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At a Glance
Market Segments
Mid-Market (46.5% of reviews)
Small-Business (82.9% of reviews)
Entry-Level Pricing
No pricing available
$59 Per Year
Formstack Forms
Star Rating
(458)4.3 out of 5
Market Segments
Mid-Market (46.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Formstack FormsGravity Forms
Star Rating
(238)4.7 out of 5
Market Segments
Small-Business (82.9% of reviews)
Entry-Level Pricing
$59 Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Formstack Forms excels in its survey builder, scoring 8.9, which allows for a user-friendly experience when creating complex surveys. In contrast, Gravity Forms, while still strong, does not have a specific score listed for its survey builder, indicating a potential gap in user satisfaction.
- Reviewers mention that Gravity Forms shines in its customization options, particularly with custom fields, scoring 9.1. This feature allows users to tailor forms to their specific needs, whereas Formstack Forms scored slightly lower at 8.6, suggesting it may not offer the same level of flexibility.
- G2 users highlight the ease of mobile forms in Gravity Forms, which received a high score of 9.2, making it a preferred choice for users needing mobile compatibility. Formstack Forms also performs well with a score of 8.7, but the difference indicates Gravity Forms may provide a more seamless mobile experience.
- Users on G2 report that Formstack Forms has a robust data exporting feature, scoring 9.0, which is crucial for users needing to analyze survey results. Gravity Forms does not have a specific score for this feature, which may limit its appeal for data-driven users.
- Reviewers mention that Gravity Forms has a superior quality of support, scoring 8.8 compared to Formstack Forms' 8.2. This difference suggests that users may find more reliable assistance when using Gravity Forms, which can be a significant factor for businesses needing ongoing support.
- Users say that both platforms offer conditional logic, scoring equally at 9.0, which is essential for creating dynamic forms. However, the overall user experience may vary, with some users preferring the implementation in one platform over the other based on their specific use cases.
Pricing
Entry-Level Pricing
Formstack Forms
No pricing availableGravity Forms
Basic License
$59
Per Year
Great for bloggers or small ventures who need a single site installation with simple email capture and marketing.
- 1 Site
- Unlimited Forms
- Unlimited Entries
Free Trial
Formstack Forms
Free Trial is available
Gravity Forms
No trial information availableRatings
Meets Requirements
8.7
368
9.1
173
Ease of Use
8.7
372
9.0
175
Ease of Setup
8.7
261
9.0
126
Ease of Admin
8.9
270
8.9
123
Quality of Support
8.2
324
8.8
139
Has the product been a good partner in doing business?
8.7
253
9.4
101
Product Direction (% positive)
8.0
358
8.0
162
Features by Category
Survey Management
8.9
55
Not enough data
9.1
53
Not enough data
8.1
51
Not enough data
8.3
47
Not enough data
Survey Customization
8.5
49
Not enough data
8.3
50
Not enough data
8.0
42
Not enough data
7.3
37
Not enough data
Survey Insights
8.0
48
Not enough data
7.8
38
Not enough data
8.9
51
Not enough data
8.8
48
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.5
84
9.2
18
8.7
84
9.1
18
8.5
80
8.3
17
7.9
84
8.2
18
Additional Functionality
8.2
83
8.9
18
6.8
71
5.5
10
8.7
83
9.1
17
7.2
75
8.6
16
8.5
82
9.3
18
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Formstack Forms and Gravity Forms are categorized as Online Form Builder
Unique Categories
Formstack Forms is categorized as Salesforce AppExchange Apps and Survey
Gravity Forms has no unique categories
Reviews
Reviewers' Company Size
Formstack Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gravity Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
13.4%
Higher Education
12.9%
Education Management
6.2%
Marketing and Advertising
5.3%
Hospital & Health Care
4.7%
Other
57.5%
Marketing and Advertising
26.8%
Information Technology and Services
7.3%
Non-Profit Organization Management
6.8%
Design
6.3%
Internet
5.9%
Other
46.8%
Discussions
Does Formstack charge an extra fee for using payment processors?
2 Comments
Official Response from Formstack Forms
No, Formstack does not charge extra fees for using payment processors on your forms. The only fee associated with your account will be the monthly or yearly...Read more
Is Formstack HIPAA Compliant?
1 Comment
Official Response from Formstack Forms
Formstack offers an Enterprise-level, HIPAA compliant form solution. With this solution, forms can collect electronic personal health information (ePHI)...Read more
Is there a way to approve or deny requests and other form submissions?
1 Comment
Official Response from Formstack Forms
The Approvals feature allows account admins to set up "Approvers" with the ability to approve or deny submissions. When an end user submits a form, the...Read more
How can I prevent bots from filling out my forms?
2 Comments
GD
We find this a consistent problem with our customer websites also. Typically we use a Google Capture that you can setup in Gravity Forms that in our...Read more
What is the best way to perform advanced calculations with Gravity Form, please?
1 Comment
GD
Then you will want to set the product amount to be set as the 10% and have the Stripe Add-On take the payment just for that. I would add a html field in your...Read more
how do I change the next button to change colour plus use a hand icon
1 Comment
GD
I'd use your browser's developer tools to identify the element's handle (id or class(es)) and then place the css: 'pointer: cursor;' into your style sheet...Read more
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