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# FormAssembly vs Microsoft Forms Comparison - What are their main differences?

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FormAssemblyMicrosoft Forms[+ Add Product](#)

Reviews

**FormAssembly** [

4.4/5(425)

](https://www.g2.com/products/formassembly/reviews#reviews)

**Microsoft Forms** [

4.4/5(475)

](https://www.g2.com/products/microsoft-forms/reviews#reviews)

Pricing

**FormAssembly**
Free Trial

**Contact Us** · Atlas Team

**Microsoft Forms**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**FormAssembly**
2 months

Based on 61 responses

**Microsoft Forms**
1 monthFaster

Based on 7 responses

Return on Investment

**FormAssembly**
10 months1 month sooner

Based on 51 responses

**Microsoft Forms**
11 months

Based on 5 responses

Perceived Cost

**FormAssembly**
$$$$$

**Microsoft Forms**
$$$$$

Average Discount

**FormAssembly**
16%3% more

**Microsoft Forms**
13%

 ![FormAssembly](https://images.g2crowd.com/uploads/product/hd_favicon/ddbf66734a70dc037c22ea32af9403d5/formassembly.svg "FormAssembly")

 ![Microsoft Forms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Microsoft Forms")

G2 offers free advice on this comparison.

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Pros & Cons

**FormAssembly**
[
Ease of Use (10)
](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1907522&qs=pros-and-cons#reviews)[
Customer Support (9)
](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906495&qs=pros-and-cons#reviews)[
Limited Customization (6)
](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906566&qs=pros-and-cons#reviews)[
Missing Features (5)
](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906308&qs=pros-and-cons#reviews)

**Microsoft Forms**
[
Ease of Use (32)
](https://www.g2.com/products/microsoft-forms/reviews?filters%5Bsentiment_snippet%5D=1211341&qs=pros-and-cons#reviews)[
Ease of Creation (17)
](https://www.g2.com/products/microsoft-forms/reviews?filters%5Bsentiment_snippet%5D=1212015&qs=pros-and-cons#reviews)[
Limited Customization (14)
](https://www.g2.com/products/microsoft-forms/reviews?filters%5Bsentiment_snippet%5D=1211817&qs=pros-and-cons#reviews)[
Missing Features (12)
](https://www.g2.com/products/microsoft-forms/reviews?filters%5Bsentiment_snippet%5D=1211353&qs=pros-and-cons#reviews)

Integrations

**FormAssembly**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9b832fe9bb15e5e18b6852a303b57d40/box.jpg "Product Avatar Image")

Box

](https://www.g2.com/products/box/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a05e90757d45fd56faa93611eb55814d/clickup.png "Product Avatar Image")

ClickUp

](https://www.g2.com/products/clickup/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_20c010d5090054533c1b561ee4a019f9/dropbox.png "Product Avatar Image")

Dropbox

](https://www.g2.com/products/dropbox/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image")

Microsoft Excel

](https://www.g2.com/products/microsoft-excel/reviews)[
View all
](https://www.g2.com/products/formassembly/integrations)

**Microsoft Forms**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image")

Microsoft Excel

](https://www.g2.com/products/microsoft-excel/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dd08426f9b1cd59deeab3d8fae3cd327/microsoft-power-automate.PNG "Product Avatar Image")

Microsoft Power Automate

](https://www.g2.com/products/microsoft-power-automate/reviews)[
View all
](https://www.g2.com/products/microsoft-forms/integrations)

Screenshots

**FormAssembly**
 ![FormAssembly screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/197785/Website---Homepage3.png)

**Microsoft Forms**
No screenshot available

Ratings

Meets Requirements

**FormAssembly**

8.6

8.6358

**Microsoft Forms**

8.8

8.8393

Ease of Use

**FormAssembly**

8.3

8.3359

**Microsoft Forms**

9.2

9.2396

Ease of Setup

**FormAssembly**

8.4

8.4314

**Microsoft Forms**

9.3

9.3182

Ease of Admin

**FormAssembly**

8.5

8.5316

**Microsoft Forms**

9.1

9.191

Quality of Support

**FormAssembly**

8.4

8.4330

**Microsoft Forms**

8.7

8.7319

Has the product been a good partner in doing business?

**FormAssembly**

8.8

8.8298

**Microsoft Forms**

8.8

8.876

Product Direction (% positive)

**FormAssembly**

7.8

7.8343

**Microsoft Forms**

8.9

8.9376

Features

Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

8.6

70

8.3

198

Survey Management

Survey Builder

9.2(won by 0.1)

57

9.1

185

Customizable Questions

9.1(won by 0.3)

65

8.8

188

Templates

8.4(won by 0.1)

49

8.3

178

Survey Distribution

8.9(won by 0.2)

50

8.7

177

Mobile Survey

Not enough data

Not enough data

Site Intercept Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Survey Customization

Question Branching

8.8(won by 0.5)

58

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

163

Branding

8.7(won by 0.6)

60

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

157

Multimedia Support

7.9(won by 0.1)

44

7.8

155

Multilingual Surveys

7.3

27

8.1(won by 0.8)

136

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Survey Insights

Reporting & Analytics

8.1

50

8.6(won by 0.5)

173

 (There is a greater than 0.5 difference between this product's rating and its competitors)

BI Tools Integration

8.5(won by 0.3)

25

8.2

132

Data Exporting

9.1(won by 0.2)

59

8.9

170

Permissions

8.8(tied score)

43

8.8(tied score)

161

Collaboration Tools

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Survey

Adaptive Learning

Not enough data

7.4(won by default)

34

Proactive Assistance

Not enough data

7.5(won by default)

34

Decision Making

Not enough data

7.4(won by default)

34

Dynamic Content

Not enough data

Not enough data

Additional Functionality

Single Sign On

Not enough data

Not enough data

Phone Polling

Not enough data

Not enough data

Online Polling

Not enough data

Not enough data

Support Audio/Images/Video

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Word Clouds

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Q&A Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Cleansing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

URL Customization

Not enough data

Not enough data

Question Piping

Not enough data

Not enough data

Offline Response Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Response Validation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Response Quotas

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Randomization

Not enough data

Not enough data

Online Form Builder[Hide 44 FeaturesShow 44 Features](javascript:void(0);)

8.2

105

8.3

153

Customization

Custom Fields

8.9(won by 0.4)

92

8.5

127

Conditional Logic

8.7(won by 0.3)

99

8.4

117

Multi-page Forms

9.1(won by 0.3)

88

8.8

114

Design

8.0

95

8.1(won by 0.1)

133

Forms Creation & Design

Not enough data

Not enough data

Additional Functionality

Embedded Forms

8.5(tied score)

77

8.5(tied score)

108

Offline Capability

6.4

44

7.3(won by 0.9)

97

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Notifications

8.5

88

8.7(won by 0.2)

119

Payments

7.8(won by 0.4)

53

7.4

79

Mobile Forms

Feature Not Available

8.7(won by default)

116

Customizable Forms

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Autofill

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Convert to PDF

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Media Library

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Lead Capture[Hide 83 FeaturesShow 83 Features](javascript:void(0);)

8.8

66

Not enough data

Lead Monitoring

Features

8.6(won by default)

35

|

Verified

Not enough data

Performance

8.9(won by default)

36

|

Verified

Not enough data

Identification

Feature Not Available

Not enough data

Lead Capture

Not enough data

Not enough data

Agentic AI - Lead Capture

Cross-system Integration

9.4(won by default)

8

Not enough data

Proactive Assistance

Not enough data

Not enough data

Data Capture

Mobile

8.6(won by default)

31

|

Verified

Not enough data

Websites

9.3(won by default)

43

|

Verified

Not enough data

Social Media

8.0(won by default)

18

|

Verified

Not enough data

Data

9.1(won by default)

37

|

Verified

Not enough data

Analytics

Export/Import

9.2(won by default)

38

|

Verified

Not enough data

Reporting

8.4(won by default)

35

|

Verified

Not enough data

Customization

Web Forms

9.1(won by default)

55

|

Verified

Not enough data

Personalization

8.6(won by default)

44

|

Verified

Not enough data

Templates

8.3(won by default)

39

|

Verified

Not enough data

Integration

9.2(won by default)

53

|

Verified

Not enough data

Social Media Integration

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Additional Functionality

Lead Segmentation

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Prospecting Tools

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Lead Notifications

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Business Card/Badge Scanning

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

API

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Campaign Segmentation

Not enough data

Not enough data

Lead Verification/Validation

Not enough data

Not enough data

Source Tracking

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sales Forecasting

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Drag and Drop App Builder[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

8.9

29

Not enough data

Functionality

Customized Branding

8.8(won by default)

26

Not enough data

Application Templates

8.7(won by default)

23

Not enough data

App complexity

Feature Not Available

Not enough data

App Variety

Feature Not Available

Not enough data

Data Control

Data Migration

8.7(won by default)

14

Not enough data

Data Synchronization

9.1(won by default)

20

Not enough data

Data Security

9.4(won by default)

20

Not enough data

Real-Time Data

Not enough data

Not enough data

Agentic AI - Drag and Drop App Builder

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Additional Functionality

Role-Based Permissions

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Graphical User Interface

Not enough data

Not enough data

No-Code

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Integrated Development Environment

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Agile Methodologies

Not enough data

Not enough data

Web Forms

Not enough data

Not enough data

Custom Development

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Visual Modeling

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Web/Mobile App Development

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

No-Code Development Platforms[Hide 54 FeaturesShow 54 Features](javascript:void(0);)

8.5

36

Not enough data

User Interface Design

WYSIWYG Editor

8.7(won by default)

25

Not enough data

Customized Branding

8.2(won by default)

28

Not enough data

App Templates

8.3(won by default)

23

Not enough data

Workflow Management

8.5(won by default)

22

Not enough data

Task Management

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Deployment Management

Not enough data

Not enough data

Integrations Management

Not enough data

Not enough data

Data Control

Data Migration

8.5(won by default)

19

Not enough data

Data Synchronization

8.6(won by default)

23

Not enough data

Data Security

9.1(won by default)

22

Not enough data

Publishing

Application Deployment

8.7(won by default)

21

Not enough data

Platform Compatibility

8.9(won by default)

24

Not enough data

Lifecycle Management

8.4(won by default)

19

Not enough data

Mobile Access

Not enough data

Not enough data

Agentic AI - No-Code Development Platforms

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Additional Functionality

Role-Based Permissions

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Graphical User Interface

Not enough data

Not enough data

No-Code

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Integrated Development Environment

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Agile Methodologies

Not enough data

Not enough data

Web Forms

Not enough data

Not enough data

Custom Development

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Visual Modeling

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Web/Mobile App Development

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

For No-Code Development

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Pre-Built Modules

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);)

Not enough data

Not enough data

Lead Generation

Lead Builder

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Marketing Automation Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Data Import & Export Tools

Not enough data

Not enough data

Salesforce AppExchange Apps[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Salesforce AppExchange Apps

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![FormAssembly](https://images.g2crowd.com/uploads/product/hd_favicon/ddbf66734a70dc037c22ea32af9403d5/formassembly.svg "FormAssembly")](https://www.g2.com/products/formassembly/reviews)

FormAssembly

Small-Business(50 or fewer emp.)

55.8%

Mid-Market(51-1000 emp.)

35.0%

Enterprise(\> 1000 emp.)

9.2%

[![Microsoft Forms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Microsoft Forms")](https://www.g2.com/products/microsoft-forms/reviews)

Microsoft Forms

Small-Business(50 or fewer emp.)

19.3%

Mid-Market(51-1000 emp.)

43.5%

Enterprise(\> 1000 emp.)

37.2%

Small-Business

(50 or fewer emp.)

55.8%

19.3%

Mid-Market

(51-1000 emp.)

35.0%

43.5%

Enterprise

(\> 1000 emp.)

9.2%

37.2%

Reviewers' Industry

[![FormAssembly](https://images.g2crowd.com/uploads/product/hd_favicon/ddbf66734a70dc037c22ea32af9403d5/formassembly.svg "FormAssembly")](https://www.g2.com/products/formassembly/reviews)
FormAssembly

Non-Profit Organization Management

34.2%

Higher Education

15.8%

Education Management

6.7%

Information Technology and Services

5.2%

Computer Software

3.0%

Other

35.2%

[![Microsoft Forms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Microsoft Forms")](https://www.g2.com/products/microsoft-forms/reviews)
Microsoft Forms

Information Technology and Services

16.7%

Education Management

7.3%

Higher Education

7.0%

Pharmaceuticals

5.9%

Computer Software

5.3%

Other

57.7%

FAQs

## FormAssembly vs Microsoft Forms FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between FormAssembly vs Microsoft Forms?

FormAssembly and Microsoft Forms are most clearly differentiated by FormAssembly's Salesforce integration strength and Microsoft Forms' higher ease-of-use and setup scores.

| [FormAssembly](https://www.g2.com/products/formassembly/reviews) | [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) |
| --- | --- |
| 4.4/5 (425 reviews) | 4.4/5 (476 reviews) |
| Mid-Market | Small-Business |
| 8.4 | 9.3 |
| 8.4 | 8.7 |
| Salesforce Integration | Ease of Use |

### How do the pricing models of FormAssembly and Microsoft Forms compare?

Microsoft Forms is rated as the stronger value, with a higher satisfaction score on price and cost-related dimensions.

- **FormAssembly:** Reviewers note that FormAssembly can be expensive, especially for advanced features, but appreciate paying for users rather than responses, which benefits not-for-profits.
- **Microsoft Forms:** Reviewers consistently highlight that Microsoft Forms is free with Microsoft 365 and offers strong value for basic to intermediate survey needs.
- **Switching reasons:** Reviewers mention switching to Microsoft Forms for its lower cost and integration with existing Microsoft 365 subscriptions.

### What are the best alternatives to FormAssembly and Microsoft Forms?

The top 3 alternatives to FormAssembly and Microsoft Forms are SurveyMonkey, Jotform, and Typeform.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [FormAssembly](https://www.g2.com/products/formassembly/reviews) | 4.4/5 (425) | Mid-Market | Expensive for advanced features | Salesforce Integration |
| [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) | 4.4/5 (476) | Small-Business | Free with Microsoft 365 | Ease of Use |
| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23,901) | Small-Business | — | Survey Distribution |
| [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,423) | Small-Business | — | Customization |
| [Typeform](https://www.g2.com/products/typeform/reviews) | 4.5/5 (1,017) | Small-Business | — | User Experience |

### Which Online Form Builder features should I prioritize when comparing FormAssembly and Microsoft Forms?

Buyers should prioritize integrations, ease of use, customization, data management, and support quality when comparing FormAssembly and Microsoft Forms.

- **Integrations:** FormAssembly has 9 all-time mentions for integrations and 6 for Salesforce integration; Microsoft Forms has 13 all-time mentions for integrations, with Microsoft 365 (34), Excel (12), and Teams (11) most cited.
- **Ease of Use:** Microsoft Forms scores 9.2; FormAssembly scores 8.3. All-time mentions: Microsoft Forms (31), FormAssembly (10).
- **Customization:** Limited customization is a trade-off for both, with 14 all-time mentions for Microsoft Forms and 6 for FormAssembly.
- **Data Management:** Microsoft Forms is frequently praised for Excel integration (12 all-time mentions); FormAssembly is noted for Salesforce data flows (6 all-time mentions).
- **Support Quality:** Microsoft Forms scores 8.7; FormAssembly scores 8.4. Support is a recurring theme for both products.

### What are the pros and cons of FormAssembly vs Microsoft Forms?

FormAssembly's headline strength is Salesforce integration, while Microsoft Forms is strongest in ease of use.

- **FormAssembly strengths:** Salesforce integration (6 all-time mentions), customization options (4), ease of use (10), and helpful support (9).
- **FormAssembly trade-offs:** Limited customization (6), missing features (5), and higher cost for advanced features (4).
- **Microsoft Forms strengths:** Ease of use (31), ease of creation (17), integration with Microsoft 365 (13), and intuitive interface (13).
- **Microsoft Forms trade-offs:** Limited customization (14), missing features (12), limited integrations outside Microsoft ecosystem (7), and limited templates (7).

### Is FormAssembly or Microsoft Forms better for small businesses?

Microsoft Forms is the better fit for small businesses, as it is most used by the Small-Business segment and praised for its simplicity and value.

- **FormAssembly:** Largest segment is Mid-Market; small-business reviewers appreciate its Salesforce integration but note higher costs and a steeper learning curve.
- **Microsoft Forms:** Largest segment is Small-Business; reviewers highlight ease of use, quick setup, and strong value for small teams.

### Which Online Form Builder platform has better integrations?

FormAssembly is favored for integrations, especially with Salesforce, while Microsoft Forms is preferred for Microsoft ecosystem integrations.

- **FormAssembly:** Salesforce integration (6 all-time mentions), Google Sheets, and Stripe are frequently cited in recent reviews.
- **Microsoft Forms:** Microsoft 365 (34 all-time mentions), Microsoft Excel (12), and Microsoft Teams (11) are the most cited integrations.

### How do FormAssembly and Microsoft Forms compare on customer support?

Microsoft Forms and FormAssembly are rated in near-parity on Quality of Support, with Microsoft Forms at 8.7 and FormAssembly at 8.4.

- **FormAssembly:** Reviewers describe support as helpful and knowledgeable, with 9 all-time mentions, but note occasional delays and inconsistent experiences.
- **Microsoft Forms:** Reviewers report reliable support, with 8.7 satisfaction and frequent praise for not needing support due to product simplicity.

### Which is easier to implement, FormAssembly or Microsoft Forms?

Microsoft Forms is rated higher for Ease of Setup, scoring 9.3 versus FormAssembly's 8.4, a difference above the materiality threshold.

- **FormAssembly:** Reviewers describe setup as straightforward but note a learning curve for advanced features and integrations.
- **Microsoft Forms:** Reviewers consistently highlight quick, easy setup and minimal technical requirements, especially for Microsoft 365 users.

### Which product has better Data?

Microsoft Forms is rated higher for Data, the most frequently mentioned feature across both products.

- **FormAssembly:** Data management is supported by Salesforce integration (6 all-time mentions) and in-form validation, with reviewers citing improved data accuracy and automation.
- **Microsoft Forms:** Data is a core strength, with Excel integration (12 all-time mentions), automatic chart generation, and real-time response tracking frequently praised in reviews.

Alternatives

**FormAssembly Alternatives**

 ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")

[
Jotform
](/products/jotform/reviews)

 ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")

[
Typeform
](/products/typeform/reviews)

 ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")

[
SurveyMonkey
](/products/surveymonkey/reviews)

 ![Formstack Forms](https://images.g2crowd.com/uploads/product/hd_favicon/37fac33d0862314c2e8f993bc9bb97b9/formstack-forms.svg "Formstack Forms")

[
Formstack Forms
](/products/formstack-forms/reviews)

**Microsoft Forms Alternatives**

 ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")

[
SurveyMonkey
](/products/surveymonkey/reviews)

 ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")

[
Jotform
](/products/jotform/reviews)

 ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")

[
Typeform
](/products/typeform/reviews)

 ![Formstack Forms](https://images.g2crowd.com/uploads/product/hd_favicon/37fac33d0862314c2e8f993bc9bb97b9/formstack-forms.svg "Formstack Forms")

[
Formstack Forms
](/products/formstack-forms/reviews)