G2 reviewers report that WEX Benefits excels in its reporting capabilities, making it easy for users to update annual enrollment details and manage employee information. Users appreciate the straightforward process of adding, removing, and editing employees and beneficiaries, which they find convenient for their weekly tasks.
Users say that Forma stands out for its user-friendly interface, particularly when it comes to submitting claims. Reviewers highlight the simplicity of uploading receipts and requesting reimbursements, often receiving approvals within a day, which enhances their overall experience.
According to verified reviews, WEX Benefits is praised for its customer service, with users noting that the support team is helpful and responsive, often resolving issues on the first call. This level of support is crucial for maintaining a positive user experience.
Reviewers mention that Forma's setup process is notably quick and intuitive, allowing users to get started without hassle. Many users express satisfaction with how easy it is to manage flexible team benefits, which simplifies their administrative tasks.
G2 reviewers highlight that while WEX Benefits has a solid performance in certain areas, it faces challenges in overall user satisfaction compared to Forma. Users have noted that some features could be more streamlined, which can impact day-to-day usability.
Users report that Forma not only meets but often exceeds expectations in various metrics, such as ease of use and support quality. The platform's intuitive claims process and fast response times contribute to a more efficient benefits management experience, making it a preferred choice for many.
Pricing
Entry-Level Pricing
Forma
No pricing available
WEX Benefits
No pricing available
Free Trial
Forma
No trial information available
WEX Benefits
No trial information available
Ratings
Meets Requirements
9.7
647
7.7
44
Ease of Use
9.7
668
7.5
46
Ease of Setup
9.7
145
8.4
24
Ease of Admin
9.7
13
8.9
21
Quality of Support
9.6
544
7.4
40
Has the product been a good partner in doing business?
WEX offers a full suite of solutions to help HR teams simplify their benefits administration and employee benefits experience. Our solutions include:
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What is WEX software?
1 Comment
Official Response from WEX Benefits
WEX offers a full suite of solutions to help HR teams simplify their benefits administration and employee benefits experience. Our solutions include:
-...Read more
What does WEX cover?
1 Comment
Official Response from WEX Benefits
WEX offers a full suite of solutions to help HR teams simplify their benefits administration and employee benefits experience. Our solutions include:
-...Read more
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