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At a Glance
Market Segments
Enterprise (35.1% of reviews)
Small-Business (73.3% of reviews)
Entry-Level Pricing
$100 per month
Free
Form.io
Star Rating
(40)4.3 out of 5
Market Segments
Enterprise (35.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$100 per month
Browse all 4 pricing plansJotform
Star Rating
(4,462)4.7 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jotform excels in ease of use with a score of 9.2, making it a preferred choice for small businesses looking for a straightforward form-building experience. In contrast, Form.io, with a score of 8.1, is noted for its steeper learning curve, which may require more time for users to become proficient.
- Reviewers mention that Jotform's extensive template library, rated at 8.8, allows users to quickly create forms tailored to their needs, while Form.io's template options are more limited, which can hinder rapid deployment for users needing immediate solutions.
- G2 users highlight Jotform's superior mobile check-in feature, scoring 8.0, which is particularly beneficial for event management. Form.io lacks a comparable mobile check-in capability, which may be a drawback for users focused on event registration.
- Users on G2 appreciate Jotform's robust payment processing capabilities, rated at 8.0, which seamlessly integrates with various payment gateways. In contrast, Form.io's payment processing features are less comprehensive, leading to potential challenges for users needing extensive e-commerce functionalities.
- Reviewers say that Jotform's customer support, with a quality score of 8.8, is responsive and helpful, enhancing the overall user experience. Form.io, while rated at 8.4, has received feedback indicating that support can be slower, which may frustrate users needing immediate assistance.
- Users report that Jotform's conditional logic feature, rated at 8.8, allows for highly customizable forms that adapt based on user input, making it ideal for complex data collection. Form.io's conditional logic capabilities, rated at 8.0, are effective but not as intuitive, which can limit user creativity in form design.
Pricing
Entry-Level Pricing
Form.io
Hosted Team Pro Project
$100
per month
For small individual teams building a limited number of forms to be embedded directly into their own websites, or business process web applications.
- All data stored on the Form.io hosted cloud platform
- Dynamic JSON driven Forms and APIs
- Team Collaboration - Unlimited team members
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
Form.io
Free Trial is available
Jotform
Free Trial is available
Ratings
Meets Requirements
8.6
22
9.1
3,598
Ease of Use
8.1
24
9.2
3,671
Ease of Setup
8.1
18
9.1
2,795
Ease of Admin
8.3
18
9.1
2,421
Quality of Support
8.4
23
8.8
2,842
Has the product been a good partner in doing business?
9.3
17
9.2
2,313
Product Direction (% positive)
9.4
18
9.3
3,586
Features by Category
Registration
Not enough data
9.0
746
Not enough data
9.1
762
Not enough data
8.0
647
Not enough data
7.9
620
Not enough data
8.2
624
Generative AI
Not enough data
7.4
400
Marketing and Communications
Not enough data
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
571
Agentic AI - Event Registration & Ticketing
Not enough data
7.0
78
Not enough data
7.3
78
Not enough data
7.2
78
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.4
57
Not enough data
8.7
57
Not enough data
7.8
55
Agentic AI - Lead Capture
Not enough data
7.7
48
Not enough data
7.5
46
Data Capture
Not enough data
8.3
54
Not enough data
8.5
54
Not enough data
7.7
52
Not enough data
8.4
54
Analytics
Not enough data
8.7
55
Not enough data
8.4
55
Customization
Not enough data
9.1
59
Not enough data
8.9
56
Not enough data
8.8
55
Not enough data
8.7
55
Survey Management
Not enough data
9.3
1160
Not enough data
9.3
1181
Not enough data
8.8
1126
Not enough data
9.0
1082
Survey Customization
Not enough data
8.6
1005
Not enough data
8.6
1051
Not enough data
8.3
943
Not enough data
8.0
849
Survey Insights
Not enough data
8.6
1084
Not enough data
7.9
837
Not enough data
8.8
1083
Not enough data
8.5
1012
Agentic AI - Survey
Not enough data
7.5
124
Not enough data
7.5
121
Not enough data
7.7
124
Notifications
Not enough data
8.6
42
Not enough data
8.3
41
Not enough data
8.5
41
Settings
Not enough data
8.1
42
Not enough data
8.5
42
Not enough data
8.1
42
Personalization
Not enough data
8.9
41
Not enough data
8.8
36
Integrations
Not enough data
7.5
38
Not enough data
8.6
39
Not enough data
7.9
38
Not enough data
7.0
37
Not enough data
7.3
37
Generative AI
Not enough data
7.6
33
Not enough data
7.1
34
Not enough data
6.9
33
Not enough data
7.1
33
Not enough data
6.8
33
Agentic AI - Online Appointment Scheduling
Not enough data
7.3
34
Not enough data
7.3
33
Not enough data
7.5
35
Customization
Not enough data
8.9
2090
Not enough data
8.8
2000
Not enough data
9.0
2007
Not enough data
8.7
2135
Additional Functionality
Not enough data
8.8
1929
Not enough data
7.7
1676
Not enough data
8.9
2013
Not enough data
8.0
1676
Not enough data
8.9
1990
Performance reviews
Not enough data
9.2
226
Not enough data
8.8
206
Feedback
Not enough data
9.0
211
Not enough data
8.7
197
Data
Not enough data
8.9
209
Not enough data
8.6
197
Generative AI
Not enough data
7.4
97
Not enough data
6.9
95
Before the Job
Not enough data
7.1
150
Not enough data
7.3
142
Not enough data
7.5
149
Not enough data
7.3
149
On the Job
Not enough data
7.3
146
Not enough data
7.9
159
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
After the Job
Not enough data
8.4
166
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Agentic AI - Field Service Management
Not enough data
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Sourcing
Not enough data
7.4
212
Not enough data
7.4
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Candidate Management - Applicant Tracking System
Not enough data
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Platform
Not enough data
8.9
874
Not enough data
8.1
783
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
AI - Applicant Tracking Systems (ATS)
Not enough data
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Platform Basics
Not enough data
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Platform Content
Not enough data
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Platform Additional Functionality
Not enough data
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
385
Platform
Not enough data
8.9
874
Not enough data
8.1
783
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
Categories
Categories
Shared Categories
Form.io and Jotform are categorized as Online Form Builder
Unique Categories
Form.io has no unique categories
Reviews
Reviewers' Company Size
Form.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.6%
Information Technology and Services
8.1%
Hospital & Health Care
8.1%
Higher Education
8.1%
Pharmaceuticals
5.4%
Other
48.6%
Non-Profit Organization Management
9.6%
Education Management
4.8%
Marketing and Advertising
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Alternatives
Discussions
Form.io has no discussions with answers
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
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