Reviews say that Forge excels in its "Quality of Support," with a score of 8.6, indicating that users find the support team responsive and helpful, while Google Scale's support is rated lower at 7.9, suggesting room for improvement in customer service.
Users report that Forge has a strong "Product Direction," scoring a perfect 10.0, which indicates that users feel confident in the product's future development and enhancements. In contrast, Google Scale's score of 6.1 suggests that users are less optimistic about its ongoing improvements.
Reviewers mention that Google Scale shines in "Ease of Use," with a score of 9.0, making it more user-friendly for those who may not be tech-savvy. Forge, with a score of 5.3, is noted for having a steeper learning curve, which may deter some users.
Users on G2 highlight that Forge has a solid "Meets Requirements" score of 8.6, indicating that it effectively fulfills user needs, while Google Scale's score of 8.3 shows it also meets requirements but with slightly less satisfaction.
G2 users report that Forge's "Ease of Setup" is rated at 7.3, which is lower than Google Scale's 8.5, suggesting that users find Google Scale easier to implement and get started with.
Users say that while both products cater to small businesses, Google Scale has a larger market segment representation at 47.8% compared to Forge's 33.3%, indicating a broader acceptance and possibly more tailored features for small business needs.
Pricing
Entry-Level Pricing
Forge
No pricing available
Google Scale
No pricing available
Free Trial
Forge
No trial information available
Google Scale
No trial information available
Ratings
Meets Requirements
8.6
6
8.3
13
Ease of Use
5.3
6
9.0
13
Ease of Setup
7.3
5
8.5
13
Ease of Admin
8.0
5
8.1
13
Quality of Support
8.6
6
7.9
13
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