G2 reviewers report that Gusto excels in providing a user-friendly experience, with many users appreciating its simplicity and organized pathways for HR tasks like payroll and benefits management. One user noted, "I like Gusto because it’s simple in the best way: it’s easy to use without feeling stripped down."
Users say that Forma stands out for its quick claim processing and responsive customer support. Reviewers highlighted the convenience of having everything on a single platform, with one stating, "I like Forma for its ease of use and great support," which enhances the overall user experience.
According to verified reviews, Gusto has a significantly higher G2 Score, indicating greater overall satisfaction among users. Many users have praised its reasonable pricing and effective payroll structure, which helps avoid compliance issues, making it a strong choice for small businesses.
Reviewers mention that while Forma has a slightly higher star rating, Gusto's extensive user base and recent review activity suggest a more reliable and tested product. With over 1,500 recent reviews, Gusto's feedback reflects a consistent level of quality and user satisfaction.
Users highlight that Gusto's implementation process is quick and intuitive, making it easier for businesses to onboard new employees. One user remarked on the "user-friendly and organized pathway" that Gusto provides, which is crucial for small businesses managing HR tasks.
G2 reviewers report that Forma's interface is praised for its smooth mobile access and quick login process, which many users find convenient. However, Gusto's overall performance in areas like benefits record management and regulatory compliance shows it as a more comprehensive solution for small businesses.
Pricing
Entry-Level Pricing
Forma
No pricing available
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
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