Compare FormAssembly and Jotform 
Featured Products
At a Glance
Market Segments
Small-Business (57.4% of reviews)
Small-Business (73.5% of reviews)
Entry-Level Pricing
Starting at $59.00 Per Month
Free
FormAssembly
Star Rating
(396)4.5 out of 5
Market Segments
Small-Business (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.00 Per Month
Free Trial is available
Browse all 3 pricing plansJotform
Star Rating
(4,883)4.7 out of 5
Market Segments
Small-Business (73.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in ease of use, with many users praising its intuitive interface and straightforward setup process. One user highlighted how "easy to use" the platform is for customer surveys and booking systems, making it a popular choice for businesses looking for quick deployment.
- Users say that FormAssembly shines in its integration with Salesforce, allowing for seamless data collection and management. Reviewers appreciate the ability to create customized forms tailored to specific client needs, which enhances their workflow without needing extensive technical support.
- According to verified reviews, Jotform's customer support is frequently mentioned as exceptional, with users noting the responsiveness and helpfulness of the support team. This level of service contributes to a positive overall experience, especially for those new to online form building.
- Reviewers mention that while FormAssembly offers robust features for data collection, it sometimes faces challenges in matching specific workflow needs. Users have noted configuration difficulties, which can hinder the overall user experience compared to Jotform's more flexible approach.
- G2 reviewers highlight that Jotform's extensive library of templates and customization options makes it a strong contender for businesses needing versatile form solutions. Users appreciate the variety of templates available, which simplifies the process of creating forms for different purposes.
- Users report that FormAssembly is particularly beneficial for organizations that require advanced data handling capabilities, such as conditional logic and multi-page forms. This makes it a preferred choice for users who need to gather complex data efficiently, although it may require a steeper learning curve.
Pricing
Entry-Level Pricing
FormAssembly
Atlas Explorer
Starting at $59.00
Per Month
The entry-level plan for individuals starting their data collection journey.
- Agentic AI Assistant Builds Forms & Workflows in a Flash
- Unlimited Forms & Responses
- Stripe, Google Sheets, and Google Drive Add-ons Included
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
FormAssembly
Free Trial is available
Jotform
Free Trial is available
Ratings
Meets Requirements
8.6
336
9.1
3,783
Ease of Use
8.3
336
9.2
3,862
Ease of Setup
8.4
291
9.1
2,978
Ease of Admin
8.5
299
9.1
2,560
Quality of Support
8.5
311
8.8
2,985
Has the product been a good partner in doing business?
8.9
282
9.1
2,442
Product Direction (% positive)
7.8
325
9.3
3,772
Features by Category
Registration
Not enough data
9.0
753
Not enough data
9.2
769
Not enough data
8.0
651
Not enough data
7.9
622
Not enough data
8.2
626
Generative AI
Not enough data
7.4
400
Marketing and Communications
Not enough data
7.8
590
Not enough data
8.5
676
Not enough data
8.3
666
Not enough data
8.3
621
Not enough data
7.5
571
Not enough data
7.8
573
Agentic AI - Event Registration & Ticketing
Not enough data
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.6
34
|
Verified
8.5
63
8.8
33
|
Verified
8.7
62
Feature Not Available
8.0
60
Agentic AI - Lead Capture
Not enough data
7.8
52
Not enough data
7.7
50
Data Capture
8.6
30
|
Verified
8.4
59
9.2
38
|
Verified
8.7
66
7.8
17
|
Verified
7.9
58
9.0
35
|
Verified
8.5
63
Analytics
9.1
34
|
Verified
8.7
61
8.5
31
|
Verified
8.5
64
Customization
9.0
43
|
Verified
9.3
74
8.5
43
|
Verified
9.0
63
8.2
37
|
Verified
8.8
69
9.3
41
|
Verified
8.8
64
Survey Management
9.2
55
9.3
1176
9.1
61
9.3
1196
8.3
47
8.8
1136
8.9
49
9.0
1089
Survey Customization
8.8
57
8.6
1012
8.7
58
8.6
1060
7.9
43
8.3
945
7.3
27
8.0
851
Survey Insights
8.1
48
8.6
1090
8.5
25
7.9
840
9.1
56
8.8
1091
8.8
41
8.5
1018
Agentic AI - Survey
Not enough data
7.5
126
Not enough data
7.6
123
Not enough data
7.7
126
Notifications
Not enough data
8.7
45
Not enough data
8.4
45
Not enough data
8.5
43
Settings
Not enough data
8.2
44
Not enough data
8.5
44
Not enough data
8.2
44
Personalization
Not enough data
8.9
43
Not enough data
8.8
37
Integrations
Not enough data
7.6
39
Not enough data
8.7
42
Not enough data
8.0
40
Not enough data
7.1
38
Not enough data
7.4
38
Generative AI
Not enough data
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Agentic AI - Online Appointment Scheduling
Not enough data
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
25
Not enough data
8.7
23
Not enough data
Data Control
8.7
14
Not enough data
9.1
20
Not enough data
9.4
20
Not enough data
Agentic AI - Drag and Drop App Builder
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
9.0
89
9.0
2174
8.6
92
8.8
2035
9.1
85
9.0
2031
8.1
91
8.7
2209
Additional Functionality
8.5
76
8.8
1962
6.4
44
7.7
1694
8.4
83
8.9
2056
7.8
53
8.0
1709
Feature Not Available
8.9
2022
Performance reviews
Not enough data
9.2
227
Not enough data
8.8
207
Feedback
Not enough data
9.0
212
Not enough data
8.7
198
Data
Not enough data
8.9
210
Not enough data
8.6
198
Generative AI
Not enough data
7.4
97
Not enough data
6.9
95
Before the Job
Not enough data
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
On the Job
Not enough data
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
After the Job
Not enough data
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Agentic AI - Field Service Management
Not enough data
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Sourcing
Not enough data
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Candidate Management - Applicant Tracking System
Not enough data
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Platform
Not enough data
8.9
908
Not enough data
8.1
791
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
874
Not enough data
8.8
827
Not enough data
8.7
851
Not enough data
8.7
838
AI - Applicant Tracking Systems (ATS)
Not enough data
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
User Interface Design
8.6
22
Not enough data
8.3
23
Not enough data
8.1
21
Not enough data
8.4
18
Not enough data
Data Control
8.3
17
Not enough data
8.3
19
Not enough data
9.0
20
Not enough data
Publishing
8.7
20
Not enough data
8.8
23
Not enough data
8.3
18
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.4
411
Not enough data
8.6
445
Not enough data
8.3
423
Platform Content
Not enough data
8.5
410
Not enough data
8.8
447
Not enough data
8.3
399
Not enough data
7.8
383
Platform Additional Functionality
Not enough data
8.0
383
Not enough data
8.3
399
Not enough data
7.9
389
Not enough data
7.9
387
Platform
Not enough data
8.9
908
Not enough data
8.1
791
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
874
Not enough data
8.8
827
Not enough data
8.7
851
Not enough data
8.7
838
Categories
Categories
Shared Categories
FormAssembly and Jotform are categorized as Online Form Builder, Lead Capture, Salesforce AppExchange Apps, and Survey
Unique Categories
FormAssembly is categorized as No-Code Development Platforms and Drag and Drop App Builder
Jotform is categorized as 360 Feedback Software, Applicant Tracking Systems (ATS), Employee Engagement, Event Registration & Ticketing, Field Service Management, and Online Appointment Scheduling
Reviews
Reviewers' Company Size
FormAssembly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
34.5%
Higher Education
14.6%
Education Management
6.3%
Information Technology and Services
5.2%
Computer Software
3.1%
Other
36.3%
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Alternatives
Discussions
FormAssembly has no discussions with answers
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
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