# Fluent Order Management vs IBM Sterling Order Management Comparison | | Fluent Order Management | IBM Sterling Order Management | |---|---|---| | **Star Rating** | 4.9 out of 5 | 4.4 out of 5 | | **Total Reviews** | 14 | 83 | | **Largest Market Segment** | Enterprise (66.7% of reviews) | Enterprise (55.2% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Ratings Comparison | Rating | Fluent Order Management | IBM Sterling Order Management | |---|---|---| | **Meets Requirements** | Not enough data | 8.6 (52 reviews) | | **Ease of Use** | Not enough data | 8.6 (52 reviews) | | **Ease of Setup** | Not enough data | 6.7 (28 reviews) | | **Ease of Admin** | Not enough data | 7.2 (26 reviews) | | **Quality of Support** | Not enough data | 8.2 (52 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 8.7 (28 reviews) | | **Product Direction (% positive)** | Not enough data | 8.8 (49 reviews) | --- ## Pricing ### Fluent Order Management #### Entry-Level Pricing No pricing available #### Free Trial No information available ### IBM Sterling Order Management #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Order Management | Product | Score | Reviews | |---|---|---| | **Fluent Order Management** | N/A | N/A | | **IBM Sterling Order Management** | 9.2/10 | 24 | #### Order Entry | Feature | Fluent Order Management | IBM Sterling Order Management | |---|---|---| | **Entry** | Not enough data | 9.2 (21 reviews) | | **Register** | Not enough data | 9.3 (21 reviews) | | **Notifications** | Not enough data | 9.3 (21 reviews) | #### Order Tracking | Feature | Fluent Order Management | IBM Sterling Order Management | |---|---|---| | **Shipping** | Not enough data | 9.5 (22 reviews) | | **Tracking** | Not enough data | 9.5 (22 reviews) | | **Backorder** | Not enough data | 9.0 (22 reviews) | #### Inventory Management | Feature | Fluent Order Management | IBM Sterling Order Management | |---|---|---| | **Stock Levels** | Not enough data | 8.7 (22 reviews) | | **Flow Of Goods** | Not enough data | 9.5 (22 reviews) | | **Reserving Goods** | Not enough data | 9.3 (22 reviews) | #### Customer Management | Feature | Fluent Order Management | IBM Sterling Order Management | |---|---|---| | **Order Status** | Not enough data | 9.2 (23 reviews) | | **Information Access** | Not enough data | 9.3 (23 reviews) | | **Email Notifications** | Not enough data | 8.9 (23 reviews) | #### Subscription Management | Feature | Fluent Order Management | IBM Sterling Order Management | |---|---|---| | **Payment Data** | Not enough data | 9.0 (22 reviews) | | **Payment Gateway** | Not enough data | 9.4 (21 reviews) | | **Billing** | Not enough data | 8.8 (20 reviews) | | **Automatic Payments** | Not enough data | 8.9 (18 reviews) | #### Agentic AI - Order Management | Feature | Fluent Order Management | IBM Sterling Order Management | |---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | ### SAP Store | Product | Score | Reviews | |---|---|---| | **Fluent Order Management** | N/A | N/A | | **IBM Sterling Order Management** | N/A | N/A | #### Agentic AI - SAP Store | Feature | Fluent Order Management | IBM Sterling Order Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Fluent Order Management** | N/A | N/A | | **IBM Sterling Order Management** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Fluent Order Management | IBM Sterling Order Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Multichannel Retail | Product | Score | Reviews | |---|---|---| | **Fluent Order Management** | N/A | N/A | | **IBM Sterling Order Management** | N/A | N/A | #### Operations | Feature | Fluent Order Management | IBM Sterling Order Management | |---|---|---| | **Optimized Business Operations** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | #### Inventory | Feature | Fluent Order Management | IBM Sterling Order Management | |---|---|---| | **Order Fulfillment** | Not enough data | Not enough data | | **Catalog Management** | Not enough data | Not enough data | | **Product Intelligence** | Not enough data | Not enough data | #### Platform | Feature | Fluent Order Management | IBM Sterling Order Management | |---|---|---| | **Regulation Compliance** | Not enough data | Not enough data | | **Multichannel Publishing** | Not enough data | Not enough data | | **Accounting Reports** | Not enough data | Not enough data | | **Marketplace Integration** | Not enough data | Not enough data | #### Processing | Feature | Fluent Order Management | IBM Sterling Order Management | |---|---|---| | **Internationalization** | Not enough data | Not enough data | | **Order Management** | Not enough data | Not enough data | | **Scan and Ship ** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Order Management Software](https://www.g2.com/categories/order-management) **Unique to Fluent Order Management (2):** [Multichannel Retail Software](https://www.g2.com/categories/multichannel-retail), [SAP Store Software](https://www.g2.com/categories/sap-store) --- ## Reviewer Demographics ### By Company Size | Segment | Fluent Order Management | IBM Sterling Order Management | |---|---|---| | **Small-Business** | 0% | 20.9% | | **Mid-Market** | 33.3% | 23.9% | | **Enterprise** | 66.7% | 55.2% | ### By Industry #### Fluent Order Management - **Retail:** 83.3% - **Consumer Goods:** 16.7% #### IBM Sterling Order Management - **Retail:** 34.3% - **Information Technology and Services:** 16.4% - **Computer Software:** 9.0% - **Financial Services:** 7.5% - **Apparel & Fashion:** 4.5% - **Accounting:** 3.0% - **Chemicals:** 3.0% - **Luxury Goods & Jewelry:** 3.0% - **Sporting Goods:** 3.0% - **Logistics and Supply Chain:** 1.5% - **Other:** 14.9% --- ## Alternatives ### Alternatives to Fluent Order Management - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3825 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews) - [Feedonomics](https://www.g2.com/products/feedonomics/reviews) — 4.4/5 stars (376 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (332 reviews) - [CedCommerce](https://www.g2.com/products/cedcommerce/reviews) — 4.7/5 stars (259 reviews) - [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews) - [ROI Hunter](https://www.g2.com/products/roi-hunter/reviews) — 4.8/5 stars (205 reviews) - [Shopware](https://www.g2.com/products/shopware/reviews) — 4.2/5 stars (198 reviews) ### Alternatives to IBM Sterling Order Management - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews) - [Salesforce Order Management](https://www.g2.com/products/salesforce-order-management/reviews) — 4.2/5 stars (120 reviews) - [Oracle Order Management Cloud](https://www.g2.com/products/oracle-order-management-cloud/reviews) — 3.3/5 stars (13 reviews) - [Manhattan Active® Order Management](https://www.g2.com/products/manhattan-active-order-management/reviews) — 3.6/5 stars (6 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3825 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (332 reviews) - [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews) - [Sana Commerce Cloud](https://www.g2.com/products/sana-commerce-cloud/reviews) — 4.4/5 stars (124 reviews) - [Fast Track](https://www.g2.com/products/radial-fast-track/reviews) — 3.6/5 stars (13 reviews) --- ## Top Discussions ### Fluent Order Management No discussions available for this product. ### IBM Sterling Order Management - Title: [Will IBM Order Management help me monitor orders to ensure that they fulfilled on time?](https://www.g2.com/discussions/order-fulfillment) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Yes, IBM Order Management proactively monitor orders to allow you to correct problem orders before they impact the customer and help ensure a positive..." - Title: [What is the pipeline of features IBM has for the OMS in near future ?](https://www.g2.com/discussions/26401-what-is-the-pipeline-of-features-ibm-has-for-the-oms-in-near-future) — 1 comment, 1 upvote > **Top comment:** "There are many institutes in Bangalore, MaxMunus Do IBM Sterling B2B Integrator online training. In IBM Sterling many modules are they provide online..." - Title: [Can IBM Order Management help me with my inventory visibility and promising?](https://www.g2.com/discussions/inventory-visibility-and-promising) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes, IBM Order Management will enable perfect fulfillment to give customers exactly what they want, where and when they want it, through complete real-time..." - Title: [Will IBM Order Management provide me with a foundation to provide Omni-channel offerings to my customers?](https://www.g2.com/discussions/omni-channel-experience) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes, IBM Order Management provides complete real-time global inventory visibility, sophisticated sourcing and fulfillment logic across all channels, and..." - Title: [What is IBM Order Management?](https://www.g2.com/discussions/product-info-07ede14f-a9ce-4bd5-95ec-89d3797ec8ce) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Order Management helps your company deliver a superior customer experience by enabling your company to execute and coordinate order fulfillment processes..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fluent-order-management-vs-ibm-sterling-order-management)