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At a Glance
Market Segments
Small-Business (60.7% of reviews)
Small-Business (73.3% of reviews)
Entry-Level Pricing
No pricing available
Free
Formsite
Star Rating
(31)4.4 out of 5
Market Segments
Small-Business (60.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FormsiteJotform
Star Rating
(4,480)4.7 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jotform excels in its Survey Builder with a rating of 9.3, allowing for a highly customizable experience, while Formsite's builder, although effective, received a slightly lower rating of 8.8, indicating that Jotform may offer more flexibility in creating tailored surveys.
- Reviewers mention that Jotform's Payment Processing feature, rated at 8.0, is user-friendly and integrates seamlessly with various payment gateways, whereas Formsite's payment options are noted to be less intuitive, which could hinder user experience during transactions.
- G2 users highlight Jotform's superior Mobile Forms functionality, scoring 8.9, which allows for easy access and completion on mobile devices, while Formsite's mobile capabilities are rated lower, suggesting a less optimized experience for mobile users.
- Users on G2 report that Jotform's Event Creation feature, rated at 8.9, is robust and easy to navigate, making it ideal for organizing events, while Formsite's event management tools are perceived as more basic, potentially limiting for users with complex event needs.
- Reviewers mention that Jotform's Customization options, particularly in Conditional Logic (rated 8.8), provide a more dynamic user experience, allowing for tailored survey paths, whereas Formsite's conditional logic features are seen as less comprehensive.
- Users say that Jotform's Quality of Support is rated at 8.8, with many praising the responsiveness and helpfulness of the support team, while Formsite's support, rated at 9.0, is still good but may not match the level of engagement reported by Jotform users.
Pricing
Entry-Level Pricing
Formsite
No pricing availableJotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
Formsite
No trial information availableJotform
Free Trial is available
Ratings
Meets Requirements
9.3
21
9.1
3,601
Ease of Use
9.0
21
9.2
3,674
Ease of Setup
9.1
9
9.1
2,798
Ease of Admin
9.1
9
9.1
2,424
Quality of Support
9.0
17
8.8
2,843
Has the product been a good partner in doing business?
8.5
9
9.2
2,315
Product Direction (% positive)
6.7
21
9.3
3,589
Features by Category
Registration
Not enough data
9.0
746
Not enough data
9.1
763
Not enough data
8.0
647
Not enough data
7.9
620
Not enough data
8.2
624
Generative AI
Not enough data
7.4
400
Marketing and Communications
Not enough data
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
571
Agentic AI - Event Registration & Ticketing
Not enough data
7.0
78
Not enough data
7.3
78
Not enough data
7.2
78
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.4
57
Not enough data
8.7
57
Not enough data
7.8
55
Agentic AI - Lead Capture
Not enough data
7.7
48
Not enough data
7.5
46
Data Capture
Not enough data
8.3
54
Not enough data
8.5
54
Not enough data
7.7
52
Not enough data
8.4
54
Analytics
Not enough data
8.7
55
Not enough data
8.4
55
Customization
Not enough data
9.1
59
Not enough data
8.9
56
Not enough data
8.9
56
Not enough data
8.7
55
Survey Management
Not enough data
9.3
1161
Not enough data
9.3
1181
Not enough data
8.8
1126
Not enough data
9.0
1082
Survey Customization
Not enough data
8.6
1005
Not enough data
8.6
1051
Not enough data
8.3
943
Not enough data
8.0
849
Survey Insights
Not enough data
8.6
1084
Not enough data
7.9
837
Not enough data
8.8
1083
Not enough data
8.5
1012
Agentic AI - Survey
Not enough data
7.5
124
Not enough data
7.5
121
Not enough data
7.7
124
Notifications
Not enough data
8.6
42
Not enough data
8.3
41
Not enough data
8.5
41
Settings
Not enough data
8.1
42
Not enough data
8.5
42
Not enough data
8.1
42
Personalization
Not enough data
8.9
41
Not enough data
8.8
36
Integrations
Not enough data
7.5
38
Not enough data
8.6
39
Not enough data
7.9
38
Not enough data
7.0
37
Not enough data
7.3
37
Generative AI
Not enough data
7.6
33
Not enough data
7.1
34
Not enough data
6.9
33
Not enough data
7.1
33
Not enough data
6.8
33
Agentic AI - Online Appointment Scheduling
Not enough data
7.3
34
Not enough data
7.3
33
Not enough data
7.5
35
Customization
Not enough data
8.9
2090
Not enough data
8.8
2001
Not enough data
9.0
2008
Not enough data
8.7
2135
Additional Functionality
Not enough data
8.8
1931
Not enough data
7.7
1676
Not enough data
8.9
2014
Not enough data
8.0
1676
Not enough data
8.9
1990
Performance reviews
Not enough data
9.2
226
Not enough data
8.8
206
Feedback
Not enough data
9.0
211
Not enough data
8.7
197
Data
Not enough data
8.9
209
Not enough data
8.6
197
Generative AI
Not enough data
7.4
97
Not enough data
6.9
95
Before the Job
Not enough data
7.1
150
Not enough data
7.3
142
Not enough data
7.5
149
Not enough data
7.3
149
On the Job
Not enough data
7.3
146
Not enough data
7.9
159
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
After the Job
Not enough data
8.4
166
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Agentic AI - Field Service Management
Not enough data
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Sourcing
Not enough data
7.4
212
Not enough data
7.4
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Candidate Management - Applicant Tracking System
Not enough data
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Platform
Not enough data
8.9
874
Not enough data
8.1
783
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
AI - Applicant Tracking Systems (ATS)
Not enough data
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Platform Basics
Not enough data
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Platform Content
Not enough data
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Platform Additional Functionality
Not enough data
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
385
Platform
Not enough data
8.9
874
Not enough data
8.1
783
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
Categories
Categories
Shared Categories
Formsite and Jotform are categorized as Online Form Builder
Unique Categories
Formsite has no unique categories
Reviews
Reviewers' Company Size
Formsite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
10.3%
Retail
6.9%
Religious Institutions
6.9%
Marketing and Advertising
6.9%
Market Research
6.9%
Other
62.1%
Non-Profit Organization Management
9.6%
Marketing and Advertising
4.8%
Education Management
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Alternatives
Discussions
Is Formsite free?
1 Comment
EP
No, there are several tiers of service starting at approximately $21 per month. There is a free 14-day trial.Read more
Formsite has no more discussions with answers
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
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