# Followup CRM vs Jobber Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Jobber excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate features like onsite payment collection, which enhances convenience for technicians in the field.
- **According to verified reviews** , Followup CRM is noted for its straightforward usability, with users highlighting the ability to quickly track projects and access information through filters. This makes it a solid choice for those who prioritize simplicity in their daily operations.
- **Users say** that Jobber's implementation process is notably smooth, with recent feedback emphasizing the ease of initial setup. This is a significant advantage for teams looking to get up and running without extensive training or configuration challenges.
- **Reviewers mention** that while Followup CRM offers good customer support, Jobber's support is frequently highlighted as being particularly responsive and attentive to user feedback, which fosters trust and satisfaction among its users.
- **G2 reviewers indicate** that Jobber has a much larger user base, reflected in its higher total number of reviews. This suggests a more robust community and potentially more resources for troubleshooting and best practices compared to Followup CRM.
- **Users report** that both platforms provide valuable reporting features, but Jobber's comprehensive tools for business growth and consistent updates based on user feedback give it an edge in helping businesses scale effectively.



| | Followup CRM | Jobber | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 58 | 509 | 
| **Largest Market Segment** | Small-Business (60.7% of reviews) | Small-Business (89.0% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $29.00 1 User | 

---
## Top Pros & Cons

### Followup CRM

Pros:
- Tracking (1 reviews)

Cons:
- Bug Issues (1 reviews)
- CRM Integration Issues (1 reviews)

### Jobber

Pros:
- Ease of Use (129 reviews)
- Scheduling (72 reviews)

Cons:
- Improvement Needed (39 reviews)
- Limited Functionality (36 reviews)

---
## Ratings Comparison
| Rating | Followup CRM | Jobber | 
|---|---|---|
  | **Meets Requirements** | 8.8 (43 reviews) | 8.6 (421 reviews) | 
  | **Ease of Use** | 9.1 (43 reviews) | 9.0 (433 reviews) | 
  | **Ease of Setup** | 8.8 (20 reviews) | 8.9 (328 reviews) | 
  | **Ease of Admin** | 8.8 (19 reviews) | 9.1 (250 reviews) | 
  | **Quality of Support** | 9.0 (43 reviews) | 9.1 (412 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (19 reviews) | 9.3 (250 reviews) | 
  | **Product Direction (% positive)** | 9.1 (39 reviews) | 8.9 (424 reviews) | 

---
## Pricing

### Followup CRM

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Jobber

#### Entry-Level Pricing

Plan: CORE

Price: Starting at $29.00 1 User

Description: Essential tools to help build and grow your home service business.

Key Features:
- 1 user
- Schedule and manage jobs from anywhere to Manage jobs from anywhere
- Track everything with Job details and attachments

[Browse all 4 editions](https://www.g2.com/products/jobber/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Property Restoration

| Product | Score | Reviews |
|---|---|---|
| **Followup CRM** | N/A | N/A |
| **Jobber** | 7.7/10 | 42 |

#### Job Management

| Feature | Followup CRM | Jobber | 
|---|---|---|
| **Integration with Inspection Software** | Not enough data | 6.9 (39 reviews) | 
| **Job Tracking** | Not enough data | 9.0 (41 reviews) | 
| **Resource Allocation** | Not enough data | 7.5 (40 reviews) | 

#### Field Service Management

| Feature | Followup CRM | Jobber | 
|---|---|---|
| **Mobile App** | Not enough data | 8.6 (41 reviews) | 
| **Contract Management** | Not enough data | 8.3 (40 reviews) | 
| **Industry-Specific CRM** | Not enough data | 7.9 (39 reviews) | 

### Masonry

| Product | Score | Reviews |
|---|---|---|
| **Followup CRM** | N/A | N/A |
| **Jobber** | N/A | N/A |

#### Operations

| Feature | Followup CRM | Jobber | 
|---|---|---|
| **Masonry Design** | Not enough data | 5.4 (17 reviews) | 
| **Masonry Estimating** | Not enough data | 5.8 (17 reviews) | 
| **Business Operations** | Not enough data | 8.3 (19 reviews) | 

#### Resource Management

| Feature | Followup CRM | Jobber | 
|---|---|---|
| **Supply Management** | Not enough data | 6.2 (17 reviews) | 
| **Field Service Management** | Not enough data | 8.2 (16 reviews) | 
| **Contractor Management** | Not enough data | 7.4 (17 reviews) | 

### Roofing

| Product | Score | Reviews |
|---|---|---|
| **Followup CRM** | N/A | N/A |
| **Jobber** | 7.4/10 | 25 |

#### Operations

| Feature | Followup CRM | Jobber | 
|---|---|---|
| **Roofing Design** | Not enough data | 5.2 (21 reviews) | 
| **Roofing Estimating** | Not enough data | 5.2 (21 reviews) | 
| **Business Operations** | Not enough data | 8.1 (23 reviews) | 

#### Resource Management

| Feature | Followup CRM | Jobber | 
|---|---|---|
| **Supply Management** | Not enough data | 6.4 (21 reviews) | 
| **Field Service Management** | Not enough data | 8.0 (23 reviews) | 
| **Contractor Management** | Not enough data | 6.7 (21 reviews) | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Followup CRM** | N/A | N/A |
| **Jobber** | 7.6/10 | 312 |

#### Generative AI

| Feature | Followup CRM | Jobber | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.4 (119 reviews) | 
| **AI Image-to-Text** | Not enough data | 6.0 (114 reviews) | 

#### Before the Job

| Feature | Followup CRM | Jobber | 
|---|---|---|
| **Calendar** | Not enough data | 8.6 (268 reviews) | 
| **Dispatch** | Not enough data | 8.6 (247 reviews) | 
| **Roles** | Not enough data | 8.8 (252 reviews) | 
| **Booking** | Not enough data | 8.2 (254 reviews) | 

#### On the Job

| Feature | Followup CRM | Jobber | 
|---|---|---|
| **Location** | Not enough data | 8.3 (260 reviews) | 
| **Employee Communication** | Not enough data | 7.9 (257 reviews) | 
| **Behavior Monitoring** | Not enough data | 6.9 (228 reviews) | 
| **Client Notifications** | Not enough data | 8.6 (258 reviews) | 
| **Field Sales** | Not enough data | 8.2 (198 reviews) | 

#### After the Job

| Feature | Followup CRM | Jobber | 
|---|---|---|
| **Reports** | Not enough data | 8.0 (262 reviews) | 
| **Analytics** | Not enough data | 7.9 (250 reviews) | 
| **Invoicing** | Not enough data | 9.1 (269 reviews) | 
| **CRM Integrations** | Not enough data | 8.2 (241 reviews) | 

#### Agentic AI - Field Service Management

| Feature | Followup CRM | Jobber | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.3 (48 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.7 (47 reviews) | 
| **Proactive Assistance** | Not enough data | 5.9 (45 reviews) | 

---
## Categories
**Shared Categories (1):** [Construction CRM Software](https://www.g2.com/categories/construction-crm)


**Unique to Jobber (7):** [Masonry Software](https://www.g2.com/categories/masonry), [Property Restoration Software](https://www.g2.com/categories/property-restoration), [Pest Control Software](https://www.g2.com/categories/pest-control-software), [HVAC Software](https://www.g2.com/categories/hvac), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Cleaning Services Software](https://www.g2.com/categories/cleaning-services), [Roofing Software](https://www.g2.com/categories/roofing-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Followup CRM | Jobber | 
|---|---|---|
| **Small-Business** | 60.7% | 89.0% | 
| **Mid-Market** | 39.3% | 6.5% | 
| **Enterprise** | 0% | 4.4% | 

### By Industry

#### Followup CRM

- **Construction:** 92.9%
- **Information Technology and Services:** 1.8%
- **Glass, Ceramics & Concrete:** 1.8%
- **Facilities Services:** 1.8%
- **Architecture & Planning:** 1.8%

#### Jobber

- **Construction:** 32.7%
- **Consumer Services:** 22.9%
- **Facilities Services:** 6.2%
- **Environmental Services:** 3.5%
- **Accounting:** 2.2%
- **Individual & Family Services:** 2.0%
- **Hospitality:** 1.8%
- **Electrical/Electronic Manufacturing:** 1.8%
- **Architecture & Planning:** 1.3%
- **Retail:** 1.3%
- **Other:** 24.4%

---
## Alternatives

### Alternatives to Followup CRM

- [Deltek Vantagepoint](https://www.g2.com/products/deltek-vantagepoint/reviews) — 4.1/5 stars (668 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (354 reviews)
- [Unanet CRM by Cosential](https://www.g2.com/products/unanet-crm-by-cosential/reviews) — 4.0/5 stars (260 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1539 reviews)
- [Capsule CRM](https://www.g2.com/products/capsule-crm/reviews) — 4.7/5 stars (491 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Leap](https://www.g2.com/products/leap-llc-leap/reviews) — 4.3/5 stars (154 reviews)
- [Contractor+](https://www.g2.com/products/contractor/reviews) — 4.6/5 stars (149 reviews)
- [Knowify](https://www.g2.com/products/knowify/reviews) — 4.5/5 stars (101 reviews)
- [ConWize](https://www.g2.com/products/conwize/reviews) — 4.9/5 stars (107 reviews)

### Alternatives to Jobber

- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (354 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (369 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Kickserv](https://www.g2.com/products/kickserv/reviews) — 4.5/5 stars (180 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (397 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1048 reviews)
- [FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) — 4.4/5 stars (278 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (420 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (120 reviews)

---
## Top Discussions

### Followup CRM

- Title: [What is lead tracking in CRM?](https://www.g2.com/discussions/what-is-lead-tracking-in-crm) — 1 comment
  > **Top comment:** "Lead tracking is a great service through Followup CRM that is totally compatible with our software (Roof Logic) and once the customer and Project Manager's..."
- Title: [What is FollowUp com?](https://www.g2.com/discussions/followup-crm-what-is-followup-com) — 1 comment
  > **Top comment:** "Followup CRM is an amazing tool that supplements our current database, and allows our estimators, customers and management to be on the same page. We are..."

### Jobber

- Title: [What is Jobber used for?](https://www.g2.com/discussions/what-is-jobber-used-for) — 1 comment
  > **Top comment:** "Schedulingg"
- Title: [How can we make jobberman give out job applications based on qualification?](https://www.g2.com/discussions/13386-how-can-we-make-jobberman-give-out-job-applications-based-on-qualification) — 1 comment, 1 upvote
  > **Top comment:** "Hello Miracle, Jobber and Jobberman are not the same software. Jobber is a field service software. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/followup-crm-vs-jobber)