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At a Glance
Market Segments
Mid-Market (46.5% of reviews)
Small-Business (63.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Formstack Forms
Star Rating
(458)4.3 out of 5
Market Segments
Mid-Market (46.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Formstack FormsRespondent
Star Rating
(503)4.6 out of 5
Market Segments
Small-Business (63.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RespondentSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Formstack Forms excels in its Survey Builder feature, scoring 9.0, which allows for extensive customization and user-friendly design options. In contrast, Respondent's Survey Builder, while functional, scores lower at 8.8, indicating less flexibility in design.
- Reviewers mention that Formstack Forms offers a wider variety of Question Types, scoring 9.2, which includes advanced options like matrix questions and conditional logic. Respondent, with a score of 8.8, provides essential question types but lacks some of the advanced features that Formstack offers.
- Users on G2 highlight that Formstack Forms has a robust Data Exporting feature, scoring 8.9, which allows for seamless integration with other tools. Respondent, while still effective, scores slightly lower at 8.7, indicating that users may find fewer options for data manipulation.
- Reviewers say that Formstack Forms has a solid reputation for its Quality of Support, scoring 8.2, but users have noted that Respondent's support is even better, with a score of 8.9, suggesting quicker response times and more helpful resources.
- Users report that Formstack Forms provides decent Multilingual Surveys support, scoring 7.3, but Respondent shines in this area with a score of 8.5, making it a better choice for businesses operating in diverse linguistic markets.
- G2 users mention that while both products offer good Branding options, Formstack Forms scores 8.4, which is slightly lower than Respondent's 8.8, indicating that Respondent may provide more customizable branding features for surveys.
Pricing
Entry-Level Pricing
Formstack Forms
No pricing availableRespondent
No pricing availableFree Trial
Formstack Forms
Free Trial is available
Respondent
No trial information availableRatings
Meets Requirements
8.7
368
8.9
288
Ease of Use
8.7
372
9.1
293
Ease of Setup
8.7
261
9.1
86
Ease of Admin
8.9
270
8.8
50
Quality of Support
8.2
324
8.9
274
Has the product been a good partner in doing business?
8.7
253
8.8
48
Product Direction (% positive)
8.0
358
8.8
286
Features by Category
User Response Methods
Not enough data
9.1
155
|
Verified
Not enough data
8.5
140
Not enough data
8.6
138
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Participant Selection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
136
|
Verified
Insights
Not enough data
8.3
143
|
Verified
Not enough data
8.3
140
|
Verified
Not enough data
8.4
145
|
Verified
Generative AI
Not enough data
8.6
68
Feedback Source
Not enough data
8.7
83
Not enough data
9.0
85
Not enough data
8.7
78
Not enough data
8.5
75
Not enough data
8.7
80
Feedback Management
Not enough data
8.8
76
Not enough data
8.9
79
Not enough data
8.8
80
Not enough data
9.1
84
Insights
Not enough data
8.7
75
Not enough data
8.9
76
Not enough data
9.2
78
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.9
55
8.8
170
9.1
53
8.8
181
8.1
51
8.5
170
8.3
47
8.7
171
Survey Customization
8.5
49
8.5
165
8.3
50
8.7
166
8.0
42
8.8
160
7.3
37
8.5
157
Survey Insights
8.0
48
8.8
167
7.8
38
8.2
151
8.9
51
8.6
159
8.8
48
8.6
169
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.5
84
Not enough data
8.7
84
Not enough data
8.5
80
Not enough data
7.9
84
Not enough data
Additional Functionality
8.2
83
Not enough data
6.8
71
Not enough data
8.7
83
Not enough data
7.2
75
Not enough data
8.5
82
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Formstack Forms and Respondent are categorized as Survey
Unique Categories
Formstack Forms is categorized as Online Form Builder and Salesforce AppExchange Apps
Respondent is categorized as Consumer Video Feedback and User Research
Reviews
Reviewers' Company Size
Formstack Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Respondent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
13.4%
Higher Education
12.9%
Education Management
6.2%
Marketing and Advertising
5.3%
Hospital & Health Care
4.7%
Other
57.5%
Computer Software
10.8%
Information Technology and Services
8.3%
Market Research
5.5%
Marketing and Advertising
5.0%
Accounting
3.9%
Other
66.6%
Discussions
Does Formstack charge an extra fee for using payment processors?
2 Comments
Official Response from Formstack Forms
No, Formstack does not charge extra fees for using payment processors on your forms. The only fee associated with your account will be the monthly or yearly...Read more
Is Formstack HIPAA Compliant?
1 Comment
Official Response from Formstack Forms
Formstack offers an Enterprise-level, HIPAA compliant form solution. With this solution, forms can collect electronic personal health information (ePHI)...Read more
Is there a way to approve or deny requests and other form submissions?
1 Comment
Official Response from Formstack Forms
The Approvals feature allows account admins to set up "Approvers" with the ability to approve or deny submissions. When an end user submits a form, the...Read more
How do we get to know about suggested study for us?
3 Comments
SO
Everyone is not perfect in writing. Writing is a skilfull job and it is not possible for everyone to write. Most of the students hate writing essays in...Read more
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