G2 reviewers report that Pendo excels in providing deep insights into user interactions, with many users appreciating its comprehensive onboarding guides and walkthroughs that help users navigate the software effectively. This level of support is often highlighted as a significant advantage over Flurry Analytics.
Users say that Flurry Analytics stands out for its ease of setup and the fact that it is free, making it an attractive option for small businesses. Reviewers have noted its lightweight nature and the ability to quickly access user activity data, which is particularly beneficial for those new to analytics.
Reviewers mention that while Flurry Analytics offers excellent customization options and pre-built views, Pendo provides a more holistic view of user behavior across different touchpoints, allowing for a better understanding of user journeys and interactions with products.
According to verified reviews, Pendo's customer support is frequently praised for being responsive and helpful, which can be a crucial factor for businesses that require ongoing assistance. In contrast, Flurry Analytics, while functional, does not receive the same level of support feedback.
Users highlight that Flurry Analytics shines in its real-time insights and custom event tracking capabilities, making it a powerful tool for mobile app developers who need immediate data on user engagement. However, Pendo's analytics are often seen as more robust for understanding user sentiment and feedback.
G2 reviewers indicate that while both platforms have their strengths, Pendo's overall user satisfaction is higher, reflected in its G2 Score and the volume of recent reviews. This suggests that Pendo may be a more reliable choice for mid-market companies looking for a comprehensive analytics solution.
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How can I participate remotely in a PUG?
1 Comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
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RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
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