Introducing G2.ai, the future of software buying.Try now
Compare FormAssembly and Jotform 
Featured Products
At a Glance
Market Segments
Small-Business (57.6% of reviews)
Small-Business (73.2% of reviews)
Entry-Level Pricing
Starting at $59.00 Per Month
Free
FormAssembly
Star Rating
(395)4.5 out of 5
Market Segments
Small-Business (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.00 Per Month
Free Trial is available
Browse all 3 pricing plansJotform
Star Rating
(4,705)4.7 out of 5
Market Segments
Small-Business (73.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user-friendliness, with many praising its drag-and-drop form builder that requires no coding skills. This feature allows users to create forms quickly and efficiently, making it a popular choice for those who need to get started without a steep learning curve.
- Users say that FormAssembly shines in its integration capabilities, particularly with Salesforce. Reviewers highlight how easy it is to create and manage forms that connect directly with Salesforce, which is a significant advantage for businesses that rely on this CRM for their operations.
- According to verified reviews, Jotform offers a wider range of ready-to-use templates for various needs, such as surveys and registrations. This extensive library helps users save time and effort in form creation, catering to a diverse set of requirements.
- Reviewers mention that while FormAssembly is user-friendly, it can sometimes struggle to meet specific workflow needs, with some users noting configuration challenges. However, they appreciate the platform's regular updates and the quality of support provided, which helps mitigate these issues.
- G2 reviewers highlight that Jotform's secure signing features are particularly beneficial for businesses that require compliance and security, such as those in finance or legal sectors. This focus on security adds an extra layer of trust for users handling sensitive information.
- Users report that both platforms have strong customization options, but Jotform's flexibility in themes and conditional logic is often seen as superior. This allows users to tailor their forms more closely to their branding and specific data collection needs, enhancing the overall user experience.
Pricing
Entry-Level Pricing
FormAssembly
Atlas Explorer
Starting at $59.00
Per Month
The entry-level plan for individuals starting their data collection journey.
- Agentic AI Assistant Builds Forms & Workflows in a Flash
- Unlimited Forms & Responses
- Stripe, Google Sheets, and Google Drive Add-ons Included
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
FormAssembly
Free Trial is available
Jotform
Free Trial is available
Ratings
Meets Requirements
8.6
335
9.1
3,707
Ease of Use
8.2
335
9.2
3,783
Ease of Setup
8.4
290
9.1
2,903
Ease of Admin
8.5
299
9.1
2,494
Quality of Support
8.5
310
8.8
2,922
Has the product been a good partner in doing business?
8.9
282
9.2
2,383
Product Direction (% positive)
7.8
324
9.3
3,696
Features by Category
Registration
Not enough data
9.0
748
Not enough data
9.2
765
Not enough data
8.0
648
Not enough data
7.9
619
Not enough data
8.2
624
Generative AI
Not enough data
7.4
400
Marketing and Communications
Not enough data
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
571
Agentic AI - Event Registration & Ticketing
Not enough data
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.6
34
|
Verified
8.4
60
8.8
33
|
Verified
8.7
60
Feature Not Available
7.9
58
Agentic AI - Lead Capture
Not enough data
7.8
51
Not enough data
7.6
49
Data Capture
8.6
30
|
Verified
8.3
57
9.2
38
|
Verified
8.6
63
7.8
17
|
Verified
7.8
55
9.0
35
|
Verified
8.4
59
Analytics
9.1
34
|
Verified
8.7
59
8.5
31
|
Verified
8.4
60
Customization
9.0
43
|
Verified
9.2
70
8.5
43
|
Verified
9.0
61
8.2
37
|
Verified
8.8
64
9.3
41
|
Verified
8.7
62
Survey Management
9.2
55
9.3
1168
9.1
61
9.3
1187
8.3
47
8.8
1131
8.9
49
9.0
1086
Survey Customization
8.8
57
8.6
1007
8.7
58
8.6
1054
7.9
43
8.3
944
7.3
27
8.0
850
Survey Insights
8.1
48
8.6
1087
8.5
25
7.9
839
9.1
56
8.8
1085
8.8
41
8.5
1014
Agentic AI - Survey
Not enough data
7.5
125
Not enough data
7.5
122
Not enough data
7.7
125
Notifications
Not enough data
8.7
44
Not enough data
8.4
44
Not enough data
8.5
43
Settings
Not enough data
8.2
43
Not enough data
8.5
44
Not enough data
8.2
43
Personalization
Not enough data
8.9
43
Not enough data
8.8
37
Integrations
Not enough data
7.6
39
Not enough data
8.7
41
Not enough data
8.0
39
Not enough data
7.1
38
Not enough data
7.4
38
Generative AI
Not enough data
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Agentic AI - Online Appointment Scheduling
Not enough data
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
25
Not enough data
8.7
23
Not enough data
Data Control
8.7
14
Not enough data
9.1
20
Not enough data
9.4
20
Not enough data
Agentic AI - Drag and Drop App Builder
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
9.0
89
8.9
2143
8.6
92
8.8
2022
9.1
85
9.0
2021
8.1
91
8.8
2175
Additional Functionality
8.5
76
8.8
1951
6.4
44
7.7
1687
8.4
83
8.9
2038
7.7
52
8.0
1695
Feature Not Available
8.9
2012
Performance reviews
Not enough data
9.2
227
Not enough data
8.8
207
Feedback
Not enough data
9.0
212
Not enough data
8.7
198
Data
Not enough data
8.9
210
Not enough data
8.6
198
Generative AI
Not enough data
7.4
97
Not enough data
6.9
95
Before the Job
Not enough data
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
On the Job
Not enough data
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
After the Job
Not enough data
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Agentic AI - Field Service Management
Not enough data
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Sourcing
Not enough data
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Candidate Management - Applicant Tracking System
Not enough data
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Platform
Not enough data
8.9
898
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
825
Not enough data
9.1
866
Not enough data
8.8
821
Not enough data
8.7
849
Not enough data
8.7
835
AI - Applicant Tracking Systems (ATS)
Not enough data
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
User Interface Design
8.6
22
Not enough data
8.3
23
Not enough data
8.1
21
Not enough data
8.4
18
Not enough data
Data Control
8.3
17
Not enough data
8.3
19
Not enough data
9.0
20
Not enough data
Publishing
8.7
20
Not enough data
8.8
23
Not enough data
8.3
18
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Platform Content
Not enough data
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Platform Additional Functionality
Not enough data
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
386
Platform
Not enough data
8.9
898
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
825
Not enough data
9.1
866
Not enough data
8.8
821
Not enough data
8.7
849
Not enough data
8.7
835
Categories
Categories
Shared Categories
FormAssembly and Jotform are categorized as Online Form Builder, Lead Capture, Salesforce AppExchange Apps, and Survey
Unique Categories
FormAssembly is categorized as No-Code Development Platforms and Drag and Drop App Builder
Jotform is categorized as 360 Feedback Software, Applicant Tracking Systems (ATS), Employee Engagement, Event Registration & Ticketing, Field Service Management, and Online Appointment Scheduling
Reviews
Reviewers' Company Size
FormAssembly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
34.6%
Higher Education
14.7%
Education Management
6.3%
Information Technology and Services
5.2%
Computer Software
3.1%
Other
36.1%
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.8%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Alternatives
Discussions
FormAssembly has no discussions with answers
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
