SurveyMonkey 
At a Glance
Market Segments
Mid-Market (46.2% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Formstack Forms
Star Rating
(468)4.3 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Formstack FormsSurveyMonkey
Star Rating
(23,418)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its intuitive interface that makes it easy to create, update, and analyze surveys. Users appreciate the variety of templates and question types available, which enhance the accuracy of their surveys and streamline the data collection process.
- Users say that Formstack Forms stands out for its flexibility and robust security features. Reviewers highlight the importance of data validation at the beginning of the process, which minimizes manual errors and enhances data integrity, making it a reliable choice for organizations that prioritize security.
- According to verified reviews, SurveyMonkey's implementation process is notably quick and straightforward, with users noting that the onboarding wizard simplifies setup. This ease of setup contributes to a smoother transition for teams looking to adopt new survey tools.
- Reviewers mention that Formstack Forms offers excellent automation capabilities, which significantly reduce manual workloads. This feature is particularly beneficial for teams that require efficient internal process management, as it streamlines workflows and enhances productivity.
- G2 reviewers highlight that SurveyMonkey's survey distribution options are diverse, allowing users to share surveys via emails, codes, and more. This versatility in distribution methods is a key advantage for teams looking to reach a wider audience effectively.
- Users report that while Formstack Forms has strong offline capabilities, enabling seamless data capture without internet access, it may not match the overall user satisfaction and feature richness that SurveyMonkey provides, particularly in areas like reporting and analytics.
Pricing
Entry-Level Pricing
Formstack Forms
No pricing availableSurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Formstack Forms
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.7
377
9.0
20,569
Ease of Use
8.7
382
9.2
20,687
Ease of Setup
8.7
271
9.0
8,022
Ease of Admin
8.9
270
8.9
7,613
Quality of Support
8.2
329
8.6
14,596
Has the product been a good partner in doing business?
8.7
253
8.8
6,662
Product Direction (% positive)
8.1
367
7.7
20,131
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
153
Feedback Analysis
Not enough data
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
147
Not enough data
9.0
160
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
8.9
56
9.0
1442
9.1
54
8.9
1427
8.1
52
8.6
1354
8.3
47
8.8
1398
Survey Customization
8.5
50
8.5
1160
8.3
51
8.2
1198
8.0
43
8.1
1076
7.3
38
8.1
907
Survey Insights
8.0
49
8.6
1367
7.8
38
8.0
937
8.9
52
8.5
1259
8.8
49
8.4
1136
Agentic AI - Survey
Not enough data
7.6
148
Not enough data
7.7
148
Not enough data
8.0
151
Customization
8.6
87
8.6
210
8.7
86
8.3
195
8.6
82
8.7
215
7.8
89
8.6
228
Additional Functionality
8.2
83
8.3
174
6.8
73
7.6
152
8.7
85
8.3
196
7.2
75
7.8
151
8.5
83
8.5
204
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Formstack Forms and SurveyMonkey are categorized as Online Form Builder and Survey
Unique Categories
Formstack Forms is categorized as Salesforce AppExchange Apps
SurveyMonkey is categorized as Feedback Analytics
Reviews
Reviewers' Company Size
Formstack Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
13.1%
Higher Education
12.6%
Education Management
6.1%
Marketing and Advertising
5.2%
Hospital & Health Care
4.8%
Other
58.2%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Discussions
Does Formstack charge an extra fee for using payment processors?
2 Comments
Official Response from Formstack Forms
No, Formstack does not charge extra fees for using payment processors on your forms. The only fee associated with your account will be the monthly or yearly...Read more
Is Formstack HIPAA Compliant?
1 Comment
Official Response from Formstack Forms
Formstack offers an Enterprise-level, HIPAA compliant form solution. With this solution, forms can collect electronic personal health information (ePHI)...Read more
Is there a way to approve or deny requests and other form submissions?
1 Comment
Official Response from Formstack Forms
The Approvals feature allows account admins to set up "Approvers" with the ability to approve or deny submissions. When an end user submits a form, the...Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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