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At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (74.1% of reviews)
Entry-Level Pricing
No pricing available
Free Forever
Flowbox
Star Rating
(18)4.8 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about FlowboxYotpo
Star Rating
(257)4.3 out of 5
Market Segments
Small-Business (74.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Yotpo excels in its Quality of Support with a score of 8.8, while Flowbox impresses users with an even higher score of 9.8, indicating that Flowbox provides superior customer service and responsiveness.
- Users report that Yotpo's Text Messaging features, particularly Bulk SMS and Automatic URL Shortening, are highly rated at 9.3 and 9.0 respectively, showcasing its strong capabilities in SMS marketing. In contrast, Flowbox does not offer these features, which may limit its effectiveness in this area.
- G2 users highlight that Flowbox shines in Ease of Use with a score of 9.2, making it more user-friendly compared to Yotpo's score of 8.5. This suggests that new users may find Flowbox easier to navigate and utilize effectively.
- Users on G2 report that Yotpo's Order Management features, such as Review Forms and Community Q&A, score 8.1 and 8.2 respectively, indicating a solid offering. However, Flowbox does not provide comparable features, which may be a drawback for businesses focused on customer engagement.
- Reviewers say that Flowbox's Product Direction is rated at 9.2, suggesting a strong vision for future development, while Yotpo's score of 8.0 indicates that users may have concerns about its long-term roadmap.
- Users report that Yotpo's Personalization features score 8.6, which is beneficial for tailored marketing efforts, while Flowbox's lower score of 7.5 suggests it may not offer the same level of customization for user experiences.
Pricing
Entry-Level Pricing
Flowbox
No pricing availableYotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
Flowbox
No trial information availableYotpo
Free Trial is available
Ratings
Meets Requirements
9.5
16
8.6
206
Ease of Use
9.2
15
8.5
208
Ease of Setup
8.6
6
8.1
140
Ease of Admin
9.4
6
8.2
127
Quality of Support
9.8
14
8.8
199
Has the product been a good partner in doing business?
9.4
6
8.5
124
Product Direction (% positive)
9.2
14
8.1
192
Features by Category
Collection
Not enough data
7.8
44
|
Verified
Not enough data
8.1
59
|
Verified
Not enough data
7.6
58
|
Verified
Not enough data
7.9
54
|
Verified
Not enough data
8.0
49
|
Verified
Agentic AI - Review Management
Not enough data
7.1
7
Not enough data
6.7
7
Moderation
Not enough data
8.1
60
|
Verified
Not enough data
8.0
56
|
Verified
Not enough data
7.7
44
|
Verified
Use Cases
Not enough data
8.5
62
|
Verified
Not enough data
7.8
44
|
Verified
Not enough data
8.2
54
|
Verified
Administration
Not enough data
7.5
52
|
Verified
Not enough data
7.5
41
|
Verified
Not enough data
8.0
51
|
Verified
Not enough data
8.1
52
|
Verified
Not enough data
7.5
34
|
Verified
Display Options
Not enough data
7.5
40
|
Verified
Not enough data
7.9
57
|
Verified
Not enough data
7.6
57
|
Verified
Not enough data
7.6
51
|
Verified
Generative AI
Not enough data
6.4
14
Loyalty Experience
Not enough data
8.2
37
Not enough data
8.2
37
Not enough data
7.3
30
Not enough data
8.0
33
Not enough data
7.0
22
Not enough data
7.6
27
Loyalty Platform
Not enough data
7.8
31
Not enough data
7.9
27
Not enough data
7.7
30
Not enough data
7.2
23
Not enough data
7.5
33
Agentic AI - Loyalty Management
Not enough data
4.0
7
Not enough data
5.2
7
Not enough data
5.0
7
Not enough data
4.0
7
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visual UGC
Not enough data
7.7
5
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
7.0
5
Integrations
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
9.1
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
38
|
Verified
Reporting
Not enough data
8.1
18
Not enough data
8.0
36
|
Verified
Not enough data
8.5
52
|
Verified
Media Monitoring
Not enough data
7.1
15
Not enough data
7.9
34
|
Verified
Not enough data
8.2
28
In-House Management
Not enough data
Feature Not Available
Not enough data
7.7
15
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Flowbox and Yotpo are categorized as User-Generated Content and Review Management
Reviews
Reviewers' Company Size
Flowbox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.7%
Apparel & Fashion
16.7%
Retail
11.1%
Sporting Goods
5.6%
Restaurants
5.6%
Other
44.4%
Retail
20.6%
Apparel & Fashion
12.3%
Consumer Goods
11.5%
Health, Wellness and Fitness
7.0%
Food & Beverages
4.9%
Other
43.6%
Alternatives
Discussions
Flowbox has no discussions with answers
What is Yotpo used for?
1 Comment
MP
Yotpo is a customer engagement and retention platform that helps e-commerce brands build trust, increase conversions, and grow customer lifetime value. It...Read more
Yotpo has no more discussions with answers
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