# folk vs monday CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that monday CRM excels in providing a comprehensive view of leads and opportunities, with users appreciating the ability to quickly generate charts and filters. This feature enhances visibility into deal stages, making it easier for teams to track progress at a glance.
- **Users say** that folk stands out for its simplicity and straightforward design, which many find refreshing. Reviewers highlight its journey-focused approach, allowing them to guide clients effectively through the purchasing process without being overwhelmed by unnecessary features.
- **According to verified reviews** , monday CRM offers robust customization options for pipeline management, which users find particularly beneficial for small-to-mid-sized operations. The visual progress indicators are also praised for making it easy to monitor sales activities.
- **Reviewers mention** that folk's data import capabilities are a significant advantage, as it can seamlessly pull data from other platforms. This integration helps users maintain organized and accurate records without excessive manual input.
- **G2 reviewers highlight** that folk provides exceptional support quality, with many users noting the responsiveness and helpfulness of the support team. In contrast, monday CRM's support is seen as adequate but not as highly rated, which may be a consideration for those needing more hands-on assistance.
- **Users report** that while both products are easy to use, monday CRM slightly edges out in overall usability, with a well-rounded feature set that includes essential integrations. However, some folk users appreciate its focused functionality, which avoids overwhelming them with features they don't need.



| | folk | monday CRM | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 329 | 1,165 | 
| **Largest Market Segment** | Small-Business (96.6% of reviews) | Small-Business (78.7% of reviews) | 
| **Entry Level Price** | Starting at $30.00 1 Users Per Year | $12.00 Per Month | 

---
## Top Pros & Cons

### folk

Pros:
- Ease of Use (51 reviews)
- Contact Management (23 reviews)

Cons:
- Missing Features (26 reviews)
- Limited Features (16 reviews)

### monday CRM

Pros:
- Ease of Use (205 reviews)
- Integrations (117 reviews)

Cons:
- Learning Curve (82 reviews)
- Missing Features (82 reviews)

---
## Ratings Comparison
| Rating | folk | monday CRM | 
|---|---|---|
  | **Meets Requirements** | 8.4 (321 reviews) | 8.6 (826 reviews) | 
  | **Ease of Use** | 9.0 (323 reviews) | 8.9 (888 reviews) | 
  | **Ease of Setup** | 8.9 (273 reviews) | 8.5 (677 reviews) | 
  | **Ease of Admin** | 8.7 (111 reviews) | 8.9 (469 reviews) | 
  | **Quality of Support** | 9.1 (272 reviews) | 8.4 (734 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (106 reviews) | 8.9 (462 reviews) | 
  | **Product Direction (% positive)** | 9.6 (317 reviews) | 9.3 (799 reviews) | 

---
## Pricing

### folk

#### Entry-Level Pricing

Plan: Standard

Price: Starting at $30.00 1 Users Per Year

Key Features:
- Pipeline management
- Email campaigns 
- Enrichment

[Browse all 2 editions](https://www.g2.com/products/folk-folk/pricing)

#### Free Trial

Yes

### monday CRM

#### Entry-Level Pricing

Plan: Basic

Price: $12.00 Per Month

Description: Organize all your team’s leads, contacts, & deals

Key Features:
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards

[Browse all 4 editions](https://www.g2.com/products/monday-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **folk** | 7.4/10 | 287 |
| **monday CRM** | 7.9/10 | 724 |

#### Sales Force Automation

| Feature | folk | monday CRM | 
|---|---|---|
| **Contact & Account Management** | 8.6 (268 reviews) | 8.6 (560 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | 7.8 (241 reviews) | 7.8 (472 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.4 (253 reviews) | 8.6 (566 reviews) | 
| **Task / Activity Management** | 7.4 (252 reviews) | 8.8 (590 reviews) | 
| **Territory & Quota Management** | Feature Not Available | 7.6 (443 reviews) | 
| **Desktop Integration** | 8.3 (254 reviews) | 8.3 (498 reviews) | 
| **Product & Price List Management** | Feature Not Available | 7.7 (448 reviews) | 
| **Quote & Order Management** | Feature Not Available | 7.5 (451 reviews) | 
| **Customer Contract Management** | 7.1 (231 reviews) | 7.9 (478 reviews) | 

#### Marketing Automation

| Feature | folk | monday CRM | 
|---|---|---|
| **Email Marketing** | 7.7 (238 reviews) | 7.5 (464 reviews) | 
| **Campaign Management** | 7.4 (229 reviews) | 7.7 (464 reviews) | 
| **Lead Management** | 8.5 (248 reviews) | 8.6 (544 reviews) | 
| **Marketing ROI Analytics** | Feature Not Available | 7.5 (438 reviews) | 

#### Customer Support

| Feature | folk | monday CRM | 
|---|---|---|
| **Case Management** | Feature Not Available | 8.2 (472 reviews) | 
| **Customer Support Portal** | Feature Not Available | 7.8 (410 reviews) | 
| **Knowledge Base** | Feature Not Available | 8.2 (434 reviews) | 
| **Call Center Features** | Feature Not Available | 7.0 (393 reviews) | 
| **Support Analytics** | Feature Not Available | 7.8 (447 reviews) | 

#### Reporting & Analytics

| Feature | folk | monday CRM | 
|---|---|---|
| **Reporting** | 6.7 (69 reviews) | 8.2 (518 reviews) | 
| **Dashboards** | 7.0 (68 reviews) | 8.7 (570 reviews) | 
| **Forecasting** | Feature Not Available | 8.0 (467 reviews) | 

#### Mobile & Social

| Feature | folk | monday CRM | 
|---|---|---|
| **Social Collaboration Features** | 7.2 (229 reviews) | 7.9 (389 reviews) | 
| **Social Network Integration** | 7.7 (238 reviews) | 7.3 (345 reviews) | 
| **Mobile User Support** | 6.9 (63 reviews) | 7.7 (471 reviews) | 

#### Platform

| Feature | folk | monday CRM | 
|---|---|---|
| **Customization** | 7.9 (244 reviews) | 8.7 (532 reviews) | 
| **Workflow Capability** | 7.9 (242 reviews) | 8.7 (524 reviews) | 
| **User, Role, and Access Management** | 8.0 (239 reviews) | 8.6 (518 reviews) | 
| **Internationalization** | Feature Not Available | 8.1 (439 reviews) | 
| **Sandbox / Test Environments** | Feature Not Available | 7.6 (388 reviews) | 
| **Document & Content Mgmt.** | Feature Not Available | 8.0 (474 reviews) | 
| **Performance and Reliability** | 8.6 (244 reviews) | 8.5 (510 reviews) | 
| **Output Document Generation** | Feature Not Available | 7.8 (437 reviews) | 

#### Integration

| Feature | folk | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (231 reviews) | 8.2 (469 reviews) | 
| **Integration APIs** | 7.5 (225 reviews) | 7.9 (419 reviews) | 
| **Breadth of Partner Applications** | Feature Not Available | 8.0 (414 reviews) | 

#### Generative AI

| Feature | folk | monday CRM | 
|---|---|---|
| **AI Text Generation** | 7.0 (209 reviews) | 7.1 (315 reviews) | 

#### Agentic AI - CRM

| Feature | folk | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.0 (17 reviews) | 7.3 (62 reviews) | 
| **Multi-step Planning** | 6.7 (17 reviews) | 7.5 (62 reviews) | 
| **Cross-system Integration** | 6.8 (17 reviews) | 7.5 (59 reviews) | 
| **Adaptive Learning** | 6.2 (15 reviews) | 7.3 (61 reviews) | 
| **Natural Language Interaction** | 6.6 (16 reviews) | 7.2 (61 reviews) | 
| **Proactive Assistance** | 6.0 (15 reviews) | 7.3 (60 reviews) | 
| **Decision Making** | 6.4 (16 reviews) | 7.1 (61 reviews) | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **folk** | 6.9/10 | 109 |
| **monday CRM** | N/A | N/A |

#### Email Marketing

| Feature | folk | monday CRM | 
|---|---|---|
| **Email and Mobile Preview** | 7.8 (102 reviews) | Not enough data | 
| **Manage Email Lists** | 8.3 (103 reviews) | Not enough data | 
| **High-Volume Sending** | 7.9 (99 reviews) | Not enough data | 
| **Building and Personalizing Emails** | 8.4 (99 reviews) | Not enough data | 
| **Sending Outbound Emails** | 8.2 (100 reviews) | Not enough data | 
| **Manage Email Deliverability** | 8.1 (98 reviews) | Not enough data | 
| **Automated Email Responses** | 7.6 (98 reviews) | Not enough data | 
| **Multi-user Account** | 7.8 (97 reviews) | Not enough data | 
| **Surveys** | 6.7 (91 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | folk | monday CRM | 
|---|---|---|
| **A/B Testing** | 6.5 (96 reviews) | Not enough data | 
| **Basic Reporting** | 7.3 (93 reviews) | Not enough data | 

#### Generative AI

| Feature | folk | monday CRM | 
|---|---|---|
| **AI Text Generation** | 7.3 (57 reviews) | Not enough data | 
| **AI Text Summarization** | 6.9 (54 reviews) | Not enough data | 

#### Agentic AI - Email Marketing

| Feature | folk | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | 5.0 (6 reviews) | Not enough data | 
| **Autonomous Task Execution** | 5.0 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 4.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 4.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 4.7 (5 reviews) | Not enough data | 

#### Integration

| Feature | folk | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.2 (102 reviews) | Not enough data | 
| **Integration APIs** | 7.2 (99 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 6.9 (97 reviews) | Not enough data | 
| **CRM Integration** | 7.7 (98 reviews) | Not enough data | 
| **Social Media Integration** | 7.0 (98 reviews) | Not enough data | 
| **E-Commerce Integration** | 6.4 (94 reviews) | Not enough data | 

### Google Workspace for Sales

| Product | Score | Reviews |
|---|---|---|
| **folk** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Agentic AI - Google Workspace for Sales

| Feature | folk | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **folk** | N/A | N/A |
| **monday CRM** | 7.8/10 | 293 |

#### Agentic AI - Sales Performance Management

| Feature | folk | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (29 reviews) | 

#### Incentives

| Feature | folk | monday CRM | 
|---|---|---|
| **Badges** | Not enough data | 7.3 (216 reviews) | 
| **Triggers** | Not enough data | 7.7 (232 reviews) | 
| **Commission Calculator** | Not enough data | 7.5 (210 reviews) | 
| **Leaderboards** | Not enough data | 7.8 (222 reviews) | 

#### Personalization

| Feature | folk | monday CRM | 
|---|---|---|
| **Profiles** | Not enough data | 8.2 (259 reviews) | 
| **Custom Reports** | Not enough data | 8.2 (246 reviews) | 
| **Dashboards** | Not enough data | 8.8 (275 reviews) | 
| **Goal Setting** | Not enough data | 8.6 (247 reviews) | 

#### Administrative

| Feature | folk | monday CRM | 
|---|---|---|
| **Integration** | Not enough data | 8.1 (254 reviews) | 
| **Employee Structure** | Not enough data | 8.2 (247 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.8 (200 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **folk** | 7.8/10 | 76 |
| **monday CRM** | 7.6/10 | 205 |

#### Agentic AI - Email Tracking

| Feature | folk | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (24 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (24 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (24 reviews) | 
| **Decision Making** | Not enough data | 7.3 (24 reviews) | 

#### Analytics

| Feature | folk | monday CRM | 
|---|---|---|
| **Open Rates** | 8.1 (70 reviews) | 8.1 (167 reviews) | 
| **Link Activity** | 8.0 (69 reviews) | 7.9 (143 reviews) | 
| **Attachment Activity** | 7.6 (68 reviews) | Feature Not Available | 

#### Customizations

| Feature | folk | monday CRM | 
|---|---|---|
| **Email Platform Integration** | 8.4 (70 reviews) | 8.1 (187 reviews) | 
| **Email Scheduling** | 7.3 (68 reviews) | 8.2 (94 reviews) | 
| **Notifications** | 7.9 (68 reviews) | 8.5 (191 reviews) | 
| **Email Categorization** | 7.4 (68 reviews) | 7.9 (88 reviews) | 
| **Templates** | 8.1 (69 reviews) | 8.2 (185 reviews) | 

#### Generative AI

| Feature | folk | monday CRM | 
|---|---|---|
| **AI Text Generation** | 7.2 (41 reviews) | 7.4 (132 reviews) | 

---
## Categories
**Shared Categories (2):** [CRM Software](https://www.g2.com/categories/crm), [Email Tracking Software](https://www.g2.com/categories/email-tracking)

**Unique to folk (2):** [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales), [Email Marketing Software](https://www.g2.com/categories/email-marketing)

**Unique to monday CRM (1):** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)


---
## Reviewer Demographics

### By Company Size

| Segment | folk | monday CRM | 
|---|---|---|
| **Small-Business** | 96.6% | 78.7% | 
| **Mid-Market** | 2.8% | 18.4% | 
| **Enterprise** | 0.6% | 2.9% | 

### By Industry

#### folk

- **Marketing and Advertising:** 10.5%
- **Computer Software:** 10.2%
- **Consulting:** 9.9%
- **Venture Capital & Private Equity:** 6.5%
- **Financial Services:** 6.2%
- **Information Technology and Services:** 5.6%
- **Professional Training & Coaching:** 2.8%
- **Staffing and Recruiting:** 2.8%
- **Entertainment:** 2.5%
- **Non-Profit Organization Management:** 2.2%
- **Other:** 40.9%

#### monday CRM

- **Marketing and Advertising:** 12.4%
- **Information Technology and Services:** 7.8%
- **Construction:** 4.5%
- **Computer Software:** 4.5%
- **Real Estate:** 3.6%
- **Financial Services:** 3.4%
- **Non-Profit Organization Management:** 2.9%
- **Management Consulting:** 2.8%
- **Consulting:** 2.6%
- **Hospital & Health Care:** 2.3%
- **Other:** 53.1%

---
## Alternatives

### Alternatives to folk

- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3053 reviews)
- [Attio](https://www.g2.com/products/attio/reviews) — 4.3/5 stars (464 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13814 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2041 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9660 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (824 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)

### Alternatives to monday CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25804 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13814 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3053 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (824 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2041 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (663 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14695 reviews)

---
## Top Discussions

### folk

No discussions available for this product.

### monday CRM

- Title: [Can I use Monday.com to set-up an online application or a questionnaire for my external clients?](https://www.g2.com/discussions/can-i-use-monday-com-to-set-up-an-online-application-or-a-questionnaire-for-my-external-clients) — 2 comments, 1 upvote
  > **Top comment:** "Yes.  Easy to do."
- Title: [What is monday sales CRM used for?](https://www.g2.com/discussions/what-is-monday-sales-crm-used-for) — 1 comment
  > **Top comment:** "Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/folk-folk-vs-monday-crm)