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At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (73.3% of reviews)
Entry-Level Pricing
Free 100 Form starts Per Month
Free
Formsort
Star Rating
(32)4.9 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 100 Form starts Per Month
Learn more about FormsortJotform
Star Rating
(4,464)4.7 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jotform excels in its Ease of Use with a score of 9.2, making it a favorite for those who prioritize a user-friendly interface. In contrast, Formsort, while still strong, has a lower score of 8.5, which some users feel can lead to a steeper learning curve.
- Reviewers mention that Jotform's Quality of Support is rated at 8.8, but Formsort stands out with a perfect score of 10.0, indicating that users find Formsort's support team exceptionally responsive and helpful.
- G2 users highlight Jotform's Survey Builder with a score of 9.3, noting its versatility and ease of creating complex surveys. Conversely, Formsort's customization options, particularly in Custom Fields and Conditional Logic, receive a perfect score of 10.0, showcasing its strength in tailored survey experiences.
- Users on G2 report that Jotform's Mobile Forms feature is highly rated at 8.9, allowing for seamless mobile access. However, Formsort shines with a perfect score of 10.0 in this area, indicating superior mobile functionality that users find essential for on-the-go data collection.
- Reviewers mention that Jotform's Payment Processing feature scores 8.0, which is adequate but not exceptional. In contrast, Formsort's payment capabilities are rated at 9.8, with users praising its integration and ease of use for transactions.
- Users report that Jotform's Event Creation feature scores 8.9, providing solid functionality for managing events. However, Formsort's overall event management capabilities, while not specifically rated, are often highlighted in reviews for their comprehensive approach and user-friendly design.
Pricing
Entry-Level Pricing
Formsort
Free
Free
100 Form starts Per Month
Experiment with your first flows
- Unlimited users & flows
- Upload your own logo, and change fonts and colors
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
Formsort
No trial information availableJotform
Free Trial is available
Ratings
Meets Requirements
9.6
25
9.1
3,599
Ease of Use
8.5
26
9.2
3,672
Ease of Setup
8.8
20
9.1
2,796
Ease of Admin
9.4
13
9.1
2,422
Quality of Support
10.0
25
8.8
2,842
Has the product been a good partner in doing business?
9.9
13
9.2
2,313
Product Direction (% positive)
10.0
23
9.3
3,587
Features by Category
Registration
Not enough data
9.0
746
Not enough data
9.1
762
Not enough data
8.0
647
Not enough data
7.9
620
Not enough data
8.2
624
Generative AI
Not enough data
7.4
400
Marketing and Communications
Not enough data
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
571
Agentic AI - Event Registration & Ticketing
Not enough data
7.0
78
Not enough data
7.3
78
Not enough data
7.2
78
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.4
57
Not enough data
8.7
57
Not enough data
7.8
55
Agentic AI - Lead Capture
Not enough data
7.7
48
Not enough data
7.5
46
Data Capture
Not enough data
8.3
54
Not enough data
8.5
54
Not enough data
7.7
52
Not enough data
8.4
54
Analytics
Not enough data
8.7
55
Not enough data
8.4
55
Customization
Not enough data
9.1
59
Not enough data
8.9
56
Not enough data
8.9
56
Not enough data
8.7
55
Survey Management
Not enough data
9.3
1160
Not enough data
9.3
1181
Not enough data
8.8
1126
Not enough data
9.0
1082
Survey Customization
Not enough data
8.6
1005
Not enough data
8.6
1051
Not enough data
8.3
943
Not enough data
8.0
849
Survey Insights
Not enough data
8.6
1084
Not enough data
7.9
837
Not enough data
8.8
1083
Not enough data
8.5
1012
Agentic AI - Survey
Not enough data
7.5
124
Not enough data
7.5
121
Not enough data
7.7
124
Notifications
Not enough data
8.6
42
Not enough data
8.3
41
Not enough data
8.5
41
Settings
Not enough data
8.1
42
Not enough data
8.5
42
Not enough data
8.1
42
Personalization
Not enough data
8.9
41
Not enough data
8.8
36
Integrations
Not enough data
7.5
38
Not enough data
8.6
39
Not enough data
7.9
38
Not enough data
7.0
37
Not enough data
7.3
37
Generative AI
Not enough data
7.6
33
Not enough data
7.1
34
Not enough data
6.9
33
Not enough data
7.1
33
Not enough data
6.8
33
Agentic AI - Online Appointment Scheduling
Not enough data
7.3
34
Not enough data
7.3
33
Not enough data
7.5
35
Customization
9.9
13
8.9
2090
10.0
13
8.8
2000
10.0
13
9.0
2007
9.1
13
8.7
2135
Additional Functionality
9.8
11
8.8
1930
8.7
9
7.7
1676
9.8
9
8.9
2014
9.8
9
8.0
1676
10.0
13
8.9
1990
Performance reviews
Not enough data
9.2
226
Not enough data
8.8
206
Feedback
Not enough data
9.0
211
Not enough data
8.7
197
Data
Not enough data
8.9
209
Not enough data
8.6
197
Generative AI
Not enough data
7.4
97
Not enough data
6.9
95
Before the Job
Not enough data
7.1
150
Not enough data
7.3
142
Not enough data
7.5
149
Not enough data
7.3
149
On the Job
Not enough data
7.3
146
Not enough data
7.9
159
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
After the Job
Not enough data
8.4
166
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Agentic AI - Field Service Management
Not enough data
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Sourcing
Not enough data
7.4
212
Not enough data
7.4
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Candidate Management - Applicant Tracking System
Not enough data
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Platform
Not enough data
8.9
874
Not enough data
8.1
783
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
AI - Applicant Tracking Systems (ATS)
Not enough data
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Platform Basics
Not enough data
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Platform Content
Not enough data
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Platform Additional Functionality
Not enough data
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
385
Platform
Not enough data
8.9
874
Not enough data
8.1
783
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
Categories
Categories
Shared Categories
Formsort and Jotform are categorized as Online Form Builder
Unique Categories
Formsort has no unique categories
Reviews
Reviewers' Company Size
Formsort
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
36.7%
Health, Wellness and Fitness
26.7%
Retail
6.7%
Primary/Secondary Education
3.3%
Online Media
3.3%
Other
23.3%
Non-Profit Organization Management
9.6%
Marketing and Advertising
4.8%
Education Management
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Alternatives
Discussions
Formsort has no discussions with answers
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
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