G2 reviewers report that Jotform excels in user satisfaction, with many praising its intuitive interface and API integrations. Users find it particularly useful for customer surveys and booking systems, highlighting its ease of use and reasonable pricing.
According to verified reviews, Formsite is noted for its simplicity in creating forms and its effective integrations with tools like Slack. Users appreciate how easy it is to set up forms that send email notifications to multiple recipients, showcasing its capability for straightforward tasks.
Reviewers mention that Jotform's implementation process is quick and user-friendly, with many users specifically noting the intuitive onboarding wizard that helps them get started without hassle. This contrasts with Formsite, which, while easy to use, has fewer recent reviews indicating its current standing in the market.
Users say that Jotform's customer support is exceptional, with many highlighting the responsive assistance they receive when encountering issues. In comparison, Formsite's support is rated slightly lower, suggesting that users may not have the same level of satisfaction when seeking help.
Reviewers highlight that Jotform has a significantly larger user base, reflected in its high number of reviews, which contributes to a more reliable understanding of its performance. Formsite, with far fewer reviews, may not provide the same level of confidence for potential users looking for a well-established solution.
According to recent feedback, Jotform's overall quality is underscored by its high G2 Score, indicating strong user satisfaction across various metrics. In contrast, Formsite's lower score suggests it may face challenges in meeting the evolving needs of users, despite some positive feedback on its basic functionalities.
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
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