# Follett Work Orders vs IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Comparison | | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Star Rating** | 4.8 out of 5 | 3.8 out of 5 | | **Total Reviews** | 72 | 203 | | **Largest Market Segment** | Mid-Market (83.9% of reviews) | Enterprise (81.0% of reviews) | | **Entry Level Price** | Contact Us Per Year | No pricing available | --- ## Top Pros & Cons ### Follett Work Orders Pros: - Ease of Use (3 reviews) - Work Orders (3 reviews) Cons: - Confusion (1 reviews) - Implementation Delays (1 reviews) ### IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Pros: - Efficiency Improvement (2 reviews) - Features (2 reviews) Cons: - Difficult Learning (1 reviews) - Difficult Setup (1 reviews) --- ## Ratings Comparison | Rating | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Meets Requirements** | 9.5 (41 reviews) | 7.6 (106 reviews) | | **Ease of Use** | 9.6 (41 reviews) | 6.3 (105 reviews) | | **Ease of Setup** | 9.1 (17 reviews) | 5.8 (66 reviews) | | **Ease of Admin** | 9.3 (15 reviews) | 6.7 (66 reviews) | | **Quality of Support** | 9.7 (37 reviews) | 6.4 (100 reviews) | | **Has the product been a good partner in doing business?** | 9.6 (13 reviews) | 6.8 (67 reviews) | | **Product Direction (% positive)** | 10.0 (35 reviews) | 6.7 (105 reviews) | --- ## Pricing ### Follett Work Orders #### Entry-Level Pricing Plan: Pricing Price: Contact Us Per Year Description: Pricing depends on the specific organization and its needs. Contact us for a quote! Key Features: - Work Order & Workflow Management - Mobile Work Order Management - Equipment & Asset Management [Learn more about Follett Work Orders](https://www.g2.com/products/follett-work-orders/reviews) #### Free Trial No ### IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Real Estate Activities Management | Product | Score | Reviews | |---|---|---| | **Follett Work Orders** | N/A | N/A | | **IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)** | 7.0/10 | 30 | #### Administrative | Feature | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **E-Signature Capabilities** | Not enough data | 6.8 (10 reviews) | | **Document Management** | Not enough data | 7.5 (12 reviews) | | **Contact Management** | Not enough data | 6.7 (5 reviews) | #### Operational | Feature | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Contract Management** | Not enough data | 7.6 (12 reviews) | | **Communication Tools** | Not enough data | 7.1 (11 reviews) | | **Transaction Management** | Not enough data | 7.3 (5 reviews) | | **Mobile App** | Not enough data | Not enough data | | **Opportunity Tracking** | Not enough data | 6.3 (5 reviews) | | **Agent Monitoring** | Not enough data | Not enough data | ### Lease Administration | Product | Score | Reviews | |---|---|---| | **Follett Work Orders** | N/A | N/A | | **IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)** | 7.2/10 | 42 | #### Lease Administration Platform Features | Feature | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Portfolio Administration** | Not enough data | 7.6 (28 reviews) | | **Lease Accounting** | Not enough data | 6.7 (26 reviews) | | **Lease Auditing** | Not enough data | 6.3 (25 reviews) | | **Document Management** | Not enough data | 7.4 (24 reviews) | | **Critical Date Alarms** | Not enough data | 7.4 (22 reviews) | | **Regulatory Compliance** | Not enough data | 7.5 (21 reviews) | | **Localization** | Not enough data | 8.0 (18 reviews) | | **Integration / APIs** | Not enough data | 7.6 (22 reviews) | | **Reporting** | Not enough data | 6.7 (30 reviews) | | **Dashboards** | Not enough data | 6.9 (26 reviews) | #### Agentic AI - Lease Administration | Feature | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Asset Tracking | Product | Score | Reviews | |---|---|---| | **Follett Work Orders** | N/A | N/A | | **IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)** | N/A | N/A | #### Asset Definition | Feature | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Asset Register - Asset Tracking** | Not enough data | Not enough data | | **Relationships - Asset Tracking** | Not enough data | Not enough data | | **Costs - Asset Tracking** | Not enough data | Not enough data | #### Asset Tracking | Feature | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Location - Asset Tracking** | Feature Not Available | Not enough data | | **Status - Asset Tracking** | Not enough data | Not enough data | | **History - Asset Tracking** | Not enough data | Not enough data | #### Agentic AI - Asset Tracking | Feature | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Natural Language Interaction** | Not enough data | Not enough data | ### Integrated Workplace Management Systems (IWMS) | Product | Score | Reviews | |---|---|---| | **Follett Work Orders** | N/A | N/A | | **IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)** | N/A | N/A | #### Space and Facility Management | Feature | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Facility Inventory Management** | Not enough data | Not enough data | | **Booking Systems Integrations** | Not enough data | Not enough data | | **Space Planning** | Not enough data | Not enough data | | **Maintenance Planning** | Not enough data | Not enough data | #### Workplace Analytics | Feature | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Space Usage** | Not enough data | Not enough data | | **Trends & Preferences** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | #### Administrative Tools | Feature | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Service Request Portal ** | Not enough data | Not enough data | | **Capacity Planning** | Not enough data | Not enough data | | **Reporting & Dashboards** | Not enough data | Not enough data | #### Agentic AI - Integrated Workplace Management Systems (IWMS) features | Feature | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Lease Accounting | Product | Score | Reviews | |---|---|---| | **Follett Work Orders** | N/A | N/A | | **IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)** | N/A | N/A | #### Functionality | Feature | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Lease Audit** | Not enough data | Not enough data | | **Financial Management** | Not enough data | Not enough data | | **Portfolio Administration** | Not enough data | Not enough data | | **Critical Date Alarms** | Not enough data | Not enough data | #### Integration | Feature | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Real Estate** | Not enough data | Not enough data | | **ERP System** | Not enough data | Not enough data | #### Automation | Feature | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Reporting** | Not enough data | Not enough data | | **Lease Data** | Not enough data | Not enough data | #### Operational | Feature | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Regulatory Compliance** | Not enough data | Not enough data | | **Accessibility** | Not enough data | Not enough data | #### Agentic AI - Lease Accounting | Feature | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Facility Management | Product | Score | Reviews | |---|---|---| | **Follett Work Orders** | 9.0/10 | 34 | | **IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)** | 7.3/10 | 57 | #### Agentic AI - Facility Management | Feature | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | #### Facility Management Platform Features | Feature | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Maintenance Planning** | 9.1 (27 reviews) | 7.4 (24 reviews) | | **Facility Inventory Management** | 9.2 (21 reviews) | 7.3 (20 reviews) | | **Space Planning** | 8.7 (21 reviews) | 7.5 (27 reviews) | | **Move Management** | 9.0 (18 reviews) | 7.2 (18 reviews) | | **Vendor Management** | Feature Not Available | 7.6 (14 reviews) | | **Service Request Portal** | 9.4 (30 reviews) | 8.1 (26 reviews) | | **Green Building Operations** | Feature Not Available | 8.3 (9 reviews) | | **Reporting & Dashboards** | 9.5 (26 reviews) | 6.8 (28 reviews) | | **Facility Document Storage** | 8.7 (19 reviews) | 7.0 (18 reviews) | | **Mobile Field Access** | 8.4 (20 reviews) | 6.2 (14 reviews) | ### CMMS | Product | Score | Reviews | |---|---|---| | **Follett Work Orders** | N/A | N/A | | **IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)** | N/A | N/A | #### CMMS Platform Features | Feature | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Work Order Management** | Not enough data | Not enough data | | **Preventative Maintenance (PM)** | Not enough data | Not enough data | | **Predictive Maintenance (PdM)** | Not enough data | Not enough data | | **Materials Management** | Not enough data | Not enough data | | **Equipment Breakdown Reports** | Not enough data | Not enough data | | **Approval Management** | Not enough data | Not enough data | | **Task Templates** | Not enough data | Not enough data | | **Compliance Auditing** | Not enough data | Not enough data | | **Vendor Management** | Feature Not Available | Not enough data | | **Reporting & Dashboards** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Facility Management Software](https://www.g2.com/categories/facility-management) **Unique to Follett Work Orders (2):** [CMMS Software](https://www.g2.com/categories/cmms), [Asset Tracking Software](https://www.g2.com/categories/asset-tracking) **Unique to IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) (4):** [Lease Administration Software](https://www.g2.com/categories/lease-administration), [Real Estate Activities Management Software](https://www.g2.com/categories/real-estate-activities-management), [Lease Accounting Software](https://www.g2.com/categories/lease-accounting), [Integrated Workplace Management Systems (IWMS)](https://www.g2.com/categories/integrated-workplace-management-systems-iwms) --- ## Reviewer Demographics ### By Company Size | Segment | Follett Work Orders | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | |---|---|---| | **Small-Business** | 6.5% | 5.6% | | **Mid-Market** | 83.9% | 13.4% | | **Enterprise** | 9.7% | 81.0% | ### By Industry #### Follett Work Orders - **Education Management:** 43.1% - **Primary/Secondary Education:** 36.9% - **Facilities Services:** 7.7% - **Writing and Editing:** 1.5% - **Restaurants:** 1.5% - **Non-Profit Organization Management:** 1.5% - **Information Technology and Services:** 1.5% - **Higher Education:** 1.5% - **Health, Wellness and Fitness:** 1.5% - **E-Learning:** 1.5% - **Other:** 1.5% #### IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) - **Government Administration:** 14.8% - **Utilities:** 8.5% - **Real Estate:** 7.7% - **Telecommunications:** 5.6% - **Facilities Services:** 5.6% - **Retail:** 4.9% - **Information Technology and Services:** 4.9% - **Banking:** 4.2% - **Defense & Space:** 3.5% - **Airlines/Aviation:** 2.8% - **Other:** 37.3% --- ## Alternatives ### Alternatives to Follett Work Orders - [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1545 reviews) - [Fiix CMMS](https://www.g2.com/products/fiix-cmms/reviews) — 4.6/5 stars (476 reviews) - [Cryotos](https://www.g2.com/products/cryotos/reviews) — 4.6/5 stars (1077 reviews) - [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (686 reviews) - [UpKeep](https://www.g2.com/products/upkeep/reviews) — 4.5/5 stars (1092 reviews) - [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (4917 reviews) - [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3246 reviews) - [Redzone](https://www.g2.com/products/qad-redzone/reviews) — 4.8/5 stars (611 reviews) - [EZO](https://www.g2.com/products/ezo/reviews) — 4.4/5 stars (392 reviews) ### Alternatives to IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) - [Visual Lease](https://www.g2.com/products/visual-lease/reviews) — 4.4/5 stars (382 reviews) - [CoStar Real Estate Manager](https://www.g2.com/products/costar-real-estate-manager/reviews) — 4.4/5 stars (371 reviews) - [LeaseQuery powered by FinQuery](https://www.g2.com/products/leasequery-powered-by-finquery/reviews) — 4.6/5 stars (533 reviews) - [Archibus](https://www.g2.com/products/archibus/reviews) — 4.1/5 stars (27 reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) — 4.6/5 stars (1035 reviews) - [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1545 reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) — 3.9/5 stars (236 reviews) - [UpKeep](https://www.g2.com/products/upkeep/reviews) — 4.5/5 stars (1092 reviews) - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) — 4.5/5 stars (1554 reviews) - [BoomTown](https://www.g2.com/products/boomtown/reviews) — 4.7/5 stars (588 reviews) --- ## Top Discussions ### Follett Work Orders - Title: [What is ML Work Orders used for?](https://www.g2.com/discussions/what-is-ml-work-orders-used-for) — 1 comment > **Top comment:** "For my work, it is used to place requests for maintenance or technology help. If something is broken, not working, needs replaced, etc. then I can go on ML..." ### IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) - Title: [Why does this system lack so much integrity?](https://www.g2.com/discussions/why-does-this-system-lack-so-much-integrity) — 1 comment, 1 upvote > **Top comment:** "I understand your frustration. I have worked with the product for 15+ years. TRIRIGA is highly configurable, so finding an implementation partner whose..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/follett-work-orders-vs-ibm-maximo-real-estate-and-facilities-formerly-ibm-tririga)