Link copied to clipboard # Flexport vs ShipBob Comparison - What are their main differences? Share [ Export ](/compare/flexport/shipbob/export.csv) FlexportShipBob[+ Add Product](#) Pricing **Flexport** No pricing available **ShipBob** No pricing available **Pricing Insights** from reviews Time to Implement **Flexport** Not enough reviews yet **ShipBob** 2 months Based on 21 responses Return on Investment **Flexport** Not enough reviews yet **ShipBob** 15 months Based on 17 responses Perceived Cost **Flexport** $$$$$ **ShipBob** $$$$$ Average Discount **Flexport** Not enough reviews yet **ShipBob** 8% ![Flexport](https://images.g2crowd.com/uploads/product/hd_favicon/fd5c72eeeb0890b1630a3a2731f0461f/flexport.svg "Flexport") ![ShipBob](https://images.g2crowd.com/uploads/product/hd_favicon/82200a9bd82546875b6b9e09f491b32c/shipbob.svg "ShipBob") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Flexport** [ Billing Issues (1) ](https://www.g2.com/products/flexport/reviews?filters%5Bsentiment_snippet%5D=2260647&qs=pros-and-cons#reviews)[ Expensive (1) ](https://www.g2.com/products/flexport/reviews?filters%5Bsentiment_snippet%5D=2260681&qs=pros-and-cons#reviews) **ShipBob** [ Customer Support (11) ](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=1271148&qs=pros-and-cons#reviews)[ Ease of Use (8) ](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=1270557&qs=pros-and-cons#reviews)[ Inventory Management (3) ](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=1271244&qs=pros-and-cons#reviews)[ Shipping Issues (3) ](https://www.g2.com/products/shipbob/reviews?filters%5Bsentiment_snippet%5D=1271137&qs=pros-and-cons#reviews) Integrations **Flexport** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_84fd5bd582809f20ff5682d2746ffa82/shopify.png "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cf3585642187318ab772bcc30b80ad5a/wordpress-org.png "Product Avatar Image") WordPress.org ](https://www.g2.com/products/wordpress-org/reviews)[ View all ](https://www.g2.com/products/flexport/integrations) **ShipBob** Not enough data Screenshots **Flexport** ![Flexport screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/107499/02-module-img-772x740.png) **ShipBob** ![ShipBob screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/85518/Dashboard-Homepage.png) **Ratings** from reviews Meets Requirements **Flexport** 6.7 6.76 **ShipBob** 7.8 7.899 Ease of Use **Flexport** 7.2 7.26 **ShipBob** 7.9 7.9100 Ease of Setup **Flexport** Not enough data **ShipBob** 8.6 8.646 Ease of Admin **Flexport** Not enough data **ShipBob** 8.4 8.438 Quality of Support **Flexport** 6.4 6.46 **ShipBob** 7.5 7.599 Has the product been a good partner in doing business? **Flexport** 7.5 7.510 **ShipBob** 7.4 7.437 Product Direction (% positive) **Flexport** 7.7 7.75 **ShipBob** 7.4 7.490 **Features** ratings from reviews Retail Distributed Order Management Systems Not enough data 8.3 22 Inventory Control Not enough data 8.5 30 3PL Not enough data 7.6 65 Warehouse Management Not enough data 8.4 31 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 72.2% Mid-Market(51-1000 emp.) 22.2% Enterprise(\> 1000 emp.) 5.6% Small-Business(50 or fewer emp.) 72.2% Mid-Market(51-1000 emp.) 22.2% Enterprise(\> 1000 emp.) 5.6% Small-Business(50 or fewer emp.) 88.7% Mid-Market(51-1000 emp.) 11.3% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 88.7% Mid-Market(51-1000 emp.) 11.3% Enterprise(\> 1000 emp.) 0% **Reviewers' Industry** [![Flexport](https://images.g2crowd.com/uploads/product/hd_favicon/fd5c72eeeb0890b1630a3a2731f0461f/flexport.svg "Flexport")](https://www.g2.com/products/flexport/reviews) Flexport Retail 16.7% Logistics and Supply Chain 11.1% Transportation/Trucking/Railroad 5.6% Plastics 5.6% Paper & Forest Products 5.6% Other 55.6% [![ShipBob](https://images.g2crowd.com/uploads/product/hd_favicon/82200a9bd82546875b6b9e09f491b32c/shipbob.svg "ShipBob")](https://www.g2.com/products/shipbob/reviews) ShipBob Retail 20.0% Consumer Goods 14.8% Health, Wellness and Fitness 13.9% Food & Beverages 13.0% Apparel & Fashion 7.8% Other 30.4% Alternatives **Flexport Alternatives** ![QuickBooks Online](https://images.g2crowd.com/uploads/product/hd_favicon/b25008554ea0586db2f358c9fa996493/quickbooks-online.svg "QuickBooks Online") [ QuickBooks Online ](/products/quickbooks-online/reviews) ![Cin7 Core](https://images.g2crowd.com/uploads/product/hd_favicon/c33bbda121963090fafda1485e89f565/cin7-core.svg "Cin7 Core") [ Cin7 Core ](/products/cin7-core/reviews) ![NetSuite](https://images.g2crowd.com/uploads/product/hd_favicon/4b02508eaf1eed7c1c991b5f0ce3fab7/oracle-netsuite.svg "NetSuite") [ NetSuite ](/products/oracle-netsuite/reviews) ![Xero](https://images.g2crowd.com/uploads/product/hd_favicon/808722a7f32bdeac24cfe7c4f9cd544a/xero.svg "Xero") [ Xero ](/products/xero/reviews) **ShipBob Alternatives** ![Flowspace](https://images.g2crowd.com/uploads/product/hd_favicon/823a809aebafdb71de231b20c3727719/flowspace.svg "Flowspace") [ Flowspace ](/products/flowspace/reviews) ![ShipHero](https://images.g2crowd.com/uploads/product/hd_favicon/8b33fa02fc284e7b15a3716383d395e9/shiphero.svg "ShipHero") [ ShipHero ](/products/shiphero/reviews) ![ShipMonk](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bc261a6df0c824083e6f9e135ec4da5d/shipmonk.png "ShipMonk") [ ShipMonk ](/products/shipmonk/reviews) ![Magaya Supply Chain](https://images.g2crowd.com/uploads/product/hd_favicon/8c9c8981aabc172d97e671157022addd/magaya-supply-chain.svg "Magaya Supply Chain") [ Magaya Supply Chain ](/products/magaya-supply-chain/reviews) ## Flexport vs ShipBob FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Flexport vs ShipBob? Flexport stands out for its higher G2 rating and reviewer-cited strengths in real-time tracking and dashboard usability, while ShipBob is favored for ease of use and customer support. | [Flexport](https://www.g2.com/products/flexport/reviews) | [ShipBob](https://www.g2.com/products/shipbob/reviews) | | --- | --- | | 4.2/5 (17 reviews) | 3.7/5 (122 reviews) | | Small-Business | Small-Business | | — | 8.6 | | 7.7 | 7.5 | | Real-time tracking and dashboard usability | Ease of use and customer support | ### How do the pricing models of Flexport and ShipBob compare? Flexport is rated lower on value satisfaction compared to ShipBob, with reviewers expressing more concerns about unexpected fees and pricing changes. - **Flexport:** Reviewers mention issues with sudden minimum charges, hidden fees, and billing disputes, with one citing a $500 minimum charge increase and difficulty closing accounts. - **ShipBob:** Recent reviews highlight transparent pricing and cost-effectiveness for small businesses, though some mention overcharging and non-transparent pricing as a drawback. - **Switching reasons:** Several reviewers switched away from Flexport due to unexpected fee increases and billing issues, while ShipBob is chosen for its cost-effectiveness and transparent pricing structure. ### What are the best alternatives to Flexport and ShipBob? The top three alternatives to Flexport and ShipBob are Flowspace, QuickBooks Online, and ShipHero. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Flexport](https://www.g2.com/products/flexport/reviews) | 4.2/5 (17 reviews) | Small-Business | Reviewers cite concerns about hidden fees and billing issues | Real-time tracking and dashboard usability | | [ShipBob](https://www.g2.com/products/shipbob/reviews) | 3.7/5 (122 reviews) | Small-Business | Transparent pricing and cost-effectiveness for small businesses | Ease of use and customer support | | [Flowspace](https://www.g2.com/products/flowspace/reviews) | 4.0/5 (53 reviews) | Small-Business | — | — | | [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) | 4.0/5 (3871 reviews) | Small-Business | — | — | | [ShipHero](https://www.g2.com/products/shiphero/reviews) | 4.5/5 (216 reviews) | Small-Business | — | — | ### Which Inventory Control features should I prioritize when comparing Flexport and ShipBob? Buyers should prioritize ease of use, inventory management, integrations, customer support, and pricing transparency when comparing Flexport and ShipBob. - **Ease of use:** Flexport scores 7.7, ShipBob scores 7.9. - **Inventory management:** Flexport has 1 all-time mention, ShipBob has 4 all-time mentions. - **Integrations:** Flexport is cited for Shopify integration in recent reviews; ShipBob has 4 all-time mentions for easy integrations. - **Customer support:** Flexport scores 7.7, ShipBob scores 7.5, with ShipBob having 11 all-time mentions for customer support. - **Pricing transparency:** Flexport has all-time mentions for hidden fees and billing issues; ShipBob is cited for transparent pricing in recent reviews. ### What are the pros and cons of Flexport vs ShipBob? Flexport's headline strength is real-time tracking and dashboard usability, while ShipBob is strongest in ease of use and customer support. - **Flexport strengths:** Real-time tracking, dashboard usability, and organized shipment management. - **Flexport trade-offs:** Reviewers cite billing issues, hidden fees, high fees, and payment issues (each with 1 all-time mention). - **ShipBob strengths:** Customer support (11 all-time mentions), ease of use (8 all-time mentions), features (6 all-time mentions), reliability (5 all-time mentions), automation (4 all-time mentions), and easy integrations (4 all-time mentions). - **ShipBob trade-offs:** Inventory management issues (3 all-time mentions), shipping issues (3 all-time mentions), limited control (2 all-time mentions), and limited reporting (2 all-time mentions). ### Is Flexport or ShipBob better for small businesses? ShipBob is better suited for small businesses, with a larger review base and more positive sentiment from small-business reviewers. - **Flexport:** Largest segment is Small-Business; reviewers note concerns about billing and support responsiveness. - **ShipBob:** Largest segment is Small-Business; reviewers consistently highlight ease of use, cost-effectiveness, and strong support for small business operations. ### Which Inventory Control platform has better integrations? ShipBob is favored for integrations, with more reviewer-cited mentions and broader integration support. - **Flexport:** Shopify integration is mentioned in recent reviews. - **ShipBob:** Easy integrations are cited in 4 all-time mentions, with specific references to Shopify and Amazon in recent reviews. ### How do Flexport and ShipBob compare on customer support? Flexport and ShipBob score within 0.2 points on Quality of Support, indicating near parity with Flexport at 7.7 and ShipBob at 7.5. - **Flexport:** Reviewers describe responsive support and dedicated account teams, but also note occasional difficulties with issue resolution and billing disputes. - **ShipBob:** Reviewers highlight customer support as a major strength, with 11 all-time mentions, and praise for responsive account managers and onboarding specialists, though some cite slow responses during peak times. ### Which is easier to implement, Flexport or ShipBob? ShipBob is easier to implement, with an Ease of Setup score of 8.6 and multiple recent reviews citing quick onboarding and helpful onboarding specialists. - **Flexport:** Reviewers mention a generally straightforward setup process but also cite occasional challenges with account closure and billing. - **ShipBob:** Reviewers consistently describe the implementation as quick, turnkey, and well-supported, with onboarding specialists frequently praised for their assistance. ### Which product has better Customer Service? ShipBob is the stronger performer on Customer Service, with 11 all-time reviewer mentions and consistently high support scores. - **Flexport:** Quality of Support score is 7.7; reviewers note responsive support but also mention occasional difficulties with issue resolution and billing. - **ShipBob:** Quality of Support score is 7.5; customer support is cited in 11 all-time mentions, with reviewers praising responsiveness, onboarding, and account management. ## Flexport vs ShipBob - Reviewers felt that ShipBob meets the needs of their business better than Flexport. - When comparing quality of ongoing product support, reviewers felt that ShipBob is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Flexport over ShipBob.