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Compare Formaloo and Twilio Segment 
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At a Glance
Market Segments
Small-Business (92.3% of reviews)
Mid-Market (47.7% of reviews)
Entry-Level Pricing
$0.00 1 creator - No credit card required!
$120 Per month
Formaloo
Star Rating
(165)4.6 out of 5
Market Segments
Small-Business (92.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 1 creator - No credit card required!
Browse all 4 pricing plansTwilio Segment
Star Rating
(562)4.5 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
$120 Per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Segment excels in Data Enrichment with a score of 8.6, providing robust capabilities for enhancing customer data, while Formaloo also matches this score but lacks the extensive integrations that Segment offers.
- Reviewers mention that Formaloo shines in Survey Builder functionality, scoring 9.4, which allows for a highly customizable survey experience, whereas Segment does not focus on survey capabilities, making Formaloo a better choice for survey needs.
- G2 users highlight that Segment's Integrations score of 9.1 is a significant advantage, as it seamlessly connects with various platforms, while Formaloo's integrations, although decent, do not match the breadth and depth of Segment's offerings.
- Users on G2 report that Formaloo's Ease of Use is rated at 9.0, making it particularly user-friendly for small businesses, while Segment, with a score of 8.8, may require a steeper learning curve for new users.
- Reviewers say that Segment's Quality of Support is rated at 8.6, which is commendable, but Formaloo outperforms with a score of 9.1, indicating a more responsive and helpful support team.
- Users report that Segment's Product Direction score of 8.3 suggests some uncertainty in future developments, while Formaloo's score of 9.4 indicates a strong positive outlook, reassuring users about ongoing improvements and feature enhancements.
Pricing
Entry-Level Pricing
Formaloo
Free
$0.00
1 creator - No credit card required!
Great for individuals
- Unlimited apps, databases & forms
- 1 Admin
- Unlimited pages, fields & blocks
Twilio Segment
Team
$120
Per month
- Base includes 10,000 MTU
- Unlimited Sources
- Unlimited Destinations
Free Trial
Formaloo
Free Trial is available
Twilio Segment
Free Trial is available
Ratings
Meets Requirements
9.0
112
8.9
427
Ease of Use
9.0
115
8.7
429
Ease of Setup
9.0
66
8.5
245
Ease of Admin
9.0
61
8.9
237
Quality of Support
9.1
105
8.6
367
Has the product been a good partner in doing business?
9.4
60
8.8
225
Product Direction (% positive)
9.4
105
8.3
387
Features by Category
Sales Force Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile & Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.6
86
Not enough data
8.2
68
Not enough data
8.7
77
Not enough data
8.0
85
Management
Not enough data
8.2
43
Not enough data
8.5
52
Not enough data
8.6
49
Not enough data
8.1
48
Not enough data
8.6
46
Compliance
Not enough data
8.9
96
Not enough data
8.7
80
Not enough data
8.8
85
Not enough data
8.7
83
Security
Not enough data
9.0
56
Not enough data
8.4
54
Not enough data
8.9
50
Data Quality
Not enough data
8.7
99
Not enough data
9.1
98
Not enough data
9.3
98
Maintainence
Not enough data
9.0
53
Not enough data
8.7
46
Generative AI
Not enough data
7.1
7
Not enough data
7.4
7
Agentic AI - Data Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.6
12
8.5
142
|
Verified
8.9
12
8.7
147
|
Verified
8.8
13
Feature Not Available
8.9
15
8.6
138
|
Verified
Intelligence
9.2
14
8.0
123
|
Verified
8.2
10
6.9
85
|
Verified
8.0
10
Feature Not Available
Functionality
Not enough data
9.1
27
Not enough data
8.4
18
Not enough data
8.8
26
Not enough data
9.0
24
Not enough data
8.7
25
Not enough data
9.1
25
Not enough data
9.0
26
Not enough data
8.7
25
Not enough data
8.6
24
Not enough data
8.7
29
Not enough data
9.0
27
Not enough data
9.0
28
Functionality
Not enough data
9.0
21
Not enough data
8.7
21
Not enough data
9.1
24
Not enough data
8.3
21
Not enough data
8.5
18
Not enough data
8.6
23
Not enough data
8.7
20
Not enough data
8.3
15
Not enough data
8.7
18
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
Feature Not Available
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
8.9
47
Not enough data
8.1
39
Management
Not enough data
8.0
46
Not enough data
8.6
43
Integration Options
Not enough data
8.4
23
Not enough data
8.4
23
Not enough data
8.8
39
Not enough data
8.5
20
Survey Management
9.4
59
Not enough data
9.1
59
Not enough data
8.5
57
Not enough data
8.8
52
Not enough data
Survey Customization
8.8
54
Not enough data
8.8
54
Not enough data
9.1
46
Not enough data
8.1
40
Not enough data
Survey Insights
8.7
53
Not enough data
8.3
33
Not enough data
8.9
48
Not enough data
9.1
47
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
9.0
57
Not enough data
8.6
55
Not enough data
9.4
59
Not enough data
8.5
60
Not enough data
Additional Functionality
9.0
56
Not enough data
7.4
34
Not enough data
8.4
50
Not enough data
8.0
35
Not enough data
9.1
56
Not enough data
Data Management
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
6.7
7
Not enough data
8.1
6
Not enough data
6.9
6
Functionality
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
8.7
5
Not enough data
7.8
6
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
6.9
6
Security
Not enough data
8.3
5
Not enough data
7.7
5
Generative AI
Not enough data
Not enough data
User Interface Design
8.1
18
Not enough data
8.8
20
Not enough data
8.4
19
Not enough data
8.3
20
Not enough data
Data Control
7.6
11
Not enough data
7.5
14
Not enough data
8.7
15
Not enough data
Publishing
7.9
14
Not enough data
8.7
17
Not enough data
8.6
12
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.4
18
Not enough data
8.6
13
Not enough data
8.6
11
Not enough data
8.8
12
Categories
Categories
Shared Categories
Formaloo and Twilio Segment are categorized as Customer Data Platform (CDP)
Unique Categories
Formaloo is categorized as Chatbots, No-Code Development Platforms, CRM, Survey, Client Portal, and Online Form Builder
Twilio Segment is categorized as Consent Management Platform (CMP), Data Subject Access Request (DSAR), Data Privacy Management, Data Governance, E-Commerce Data Integration, and Reverse ETL
Reviews
Reviewers' Company Size
Formaloo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio Segment
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
20.5%
Information Technology and Services
8.3%
E-Learning
4.5%
Education Management
4.5%
Management Consulting
3.8%
Other
58.3%
Computer Software
21.8%
Information Technology and Services
12.9%
Financial Services
8.9%
Internet
7.3%
Marketing and Advertising
5.3%
Other
43.9%
Alternatives
Discussions
Formaloo has no discussions with answers
What is the best way to do QA of tracking implementation?
1 Comment
CR
My experience tells me that I always need to do end-to-end testing, just relying on that whenever an event ends up in segment, it will also end up in the...Read more
I used segment in different organizations as I was the one suggesting it, but then
1 Comment
AB
There is if you become a referral partner, but is an involved process with approval....Read more
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