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At a Glance
Market Segments
Mid-Market (46.5% of reviews)
Small-Business (87.7% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.00 Per Month
Formstack Forms
Star Rating
(458)4.3 out of 5
Market Segments
Mid-Market (46.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Formstack FormsPaperform
Star Rating
(68)4.8 out of 5
Market Segments
Small-Business (87.7% of reviews)
Entry-Level Pricing
Starting at $24.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Formstack Forms excels in its Survey Builder, scoring 8.9, which allows for a more intuitive and user-friendly experience compared to Paperform's score of 8.3. Reviewers mention that the drag-and-drop functionality makes it easy to create complex surveys quickly.
- Reviewers mention that Paperform shines in its Conditional Logic feature, scoring 9.2, which allows for more dynamic and personalized survey experiences. In contrast, Formstack Forms has a solid score of 9.0, but users on G2 feel that Paperform's implementation is more flexible and user-friendly.
- G2 users highlight that Formstack Forms offers superior Reporting & Analytics capabilities with a score of 8.2, providing deeper insights into survey data. Users report that Paperform's analytics, scoring 7.5, lacks some advanced features that are crucial for data-driven decision-making.
- Users say that Formstack Forms provides better support for Embedded Forms, scoring 8.6, which is essential for businesses looking to integrate surveys seamlessly into their websites. Paperform, with a score of 8.3, is noted to have slightly less robust options for embedding.
- Reviewers mention that Paperform's mobile forms are highly rated at 8.9, making it a great choice for users who prioritize mobile accessibility. Formstack Forms, while still strong at 8.7, is seen as slightly less optimized for mobile use according to user feedback.
- Users on G2 report that Formstack Forms has a more comprehensive approach to Permissions, scoring 8.8, which is crucial for organizations that require strict data access controls. Paperform's score of 7.5 indicates that it may not meet the same level of security needs for larger teams.
Pricing
Entry-Level Pricing
Formstack Forms
No pricing availablePaperform
Essentials
Starting at $24.00
Per Month
For individuals looking for a better way to build forms.
- Unlimited Forms
- Unlimited Integrations
- Take Payments
Free Trial
Formstack Forms
Free Trial is available
Paperform
Free Trial is available
Ratings
Meets Requirements
8.7
368
9.3
53
Ease of Use
8.7
372
9.3
57
Ease of Setup
8.7
261
9.3
43
Ease of Admin
8.9
270
9.4
32
Quality of Support
8.2
324
9.5
47
Has the product been a good partner in doing business?
8.7
253
9.8
31
Product Direction (% positive)
8.0
358
9.4
54
Features by Category
Survey Management
8.9
55
9.2
18
9.1
53
9.4
18
8.1
51
8.5
17
8.3
47
8.1
16
Survey Customization
8.5
49
9.5
17
8.3
50
8.9
17
8.0
42
8.7
18
7.3
37
7.9
15
Survey Insights
8.0
48
8.5
17
7.8
38
7.7
14
8.9
51
9.1
16
8.8
48
8.5
17
Agentic AI - Survey
Not enough data
8.1
9
Not enough data
8.3
9
Not enough data
8.1
9
Customization
8.5
84
9.2
24
8.7
84
9.7
25
8.5
80
9.5
25
7.9
84
9.3
25
Additional Functionality
8.2
83
9.2
23
6.8
71
Feature Not Available
8.7
83
9.7
21
7.2
75
9.2
22
8.5
82
9.1
23
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Formstack Forms and Paperform are categorized as Online Form Builder and Survey
Unique Categories
Formstack Forms is categorized as Salesforce AppExchange Apps
Paperform has no unique categories
Reviews
Reviewers' Company Size
Formstack Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paperform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
13.4%
Higher Education
12.9%
Education Management
6.2%
Marketing and Advertising
5.3%
Hospital & Health Care
4.7%
Other
57.5%
Marketing and Advertising
12.5%
Non-Profit Organization Management
7.8%
Computer Software
6.3%
Retail
4.7%
Professional Training & Coaching
4.7%
Other
64.1%
Discussions
Does Formstack charge an extra fee for using payment processors?
2 Comments
Official Response from Formstack Forms
No, Formstack does not charge extra fees for using payment processors on your forms. The only fee associated with your account will be the monthly or yearly...Read more
Is Formstack HIPAA Compliant?
1 Comment
Official Response from Formstack Forms
Formstack offers an Enterprise-level, HIPAA compliant form solution. With this solution, forms can collect electronic personal health information (ePHI)...Read more
Is there a way to approve or deny requests and other form submissions?
1 Comment
Official Response from Formstack Forms
The Approvals feature allows account admins to set up "Approvers" with the ability to approve or deny submissions. When an end user submits a form, the...Read more
Paperform has no discussions with answers
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