# Best Restaurant Management Software for Medium-Sized Businesses

  *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)*

   Products classified in the overall Restaurant Management category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Restaurant Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Restaurant Management category.

In addition to qualifying for inclusion in the Restaurant Management Software category, to qualify for inclusion in the Medium-Sized Business Restaurant Management Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.




  
## How Many Restaurant Management Software Products Does G2 Track?
**Total Products under this Category:** 277

### Category Stats (May 2026)
- **Average Rating**: 4.47/5
- **New Reviews This Quarter**: 95
- **Buyer Segments**: Small-Business 64% │ Mid-Market 32% │ Enterprise 4%
- **Top Trending Product**: SpotOn (+0.023)
*Last updated: May 18, 2026*

  
## How Does G2 Rank Restaurant Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 10,000+ Authentic Reviews
- 277+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
## Which Restaurant Management Software Is Best for Your Use Case?

- **Best for Small Businesses:** [Owner.com](https://www.g2.com/products/owner-com/reviews)
- **Best for Mid-Market:** [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews)
- **Best for Enterprise:** [Restaurant365](https://www.g2.com/products/restaurant365/reviews)
- **Highest User Satisfaction:** [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews)
- **Best Free Software:** [Connecteam](https://www.g2.com/products/connecteam/reviews)

  
---

**Sponsored**

### SevenRooms

SevenRooms is a comprehensive hospitality management solution designed to assist operators in enhancing profitability through a suite of features that streamline the guest experience. This platform enables restaurants, hotels, and entertainment venues to manage reservations, waitlists, and table assignments effectively, all while maintaining control over the entire guest journey. By offering commission-free reservations and a range of integrated tools, SevenRooms empowers hospitality businesses to create memorable experiences that encourage repeat visits and drive revenue. Targeted primarily at hospitality operators, including restaurants, hotels, and nightlife venues, SevenRooms caters to a diverse audience seeking to optimize their operations and enhance customer engagement. The platform is particularly beneficial for establishments looking to build and maintain guest profiles, allowing operators to personalize interactions and tailor marketing efforts. With its robust features, SevenRooms supports various use cases, from managing peak dining hours to facilitating seamless online ordering and payment processes. Key features of SevenRooms include an intuitive reservation management system, a virtual waitlist, and comprehensive table management capabilities. These tools enable operators to maximize seating efficiency and reduce wait times, ultimately improving customer satisfaction. Additionally, the platform offers marketing automation and email marketing functionalities, allowing businesses to engage with their guests effectively and promote special events or offers. By aggregating reviews and providing insights into guest preferences, SevenRooms helps operators make data-driven decisions that enhance their service offerings. One of the standout aspects of SevenRooms is its commitment to providing a commission-free model, which allows hospitality operators to retain more of their profits while still benefiting from a powerful suite of tools. The platform’s ability to integrate various aspects of the guest experience—from reservations to marketing—sets it apart in the crowded hospitality technology market. By focusing on enhancing the guest journey and providing actionable insights, SevenRooms positions itself as a valuable partner for hospitality operators looking to thrive in a competitive landscape.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=438&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=47833&secure%5Bresource_id%5D=438&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Frestaurant-management&secure%5Btoken%5D=de9aa8372884e4650934edd8651848bc3f26821b6c05f12b1124836f5462c7a9&secure%5Burl%5D=https%3A%2F%2Fsevenrooms.com%2Fhub%2Fcrm-marketing%2F&secure%5Burl_type%5D=paid_promos)

---

  ## What Are the Top-Rated Restaurant Management Software Products in 2026?
### 1. [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews)
  Restroworks is a cloud-based enterprise restaurant management platform trusted by 25,000+ restaurants across global markets. Purpose-built for multi-format restaurant operations—including QSR, fine dining, casual dining, and cafés—the platform delivers a comprehensive technology stack covering POS, Inventory Management, Kitchen Automation, Self-Ordering Kiosks, and analytics. With a fully integrated system that unifies front-of-house and back-of-house operations. With a strong presence across the US, the Middle East, Southeast Asia, the UK, and other global markets, Restroworks enables enterprise restaurant brands to scale efficiently, maintain operational consistency, and make data-driven decisions.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 1,256
**How Do G2 Users Rate Restroworks Restaurant POS?**

- **Interoperability:** 9.5/10 (Category avg: 8.5/10)
- **Reporting:** 9.5/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.6/10 (Category avg: 9.0/10)
- **Dashboard:** 9.5/10 (Category avg: 9.0/10)

**Who Is the Company Behind Restroworks Restaurant POS?**

- **Seller:** [Restroworks](https://www.g2.com/sellers/restroworks)
- **Year Founded:** 2012
- **HQ Location:** San Francisco, US
- **Twitter:** @Restroworks (736 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2350408/ (177 employees on LinkedIn®)
- **Ownership:** Private 

**Who Uses This Product?**
  - **Who Uses This:** Manager, Restaurant Manager
  - **Top Industries:** Restaurants, Food & Beverages
  - **Company Size:** 50% Small-Business, 49% Mid-Market


#### What Are Restroworks Restaurant POS's Pros and Cons?

**Pros:**

- Ease of Use (169 reviews)
- Customer Support (117 reviews)
- Reporting (104 reviews)
- Billing (92 reviews)
- Features (77 reviews)

**Cons:**

- Poor Customer Support (23 reviews)
- Poor Support Access (20 reviews)
- Poor Support Service (17 reviews)
- Connection Issues (16 reviews)
- Connectivity Issues (16 reviews)

### 2. [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews)
  Restaurant POS software that simplifies billing, menu, inventory, and order management, tailored from single outlets to large outlet chains alike. Today, it drives operations for 1,00,000+ outlets, making it one of the most widely adopted POS platforms in the F&B industry.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 283
**How Do G2 Users Rate Petpooja POSS?**

- **Interoperability:** 8.6/10 (Category avg: 8.5/10)
- **Reporting:** 8.3/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.4/10 (Category avg: 9.0/10)
- **Dashboard:** 9.2/10 (Category avg: 9.0/10)

**Who Is the Company Behind Petpooja POSS?**

- **Seller:** [Petpooja](https://www.g2.com/sellers/petpooja)
- **Company Website:** https://www.petpooja.com/
- **Year Founded:** 2011
- **HQ Location:** Ahmedabad, Gujarat
- **Twitter:** @Petpooja_POS (390 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/petpooja-prayosha-food-service-pvt-ltd- (1,606 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Restaurants, Food & Beverages
  - **Company Size:** 42% Small-Business, 37% Mid-Market


#### What Are Petpooja POSS's Pros and Cons?

**Pros:**

- Customer Support (49 reviews)
- Ease of Use (46 reviews)
- Inventory Management (37 reviews)
- Billing (29 reviews)
- Features (29 reviews)

**Cons:**

- Inventory Management (14 reviews)
- Slow Performance (14 reviews)
- Delayed Updates (6 reviews)
- Training Difficulty (6 reviews)
- Connectivity Issues (4 reviews)

### 3. [Restaurant365](https://www.g2.com/products/restaurant365/reviews)
  Restaurant365 is a comprehensive restaurant management solution specifically designed to enhance and simplify the operational processes of restaurants. This integrated platform addresses a wide range of needs, including financial management, accounting, inventory tracking, and labor scheduling, making it an essential tool for restaurant owners and managers. By consolidating these critical functions into a single system, Restaurant365 enables users to manage their business more effectively and efficiently. Restaurant365 provides solutions for restaurant owners, operators, and finance professionals who seek to optimize their operations and improve profitability. Whether managing a single-location eatery or overseeing a multi-unit restaurant group, users can benefit from the platform's ability to provide real-time insights and analytics. This data-driven approach allows decision-makers to identify trends, monitor performance, and make informed choices that can lead to cost reductions and enhanced operational efficiency. Key features of Restaurant365 include robust financial management tools that facilitate accurate accounting and reporting, as well as inventory management capabilities that help track stock levels and reduce waste. The labor scheduling functionality allows managers to efficiently allocate staff resources, ensuring that labor costs are kept in check while maintaining high service standards. Additionally, the platform's user-friendly interface and customizable dashboards make it easy for users to access the information they need at a glance. One of the standout benefits of Restaurant365 is its ability to integrate various aspects of restaurant management into a single platform, reducing the need for multiple software solutions. This integration not only streamlines operations but also minimizes the risk of errors that can occur when transferring data between different systems. By providing a holistic view of restaurant performance, Restaurant365 empowers users to make strategic decisions that drive growth and profitability. Overall, Restaurant365 serves as a vital resource for those in the restaurant industry, offering a suite of tools designed to meet the unique challenges faced by this sector. With its focus on real-time data and operational efficiency, Restaurant365 stands out as a valuable partner for restaurant operators looking to enhance their business performance and achieve long-term success.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 316
**How Do G2 Users Rate Restaurant365?**

- **Interoperability:** 8.2/10 (Category avg: 8.5/10)
- **Reporting:** 8.4/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.4/10 (Category avg: 9.0/10)
- **Dashboard:** 8.0/10 (Category avg: 9.0/10)

**Who Is the Company Behind Restaurant365?**

- **Seller:** [Restaurant365](https://www.g2.com/sellers/restaurant365)
- **Company Website:** https://www.restaurant365.com
- **Year Founded:** 2011
- **HQ Location:** Irvine, CA
- **Twitter:** @Restaurant_365 (1,826 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2366033/ (3,963 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Controller, Financial Controller
  - **Top Industries:** Restaurants, Food & Beverages
  - **Company Size:** 72% Mid-Market, 14% Small-Business


#### What Are Restaurant365's Pros and Cons?

**Pros:**

- Ease of Use (36 reviews)
- Features (24 reviews)
- Restaurant Management (14 reviews)
- Inventory Management (13 reviews)
- Integrations (12 reviews)

**Cons:**

- Missing Features (10 reviews)
- Training Difficulty (10 reviews)
- Complex Setup (8 reviews)
- Inadequate Reporting (8 reviews)
- Poor Usability (8 reviews)

### 4. [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews)
  OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, premium communications, and more, restaurants can manage all their most important data in one place to scale their success.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 281
**How Do G2 Users Rate OpenTable for Restaurants?**

- **Interoperability:** 7.9/10 (Category avg: 8.5/10)
- **Reporting:** 8.9/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.8/10 (Category avg: 9.0/10)
- **Dashboard:** 9.0/10 (Category avg: 9.0/10)

**Who Is the Company Behind OpenTable for Restaurants?**

- **Seller:** [OpenTable, Inc.](https://www.g2.com/sellers/opentable-inc)
- **Company Website:** https://www.OpenTable.com
- **Year Founded:** 1998
- **HQ Location:** San Francisco, US
- **Twitter:** @OpenTable (51,950 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/12181/ (2,196 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** General Manager, Owner
  - **Top Industries:** Restaurants, Hospitality
  - **Company Size:** 47% Small-Business, 46% Mid-Market


#### What Are OpenTable for Restaurants's Pros and Cons?

**Pros:**

- Ease of Use (26 reviews)
- Reservation Management (21 reviews)
- Reservations Management (17 reviews)
- Customer Support (13 reviews)
- Efficiency (9 reviews)

**Cons:**

- Expensive (16 reviews)
- Limited Customization (6 reviews)
- Not User-Friendly (6 reviews)
- Navigation Issues (5 reviews)
- Complex Interface (4 reviews)

### 5. [SevenRooms](https://www.g2.com/products/sevenrooms/reviews)
  SevenRooms is a comprehensive hospitality management solution designed to assist operators in enhancing profitability through a suite of features that streamline the guest experience. This platform enables restaurants, hotels, and entertainment venues to manage reservations, waitlists, and table assignments effectively, all while maintaining control over the entire guest journey. By offering commission-free reservations and a range of integrated tools, SevenRooms empowers hospitality businesses to create memorable experiences that encourage repeat visits and drive revenue. Targeted primarily at hospitality operators, including restaurants, hotels, and nightlife venues, SevenRooms caters to a diverse audience seeking to optimize their operations and enhance customer engagement. The platform is particularly beneficial for establishments looking to build and maintain guest profiles, allowing operators to personalize interactions and tailor marketing efforts. With its robust features, SevenRooms supports various use cases, from managing peak dining hours to facilitating seamless online ordering and payment processes. Key features of SevenRooms include an intuitive reservation management system, a virtual waitlist, and comprehensive table management capabilities. These tools enable operators to maximize seating efficiency and reduce wait times, ultimately improving customer satisfaction. Additionally, the platform offers marketing automation and email marketing functionalities, allowing businesses to engage with their guests effectively and promote special events or offers. By aggregating reviews and providing insights into guest preferences, SevenRooms helps operators make data-driven decisions that enhance their service offerings. One of the standout aspects of SevenRooms is its commitment to providing a commission-free model, which allows hospitality operators to retain more of their profits while still benefiting from a powerful suite of tools. The platform’s ability to integrate various aspects of the guest experience—from reservations to marketing—sets it apart in the crowded hospitality technology market. By focusing on enhancing the guest journey and providing actionable insights, SevenRooms positions itself as a valuable partner for hospitality operators looking to thrive in a competitive landscape.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 71
**How Do G2 Users Rate SevenRooms?**

- **Interoperability:** 7.9/10 (Category avg: 8.5/10)
- **Reporting:** 9.0/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.1/10 (Category avg: 9.0/10)
- **Dashboard:** 9.4/10 (Category avg: 9.0/10)

**Who Is the Company Behind SevenRooms?**

- **Seller:** [DoorDash](https://www.g2.com/sellers/doordash)
- **Company Website:** https://www.doordash.com/en-US
- **Year Founded:** 2013
- **HQ Location:** San Francisco, California
- **Twitter:** @DoorDash (255,538 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3205573/ (78,069 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Hospitality, Restaurants
  - **Company Size:** 46% Mid-Market, 39% Small-Business


#### What Are SevenRooms's Pros and Cons?

**Pros:**

- Ease of Use (4 reviews)
- Reservation Management (3 reviews)
- Customer Satisfaction (2 reviews)
- Data Management (2 reviews)
- Marketing Support (2 reviews)

**Cons:**

- Limited Customization (2 reviews)
- Setup Difficulty (2 reviews)
- App Compatibility (1 reviews)
- Expensive (1 reviews)
- Integration Issues (1 reviews)

### 6. [Toast](https://www.g2.com/products/toast/reviews)
  Toast is an all-in-one restaurant point of sale and management system that helps restaurants improve operations, increase sales, manage efficient teams and create a better guest experience. From handhelds and display screens to online ordering, email marketing and payroll, the entire Toast system works together to help restaurants delight their guests, do what they love, and thrive.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 351
**How Do G2 Users Rate Toast?**

- **Interoperability:** 8.3/10 (Category avg: 8.5/10)
- **Reporting:** 8.6/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.8/10 (Category avg: 9.0/10)
- **Dashboard:** 9.0/10 (Category avg: 9.0/10)

**Who Is the Company Behind Toast?**

- **Seller:** [Toast](https://www.g2.com/sellers/toast)
- **Company Website:** https://pos.toasttab.com/
- **Year Founded:** 2011
- **HQ Location:** Boston, MA
- **Twitter:** @ToastTab (10,055 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/toast-inc/ (7,502 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Owner, General Manager
  - **Top Industries:** Restaurants, Food & Beverages
  - **Company Size:** 63% Small-Business, 30% Mid-Market


#### What Are Toast's Pros and Cons?

**Pros:**

- Ease of Use (93 reviews)
- Intuitive (33 reviews)
- Simple (29 reviews)
- Features (26 reviews)
- Helpful (26 reviews)

**Cons:**

- Poor Customer Support (29 reviews)
- Expensive (19 reviews)
- Poor Support Access (15 reviews)
- Payment Issues (13 reviews)
- Missing Features (11 reviews)

### 7. [Connecteam](https://www.g2.com/products/connecteam/reviews)
  Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. At the heart of Connecteam lies a powerful suite of tools for scheduling, time tracking, task management, communication, HR processes, and training—all built for the realities of frontline teams. Whether you need to create complex shift schedules, automate payroll-ready timesheets, distribute company announcements, or onboard new hires at scale, Connecteam brings everything under one intuitive app. Save time and increase productivity with AI assisted scheduling, mobile-first custom checklists, forms, and reports; Track work hours with GPS time clock; Simplify employee communication, enhance professional skills with mobile courses (AI powered course content creator), manage daily tasks and so much more, all in one app. Connecteam AI helps you work faster and smarter than humanly possible, while keeping it simple: -AI Agent : Just ask your AI sidekick in chat. From stock info to safety steps, manuals, or care procedures, employees get instant spot-on answers, pulled straight from your in-app resources. No delays, no guesswork. -Auto scheduling : Your team schedule’s fully covered in seconds. AI puzzles availability, roles, fairness, and requirements with expert precision. The result? Reliable schedules, happier employees, and no admin hassle. -AI course creation: Turn any training topic into a full course. Just describe the subject and AI instantly builds a pro-level course, ready to go. Your team, trained the way you need, to the standard you expect. -File to Form: Digitize forms in a snap - upload a file or take a photo of any paper form. AI turns it into a fillable version your team can complete wherever they are. Easy for them, efficient for you. -AI updates and feed: Level up every update - write clear team updates that land. AI enhances your message and auto-translates it into each employee’s preferred language. Everyone stays aligned, nothing gets misinterpreted. -Speech to text: Fill forms, hands-free - simply speak into forms. AI captures, summarizes, and sorts your team’s input on the spot, without them having to look down or slow down. No distractions, no delays—just clear, accurate reporting. Additionally, ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 3,491
**How Do G2 Users Rate Connecteam?**

- **Interoperability:** 8.3/10 (Category avg: 8.5/10)
- **Reporting:** 8.7/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.0/10 (Category avg: 9.0/10)
- **Dashboard:** 6.3/10 (Category avg: 9.0/10)

**Who Is the Company Behind Connecteam?**

- **Seller:** [Connecteam](https://www.g2.com/sellers/connecteam)
- **Company Website:** https://connecteam.com
- **Year Founded:** 2015
- **HQ Location:** New York, NY
- **Twitter:** @ConnecteamApp (1,240 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10591384/ (520 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Owner, Manager
  - **Top Industries:** Construction, Retail
  - **Company Size:** 83% Small-Business, 14% Mid-Market


#### What Are Connecteam's Pros and Cons?

**Pros:**

- Ease of Use (1623 reviews)
- Features (950 reviews)
- Scheduling (870 reviews)
- Team Collaboration (726 reviews)
- User-Friendly (702 reviews)

**Cons:**

- Missing Features (442 reviews)
- Limited Features (424 reviews)
- Scheduling Issues (300 reviews)
- Improvement Needed (280 reviews)
- Learning Curve (280 reviews)

### 8. [Nory](https://www.g2.com/products/nory-nory/reviews)
  Nory is an agentic AI restaurant operating system, built for multi-unit operators who want full control of their prime cost (labour and COGs) from a single platform. Nory consolidates demand forecasting, labour, and inventory management in one place. On top of that, we've built a crew of AI assistants that work 24/7 to make sure each of your restaurant locations is running as profitably as it can. The assistants work autonomously to predict demand, build staffing plans, manage supplier ordering, and keep P&L performance on track. Each one is customised to how each restaurant actually operates: your nuances, your budgets, your targets. One agentic AI system. Your entire operation. Full Prime Cost Management One platform that connects demand forecasting, labour, inventory, and payroll. Full prime cost visibility — not just half. Sales, COGs, and labour consolidated in one place, so you can see the full P&L picture and deploy AI assistants to manage operations and control costs across every site. The Crew of AI Assistants • The Forecasting Assistant predicts revenue, guest count, and item-level sales for every 15 minutes throughout the day, at every location, with ~97% accuracy. It's a fully bespoke, dynamic prediction that updates as new data comes in — not a static weekly average. • The Scheduling Assistant turns that forecast into demand-matched rotas in under 5 seconds, within your budget, rules, and local working laws. Customers typically see a 5-11% reduction in labour cost. • The Ordering Assistant translates demand into dynamic par levels, autonomously creates purchase orders, and communicates directly with suppliers. Customers report ~50% less food waste and hundreds of hours saved per team. Consistency and Control at Every Site Each assistant is tuned to the nuances of how each restaurant operates. Your rules, your targets, your way of running the business — codified and applied automatically across every location. The decision quality of your best site, scaled to every site. Assistant mode and Agent mode You decide how much autonomy you're comfortable with. In Assistant mode, the AI does the work - builds schedules, drafts purchase orders, surfaces insights and your team reviews and approves before anything goes live. In Agent mode, the AI acts on its own, within the rules you've set. Same logic, same guardrails, just no manual step in between. AI-native, from day one Nory was built on AI from day one, not bolted on. Our AI isn't a chatbot layered over a legacy product - it's a crew of AI workers running the operational backbone of your business. One agentic AI system. Your entire operation. Learn more at nory.ai.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 50
**How Do G2 Users Rate Nory?**

- **Interoperability:** 9.3/10 (Category avg: 8.5/10)
- **Reporting:** 9.4/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.4/10 (Category avg: 9.0/10)
- **Dashboard:** 9.6/10 (Category avg: 9.0/10)

**Who Is the Company Behind Nory?**

- **Seller:** [Nory](https://www.g2.com/sellers/nory-66535aaf-6d01-4729-89d0-a351cdf2604a)
- **Company Website:** https://nory.ai
- **Year Founded:** 2021
- **HQ Location:** London
- **LinkedIn® Page:** https://www.linkedin.com/company/asknory/ (92 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Hospitality, Restaurants
  - **Company Size:** 67% Mid-Market, 33% Small-Business


#### What Are Nory's Pros and Cons?

**Pros:**

- Ease of Use (19 reviews)
- Efficiency (8 reviews)
- Time-saving (7 reviews)
- Time Saving (7 reviews)
- Data Management (6 reviews)

**Cons:**

- Poor Usability (4 reviews)
- Inconsistent Data Management (3 reviews)
- Inventory Management (2 reviews)
- Lacking Features (2 reviews)
- Limited Features (2 reviews)

### 9. [Foodics](https://www.g2.com/products/foodics/reviews)
  Foodics is an All-in-One restaurant management & Point of Sale solution that helps business owners from all sizes and types to run their operations smoothly and with precision. We are the door of the restaurant owners to the ecosystem that allows them to benefit from many 3rd party service integrations, such as delivery aggregators, accounting, finance, loyalty, business intelligence, delivery management, and others. We dedicate ourselves to empowering the F&B community with technology to enable their growth. We took the community support initiatives to the next level with launching 2 financial products. 1. Payment solution that is integrated with Foodics RMS & POS that allows an easier checkout experience & seamless end of day and reconciliation operations. 2. Micro-lending program for small businesses to fund their operations and fuel their growth plans.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 49
**How Do G2 Users Rate Foodics?**

- **Interoperability:** 8.3/10 (Category avg: 8.5/10)
- **Reporting:** 8.4/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.4/10 (Category avg: 9.0/10)
- **Dashboard:** 8.8/10 (Category avg: 9.0/10)

**Who Is the Company Behind Foodics?**

- **Seller:** [Foodics](https://www.g2.com/sellers/foodics)
- **Year Founded:** 2014
- **HQ Location:** Riyadh
- **Twitter:** @foodics (15,572 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/foodics/ (1,088 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Food & Beverages, Restaurants
  - **Company Size:** 57% Small-Business, 37% Mid-Market


### 10. [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews)
  More than just a point of sale, Aloha Cloud by NCR Voyix combines the powerful business tools you need with the simplicity that helps you focus on your food, not your tech. Aloha Cloud's core capabilities include fixed and handheld POS, online ordering, loyalty, email marketing, robust reporting, and payment processing. With Aloha Cloud, brands get cloud-based POS without sacrificing quality, functionality or 24/7 access to support. Every feature is designed hand-in-hand with customers, industry veterans and some of the most recognized usability experts to ensure that Aloha users can learn the system quicker, do their jobs faster and make fewer mistakes. Aloha Cloud helps operators of all types run their restaurants with ease, keep tables turning with an easy-to-use POS, take any payment and get paid faster and save time and reduce stress.


  **Average Rating:** 3.9/5.0
  **Total Reviews:** 328
**How Do G2 Users Rate Aloha Cloud?**

- **Interoperability:** 8.5/10 (Category avg: 8.5/10)
- **Reporting:** 8.8/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.3/10 (Category avg: 9.0/10)
- **Dashboard:** 8.6/10 (Category avg: 9.0/10)

**Who Is the Company Behind Aloha Cloud?**

- **Seller:** [NCR Voyix](https://www.g2.com/sellers/ncr-voyix)
- **Year Founded:** 1884
- **HQ Location:** Atlanta, Georgia
- **LinkedIn® Page:** https://www.linkedin.com/company/ncrvoyix/ (7,922 employees on LinkedIn®)
- **Ownership:** NYSE: NCR
- **Total Revenue (USD mm):** $6,207

**Who Uses This Product?**
  - **Who Uses This:** Bartender, Server
  - **Top Industries:** Restaurants, Food & Beverages
  - **Company Size:** 40% Mid-Market, 38% Small-Business


#### What Are Aloha Cloud's Pros and Cons?

**Pros:**

- Ease of Use (26 reviews)
- User Interface (16 reviews)
- Intuitive (15 reviews)
- Efficiency (13 reviews)
- Features (13 reviews)

**Cons:**

- Limited Customization (11 reviews)
- Slow Performance (10 reviews)
- Learning Curve (9 reviews)
- Poor Customer Support (9 reviews)
- Connectivity Issues (7 reviews)

### 11. [Crunchtime](https://www.g2.com/products/crunchtime/reviews)
  Crunchtime is how the world’s top restaurant brands achieve ops excellence in every location. Our software is used in over 100,000 locations in 100+ countries to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits. Crunchtime enables customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys, and P.F. Chang's to control food and labor costs, and deliver great guest experiences. For more information, visit Crunchtime.com.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 51
**How Do G2 Users Rate Crunchtime?**

- **Interoperability:** 7.5/10 (Category avg: 8.5/10)
- **Reporting:** 7.3/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.0/10 (Category avg: 9.0/10)
- **Dashboard:** 7.3/10 (Category avg: 9.0/10)

**Who Is the Company Behind Crunchtime?**

- **Seller:** [Crunchtime](https://www.g2.com/sellers/crunchtime)
- **Company Website:** https://www.crunchtime.com
- **Year Founded:** 1995
- **HQ Location:** Boston, MA
- **Twitter:** @GetCrunchTime (1,122 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/48639/ (476 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Restaurants, Food & Beverages
  - **Company Size:** 44% Mid-Market, 42% Enterprise


#### What Are Crunchtime's Pros and Cons?

**Pros:**

- Ease of Use (9 reviews)
- Features (4 reviews)
- Customer Support (3 reviews)
- Data Management (3 reviews)
- Integrations (3 reviews)

**Cons:**

- Inadequate Reporting (3 reviews)
- Poor Reporting (3 reviews)
- Poor Usability (3 reviews)
- Export Issues (2 reviews)
- Import Issues (2 reviews)

### 12. [Push Operations](https://www.g2.com/products/push-operations/reviews)
  Push Operations is the hospitality industry’s leading all-in-one people management platform, built to streamline and automate every aspect of the employee lifecycle. Trusted by thousands of restaurant owners, Push combines payroll, HR, scheduling, time tracking, and reporting into one seamless system, saving both time and money. With features like one-click payroll, AI-powered scheduling, real-time customizable reporting, and digital hiring and onboarding, Push simplifies complex tasks, reduces manual admin work, minimizes errors, and ensures compliance with labor laws. This allows restaurant teams to focus on what they do best—delivering exceptional service.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 155
**How Do G2 Users Rate Push Operations?**

- **Interoperability:** 8.2/10 (Category avg: 8.5/10)
- **Reporting:** 8.3/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.8/10 (Category avg: 9.0/10)
- **Dashboard:** 7.5/10 (Category avg: 9.0/10)

**Who Is the Company Behind Push Operations?**

- **Seller:** [Push Operations](https://www.g2.com/sellers/push-operations)
- **HQ Location:** Vancouver, Canada
- **Twitter:** @pushoperations (309 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3710179/ (153 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** General Manager, Manager
  - **Top Industries:** Restaurants, Hospitality
  - **Company Size:** 50% Mid-Market, 48% Small-Business


#### What Are Push Operations's Pros and Cons?

**Pros:**

- Ease of Use (64 reviews)
- Scheduling (41 reviews)
- Helpful (39 reviews)
- Payroll Management (39 reviews)
- Scheduling Ease (38 reviews)

**Cons:**

- Limited Features (28 reviews)
- Navigation Difficulty (28 reviews)
- Missing Features (26 reviews)
- Limited Customization (24 reviews)
- Navigation Issues (15 reviews)

### 13. [Crunchtime Ops Execution](https://www.g2.com/products/crunchtime-ops-execution/reviews)
  Zenput by Crunchtime is operations execution software that helps multi-unit restaurant and convenience store operators drive consistent operations and fuel growth. Top operators like Chipotle, Sweetgreen, and Gong cha use Zenput to make sure stores are guest-ready every shift, know what's happening in stores, and execute on corporate strategy in every location.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 138
**How Do G2 Users Rate Crunchtime Ops Execution?**

- **Interoperability:** 7.5/10 (Category avg: 8.5/10)
- **Reporting:** 8.2/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.9/10 (Category avg: 9.0/10)
- **Dashboard:** 8.3/10 (Category avg: 9.0/10)

**Who Is the Company Behind Crunchtime Ops Execution?**

- **Seller:** [Crunchtime](https://www.g2.com/sellers/crunchtime)
- **Company Website:** https://www.crunchtime.com
- **Year Founded:** 1995
- **HQ Location:** Boston, MA
- **Twitter:** @GetCrunchTime (1,122 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/48639/ (476 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Restaurants, Food & Beverages
  - **Company Size:** 56% Mid-Market, 34% Enterprise


#### What Are Crunchtime Ops Execution's Pros and Cons?

**Pros:**

- Ease of Use (4 reviews)
- Data Management (3 reviews)
- Efficiency (3 reviews)
- Efficiency Improvement (3 reviews)
- Customer Satisfaction (2 reviews)

**Cons:**

- Long Delays (2 reviews)
- Poor Support Access (2 reviews)
- Poor Support Service (2 reviews)
- Software Bugs (2 reviews)
- Configuration Challenges (1 reviews)

### 14. [SynergySuite](https://www.g2.com/products/synergysuite/reviews)
  SynergySuite is a comprehensive restaurant management software solution designed to assist restaurant operators in efficiently managing their back-office operations. This software caters specifically to the needs of leading global restaurant chains, providing tools that streamline various critical business areas. By integrating functionalities such as inventory management, purchasing, recipe costing, food safety compliance, scheduling, cash management, human resources, and business intelligence, SynergySuite offers a holistic approach to restaurant management. The target audience for SynergySuite primarily includes restaurant owners, managers, and operators who seek to enhance their operational efficiency and profitability. With the fast-paced nature of the restaurant industry, these stakeholders require reliable tools that can help them make informed decisions and optimize their resources. SynergySuite is particularly beneficial for larger chains that face complex operational challenges, as it consolidates multiple functions into a single platform, reducing the need for disparate systems and minimizing the risk of errors. Key features of SynergySuite include advanced inventory tracking, which allows users to monitor stock levels in real-time, ensuring that they can manage their supplies effectively and reduce waste. The recipe costing module enables operators to calculate the cost of each dish accurately, helping to maintain profitability while ensuring menu pricing aligns with food costs. Additionally, the software's food safety tools assist in compliance with health regulations, providing peace of mind to operators and safeguarding their reputation. Another significant aspect of SynergySuite is its scheduling and human resources management capabilities. The software simplifies staff scheduling, allowing managers to allocate shifts efficiently while considering labor laws and employee availability. This not only enhances workforce management but also contributes to improved employee satisfaction. Furthermore, the cash management feature streamlines financial processes, enabling operators to track revenue and expenses seamlessly. By utilizing SynergySuite, restaurant operators have reported an increase in their bottom line, with improvements ranging from 2% to 8%. This measurable impact underscores the software's effectiveness in driving operational efficiencies and enhancing overall business performance. With its robust suite of features tailored specifically for the restaurant industry, SynergySuite stands out as a valuable tool for those looking to optimize their operations and achieve sustainable growth.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 31
**How Do G2 Users Rate SynergySuite?**

- **Interoperability:** 10.0/10 (Category avg: 8.5/10)
- **Reporting:** 7.8/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.8/10 (Category avg: 9.0/10)
- **Dashboard:** 9.2/10 (Category avg: 9.0/10)

**Who Is the Company Behind SynergySuite?**

- **Seller:** [SynergySuite](https://www.g2.com/sellers/synergysuite)
- **Company Website:** https://www.synergysuite.com
- **Year Founded:** 2011
- **HQ Location:** Sandy, US
- **Twitter:** @SynergySuite (458 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/synergysuite (88 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Restaurants, Food & Beverages
  - **Company Size:** 34% Mid-Market, 13% Small-Business


#### What Are SynergySuite's Pros and Cons?

**Pros:**

- Ease of Use (19 reviews)
- Helpful (10 reviews)
- Setup Ease (10 reviews)
- Implementation Ease (9 reviews)
- Inventory Management (7 reviews)

**Cons:**

- Inadequate Reporting (3 reviews)
- Missing Features (3 reviews)
- Not User-Friendly (3 reviews)
- Poor Usability (3 reviews)
- Inconsistent Data Management (2 reviews)

### 15. [HungerRush POS](https://www.g2.com/products/hungerrush-pos/reviews)
  HungerRush POS is a comprehensive cloud-based restaurant management system tailored to quick-service and fast casual restaurants that seamlessly integrates digital ordering, delivery, customer engagement, kitchen operations, reporting and management processes, marketing, and payment processing. HungerRush provides flexible software and true business partnership to empower restaurant operators with a deeper understanding of guests, greater control over operations, and the tools to grow their business.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 49
**How Do G2 Users Rate HungerRush POS?**

- **Interoperability:** 8.5/10 (Category avg: 8.5/10)
- **Reporting:** 9.1/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.3/10 (Category avg: 9.0/10)
- **Dashboard:** 9.1/10 (Category avg: 9.0/10)

**Who Is the Company Behind HungerRush POS?**

- **Seller:** [HungerRush](https://www.g2.com/sellers/hungerrush)
- **Company Website:** https://www.hungerrush.com/
- **Year Founded:** 2003
- **HQ Location:** Houston, Texas
- **Twitter:** @hungerrush
- **LinkedIn® Page:** https://www.linkedin.com/company/hungerrush/ (270 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Owner
  - **Top Industries:** Restaurants, Food & Beverages
  - **Company Size:** 57% Small-Business, 37% Mid-Market


#### What Are HungerRush POS's Pros and Cons?

**Pros:**

- Ease of Use (1 reviews)
- Features (1 reviews)
- Integrations (1 reviews)
- Reservations Management (1 reviews)
- Setup Ease (1 reviews)

**Cons:**

- Complexity (1 reviews)
- Delayed Updates (1 reviews)
- Inaccurate Tracking (1 reviews)
- Integration Issues (1 reviews)
- Long Delays (1 reviews)

### 16. [Apicbase](https://www.g2.com/products/https-get-apicbase-com/reviews)
  Centralise recipes, inventory, purchasing, and menu planning to improve efficiency, cut costs, and gain total control across all your locations. Bring the key aspects of your back-of-house operations together in one place. Get actionable insights to boost profitability, drive efficiency, and lighten the workload for your employees. Apicbase is an end-to-end F&B Management Platform for: ✔️ Multi-site restaurants ✔️ Hotel chain restaurants ✔️ Large-scale catering businesses ✔️ Ghost kitchen & virtual brand networks The system supports all back-of-house processes: ✔️ Menu Engineering ✔️ Inventory management ✔️ Procurement ✔️ Production planning ✔️ Menu planning ✔️ HACCP & tasks planning ✔️ Sales analytics ✔️ AI Forecasting ✔️ Carbon Tracking Robust API's allow for efficient data transfers between ERP, EPOS, vendor tech, accounting and personnel planning. Apicbase sits at the core of tech ecosystems in the food & beverage and foodservice industry. It is Europe's leading F&B management platform.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 59
**How Do G2 Users Rate Apicbase?**

- **Interoperability:** 8.0/10 (Category avg: 8.5/10)
- **Reporting:** 8.6/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.3/10 (Category avg: 9.0/10)
- **Dashboard:** 9.1/10 (Category avg: 9.0/10)

**Who Is the Company Behind Apicbase?**

- **Seller:** [APICBASE NV](https://www.g2.com/sellers/apicbase-nv)
- **Year Founded:** 2017
- **HQ Location:** Antwerp
- **Twitter:** @apicbase (687 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/apicbase/ (49 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Hospitality, Food Production
  - **Company Size:** 60% Small-Business, 32% Mid-Market


#### What Are Apicbase's Pros and Cons?

**Pros:**

- Control Customization (1 reviews)
- Customizability (1 reviews)
- Customization (1 reviews)
- Easy Integrations (1 reviews)
- Features (1 reviews)

**Cons:**

- Complex Interface (1 reviews)
- Complexity (1 reviews)
- Training Difficulty (1 reviews)

### 17. [EagleOwl](https://www.g2.com/products/eagleowl/reviews)
  EagleOwl is a cloud-based restaurant management platform to help restaurateurs improve their bottom-line by up to 20%. EagleOwl provides powerful, actionable insights into your end to end BOH operations, leading to reduced food cost and improved margin. The platform includes features such as supplier and purchase order management, recipe costing, menu engineering, SKU price fluctuation alerts, a collaboration tool to communicate within the platform, production costing, SKU level daily variance report, automated consumption reports, Opex and financial reports. EagleOwl goes deep into the inventory and operational efficiency of your business. Our YouTube Channel - https://www.youtube.com/channel/UCQ\_d4mzlLs33wnb\_FvYKXfQ


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 30
**How Do G2 Users Rate EagleOwl?**

- **Interoperability:** 8.6/10 (Category avg: 8.5/10)
- **Reporting:** 8.3/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.6/10 (Category avg: 9.0/10)
- **Dashboard:** 9.6/10 (Category avg: 9.0/10)

**Who Is the Company Behind EagleOwl?**

- **Seller:** [Horned Owl Software Pvt Ltd](https://www.g2.com/sellers/horned-owl-software-pvt-ltd)
- **Year Founded:** 2018
- **HQ Location:** Bangalore, Karnataka
- **Twitter:** @TryEagleOwl (25 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/eagleowl/ (2 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Restaurants, Food & Beverages
  - **Company Size:** 61% Mid-Market, 39% Small-Business



    ## What Is Restaurant Management Software?
  [Restaurant Software](https://www.g2.com/categories/restaurant)
  ## What Software Categories Are Similar to Restaurant Management Software?
    - [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos)
    - [Restaurant Inventory Management Software](https://www.g2.com/categories/restaurant-inventory-management)
    - [Restaurant Business Intelligence & Analytics Software](https://www.g2.com/categories/restaurant-business-intelligence-analytics)

  
---

## How Do You Choose the Right Restaurant Management Software?

### What You Should Know About Restaurant Management Software

### What is Restaurant Management Software?

Restaurant management software is designed to be an end-to-end software solution to help users run their restaurant. Ideally, if one purchases restaurant management software, they will not need to purchase other software to help run their restaurant. While every business is slightly different and has different needs, the intention behind a restaurant management system is to act as a POS solution, table management solution, inventory management solution, kitchen management solution, reservations solution, accounting solution, and more, all in one software package.

While this may sound overwhelming, the intention is good. Restaurants operate on notoriously slim margins, and purchasing one software solution is often more cost-effective than buying many. Providing a more streamlined experience benefits both the business and each customer that walks through the door. By making it easy to seat a customer, take their order, send that order to the kitchen, and deliver the check, restaurant management software saves time for both the customer and the server. Some solutions are even available as a mobile app, eliminating the need for server stations entirely.

Freeing up servers, saving time, and lowering costs all enable restaurants to run more efficiently between the back of house and front of house. It’s much easier to use one solution for everything rather than hope a variety of solutions will seamlessly integrate. Cloud-based software especially is easy to implement with touchscreen stations, so the learning curve is lower for both servers and the restaurant manager.

Restaurant management software can also help owners and managers with the high-level aspects of running a restaurant outside of daily service. Accounting, billing, menu creation, inventory management, employee scheduling, and more are common features of restaurant management software.

### Why Use Restaurant Management Software?

Restaurant management software is built to help users manage their restaurant or restaurants. By using a single unified system, users can streamline both the food prep and sales aspect of the business, as well as the high-level behind-the-scenes aspects. These solutions are designed to improve the daily experience of restaurant employees so they can in turn focus on improving the guest experience.

Restaurant management systems are intended to manage all aspects of a restaurant from start to finish, from purchasing food all the way to billing and accounting. While many [restaurant POS](https://www.g2.com/categories/restaurant-pos) solutions are becoming robust enough to rival restaurant management software, their goal is not to be a comprehensive solution. Restaurant management systems, given that they are so robust, can help reduce costs, increase employee productivity, and even improve compliance with food safety regulations.

Anyone looking for a comprehensive system to run a restaurant with a large variety of features can benefit from restaurant management software. They are designed specifically for the needs of a restaurant business and therefore cater their offerings specifically for restaurant needs.

### Who Uses Restaurant Management Software?

Restaurant management software can be used by everyone who works in a restaurant. Hosts and hostesses can use the platform to accept reservations, manually input a reservation, assign tables, and create a waitlist. Servers can use it to place guest orders, make sales, create or split checks, run credit cards, and generally process payments like a POS system. The kitchen can use the platform to create a menu, mark when menu items are no longer available, receive tickets, and manage inventory. Restaurant owners and managers can receive high-level insights into the business with reports and analytics, manage accounting, handle billing and purchasing, and basically oversee all restaurant operations.

### Kinds of Restaurant Management Software

Most restaurant management software is designed to be a one-stop shop for all restaurant-running needs. However, some center on different aspects of running a restaurant than others. Some might focus more on the business side, with robust accounting features. Some might focus more on the server side, providing easy tools to streamline service. Some may focus on helping a kitchen become and stay organized by digitizing order tickets.

In general, most restaurant management systems will be very similar, but the slight shift in focus can help direct improvements in a restaurant where they are most needed. Depending on the size of the restaurant and how many locations there are, some software is built specifically for single locations and some are specifically created for large businesses handling multiple restaurants.

### Restaurant Management SoftwareFeatures

**Finance tracking –** Tracking every transaction is extremely important in a restaurant. Not only does it help manage income versus expenditures, but it also makes it much easier if a customer ever disputes a purchase. Knowing how much money is going into purchasing food by breaking down recipes by the cost of individual ingredients and which menu items are more successful than others can help owners and managers make informed decisions moving forward. This can also help a kitchen see how much money is being lost to food waste and make adjustments. In general, it’s always a good idea to know how sales are faring and where costs can be cut.

**Tax tools –** Tax season can be rough on everyone, especially small businesses. Restaurant management platforms with tax tools can help prepare a restaurant for tax season with minimal work. By keeping track of all receipts and purchases, owners don’t need to worry about losing track of crucial information or doing a lot of tabulating last minute.

**Menu creation –** While there’s obviously a lot of work that goes into creating a menu beyond the realm of software, restaurant management software can help organize that process. Some restaurant management software can maintain ingredient lists and recipes for menu items. Once menu items are finalized, they can easily be added to the POS feature, making it much easier for servers to place orders for customers.

**Order management –** Order management and food sales obviously make up the bulk of a restaurant’s business. If operations don’t run smoothly, that can spell disaster for the entire business. With digital tickets or an integrated ticket printer, the kitchen can stay organized and on top of orders as they arrive. If a restaurant also runs a delivery service, staying organized is even more important in order to ensure that the food gets exactly where it needs to go. Some platforms will even alert servers when an order is running behind so they can keep customers informed.

**Credit card processing –** Most point-of-sale systems have built-in credit card processing, and many restaurant management systems are no different. Since most diners pay by card, built-in credit card processing can make the payment process a lot smoother for both guests and servers. This can also eliminate the need to pay extra money to a credit card processing service. By having the service bundled with the software platform, there is no need to pay more out of pocket.

**Loyalty management –** Obtaining and retaining customers is a huge challenge for any restaurant. Many restaurant management systems will include some kind of loyalty management features in the form of gift cards, frequent diner cards, or email newsletters. By having these all housed within the platform, redeeming cards or maintaining a record of accumulated points becomes easy. Customers don’t need to remember a paper card, and servers don’t need to spend a lot of time trying to ensure the customer gets their discount.

**Inventory management –** For a restaurant, inventory control is a primary concern. Without enough of the right ingredients, serving customers becomes impossible. Food is not cheap, nor does it last forever, so ordering the right amount is extremely important. With inventory management features in a restaurant management system, chefs and cooks can keep track of all available ingredients, when they will expire, and what needs to be ordered in the near future. If a set amount of something is available, such as bottles of wine, a smart system will automatically update the inventory when items are purchased. While there is also restaurant inventory software available, having the feature available in a system already being used makes it much easier for the kitchen to communicate with the back office and front of house, and vice versa.

**Employee management and scheduling –** Restaurants often have large workforces that work separate shifts. Employee management features can help restaurants schedule their employees’ shifts and create onboarding timelines for new employees who need training. This way, restaurants are always staffed appropriately and employees aren’t stretched thin. Some restaurant management software will even be able to report which days or nights are busier and which are slower so managers can schedule appropriately without under- or overstaffing.

**Reporting and analytics –** Restaurants work with extremely small margins, so knowing exactly what is happening with the business at all times is crucial. Since restaurant management systems touch almost every aspect of a restaurant, they can collect data from the various corners of the business and create analytics that provide a clear picture of its operations. With this data and analysis, restaurant owners and managers can make informed decisions based on where they are performing well and where they need to improve. While data analytics solutions will provide more robust information, the basic tools within restaurant management systems are often enough for busy restaurateurs without a background in data science.

**Delivery and takeout –** Customers love having the ability to order food online, so it makes sense to provide that option. A restaurant management system with functionality to create an online ordering portal helps keep everything in one place, as well as save time and money when trying to figure out how to build a website and avoid vendor fees. And with those orders coming directly through the restaurant management software, orders are less likely to be lost or pushed aside in favor of in-house diners.

**Floor plans –** Restaurant management software allows hosts to input the floor plan of the restaurant into the tool so they can easily seat guests and reserve tables. Servers can use the floor plan to ensure that the right order goes to the right table. Some tools may even allow orders to be placed based on table seat, so if someone has an allergy or dietary restriction, they are not accidentally served the wrong item.

### Trends Related to Restaurant Management Software

**Tableside ordering –** Cloud-based restaurant management software has the ability to sync multiple mobile devices so servers can ditch the ticket pad and use a tablet or mobile phone to place orders right at the table. With the increased speed and accuracy offered by such functionality, it’s understandable why more and more restaurants are implementing this solution.

**Tablet-based POS –** Most restaurant management systems are optimized to run on an iPad or similar tablet, saving restaurant owners money by being easily replaceable and saving space by not requiring a computer mouse or keyboard. Tablets are also portable and easy to set up, making them ideal if you want to try out new layouts or train new employees. No more bulky server stations.

**Online ordering –** Ordering food online is a huge trend, and one that is likely not going away anytime soon. If a restaurant doesn’t offer online ordering, they’re likely missing out on a huge amount of potential sales. Luckily, restaurant management software makes it easy to create an online ordering portal with minimal effort.

### Software and Services Related to Restaurant Management Software

[Restaurant POS software](https://www.g2.com/categories/restaurant-pos) provides many similar features to a restaurant management system but is not as robust in features. Restaurant POS software is primarily designed to facilitate customer transactions and may contain additional features to aid in managing a restaurant. Restaurant management software is designed to run all aspects of a restaurant.

[Restaurant reservations software](https://www.g2.com/categories/restaurant-reservations) is designed to accept and manage reservations. Customers can make a reservation for a specific time, either on a restaurant’s website or a dedicated restaurant reservations site like OpenTable. While restaurant management software may be able to do this as well, it may not necessarily interface with the larger aggregate sites.

[Restaurant delivery/takeout software](https://www.g2.com/categories/restaurant-delivery-takeout) provides a means for restaurants to create an online ordering portal. While that may be on their website or on a larger marketplace like GrubHub, these tools typically integrate with restaurant management systems. Some modern restaurant management software may contain this feature, but it may not interface with the larger marketplaces.

[Restaurant inventory managment & purchasing software](https://www.g2.com/categories/restaurant-inventory-management-purchasing) is a set of tools specifically designed to help restaurants manage their food inventory and streamline the purchasing process. Restaurant management systems will likely contain features similar to this, but they may not be as robust.

[Restaurant business intelligence & analytics software](https://www.g2.com/categories/restaurant-business-intelligence-analytics) is designed to provide high-level insights into the performance of a restaurant. This data often comes from other restaurant software being used by the business. Restaurant management software will have the ability to create some reports and analytics because it gathers a large amount of data from all aspects of restaurant operations, but they may not be as robust as those created by a dedicated business intelligence and analytics tool.