# Formstack Forms, Respondent vs Hotjar by Contentsquare Comparison

| | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 470 | 528 | 342 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Small-Business (64.2% of reviews) | Small-Business (52.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | Free | 

---
## Top Pros & Cons

### Formstack Forms

Pros:
- Ease of Use (43 reviews)
- Integrations (28 reviews)

Cons:
- Limited Customization (13 reviews)
- Form Design (11 reviews)

### Respondent

Pros:
- Opportunities (17 reviews)
- Ease of Use (16 reviews)

Cons:
- Limited Options (9 reviews)
- Survey Issues (7 reviews)

### Hotjar by Contentsquare

Pros:
- Ease of Use (12 reviews)
- Features (10 reviews)

Cons:
- Limitations (5 reviews)
- Missing Features (4 reviews)

---
## Ratings Comparison
| Rating | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
  | **Meets Requirements** | 8.7 (378 reviews) | 8.9 (294 reviews) | 8.6 (265 reviews) | 
  | **Ease of Use** | 8.7 (383 reviews) | 9.1 (299 reviews) | 8.9 (268 reviews) | 
  | **Ease of Setup** | 8.7 (272 reviews) | 9.1 (91 reviews) | 9.0 (129 reviews) | 
  | **Ease of Admin** | 8.9 (271 reviews) | 8.8 (55 reviews) | 8.9 (120 reviews) | 
  | **Quality of Support** | 8.1 (330 reviews) | 8.9 (279 reviews) | 8.5 (181 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (254 reviews) | 8.6 (53 reviews) | 8.7 (107 reviews) | 
  | **Product Direction (% positive)** | 8.0 (367 reviews) | 8.8 (290 reviews) | 8.2 (260 reviews) | 

---
## Pricing

### Formstack Forms

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Respondent

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Hotjar by Contentsquare

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: A simple way to get started

Key Features:
- 200k monthly sessions
- 1 project
- Replays, Heatmaps + Funnels

[Browse all 4 editions](https://www.g2.com/products/hotjar-by-contentsquare/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **Respondent** | N/A | N/A |
| **Hotjar by Contentsquare** | 8.6/10 | 186 |

#### Metrics

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Sessions - Digital Analytics** | Not enough data | Not enough data | 8.7 (26 reviews) | 
| **Engagement** | Not enough data | Not enough data | 9.1 (28 reviews) | 
| **Entry and Exit Pages** | Not enough data | Not enough data | 9.0 (25 reviews) | 
| **Standard Event Tracking** | Not enough data | Not enough data | 9.1 (24 reviews) | 
| **Custom Event Tracking** | Not enough data | Not enough data | 8.8 (20 reviews) | 
| **Retention** | Not enough data | Not enough data | 8.6 (19 reviews) | 
| **Return** | Not enough data | Not enough data | 8.8 (18 reviews) | 
| **Conversions** | Not enough data | Not enough data | 9.0 (21 reviews) | 
| **Funnels** | Not enough data | Not enough data | 9.0 (27 reviews) | 

#### Reporting

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Real-Time Reporting** | Not enough data | Not enough data | Feature Not Available | 
| **Trending** | Not enough data | Not enough data | 9.0 (20 reviews) | 
| **Retroactive Reporting** | Not enough data | Not enough data | Feature Not Available | 
| **Segmentation** | Not enough data | Not enough data | 8.1 (20 reviews) | 
| **Mobile Reporting** | Not enough data | Not enough data | 8.6 (20 reviews) | 
| **Unification Across Devices** | Not enough data | Not enough data | 8.2 (17 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | Not enough data | 8.9 (22 reviews) | 

#### Other

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **User Data** | Not enough data | Not enough data | 8.1 (25 reviews) | 
| **Site Search Reporting** | Not enough data | Not enough data | Feature Not Available | 
| **Load Time Monitoring** | Not enough data | Not enough data | Feature Not Available | 
| **Campaign Tracking** | Not enough data | Not enough data | 7.8 (18 reviews) | 
| **E-Commerce** | Not enough data | Not enough data | 8.1 (15 reviews) | 
| **Promotional Messages** | Not enough data | Not enough data | Feature Not Available | 
| **Administration Alerts** | Not enough data | Not enough data | Feature Not Available | 

#### Agentic AI - Digital Analytics

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Not enough data | Feature Not Available | 

#### Administration

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **API / Integrations** | Not enough data | Not enough data | 8.2 (70 reviews) | 
| **QA Testing** | Not enough data | Not enough data | Feature Not Available | 
| **Performance and Reliability** | Not enough data | Not enough data | 8.9 (140 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 8.9 (140 reviews) | 

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **Respondent** | 8.5/10 | 250 |
| **Hotjar by Contentsquare** | 8.6/10 | 65 |

#### User Response Methods

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Survey** | Not enough data | 9.1 (158 reviews) ✓ Verified | 8.9 (49 reviews) ✓ Verified | 
| **Video Snippets** | Not enough data | 8.5 (139 reviews) | 8.9 (42 reviews) ✓ Verified | 
| **Video Interview** | Not enough data | 8.5 (139 reviews) ✓ Verified | 8.8 (15 reviews) | 
| **Photo Submission** | Not enough data | Feature Not Available | Feature Not Available | 
| **Text/Notes** | Not enough data | Feature Not Available | 8.3 (31 reviews) ✓ Verified | 

#### Participant Selection

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **In-App** | Not enough data | Feature Not Available | Feature Not Available | 
| **In-Store** | Not enough data | Feature Not Available | Feature Not Available | 
| **On-Site** | Not enough data | Feature Not Available | 8.6 (37 reviews) ✓ Verified | 
| **Recruitment Pool** | Not enough data | 8.2 (135 reviews) ✓ Verified | 9.3 (16 reviews) | 

#### Insights

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Analytics** | Not enough data | 8.3 (144 reviews) ✓ Verified | 8.8 (52 reviews) ✓ Verified | 
| **Collaboration** | Not enough data | 8.3 (139 reviews) ✓ Verified | 8.6 (39 reviews) ✓ Verified | 
| **Sorting** | Not enough data | 8.4 (144 reviews) ✓ Verified | 8.5 (40 reviews) ✓ Verified | 

#### Generative AI

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 8.7 (68 reviews) | 7.7 (5 reviews) | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **Respondent** | N/A | N/A |
| **Hotjar by Contentsquare** | 8.7/10 | 99 |

#### User Behavior

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Click Tracking** | Not enough data | Not enough data | 9.0 (71 reviews) ✓ Verified | 
| **Mouse Movement ** | Not enough data | Not enough data | 8.9 (72 reviews) ✓ Verified | 
| **Frustration Tracking** | Not enough data | Not enough data | 8.6 (53 reviews) ✓ Verified | 

#### A/B Testing 

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Error and Bug Tracking** | Not enough data | Not enough data | 9.1 (36 reviews) ✓ Verified | 
| **Split URL Testing** | Not enough data | Not enough data | 8.8 (36 reviews) | 
| **Data Analysis** | Not enough data | Not enough data | 8.7 (55 reviews) ✓ Verified | 
| **Notes** | Not enough data | Not enough data | 8.8 (36 reviews) ✓ Verified | 

#### Visitor Information

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **User Identification** | Not enough data | Not enough data | 7.6 (46 reviews) ✓ Verified | 
| **Search Box** | Not enough data | Not enough data | 8.7 (41 reviews) | 

#### Agentic AI - Session Replay

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Feature Not Available | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **Respondent** | N/A | N/A |
| **Hotjar by Contentsquare** | N/A | N/A |

#### Product Analytics

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Account-Level Analytics** | Not enough data | Not enough data | Not enough data | 
| **User-Level Analytics** | Not enough data | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | Feature Not Available | 
| **Multi-Product Analytics** | Not enough data | Not enough data | Feature Not Available | 
| **User Scoring** | Not enough data | Not enough data | Feature Not Available | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Product Analytics

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Not enough data | Feature Not Available | 

#### Behavioral Analytics - Product Analytics

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | Feature Not Available | 
| **User level Analytics** | Not enough data | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | Feature Not Available | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **User scoring** | Not enough data | Not enough data | Feature Not Available | 
| **Adaptive learning** | Not enough data | Not enough data | Feature Not Available | 
| **Automated insights** | Not enough data | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | Feature Not Available | 

### E-Commerce Analytics

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **Respondent** | N/A | N/A |
| **Hotjar by Contentsquare** | 7.9/10 | 9 |

#### Analytics

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Reports** | Not enough data | Not enough data | 7.8 (9 reviews) | 
| **Dashboard** | Not enough data | Not enough data | 8.1 (9 reviews) | 
| **Web Analytics** | Not enough data | Not enough data | 9.1 (9 reviews) | 
| **Campaign Tracking** | Not enough data | Not enough data | 7.8 (6 reviews) | 
| **Customer Demographics** | Not enough data | Not enough data | 8.6 (7 reviews) | 
| **Predictive Analytics** | Not enough data | Not enough data | Feature Not Available | 

#### Administration

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Data Storage** | Not enough data | Not enough data | 7.6 (7 reviews) | 
| **A/B Testing** | Not enough data | Not enough data | 5.7 (5 reviews) | 
| **Integrations** | Not enough data | Not enough data | 8.8 (8 reviews) | 

#### Generative AI

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Feature Not Available | 

#### Agentic AI - E-Commerce Analytics

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Not enough data | Feature Not Available | 

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **Respondent** | N/A | N/A |
| **Hotjar by Contentsquare** | 8.9/10 | 10 |

#### Experience

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Real-Time Monitoring** | Not enough data | Not enough data | 9.0 (10 reviews) | 
| **Session Replay** | Not enough data | Not enough data | 9.2 (10 reviews) | 
| **Behavioral Analysis** | Not enough data | Not enough data | 9.0 (10 reviews) | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Not enough data | Feature Not Available | 

#### Management

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Content Management** | Not enough data | Not enough data | Feature Not Available | 
| **Alerts** | Not enough data | Not enough data | Feature Not Available | 
| **Budget Analysis** | Not enough data | Not enough data | Feature Not Available | 

#### Performance

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Uptime Monitoring** | Not enough data | Not enough data | Feature Not Available | 
| **Performance Monitoring** | Not enough data | Not enough data | 8.5 (9 reviews) | 
| **Issue Tracking** | Not enough data | Not enough data | Feature Not Available | 
| **Resource Monitoring** | Not enough data | Not enough data | Feature Not Available | 

### Consumer Video Feedback

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **Respondent** | 8.8/10 | 138 |
| **Hotjar by Contentsquare** | N/A | N/A |

#### Feedback Source

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Invitation** | Not enough data | 8.7 (81 reviews) | Not enough data | 
| **Survey Link** | Not enough data | 9.0 (83 reviews) | Not enough data | 
| **App** | Not enough data | 8.7 (76 reviews) | Not enough data | 
| **Widget** | Not enough data | 8.5 (73 reviews) | Not enough data | 
| **Recruitment Pool** | Not enough data | 8.7 (78 reviews) | Not enough data | 

#### Feedback Management

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Media Library** | Not enough data | 8.8 (74 reviews) | Not enough data | 
| **Sorting** | Not enough data | 8.9 (77 reviews) | Not enough data | 
| **Sharing** | Not enough data | 8.8 (78 reviews) | Not enough data | 
| **Privacy** | Not enough data | 9.1 (82 reviews) | Not enough data | 

#### Insights

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Human Transcription** | Not enough data | 8.8 (73 reviews) | Not enough data | 
| **Computer Transcription** | Not enough data | 8.9 (74 reviews) | Not enough data | 
| **Analytics** | Not enough data | 9.2 (76 reviews) | Not enough data | 

#### Agentic AI - Demo Automation

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **AI Demo Agent or Avatar ** | Not enough data | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **Respondent** | N/A | N/A |
| **Hotjar by Contentsquare** | 8.6/10 | 15 |

#### Feedback Management

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Tagging** | Not enough data | Not enough data | Feature Not Available | 
| **Segmentation** | Not enough data | Not enough data | 8.7 (10 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | Not enough data | 8.6 (11 reviews) | 

#### Feedback Analysis

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Thematic Analysis** | Not enough data | Not enough data | 8.8 (8 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 8.3 (5 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | Not enough data | 8.8 (7 reviews) | 

#### Feedback Sources

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Online Reviews** | Not enough data | Not enough data | Feature Not Available | 
| **Surveys** | Not enough data | Not enough data | 8.7 (9 reviews) | 
| **Social Media** | Not enough data | Not enough data | Feature Not Available | 
| **Customer Service Channels** | Not enough data | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.0 (5 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | 8.4/10 | 59 |
| **Respondent** | 8.2/10 | 307 |
| **Hotjar by Contentsquare** | 8.6/10 | 11 |

#### Survey Management

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Survey Builder** | 8.9 (57 reviews) | 8.8 (168 reviews) | 9.3 (7 reviews) | 
| **Question Types** | 9.2 (55 reviews) | 8.8 (179 reviews) | 8.3 (6 reviews) | 
| **Templates** | 8.2 (53 reviews) | 8.5 (169 reviews) | Not enough data | 
| **Survey Distribution** | 8.3 (47 reviews) | 8.7 (174 reviews) | Not enough data | 

#### Survey Customization

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Branching/Skip Logic** | 8.5 (50 reviews) | 8.5 (162 reviews) | Not enough data | 
| **Branding** | 8.3 (51 reviews) | 8.7 (165 reviews) | 8.3 (5 reviews) | 
| **Multimedia Support** | 8.0 (43 reviews) | 8.8 (157 reviews) | Not enough data | 
| **Multilingual Surveys** | 7.3 (38 reviews) | 8.5 (155 reviews) | Not enough data | 

#### Survey Insights

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Reporting & Analytics** | 8.0 (50 reviews) | 8.8 (165 reviews) | 8.3 (5 reviews) | 
| **BI Tools Integration** | 7.8 (38 reviews) | 8.3 (149 reviews) | Not enough data | 
| **Data Exporting** | 8.9 (52 reviews) | 8.7 (156 reviews) | Not enough data | 
| **Permissions** | 8.8 (49 reviews) | 8.7 (167 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | 7.0 (5 reviews) | Feature Not Available | 
| **Proactive Assistance** | Not enough data | 5.7 (5 reviews) | Feature Not Available | 
| **Decision Making** | Not enough data | 7.3 (5 reviews) | Feature Not Available | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | 8.1/10 | 101 |
| **Respondent** | N/A | N/A |
| **Hotjar by Contentsquare** | N/A | N/A |

#### Customization

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Custom Fields** | 8.6 (87 reviews) | Not enough data | Not enough data | 
| **Conditional Logic** | 8.7 (85 reviews) | Not enough data | Not enough data | 
| **Multi-page Forms** | 8.6 (82 reviews) | Not enough data | Not enough data | 
| **Design** | 7.7 (90 reviews) | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Embedded Forms** | 8.2 (83 reviews) | Not enough data | Not enough data | 
| **Offline Capability** | 6.8 (72 reviews) | Not enough data | Not enough data | 
| **Notifications** | 8.7 (85 reviews) | Not enough data | Not enough data | 
| **Payments** | 7.2 (75 reviews) | Not enough data | Not enough data | 
| **Mobile Forms** | 8.5 (83 reviews) | Not enough data | Not enough data | 

### Software Testing

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **Respondent** | N/A | N/A |
| **Hotjar by Contentsquare** | N/A | N/A |

#### Agentic AI - Software Testing

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Not enough data | Feature Not Available | 

### Heatmap Tools

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **Respondent** | N/A | N/A |
| **Hotjar by Contentsquare** | 8.6/10 | 166 |

#### Agentic AI - Heatmap Tools

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Not enough data | Feature Not Available | 

#### Analysis

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Conversion Opportunities** | Not enough data | Not enough data | 8.6 (114 reviews) | 
| **Side-By-Side Analysis** | Not enough data | Not enough data | 8.3 (95 reviews) | 
| **Mobile Device Analysis** | Not enough data | Not enough data | 8.6 (109 reviews) | 
| **Data Quantification** | Not enough data | Not enough data | 8.1 (102 reviews) | 
| **Webpage Element Analysis** | Not enough data | Not enough data | 8.9 (125 reviews) | 

#### Reporting

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Heat Maps** | Not enough data | Not enough data | 9.3 (153 reviews) | 
| **Session Replays** | Not enough data | Not enough data | 9.0 (148 reviews) | 
| **Monitoring** | Not enough data | Not enough data | 8.7 (128 reviews) | 
| **Data Segmentation** | Not enough data | Not enough data | 7.9 (106 reviews) | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **Respondent** | N/A | N/A |
| **Hotjar by Contentsquare** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to Formstack Forms (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)

**Unique to Respondent (2):** [Consumer Video Feedback Software](https://www.g2.com/categories/consumer-video-feedback), [User Research Tools](https://www.g2.com/categories/user-research)

**Unique to Hotjar by Contentsquare (9):** [Session Replay Software](https://www.g2.com/categories/session-replay), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [User Research Tools](https://www.g2.com/categories/user-research), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [E-Commerce Analytics Software](https://www.g2.com/categories/e-commerce-analytics), [Software Testing Tools](https://www.g2.com/categories/software-testing), [Heatmap Tools](https://www.g2.com/categories/heatmap-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | Formstack Forms | Respondent | Hotjar by Contentsquare | 
|---|---|---|---|
| **Small-Business** | 40.1% | 64.2% | 52.4% | 
| **Mid-Market** | 46.0% | 21.6% | 38.6% | 
| **Enterprise** | 13.9% | 14.3% | 9.1% | 

### By Industry

#### Formstack Forms

- **Non-Profit Organization Management:** 13.0%
- **Higher Education:** 12.6%
- **Education Management:** 6.1%
- **Marketing and Advertising:** 5.2%
- **Hospital & Health Care:** 4.8%
- **Information Technology and Services:** 3.9%
- **Religious Institutions:** 3.3%
- **Health, Wellness and Fitness:** 2.8%
- **Primary/Secondary Education:** 2.6%
- **Financial Services:** 2.4%
- **Other:** 43.3%

#### Respondent

- **Computer Software:** 9.8%
- **Information Technology and Services:** 8.7%
- **Market Research:** 5.4%
- **Marketing and Advertising:** 4.9%
- **Accounting:** 3.8%
- **Education Management:** 3.3%
- **Hospital & Health Care:** 3.0%
- **Financial Services:** 3.0%
- **Writing and Editing:** 2.7%
- **Consulting:** 2.5%
- **Other:** 52.9%

#### Hotjar by Contentsquare

- **Marketing and Advertising:** 15.9%
- **Computer Software:** 14.7%
- **Information Technology and Services:** 11.3%
- **Internet:** 9.4%
- **Retail:** 5.6%
- **Financial Services:** 3.8%
- **Health, Wellness and Fitness:** 3.4%
- **Automotive:** 2.2%
- **Consumer Goods:** 1.9%
- **Furniture:** 1.9%
- **Other:** 30.0%

---
## Alternatives

### Alternatives to Formstack Forms

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23553 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5204 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) — 4.5/5 stars (175 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3537 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (953 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)

### Alternatives to Respondent

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Dscout](https://www.g2.com/products/dscout/reviews) — 4.5/5 stars (184 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23553 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3017 reviews)
- [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (953 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)

### Alternatives to Hotjar by Contentsquare

- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1050 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [Lucky Orange](https://www.g2.com/products/lucky-orange/reviews) — 4.6/5 stars (367 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2372 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Quantum Metric](https://www.g2.com/products/quantum-metric/reviews) — 4.6/5 stars (271 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1794 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1369 reviews)
- [PostHog](https://www.g2.com/products/posthog/reviews) — 4.5/5 stars (1051 reviews)

---
## Top Discussions

### Formstack Forms

- Title: [Does Formstack charge an extra fee for using payment processors?](https://www.g2.com/discussions/payment-processors) — 2 comments, 1 upvote
  > **Top comment:** "No, they do not"
- Title: [Is formstack free?](https://www.g2.com/discussions/is-formstack-free) — 1 comment
  > **Top comment:** "While formstack has a free demo option, there is no free option. For more info - https://www.formstack.com/pricing/online-forms"
- Title: [Is there a way to submit portions of a form?  For instance - when one section is complete, could that section be submitted and then remaining sections be marked as resume later?](https://www.g2.com/discussions/38818-is-there-a-way-to-submit-portions-of-a-form-for-instance-when-one-section-is-complete-could-that-section-be-submitted-and-then-remaining-sections-be-marked-as-resume-later) — 1 comment, 1 upvote
  > **Top comment:** "no"
- Title: [Will formstack to ever create a bill to have custom templates?](https://www.g2.com/discussions/25066-will-formstack-to-ever-create-a-bill-to-have-custom-templates) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [I would like to have training off campus on Formstack integread with Salesforce](https://www.g2.com/discussions/24988-i-would-like-to-have-training-off-campus-on-formstack-integread-with-salesforce) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."

### Respondent

- Title: [Is respondent legit?](https://www.g2.com/discussions/is-respondent-legit) — 8 comments, 5 upvotes
  > **Top comment:** "Yes,sure!"
- Title: [What is Respondent used for?](https://www.g2.com/discussions/what-is-respondent-used-for) — 3 comments
  > **Top comment:** "Respondent is a stage and administration utilized for directing subjective and statistical surveying. It associates analysts and organizations with members..."
- Title: [What is a respondent?](https://www.g2.com/discussions/what-is-a-respondent) — 3 comments, 1 upvote
  > **Top comment:** "Answer for more activity e-commerce and business for success "
- Title: [How do we get to know about suggested study for us?](https://www.g2.com/discussions/how-do-we-get-to-know-about-suggested-study-for-us) — 3 comments, 1 upvote
  > **Top comment:** "I don't know if this a new feature or existing from the beginning, I am getting emails from Respondent about new referral opportunity. 

These referrals..."
- Title: [What is respondent website?](https://www.g2.com/discussions/what-is-respondent-website) — 2 comments
  > **Top comment:** "For me, Micro Jobs. "

### Hotjar by Contentsquare

- Title: [Is there a python/Node.js API Client for hotjar?](https://www.g2.com/discussions/is-there-a-python-node-js-api-client-for-hotjar) — 1 comment, 1 upvote
  > **Top comment:** "Wow, I'm really happy that I came across this wonderful company that helped me in making a successful trade and I got all my profits without stressing myself..."
- Title: [What resources are available to customers?](https://www.g2.com/discussions/customer-success-7cf46643-7932-4113-a210-bcb082e9a6d8) — 1 comment, 1 upvote
  > **Top comment:** "Image or video "
- Title: [What feedback tools do you offer?](https://www.g2.com/discussions/feedback-tools) — 1 comment, 1 upvote
  > **Top comment:** "Test Your Mind, Become an Internet marketer? "
- Title: [How is Hotjar different from Google Analytics?](https://www.g2.com/discussions/google-analytics-b0c99bad-90ac-4ec0-95b0-a151d299363c) — 1 comment, 1 upvote
  > **Top comment:** "Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the..."
- Title: [What is Hotjar?](https://www.g2.com/discussions/hotjar) — 1 comment, 1 upvote
  > **Top comment:** "https://boardsontop.com/longboard-size-chart/"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/formstack-forms-vs-respondent-vs-hotjar-by-contentsquare)