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Compare Formstack for Salesforce and SurveyMonkey 
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At a Glance
Market Segments
Mid-Market (48.5% of reviews)
Small-Business (36.3% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Formstack for Salesforce
Star Rating
(37)4.1 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Formstack for SalesforceSurveyMonkey
Star Rating
(23,254)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey excels in its "Survey Builder" feature, scoring 9.0, which allows for a more intuitive and user-friendly experience compared to Formstack for Salesforce, which scored 8.3 in this area.
- Reviewers mention that SurveyMonkey's "Document Signing" feature is highly rated at 9.7, providing a seamless experience for users needing to collect signatures, while Formstack for Salesforce does not have a comparable rating in this specific area.
- G2 users highlight that SurveyMonkey's "Customization" options, particularly in "Custom Fields" and "Conditional Logic," are superior, with scores of 8.8 and 8.5 respectively, compared to Formstack for Salesforce's lower scores of 8.3 and 7.2, indicating a more flexible approach to survey design.
- Users on G2 report that SurveyMonkey's "Reporting & Analytics" feature is robust, scoring 8.6, which allows for detailed insights, while Formstack for Salesforce's reporting capabilities are perceived as less comprehensive, leading to a score of 8.1.
- Reviewers mention that SurveyMonkey's "Mobile Forms" feature is rated at 8.8, making it easier for users to collect data on-the-go, whereas Formstack for Salesforce's mobile capabilities are rated lower at 8.3, indicating a potential limitation for mobile users.
- Users say that SurveyMonkey's "Performance and Reliability" is rated at 9.7, suggesting a strong and dependable platform, while Formstack for Salesforce, although reliable, does not match this high standard, reflecting a score that may not meet the same level of user expectations.
Pricing
Entry-Level Pricing
Formstack for Salesforce
No pricing availableSurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Formstack for Salesforce
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.3
29
9.0
20,440
Ease of Use
7.9
29
9.2
20,552
Ease of Setup
8.2
22
9.0
7,891
Ease of Admin
7.8
19
8.9
7,582
Quality of Support
8.1
25
8.6
14,489
Has the product been a good partner in doing business?
8.0
20
8.8
6,631
Product Direction (% positive)
8.4
29
7.7
20,003
Features by Category
Signature Process
9.3
9
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.3
8
Not enough data
8.9
9
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
8.5
9
Not enough data
9.2
8
Not enough data
8.5
8
Not enough data
Platform
8.8
10
Not enough data
8.5
9
Not enough data
7.2
9
Not enough data
8.8
10
Not enough data
7.8
9
Not enough data
Feedback Management
Not enough data
7.7
144
Not enough data
8.0
142
Not enough data
8.1
143
Feedback Analysis
Not enough data
8.1
140
Not enough data
7.9
139
Not enough data
7.6
135
Feedback Sources
Not enough data
8.1
141
Not enough data
8.9
141
Not enough data
7.7
137
Not enough data
7.7
136
Generative AI
Not enough data
7.3
130
Not enough data
7.6
84
Survey Management
Not enough data
9.0
1357
Not enough data
8.9
1388
Not enough data
8.6
1311
Not enough data
8.8
1352
Survey Customization
Not enough data
8.5
1139
Not enough data
8.2
1173
Not enough data
8.1
1066
Not enough data
8.1
892
Survey Insights
Not enough data
8.6
1299
Not enough data
8.0
923
Not enough data
8.5
1236
Not enough data
8.4
1126
Agentic AI - Survey
Not enough data
7.6
143
Not enough data
7.7
142
Not enough data
8.0
143
Customization
7.7
25
8.6
204
7.6
24
8.3
188
8.4
24
8.7
209
7.3
25
8.6
216
Additional Functionality
8.1
24
8.3
170
Feature Not Available
7.7
149
8.1
25
8.3
193
6.7
22
7.8
149
7.7
22
8.6
198
Categories
Categories
Shared Categories
Formstack for Salesforce and SurveyMonkey are categorized as Online Form Builder
Unique Categories
Formstack for Salesforce is categorized as Salesforce CRM Document Generation and E-Signature
SurveyMonkey is categorized as Survey and Feedback Analytics
Reviews
Reviewers' Company Size
Formstack for Salesforce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
21.2%
Information Technology and Services
12.1%
Computer Software
12.1%
Financial Services
9.1%
Writing and Editing
3.0%
Other
42.4%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
Formstack for Salesforce has no discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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