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Compare Formstack Documents and MadCap Flare 
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At a Glance
Market Segments
Small-Business (58.8% of reviews)
Mid-Market (53.1% of reviews)
Entry-Level Pricing
$110 per month
Contact Us Per Year
Formstack Documents
Star Rating
(153)4.5 out of 5
Market Segments
Small-Business (58.8% of reviews)
Pros & Cons
Entry-Level Pricing
$110 per month
Browse all 4 pricing plansMadCap Flare
Star Rating
(485)4.4 out of 5
Market Segments
Mid-Market (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about MadCap FlareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that MadCap Flare excels in content authoring with a score of 9.3, highlighting its robust Rich Text Editor and versioning capabilities, which reviewers mention make it easier to manage complex documentation projects.
- Reviewers mention that Formstack Documents shines in ease of use, scoring 8.2, with many users appreciating its intuitive interface that simplifies document generation and management, making it particularly appealing for small businesses.
- G2 users note that MadCap Flare's web publishing feature is outstanding, scoring 9.2, allowing for seamless online documentation delivery, while Formstack Documents falls short in this area with a score of 7.1, leading to some frustration among users looking for effective web integration.
- Users on G2 highlight that Formstack Documents offers strong automation features, scoring 8.6, which reviewers say significantly streamline document workflows, whereas MadCap Flare's automation capabilities, while good, score slightly lower at 8.4.
- Reviewers mention that MadCap Flare's asset management features score 8.3, providing a comprehensive way to organize and retrieve content, while Formstack Documents, with a score of 8.0, is seen as less robust in this area, leading to some challenges in managing large volumes of documents.
- Users say that MadCap Flare's multi-user collaboration tools score 7.9, facilitating teamwork on documentation projects, while Formstack Documents, scoring 7.0, is perceived as lacking in real-time collaboration features, which can hinder team efficiency.
Pricing
Entry-Level Pricing
Formstack Documents
Starter
$110
per month
Perfect for individuals getting started.
- 150 Document Merges per Month
- 2 Users
- 10 Document Templates
MadCap Flare
Subscription
Contact Us
Per Year
Includes Maintenance and Support
- Free Product Upgrades and Updates
- Unlimited Email and Phone Support
- Free Web-based MadCap Flare Introductory Training
Free Trial
Formstack Documents
Free Trial is available
MadCap Flare
Free Trial is available
Ratings
Meets Requirements
9.2
134
8.6
402
Ease of Use
8.2
136
7.4
402
Ease of Setup
8.0
107
7.9
300
Ease of Admin
8.6
105
8.0
288
Quality of Support
8.7
125
8.6
376
Has the product been a good partner in doing business?
9.0
104
8.9
290
Product Direction (% positive)
8.6
132
7.6
370
Features by Category
Content
Not enough data
9.3
56
Not enough data
9.2
52
Not enough data
8.8
47
Not enough data
8.5
26
Not enough data
8.2
26
Not enough data
8.5
21
Not enough data
8.3
37
Not enough data
8.1
51
Not enough data
8.9
51
Design
Not enough data
7.8
50
Not enough data
7.8
29
Not enough data
7.9
42
Not enough data
8.4
50
Platform
Not enough data
8.3
45
Not enough data
8.3
27
Not enough data
8.5
47
Not enough data
8.4
33
Not enough data
8.7
35
Not enough data
8.4
26
Not enough data
7.8
27
Not enough data
7.6
23
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Data Sources
8.1
45
Not enough data
7.4
45
Not enough data
8.4
46
Not enough data
Generation
8.4
45
Not enough data
8.6
45
Not enough data
8.0
42
Not enough data
Delivery
8.4
42
Not enough data
7.8
39
Not enough data
7.8
40
Not enough data
Generative AI
7.3
27
Not enough data
7.0
27
Not enough data
6.8
27
Not enough data
6.9
27
Not enough data
Agentic AI - Document Generation
Not enough data
Not enough data
Design
7.3
30
7.5
88
7.9
29
8.0
87
7.4
28
7.8
73
Collaboration
Feature Not Available
7.9
75
Feature Not Available
7.2
61
File Types
7.9
30
8.7
97
7.6
30
7.5
91
7.0
28
9.1
87
Edit & Revise
Feature Not Available
8.5
77
Feature Not Available
8.1
59
7.2
29
8.7
96
Integrate & Embed
6.5
28
6.7
31
6.8
29
8.7
57
7.3
28
8.3
44
Operating System
7.7
29
8.7
101
7.4
28
4.5
17
6.7
23
4.2
13
Generative AI
6.9
21
5.7
7
6.9
21
5.2
7
7.0
21
5.2
7
6.8
18
5.5
7
6.9
19
5.5
7
Agentic AI - Document Creation
Not enough data
Not enough data
Categories
Categories
Shared Categories
Formstack Documents and MadCap Flare are categorized as Document Creation
Unique Categories
Formstack Documents is categorized as Document Generation and Salesforce CRM Document Generation
MadCap Flare is categorized as Help Authoring Tool (HAT) and Web Content Management
Reviews
Reviewers' Company Size
Formstack Documents
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MadCap Flare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.4%
Financial Services
6.8%
Computer Software
6.8%
Hospital & Health Care
6.1%
Legal Services
4.7%
Other
68.2%
Computer Software
36.6%
Information Technology and Services
15.2%
Writing and Editing
3.4%
Computer & Network Security
3.4%
Financial Services
2.5%
Other
38.9%
Discussions
How do I use WebMerge?
1 Comment
ST
mostly use it with integration with other automation platforms such as Microsoft Flow or Zapier.Read more
Formstack Documents has no more discussions with answers
Is MadCap Flare cloud-based?
2 Comments
MM
MadCap Flare is not cloud-based per se. However, MadCap Central recently enabled cloud-based authoring that syncs up with Flare. Here's the link to their...Read more
How much is MadCap Central?
2 Comments
MM
MadCap is pretty transparent about their pricing plans, which you can find on there site at https://www.madcapsoftware.com/pricing/. The current rate for an...Read more
How long does it take to learn how to use MadCap Flare?
1 Comment
MM
For the very basic features like moving around the interface, adding topics, and creating targets (i.e., output), you can be productive within a couple of...Read more
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