# folk vs monday CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that monday CRM excels in user-friendliness, with many users appreciating its intuitive interface that simplifies project management. One user noted, "I can track the status of each project, and the way it will notify me is very helpful," highlighting its effective notification system.
- **Users say** that folk stands out for its lead management capabilities, particularly in outbound campaigns. Reviewers have praised its features like lead sequencing and contact enrichment, stating, "Folk helps me run lead sequencing for my outbound campaigns, and it also makes it easier to enrich my contacts’ information."
- **According to verified reviews** , monday CRM offers greater flexibility in customization, allowing users to tailor pipelines and workflows without needing extensive technical knowledge. One user mentioned, "It is easy to customize pipelines, workflows, and dashboards based on business needs," which speaks to its adaptability.
- **Reviewers mention** that folk provides a high level of support, with many users rating the quality of assistance they receive positively. One user highlighted, "Simplicity. I get the data I need quickly," indicating that the support enhances their overall experience.
- **G2 reviewers indicate** that monday CRM has a more extensive feature set for project management, with capabilities that help users manage campaigns and workflows effectively. A user noted, "It helps me with campaigns and workflows, and I can handle everything using AI and automations," showcasing its robust functionality.
- **Users report** that while folk has a strong focus on small businesses, it may not meet the diverse needs of larger teams as effectively as monday CRM. Reviewers have pointed out that monday CRM's broader market presence allows it to cater to a wider range of business sizes and complexities.



| | folk | monday CRM | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 333 | 1,305 | 
| **Largest Market Segment** | Small-Business (97.0% of reviews) | Small-Business (77.9% of reviews) | 
| **Entry Level Price** | Starting at $30.00 1 Users Per Year | $12.00 Per Month | 

---
## Top Pros & Cons

### folk

Pros:
- Ease of Use (51 reviews)
- Simple (25 reviews)

Cons:
- Missing Features (26 reviews)
- Limited Features (16 reviews)

### monday CRM

Pros:
- Ease of Use (190 reviews)
- Integrations (107 reviews)

Cons:
- Missing Features (78 reviews)
- Learning Curve (76 reviews)

---
## Ratings Comparison
| Rating | folk | monday CRM | 
|---|---|---|
  | **Meets Requirements** | 8.4 (325 reviews) | 8.5 (923 reviews) | 
  | **Ease of Use** | 9.0 (327 reviews) | 8.8 (986 reviews) | 
  | **Ease of Setup** | 8.9 (277 reviews) | 8.5 (768 reviews) | 
  | **Ease of Admin** | 8.7 (111 reviews) | 8.8 (496 reviews) | 
  | **Quality of Support** | 9.1 (274 reviews) | 8.4 (812 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (106 reviews) | 8.9 (486 reviews) | 
  | **Product Direction (% positive)** | 9.5 (319 reviews) | 9.2 (876 reviews) | 

---
## Pricing

### folk

#### Entry-Level Pricing

Plan: Standard

Price: Starting at $30.00 1 Users Per Year

Key Features:
- Pipeline management
- Email campaigns 
- Enrichment

[Browse all 2 editions](https://www.g2.com/products/folk-folk/pricing)

#### Free Trial

Yes

### monday CRM

#### Entry-Level Pricing

Plan: Basic

Price: $12.00 Per Month

Description: Organize all your team’s leads, contacts, & deals

Key Features:
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards

[Browse all 4 editions](https://www.g2.com/products/monday-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **folk** | 7.4/10 | 293 |
| **monday CRM** | 7.9/10 | 828 |

#### Sales Force Automation

| Feature | folk | monday CRM | 
|---|---|---|
| **Contact & Account Management** | 8.6 (271 reviews) | 8.6 (583 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | 7.8 (241 reviews) | 7.9 (474 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.4 (254 reviews) | 8.7 (587 reviews) | 
| **Task / Activity Management** | 7.4 (250 reviews) | 8.8 (634 reviews) | 
| **Territory & Quota Management** | Feature Not Available | 7.6 (444 reviews) | 
| **Desktop Integration** | 8.3 (252 reviews) | 8.3 (502 reviews) | 
| **Product & Price List Management** | Feature Not Available | 7.7 (449 reviews) | 
| **Quote & Order Management** | Feature Not Available | 7.6 (452 reviews) | 
| **Customer Contract Management** | 7.1 (231 reviews) | 7.9 (481 reviews) | 

#### Marketing Automation

| Feature | folk | monday CRM | 
|---|---|---|
| **Email Marketing** | 7.7 (239 reviews) | 7.5 (469 reviews) | 
| **Campaign Management** | 7.4 (231 reviews) | 7.7 (466 reviews) | 
| **Lead Management** | 8.5 (249 reviews) | 8.6 (556 reviews) | 
| **Marketing ROI Analytics** | Feature Not Available | 7.5 (438 reviews) | 

#### Customer Support

| Feature | folk | monday CRM | 
|---|---|---|
| **Case Management** | Feature Not Available | 8.2 (473 reviews) | 
| **Customer Support Portal** | Feature Not Available | 7.8 (410 reviews) | 
| **Knowledge Base** | Feature Not Available | 8.2 (437 reviews) | 
| **Call Center Features** | Feature Not Available | 7.0 (393 reviews) | 
| **Support Analytics** | Feature Not Available | 7.8 (447 reviews) | 

#### Reporting & Analytics

| Feature | folk | monday CRM | 
|---|---|---|
| **Reporting** | 6.7 (68 reviews) | 8.2 (530 reviews) | 
| **Dashboards** | 7.1 (68 reviews) | 8.7 (590 reviews) | 
| **Forecasting** | Feature Not Available | 7.9 (469 reviews) | 

#### Mobile & Social

| Feature | folk | monday CRM | 
|---|---|---|
| **Social Collaboration Features** | 7.2 (228 reviews) | 8.0 (408 reviews) | 
| **Social Network Integration** | 7.7 (239 reviews) | 7.3 (345 reviews) | 
| **Mobile User Support** | 6.9 (64 reviews) | 7.7 (475 reviews) | 

#### Platform

| Feature | folk | monday CRM | 
|---|---|---|
| **Customization** | 7.9 (244 reviews) | 8.8 (554 reviews) | 
| **Workflow Capability** | 7.9 (241 reviews) | 8.7 (550 reviews) | 
| **User, Role, and Access Management** | 8.0 (238 reviews) | 8.6 (527 reviews) | 
| **Internationalization** | Feature Not Available | 8.1 (442 reviews) | 
| **Sandbox / Test Environments** | Feature Not Available | 7.6 (389 reviews) | 
| **Document & Content Mgmt.** | Feature Not Available | 8.0 (478 reviews) | 
| **Performance and Reliability** | 8.6 (243 reviews) | 8.4 (528 reviews) | 
| **Output Document Generation** | Feature Not Available | 7.8 (441 reviews) | 

#### Integration

| Feature | folk | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (230 reviews) | 8.2 (469 reviews) | 
| **Integration APIs** | 7.5 (224 reviews) | 7.9 (428 reviews) | 
| **Breadth of Partner Applications** | Feature Not Available | 8.0 (422 reviews) | 

#### Generative AI

| Feature | folk | monday CRM | 
|---|---|---|
| **AI Text Generation** | 7.0 (209 reviews) | 7.1 (320 reviews) | 

#### Agentic AI - CRM

| Feature | folk | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.2 (18 reviews) | 7.3 (64 reviews) | 
| **Multi-step Planning** | 6.7 (17 reviews) | 7.5 (62 reviews) | 
| **Cross-system Integration** | 6.6 (16 reviews) | 7.6 (63 reviews) | 
| **Adaptive Learning** | 6.2 (15 reviews) | 7.3 (61 reviews) | 
| **Natural Language Interaction** | 6.6 (16 reviews) | 7.2 (61 reviews) | 
| **Proactive Assistance** | 6.0 (15 reviews) | 7.3 (62 reviews) | 
| **Decision Making** | 6.4 (16 reviews) | 7.1 (61 reviews) | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **folk** | 6.9/10 | 109 |
| **monday CRM** | N/A | N/A |

#### Email Marketing

| Feature | folk | monday CRM | 
|---|---|---|
| **Email and Mobile Preview** | 7.8 (102 reviews) | Not enough data | 
| **Manage Email Lists** | 8.3 (103 reviews) | Not enough data | 
| **High-Volume Sending** | 7.9 (99 reviews) | Not enough data | 
| **Building and Personalizing Emails** | 8.4 (99 reviews) | Not enough data | 
| **Sending Outbound Emails** | 8.2 (100 reviews) | Not enough data | 
| **Manage Email Deliverability** | 8.1 (98 reviews) | Not enough data | 
| **Automated Email Responses** | 7.6 (98 reviews) | Not enough data | 
| **Multi-user Account** | 7.8 (97 reviews) | Not enough data | 
| **Surveys** | 6.7 (91 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | folk | monday CRM | 
|---|---|---|
| **A/B Testing** | 6.5 (96 reviews) | Not enough data | 
| **Basic Reporting** | 7.3 (93 reviews) | Not enough data | 

#### Generative AI

| Feature | folk | monday CRM | 
|---|---|---|
| **AI Text Generation** | 7.3 (57 reviews) | Not enough data | 
| **AI Text Summarization** | 6.9 (54 reviews) | Not enough data | 

#### Agentic AI - Email Marketing

| Feature | folk | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | 5.0 (6 reviews) | Not enough data | 
| **Autonomous Task Execution** | 5.0 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 4.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 4.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 4.7 (5 reviews) | Not enough data | 

#### Integration

| Feature | folk | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.2 (102 reviews) | Not enough data | 
| **Integration APIs** | 7.2 (99 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 6.9 (97 reviews) | Not enough data | 
| **CRM Integration** | 7.7 (98 reviews) | Not enough data | 
| **Social Media Integration** | 7.0 (98 reviews) | Not enough data | 
| **E-Commerce Integration** | 6.4 (94 reviews) | Not enough data | 

### Google Workspace for Sales

| Product | Score | Reviews |
|---|---|---|
| **folk** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Agentic AI - Google Workspace for Sales

| Feature | folk | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **folk** | N/A | N/A |
| **monday CRM** | 7.8/10 | 295 |

#### Agentic AI - Sales Performance Management

| Feature | folk | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (29 reviews) | 

#### Incentives

| Feature | folk | monday CRM | 
|---|---|---|
| **Badges** | Not enough data | 7.3 (216 reviews) | 
| **Triggers** | Not enough data | 7.7 (232 reviews) | 
| **Commission Calculator** | Not enough data | 7.5 (210 reviews) | 
| **Leaderboards** | Not enough data | 7.8 (222 reviews) | 

#### Personalization

| Feature | folk | monday CRM | 
|---|---|---|
| **Profiles** | Not enough data | 8.2 (259 reviews) | 
| **Custom Reports** | Not enough data | 8.2 (246 reviews) | 
| **Dashboards** | Not enough data | 8.9 (276 reviews) | 
| **Goal Setting** | Not enough data | 8.6 (247 reviews) | 

#### Administrative

| Feature | folk | monday CRM | 
|---|---|---|
| **Integration** | Not enough data | 8.1 (254 reviews) | 
| **Employee Structure** | Not enough data | 8.2 (247 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.8 (200 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **folk** | 7.8/10 | 76 |
| **monday CRM** | 7.6/10 | 206 |

#### Agentic AI - Email Tracking

| Feature | folk | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (24 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (24 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (24 reviews) | 
| **Decision Making** | Not enough data | 7.3 (24 reviews) | 

#### Analytics

| Feature | folk | monday CRM | 
|---|---|---|
| **Open Rates** | 8.1 (70 reviews) | 8.1 (167 reviews) | 
| **Link Activity** | 8.0 (69 reviews) | 7.9 (143 reviews) | 
| **Attachment Activity** | 7.6 (68 reviews) | Feature Not Available | 

#### Customizations

| Feature | folk | monday CRM | 
|---|---|---|
| **Email Platform Integration** | 8.4 (69 reviews) | 8.1 (187 reviews) | 
| **Email Scheduling** | 7.3 (67 reviews) | 8.2 (94 reviews) | 
| **Notifications** | 7.9 (67 reviews) | 8.5 (191 reviews) | 
| **Email Categorization** | 7.4 (68 reviews) | 7.9 (88 reviews) | 
| **Templates** | 8.1 (68 reviews) | 8.2 (185 reviews) | 

#### Generative AI

| Feature | folk | monday CRM | 
|---|---|---|
| **AI Text Generation** | 7.2 (41 reviews) | 7.4 (132 reviews) | 

---
## Categories
**Shared Categories (2):** [CRM Software](https://www.g2.com/categories/crm), [Email Tracking Software](https://www.g2.com/categories/email-tracking)

**Unique to folk (2):** [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales), [Email Marketing Software](https://www.g2.com/categories/email-marketing)

**Unique to monday CRM (1):** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)


---
## Reviewer Demographics

### By Company Size

| Segment | folk | monday CRM | 
|---|---|---|
| **Small-Business** | 97.0% | 77.9% | 
| **Mid-Market** | 2.7% | 19.1% | 
| **Enterprise** | 0.3% | 2.9% | 

### By Industry

#### folk

- **Consulting:** 11.0%
- **Marketing and Advertising:** 10.7%
- **Computer Software:** 10.1%
- **Venture Capital & Private Equity:** 6.4%
- **Financial Services:** 6.1%
- **Information Technology and Services:** 5.5%
- **Professional Training & Coaching:** 2.8%
- **Staffing and Recruiting:** 2.8%
- **Entertainment:** 2.4%
- **Non-Profit Organization Management:** 2.1%
- **Other:** 40.1%

#### monday CRM

- **Marketing and Advertising:** 12.3%
- **Information Technology and Services:** 7.6%
- **Construction:** 4.6%
- **Computer Software:** 4.4%
- **Real Estate:** 3.6%
- **Financial Services:** 3.4%
- **Non-Profit Organization Management:** 2.9%
- **Consulting:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Management Consulting:** 2.5%
- **Other:** 53.1%

---
## Alternatives

### Alternatives to folk

- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3090 reviews)
- [Attio](https://www.g2.com/products/attio/reviews) — 4.3/5 stars (546 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13867 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9690 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (846 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2046 reviews)

### Alternatives to monday CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13867 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3090 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (846 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2046 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14709 reviews)

---
## Top Discussions

### folk

No discussions available for this product.

### monday CRM

- Title: [Can I use Monday.com to set-up an online application or a questionnaire for my external clients?](https://www.g2.com/discussions/can-i-use-monday-com-to-set-up-an-online-application-or-a-questionnaire-for-my-external-clients) — 2 comments, 1 upvote
  > **Top comment:** "Yes.  Easy to do."
- Title: [What is monday sales CRM used for?](https://www.g2.com/discussions/what-is-monday-sales-crm-used-for) — 1 comment
  > **Top comment:** "Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/folk-folk-vs-monday-crm)