# Formstack Forms vs Microsoft Forms Comparison --- ## AI Generated Summary - **G2 reviewers report** that Microsoft Forms excels in **ease of use** , with many users praising its intuitive interface that simplifies the creation of surveys and forms. One user highlighted its ability to gather feedback efficiently, stating, "I like Microsoft Forms for its great intuitive nature and the ability to create surveys, questionnaires, and forms that help in gathering opinions and feedback." - **Users say** that Formstack Forms offers a unique **logic editor** that allows for extensive customization, making it a standout for those needing complex forms. A recent user mentioned, "I love the logic editor. Formstack is the only place I've found with the extensive amount of tools to allow you to customize a list however you want!" - **Reviewers mention** that Microsoft Forms provides a wide range of **pre-made templates** , which can save time for users looking to quickly set up forms. One user appreciated this flexibility, stating, "Microsoft Forms offers the flexibility to either create a new form from scratch or use one of the pre-made templates provided by Microsoft." - **According to verified reviews** , Formstack Forms shines in its ability to **integrate with other platforms** , allowing users to centralize data from multiple systems. A user noted, "The program allows smooth connection with other programs that assist us in handling complex forms." - **G2 reviewers report** that Microsoft Forms has a slight edge in **support quality** , with users appreciating the responsive assistance they receive. One user remarked, "This software never disappoints as it is equipped by a wide range of features," indicating a reliable support experience. - **Users say** that while Formstack Forms has strong features, it sometimes struggles with **implementation speed** , as indicated by fewer recent reviews compared to Microsoft Forms. This suggests that users may find Microsoft Forms easier to adopt quickly, with a recent user stating, "This software never disappoints," highlighting its reliability in business practices. | | Formstack Forms | Microsoft Forms | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | | **Total Reviews** | 471 | 468 | | **Largest Market Segment** | Mid-Market (45.9% of reviews) | Mid-Market (43.6% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Formstack Forms Pros: - Ease of Use (44 reviews) - Integrations (29 reviews) Cons: - Limited Customization (14 reviews) - Form Design (11 reviews) ### Microsoft Forms Pros: - Ease of Use (32 reviews) - Ease of Creation (17 reviews) Cons: - Limited Customization (14 reviews) - Missing Features (12 reviews) --- ## Ratings Comparison | Rating | Formstack Forms | Microsoft Forms | |---|---|---| | **Meets Requirements** | 8.7 (379 reviews) | 8.8 (387 reviews) | | **Ease of Use** | 8.7 (384 reviews) | 9.2 (390 reviews) | | **Ease of Setup** | 8.7 (273 reviews) | 9.3 (175 reviews) | | **Ease of Admin** | 8.9 (271 reviews) | 9.1 (90 reviews) | | **Quality of Support** | 8.1 (331 reviews) | 8.7 (315 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (254 reviews) | 8.8 (75 reviews) | | **Product Direction (% positive)** | 8.0 (368 reviews) | 9.0 (371 reviews) | --- ## Pricing ### Formstack Forms #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Microsoft Forms #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Survey | Product | Score | Reviews | |---|---|---| | **Formstack Forms** | 8.3/10 | 58 | | **Microsoft Forms** | 8.2/10 | 195 | #### Survey Management | Feature | Formstack Forms | Microsoft Forms | |---|---|---| | **Survey Builder** | 8.9 (56 reviews) | 9.1 (183 reviews) | | **Question Types** | 9.1 (54 reviews) | 8.8 (185 reviews) | | **Templates** | 8.1 (52 reviews) | 8.2 (175 reviews) | | **Survey Distribution** | 8.3 (47 reviews) | 8.7 (175 reviews) | #### Survey Customization | Feature | Formstack Forms | Microsoft Forms | |---|---|---| | **Branching/Skip Logic** | 8.5 (50 reviews) | 8.3 (161 reviews) | | **Branding** | 8.3 (51 reviews) | 8.1 (155 reviews) | | **Multimedia Support** | 8.0 (43 reviews) | 7.8 (153 reviews) | | **Multilingual Surveys** | 7.3 (38 reviews) | 8.1 (135 reviews) | #### Survey Insights | Feature | Formstack Forms | Microsoft Forms | |---|---|---| | **Reporting & Analytics** | 8.0 (49 reviews) | 8.6 (170 reviews) | | **BI Tools Integration** | 7.8 (38 reviews) | 8.2 (130 reviews) | | **Data Exporting** | 8.9 (52 reviews) | 8.9 (168 reviews) | | **Permissions** | 8.8 (49 reviews) | 8.8 (159 reviews) | #### Agentic AI - Survey | Feature | Formstack Forms | Microsoft Forms | |---|---|---| | **Adaptive Learning** | Not enough data | 7.3 (33 reviews) | | **Proactive Assistance** | Not enough data | 7.4 (33 reviews) | | **Decision Making** | Not enough data | 7.3 (33 reviews) | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **Formstack Forms** | 8.1/10 | 101 | | **Microsoft Forms** | 8.3/10 | 146 | #### Customization | Feature | Formstack Forms | Microsoft Forms | |---|---|---| | **Custom Fields** | 8.6 (87 reviews) | 8.5 (123 reviews) | | **Conditional Logic** | 8.7 (85 reviews) | 8.4 (114 reviews) | | **Multi-page Forms** | 8.6 (82 reviews) | 8.8 (112 reviews) | | **Design** | 7.7 (91 reviews) | 8.2 (130 reviews) | #### Additional Functionality | Feature | Formstack Forms | Microsoft Forms | |---|---|---| | **Embedded Forms** | 8.2 (83 reviews) | 8.5 (107 reviews) | | **Offline Capability** | 6.8 (73 reviews) | 7.3 (96 reviews) | | **Notifications** | 8.7 (85 reviews) | 8.7 (116 reviews) | | **Payments** | 7.2 (75 reviews) | 7.4 (78 reviews) | | **Mobile Forms** | 8.5 (83 reviews) | 8.6 (114 reviews) | ### Salesforce AppExchange Apps | Product | Score | Reviews | |---|---|---| | **Formstack Forms** | N/A | N/A | | **Microsoft Forms** | N/A | N/A | #### Agentic AI - Salesforce AppExchange Apps | Feature | Formstack Forms | Microsoft Forms | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Survey Software](https://www.g2.com/categories/survey) **Unique to Formstack Forms (1):** [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps) --- ## Reviewer Demographics ### By Company Size | Segment | Formstack Forms | Microsoft Forms | |---|---|---| | **Small-Business** | 40.3% | 19.3% | | **Mid-Market** | 45.9% | 43.6% | | **Enterprise** | 13.9% | 37.1% | ### By Industry #### Formstack Forms - **Non-Profit Organization Management:** 13.0% - **Higher Education:** 12.6% - **Education Management:** 6.1% - **Marketing and Advertising:** 5.2% - **Hospital & Health Care:** 4.8% - **Information Technology and Services:** 4.1% - **Religious Institutions:** 3.3% - **Health, Wellness and Fitness:** 2.8% - **Primary/Secondary Education:** 2.6% - **Financial Services:** 2.4% - **Other:** 43.2% #### Microsoft Forms - **Information Technology and Services:** 16.7% - **Education Management:** 7.4% - **Higher Education:** 7.1% - **Pharmaceuticals:** 6.0% - **Computer Software:** 5.1% - **Primary/Secondary Education:** 3.6% - **Management Consulting:** 2.9% - **Oil & Energy:** 2.9% - **Automotive:** 2.9% - **Hospital & Health Care:** 2.7% - **Other:** 42.6% --- ## Alternatives ### Alternatives to Formstack Forms - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23534 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5113 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (992 reviews) - [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews) - [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews) - [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) — 4.5/5 stars (175 reviews) - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3474 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews) - [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1067 reviews) ### Alternatives to Microsoft Forms - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23534 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5113 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (992 reviews) - [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews) - [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews) - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3014 reviews) - [Mentimeter](https://www.g2.com/products/mentimeter/reviews) — 4.7/5 stars (788 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews) - [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1067 reviews) --- ## Top Discussions ### Formstack Forms - Title: [Does Formstack charge an extra fee for using payment processors?](https://www.g2.com/discussions/payment-processors) — 2 comments, 1 upvote > **Top comment:** "No, they do not" - Title: [Is formstack free?](https://www.g2.com/discussions/is-formstack-free) — 1 comment > **Top comment:** "While formstack has a free demo option, there is no free option. For more info - https://www.formstack.com/pricing/online-forms" - Title: [Is there a way to submit portions of a form? For instance - when one section is complete, could that section be submitted and then remaining sections be marked as resume later?](https://www.g2.com/discussions/38818-is-there-a-way-to-submit-portions-of-a-form-for-instance-when-one-section-is-complete-could-that-section-be-submitted-and-then-remaining-sections-be-marked-as-resume-later) — 1 comment, 1 upvote > **Top comment:** "no" - Title: [Will formstack to ever create a bill to have custom templates?](https://www.g2.com/discussions/25066-will-formstack-to-ever-create-a-bill-to-have-custom-templates) — 1 comment, 1 upvote > **Top comment:** "Comment deleted by user." - Title: [I would like to have training off campus on Formstack integread with Salesforce](https://www.g2.com/discussions/24988-i-would-like-to-have-training-off-campus-on-formstack-integread-with-salesforce) — 1 comment, 1 upvote > **Top comment:** "Comment deleted by user." ### Microsoft Forms - Title: [Are there any version updates for this software?](https://www.g2.com/discussions/27069-are-there-any-version-updates-for-this-software) — 3 comments > **Top comment:** "latest version 1.23. 0.0" - Title: [What is Microsoft Forms used for?](https://www.g2.com/discussions/what-is-microsoft-forms-used-for) — 2 comments > **Top comment:** "MS Forms can be used to get answers and opinions in the form of surveys from different individuals. There are several types of questions that can be..." - Title: [Is Microsoft form free?](https://www.g2.com/discussions/is-microsoft-form-free) — 2 comments > **Top comment:** "No you have to pay for microsoft products" - Title: [Is Microsoft Forms good?](https://www.g2.com/discussions/is-microsoft-forms-good) — 2 comments > **Top comment:** "Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lot" - Title: [Is it right?](https://www.g2.com/discussions/31869-is-it-right) — 2 comments, 1 upvote > **Top comment:** "Yes" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/formstack-forms-vs-microsoft-forms)