G2 reviewers report that Xactly excels in user satisfaction, with many praising its intuitive interface and ease of use. Users appreciate features like the ability to easily access documents and understand graphs, making it a strong choice for those who prioritize a user-friendly experience.
According to verified reviews, Forma.ai stands out for its exceptional customer support, with users highlighting the team's responsiveness and strategic guidance. This level of support can be a game-changer for organizations looking for a partner in their sales compensation journey.
Users say that Xactly's recent UI updates have significantly improved the user experience, with features like the new estimator option receiving positive feedback for enhancing functionality and providing more granular data insights.
Reviewers mention that Forma.ai offers impressive flexibility and quick turnaround times for issue resolution, making it particularly appealing for sales compensation administrators who need a responsive tool to manage contests and bonus payouts seamlessly.
G2 reviewers highlight that while Xactly has a strong presence in the enterprise market, it may not cater as effectively to mid-market needs compared to Forma.ai, which is designed with mid-sized businesses in mind, offering tailored solutions that resonate with this segment.
According to user feedback, both platforms have their strengths, but Xactly's higher overall ratings in satisfaction metrics suggest a more robust experience for users, particularly in areas like compensation statements and performance reporting, where it has received commendations for clarity and ease of access.
Pricing
Entry-Level Pricing
Forma.ai
No pricing available
Xactly
No pricing available
Free Trial
Forma.ai
Free Trial is available
Xactly
No trial information available
Ratings
Meets Requirements
9.4
52
8.4
591
Ease of Use
9.4
55
8.1
920
Ease of Setup
8.4
37
7.9
622
Ease of Admin
8.9
23
7.8
360
Quality of Support
9.5
48
8.3
522
Has the product been a good partner in doing business?
I don't see much documentation on the website in terms of FAQ, etc. Is there an online resource I can use if I have any questions?
1 Comment
MG
Hello,
We offer help documentation online and in PDF format to existing customers. Please contact me at 408-477-3130 and I'll assist you.
Thanks,
MikeRead more
What is Xactly Incent used for?
1 Comment
AS
Xactly incent is a sales performance management software. It is used for sales compensation - where the sales team can have live access to their commissions...Read more
Why does BBB state that the bussines file wasn’t opened untill 2/2021 with no reviews and posted reviews go back 3 years?
1 Comment
GH
TopOpps was acquired by Xactly at that time and became Xactly ForecastingRead more
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