# Formstack Forms vs Respondent Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Respondent excels in user satisfaction, reflected in its higher G2 Score compared to Formstack Forms. Users appreciate its straightforward setup process, noting that they only need to provide basic information to get started, making it accessible for those new to survey platforms.
- **Users say** that Formstack Forms offers a robust set of customization tools, particularly highlighting the logic editor. This feature allows for extensive customization of forms, which is a significant advantage for users needing tailored solutions for complex workflows.
- **Reviewers mention** that Respondent's ease of use is a standout feature, with many users finding it intuitive and effective for connecting with the right professional profiles. This capability is particularly beneficial for those looking to gather targeted insights through surveys.
- **According to verified reviews** , Formstack Forms has been praised for its ability to centralize data from multiple systems, which enhances workflow efficiency. Users appreciate the seamless integration with other platforms, making it a valuable tool for managing complex data needs.
- **Users highlight** that while both platforms offer good support, Respondent's quality of support is rated higher. Reviewers have noted that they feel well-supported throughout their experience, which is crucial for users who may need assistance during their survey processes.
- **G2 reviewers indicate** that Formstack Forms has a strong feature set for survey creation, particularly in terms of question types and branching logic. However, some users feel that it may not fully meet their specific workflow needs, suggesting that there could be room for improvement in this area.



| | Formstack Forms | Respondent | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 470 | 528 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Small-Business (64.2% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Formstack Forms

Pros:
- Ease of Use (43 reviews)
- Integrations (28 reviews)

Cons:
- Limited Customization (13 reviews)
- Form Design (11 reviews)

### Respondent

Pros:
- Opportunities (17 reviews)
- Ease of Use (16 reviews)

Cons:
- Limited Options (9 reviews)
- Survey Issues (7 reviews)

---
## Ratings Comparison
| Rating | Formstack Forms | Respondent | 
|---|---|---|
  | **Meets Requirements** | 8.7 (378 reviews) | 8.9 (294 reviews) | 
  | **Ease of Use** | 8.7 (383 reviews) | 9.1 (299 reviews) | 
  | **Ease of Setup** | 8.7 (272 reviews) | 9.1 (91 reviews) | 
  | **Ease of Admin** | 8.9 (271 reviews) | 8.8 (55 reviews) | 
  | **Quality of Support** | 8.1 (330 reviews) | 8.9 (279 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (254 reviews) | 8.6 (53 reviews) | 
  | **Product Direction (% positive)** | 8.0 (367 reviews) | 8.8 (290 reviews) | 

---
## Pricing

### Formstack Forms

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Respondent

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **Respondent** | 8.5/10 | 250 |

#### User Response Methods

| Feature | Formstack Forms | Respondent | 
|---|---|---|
| **Survey** | Not enough data | 9.1 (158 reviews) ✓ Verified | 
| **Video Snippets** | Not enough data | 8.5 (139 reviews) | 
| **Video Interview** | Not enough data | 8.5 (139 reviews) ✓ Verified | 
| **Photo Submission** | Not enough data | Feature Not Available | 
| **Text/Notes** | Not enough data | Feature Not Available | 

#### Participant Selection

| Feature | Formstack Forms | Respondent | 
|---|---|---|
| **In-App** | Not enough data | Feature Not Available | 
| **In-Store** | Not enough data | Feature Not Available | 
| **On-Site** | Not enough data | Feature Not Available | 
| **Recruitment Pool** | Not enough data | 8.2 (135 reviews) ✓ Verified | 

#### Insights

| Feature | Formstack Forms | Respondent | 
|---|---|---|
| **Analytics** | Not enough data | 8.3 (144 reviews) ✓ Verified | 
| **Collaboration** | Not enough data | 8.3 (139 reviews) ✓ Verified | 
| **Sorting** | Not enough data | 8.4 (144 reviews) ✓ Verified | 

#### Generative AI

| Feature | Formstack Forms | Respondent | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.7 (68 reviews) | 

### Consumer Video Feedback

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **Respondent** | 8.8/10 | 138 |

#### Feedback Source

| Feature | Formstack Forms | Respondent | 
|---|---|---|
| **Invitation** | Not enough data | 8.7 (81 reviews) | 
| **Survey Link** | Not enough data | 9.0 (83 reviews) | 
| **App** | Not enough data | 8.7 (76 reviews) | 
| **Widget** | Not enough data | 8.5 (73 reviews) | 
| **Recruitment Pool** | Not enough data | 8.7 (78 reviews) | 

#### Feedback Management

| Feature | Formstack Forms | Respondent | 
|---|---|---|
| **Media Library** | Not enough data | 8.8 (74 reviews) | 
| **Sorting** | Not enough data | 8.9 (77 reviews) | 
| **Sharing** | Not enough data | 8.8 (78 reviews) | 
| **Privacy** | Not enough data | 9.1 (82 reviews) | 

#### Insights

| Feature | Formstack Forms | Respondent | 
|---|---|---|
| **Human Transcription** | Not enough data | 8.8 (73 reviews) | 
| **Computer Transcription** | Not enough data | 8.9 (74 reviews) | 
| **Analytics** | Not enough data | 9.2 (76 reviews) | 

#### Agentic AI - Demo Automation

| Feature | Formstack Forms | Respondent | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **AI Demo Agent or Avatar ** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | 8.4/10 | 59 |
| **Respondent** | 8.2/10 | 307 |

#### Survey Management

| Feature | Formstack Forms | Respondent | 
|---|---|---|
| **Survey Builder** | 8.9 (57 reviews) | 8.8 (168 reviews) | 
| **Question Types** | 9.2 (55 reviews) | 8.8 (179 reviews) | 
| **Templates** | 8.2 (53 reviews) | 8.5 (169 reviews) | 
| **Survey Distribution** | 8.3 (47 reviews) | 8.7 (174 reviews) | 

#### Survey Customization

| Feature | Formstack Forms | Respondent | 
|---|---|---|
| **Branching/Skip Logic** | 8.5 (50 reviews) | 8.5 (162 reviews) | 
| **Branding** | 8.3 (51 reviews) | 8.7 (165 reviews) | 
| **Multimedia Support** | 8.0 (43 reviews) | 8.8 (157 reviews) | 
| **Multilingual Surveys** | 7.3 (38 reviews) | 8.5 (155 reviews) | 

#### Survey Insights

| Feature | Formstack Forms | Respondent | 
|---|---|---|
| **Reporting & Analytics** | 8.0 (50 reviews) | 8.8 (165 reviews) | 
| **BI Tools Integration** | 7.8 (38 reviews) | 8.3 (149 reviews) | 
| **Data Exporting** | 8.9 (52 reviews) | 8.7 (156 reviews) | 
| **Permissions** | 8.8 (49 reviews) | 8.7 (167 reviews) | 

#### Agentic AI - Survey

| Feature | Formstack Forms | Respondent | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.0 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 5.7 (5 reviews) | 
| **Decision Making** | Not enough data | 7.3 (5 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | 8.1/10 | 101 |
| **Respondent** | N/A | N/A |

#### Customization

| Feature | Formstack Forms | Respondent | 
|---|---|---|
| **Custom Fields** | 8.6 (87 reviews) | Not enough data | 
| **Conditional Logic** | 8.7 (85 reviews) | Not enough data | 
| **Multi-page Forms** | 8.6 (82 reviews) | Not enough data | 
| **Design** | 7.7 (90 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Formstack Forms | Respondent | 
|---|---|---|
| **Embedded Forms** | 8.2 (83 reviews) | Not enough data | 
| **Offline Capability** | 6.8 (72 reviews) | Not enough data | 
| **Notifications** | 8.7 (85 reviews) | Not enough data | 
| **Payments** | 7.2 (75 reviews) | Not enough data | 
| **Mobile Forms** | 8.5 (83 reviews) | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **Respondent** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Formstack Forms | Respondent | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to Formstack Forms (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)

**Unique to Respondent (2):** [Consumer Video Feedback Software](https://www.g2.com/categories/consumer-video-feedback), [User Research Tools](https://www.g2.com/categories/user-research)


---
## Reviewer Demographics

### By Company Size

| Segment | Formstack Forms | Respondent | 
|---|---|---|
| **Small-Business** | 40.1% | 64.2% | 
| **Mid-Market** | 46.0% | 21.6% | 
| **Enterprise** | 13.9% | 14.3% | 

### By Industry

#### Formstack Forms

- **Non-Profit Organization Management:** 13.0%
- **Higher Education:** 12.6%
- **Education Management:** 6.1%
- **Marketing and Advertising:** 5.2%
- **Hospital & Health Care:** 4.8%
- **Information Technology and Services:** 3.9%
- **Religious Institutions:** 3.3%
- **Health, Wellness and Fitness:** 2.8%
- **Primary/Secondary Education:** 2.6%
- **Financial Services:** 2.4%
- **Other:** 43.3%

#### Respondent

- **Computer Software:** 9.8%
- **Information Technology and Services:** 8.7%
- **Market Research:** 5.4%
- **Marketing and Advertising:** 4.9%
- **Accounting:** 3.8%
- **Education Management:** 3.3%
- **Hospital & Health Care:** 3.0%
- **Financial Services:** 3.0%
- **Writing and Editing:** 2.7%
- **Consulting:** 2.5%
- **Other:** 52.9%

---
## Alternatives

### Alternatives to Formstack Forms

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23552 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) — 4.5/5 stars (175 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3536 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (953 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)

### Alternatives to Respondent

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Dscout](https://www.g2.com/products/dscout/reviews) — 4.5/5 stars (184 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23552 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3017 reviews)
- [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (953 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)

---
## Top Discussions

### Formstack Forms

- Title: [Does Formstack charge an extra fee for using payment processors?](https://www.g2.com/discussions/payment-processors) — 2 comments, 1 upvote
  > **Top comment:** "No, they do not"
- Title: [Is formstack free?](https://www.g2.com/discussions/is-formstack-free) — 1 comment
  > **Top comment:** "While formstack has a free demo option, there is no free option. For more info - https://www.formstack.com/pricing/online-forms"
- Title: [Is there a way to submit portions of a form?  For instance - when one section is complete, could that section be submitted and then remaining sections be marked as resume later?](https://www.g2.com/discussions/38818-is-there-a-way-to-submit-portions-of-a-form-for-instance-when-one-section-is-complete-could-that-section-be-submitted-and-then-remaining-sections-be-marked-as-resume-later) — 1 comment, 1 upvote
  > **Top comment:** "no"
- Title: [Will formstack to ever create a bill to have custom templates?](https://www.g2.com/discussions/25066-will-formstack-to-ever-create-a-bill-to-have-custom-templates) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [I would like to have training off campus on Formstack integread with Salesforce](https://www.g2.com/discussions/24988-i-would-like-to-have-training-off-campus-on-formstack-integread-with-salesforce) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."

### Respondent

- Title: [Is respondent legit?](https://www.g2.com/discussions/is-respondent-legit) — 8 comments, 5 upvotes
  > **Top comment:** "Yes,sure!"
- Title: [What is Respondent used for?](https://www.g2.com/discussions/what-is-respondent-used-for) — 3 comments
  > **Top comment:** "Respondent is a stage and administration utilized for directing subjective and statistical surveying. It associates analysts and organizations with members..."
- Title: [What is a respondent?](https://www.g2.com/discussions/what-is-a-respondent) — 3 comments, 1 upvote
  > **Top comment:** "Answer for more activity e-commerce and business for success "
- Title: [How do we get to know about suggested study for us?](https://www.g2.com/discussions/how-do-we-get-to-know-about-suggested-study-for-us) — 3 comments, 1 upvote
  > **Top comment:** "I don't know if this a new feature or existing from the beginning, I am getting emails from Respondent about new referral opportunity. 

These referrals..."
- Title: [What is respondent website?](https://www.g2.com/discussions/what-is-respondent-website) — 2 comments
  > **Top comment:** "For me, Micro Jobs. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/formstack-forms-vs-respondent)